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Ho Chi Minh’s Successful Smart City Journey

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The Ministry of Information and Communications (MIC) has announced that Ho Chi Minh City (HCMC) secured the second position among 63 provinces and cities in the country in the recently released 2022 digital transformation index (DTI).

According to a report by MIC, the city’s digital economy accounted for approximately 18.7% of its gross regional domestic product (GRDP) in the previous year. This marks the third consecutive year in which the city has received a commendation for its successful digital transformation initiatives.

The city achieved remarkable rankings in various aspects of digital transformation, securing the top spot in digital institutions and digital infrastructure, the second position in digital government, and the fourth position in the digital economy.

Furthermore, the city has implemented a successful centralised IT infrastructure for State agencies using a cloud computing platform at the city’s database centre. This initiative has effectively ensured the security of valuable information and network facilities for both State agencies and Party units.

The city has witnessed significant enhancements in the quality of its telecoms networks and broadband internet services, facilitated by the widespread deployment of fibre optic cables. These improved networks now reach every household in all wards and communes throughout the city. Additionally, to ensure smoother connections and efficient services, the city’s Local Government Service Platform (HCM LGSP) has been seamlessly integrated with similar platforms in other nations.

The city stands among the pioneering localities in the country, having achieved the successful integration of an electronic authentication and identification system for its citizens. This integrated system seamlessly connects with the National Population Database under the management of the Public Security Ministry, the National Public Service e-portal, the Database on Administrative Procedures managed by the Government Office, and other crucial national databases such as social insurance and justice.

Up to this point, over 1,000 State departments and organisations, businesses, hospitals, and schools in the city have established links with this system. This integration aims to expedite the digital transformation in state management activities and enhance the delivery of public services to citizens in need.

Looking ahead, the city has set an ambitious goal to become a smart city by 2030, achieving milestones in e-government, e-enterprises, and transitioning into an electronic society. By 2030, it is projected that the digital economy will contribute up to 40% of the city’s GRDP.

In the current year, the city has recognised the significance of establishing a robust digital data foundation as a fundamental element in its digital transformation and smart city development. In line with this objective, the city’s Department of Information and Communications has initiated a data-building strategy.

Central Da Nang City secured the top spot in the country’s DTI 2022 Report, maintaining its leadership in digital transformation for the third consecutive year. The city outperformed in all three pillars of digital government, digital economy, and digital society, as well as excelling in the component indexes of digital awareness, digital institutions, and digital human resources. Following closely behind Da Nang and HCMC, the rankings were occupied by Quang Ninh Province, Thua Thien-Hue, and Can Thơ City, respectively.

As OpenGov Asia had previously reported, as part of its drive to enhance digitisation, Vietnam successfully introduced QR codes to monitor individuals who regularly traverse the Chi Ma border gate in the northern province of Lang Son. The initiative has proven highly effective in maintaining order, security, and efficient border gate operations.

According to the Chi Ma Border Guard Station, nearly 1,000 cards equipped with QR codes have been issued since 15 May. On a typical day, approximately 200-350 individuals utilise these cards to access the border gate for entry and exit purposes.


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