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Customs in Vietnam to develop Online Public Services on its E-Portal

The goal of the General Department of Vietnam Customs is capitalise on its e-portal in order to revitalize information and technology in all customs state management activities so as to expedite processing of people and enterprises.

Director of the Customs Department of IT and Statistics, Mr Nguyen Manh Tung, mentions about the sector’s solutions which is to implement Resolution 36a/ NQ-CP on e-government in time to come.

Notably, the customs process will improve and work to develop online public services on its e-portal this year. This is to ensure that online public services are served at least at level 3, with accordance to the Road Map of the Ministry of Finance.

At this level, applicants will be able to fill in and submit the forms online.

By 2017, online public services at level 4 will be provided for key administrative procedure under the fields of customs declaration and goods clearance, means of sea transport declaration etc.

For services at level 4, applicants will be able to make payments and obtain notifications online.

Additionally, the department will conjoin its system with port business offices, duty-free shops, transit procedures, goods information process and means of transport.

Specifically, the risk management system will also be re-examined and upgraded starting this year to more competently serve the people and businesses.

Lastly, with regards to Vietnam’s Automated Cargo and Port Consolidated system, Tung stated that “to enhance the system efficiency, the general department would boost communication, training and instructing on system operation for its staffs”

Image from JvL- CC BY 2.0  

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