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OpenGov speaks to Setiaji, Jakarta Smart City, Indonesia

The Jakarta Smart City division was launched at the end of 2014. Since then, the Jakarta Smart City team has developed technology solutions that improve city life and routine for citizens and public servants alike. This concept has been brought about by observing public needs for the greater good.

Smart City Jakarta works under the Department of Communication, Informatics, and Public Relations under Jakarta Capital City Government to develop Jakarta into a smarter city.  The Capital City Government liaises with the Government Ministries to get feedback on the Jakarta Smart City initiative. Government, Public, and Private partnerships guide the Jakarta Smart City division in their development of smarter city development.

Applications developed by the division include: Qraved for restaurant integration, Qlue for public crime reporting, school placement app, Safety Pin for women to report crime, traffic reporting app, and more. The division hosts an incubation for start-ups to create many of these applications for Smart City Jakarta.

OpenGov had the pleasure of speaking to Mr. Setiaji, Head of Jakarta Smart City, Indonesia, following our breakfast dialogue on cyber security. His passion lies in empowering the citizens of Indonesia to embrace technology and data solutions.

Jakarta Smart City works to collect data which helps to facilitate its smart apps. This data is collected through government, third parties, and crowdsourcing. It is then combined with the division’s IoT system. Different insights that arise out of these apps include: rise of sugar in market products, pollution state, and more.

For the upcoming 2018 Asian Games, Jakarta Smart City aims to build working groups to help prepare Jakarta’s smart grid. This is part of this division’s short term vision. To support the Asian Games, many agencies will have to get involved and pledge their support to the efforts of the games. Mr. Setiaji told us, “First, we are first focusing on transparency and then building infrastructure to support the Asian Games. The city needs to be smarter in order to facilitate these events [for the 2018 Asian Games].”

Jakarta Smart City is looking to provide technology education to specific groups such as the youth and entrepreneurs. Mr. Setiaji told us about a program they are initiating that would provide mentors to aspiring start-ups. He hopes that there would be several locations across the city of Jakarta to host mentor/mentee interactions and spur interest in technology innovation.

Some of the challenges to getting citizens to embrace these solutions, are related to discipline. As Mr. Setiaji described, “We have some citizen complaints about discipline. As other people are throwing waste on the ground, citizens must be proactive to take care of this issue.”

Mr. Setiaji agrees that they are trying to change the mindset of the citizens to more readily embrace smart solutions. This will help the country develop into a smarter city as the citizens will more actively use the platforms provided to them.

During our breakfast discussion about cyber security, Mr. Setiaji shared some very shocking numbers which demonstrated the magnitude of threats being directed at government websites. “Government websites are suffering from many targeted attacks. About 8,800 attacks on government websites occurred in 2014. This accounted for 73% of the total attacks in Indonesia,” Mr. Setiaji shared during our breakfast dialogue.

Cyber security is crucial to developing the Jakarta Smart City solutions. Mr. Setiaji recognises the need to expand their security capabilities as the division continues to grow and collect more data.

 “Now, we have become a greater system with the data we are holding. We integrate all of the data for the agencies, so we have more of a responsibility to keep this data secure from threats,” Mr. Setiaji told us.

Building Jakarta as a Smart City, requires protection for data being gathered. Using frontier technologies to collect this data presents a risk, due to security mechanisms not being integrated at the time of their conception. The notion of connected cars, for example, caused a huge commotion recently. When a video of a connected Jeep getting hacked went viral, the security community was in a panic. From this, the security community has started to create case-by-case models for securing all connected devices.

Mr. Setiaji was recently in Mexico D.F., the capital of Mexico, to share his journey towards becoming a Smart City with other Smart City leaders from around the world. He said that it was interesting seeing countries there, who do not allow certain freedoms to its people. The summit had made Mr. Setiaji realise that the country needs to come up with a national plan to create Smart Cities. Only then, will more citizens embrace the solutions provided by these projects.

What is next for Jakarta Smart City?

Setiaji describes to us the upcoming goals they are trying to achieve through this Smart City project. The first phase of its projects has focused mainly on improving government services. This upcoming year, they hope to expand their mobile services and set up software and operations inside their command centre.

Data analytics will be a key focus in the year of 2016. Jakarta Smart City has a cloud based system to support some of the data they plan to receive from agencies.

The division is also planning to expand their project to areas outside central Jakarta. They will set up locations that will work as ‘mini smart city’ headquarters. The future holds greater opportunity for Jakarta Smart City partnerships to handle issues such as mobility, public safety, education, and transportation.  

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