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HK government tech lab launches new PaaS system

The COVID-19 pandemic is still wreaking havoc on the world’s economic sectors. However, enabled by the government, the innovation sector in Hong Kong is pushing forward. The Smart Government Innovation Lab has thus sustained its release of solutions develops by its various incubatees.

Recently, another one of its supported firms has developed a solution which is now ready to be acquired by other firms, government agencies and academic institutions.

Solution description

The incubatee has developed an InterOps Accelerator (iA) to be a PaaS (Platform as a Service) ecosystem with the intention of automating processes to achieve reductions of Mean Time to Detection & Resolution (MTTD & MTTR), gain efficiencies, and close the gap between IT operations & cybersecurity.  All with a goal of SecOps Automation.

The challenges currently in Security Operations are:

  1. A shortage of skilled resources,
  2. An increasing volume of threats and impossibility of relying upon manual operations,
  3. A lack of integrated solutions (or Single Pane of Glass, “SPoG”) to visualize analyzed Big Data, automate in the resolution process to reduce cyber risks as rapidly as they are increasing. The firm refers to the way we address the 3rd problem as AI2 or Artificial & Augmented Intelligence.

This ecosystem will provide preventative intelligence for any organization to address identified vulnerabilities and deploy tested remediations based upon community input or the firm’s proprietary PaaS validation to execute the resolution process with or without iA. or Preventative Intelligence can be accessed by subscription or without charge to reduce the MTTD & MTTR.

Application Areas

The solution can be applied in the areas in the areas of City Management, Commerce and Industry, Development, Education, Employment and Labour, Finance, Infrastructure, Law and Security as well as Transport.

Technologies Used

The solution employs Artificial Intelligence (AI), Blockchain, Cloud Computing, Data Analytics, Deep Learning, Internet of Things (IoT), Machine Learning, Mobile Technologies as well as Predictive Analytics.

Use cases

The ecosystem and its preventive intelligence will benefit any organization that needs to reduce the cyberattack risk by participation, with or without a fee.

The correlated, tested, and weighted intelligence with remediation recommendations are for those organizations to access and in return to contribute their feedback to improve the accuracy and broaden the knowledge for all.

About the Smart Government Innovation Lab

In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.

The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness.

I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery and propose innovative solutions or product suggestions to address them.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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