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Singapore’s Air Transport Industry Transformation Roadmap

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Created in collaboration with industry experts and labour unions, the Air Transport Industry Transformation Map (ITM) 2025 was unveiled by the Acting Minister for Transport, Chee Hong Tat. The Air Transport ITM 2025 outlines tactics to prepare the Singapore air hub for expansion as the industry readies for a complete rebound following the impacts of the COVID-19 pandemic.

The Air Transport ITM 2025 comprises four key strategies: Building a Safe and Sustainable Air Hub, Transforming Airport Operations, Innovating at the Forefront of Aviation and Developing a Future-ready and Resilient Workforce.

CAAS intends to revise and modernise regulations to bolster the advancement of the industry while ensuring safety. They will rally their industry collaborators to work towards a common goal of maintaining high safety standards within aviation, promoting a favourable safety culture, and reinforcing safety-oriented thinking across the aviation community.

Further, a Sustainable Air Hub Blueprint will be released to steer the efforts for decarbonisation, spanning policy and regulation implementations, industry advancement, infrastructure planning and establishment, as well as workforce evolution across three sectors: airport operations, airlines, and air traffic management (ATM).

To elevate the world-renowned Changi experience, CAAS will collaborate with the industry to reshape passenger interactions, empower aviation personnel with data-driven insights and supportive tools, and integrate automation and technological solutions to create an intelligent and mechanised airport.

The passenger journey will be enriched through the application of technology and digital innovations. Measures such as biometric and digital solutions will be embraced to ensure smoother passenger transitions.

The scope of connectivity alternatives will be broadened, including the integration of 5G within terminals and airside facilities to stimulate digital applications. Explorations into video analytics, artificial intelligence (AI), and machine learning (ML) applications will also be undertaken to heighten operational robustness and optimise resource allocation.

Boosting manpower and refining the efficiency of airport operations will be achieved through automation efforts. CAAS, along with Changi Airport Group and ground handling companies, has expedited trials of autonomous vehicles (AVs) at Changi Airport’s airside during the pandemic-induced slowdown. This period was leveraged to channel resources and capabilities into technology and innovation advancements.

Advanced robotic systems and adaptable platforms, designed to withstand various weather conditions and operate effectively outdoors, are also in the process of creation. These innovations are intended to facilitate aircraft turnaround operations and baggage handling, especially when faced with adverse weather conditions. CAAS is committed to bolstering its capabilities to manage the anticipated growth in air traffic, prioritising both safety and efficiency in its operational approach.

The agency is poised to initiate collaborative efforts in the regional unmanned systems and present platforms to regulators, industry stakeholders, and the public for discussions revolving around regulatory matters, networking, and enhancing public acceptance. CAAS’s dedication to technology translation will be further solidified through partnerships with industry players and research institutions.

CAAS is set to collaborate with industry partners and labour unions to implement supportive tools and semi-automated systems, aimed at boosting workforce productivity and reducing the physical demands of ground handling operations on the airside.

Besides, they will join forces with unions to foster workforce unity and well-being. A continual feedback loop with workers will be established to improve the airport working environment, and CAAS will provide steadfast support for skills enhancement and acquisition, allowing aviation professionals to deepen their expertise within the field.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.