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Singapore’s Air Transport Industry Transformation Roadmap

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Created in collaboration with industry experts and labour unions, the Air Transport Industry Transformation Map (ITM) 2025 was unveiled by the Acting Minister for Transport, Chee Hong Tat. The Air Transport ITM 2025 outlines tactics to prepare the Singapore air hub for expansion as the industry readies for a complete rebound following the impacts of the COVID-19 pandemic.

The Air Transport ITM 2025 comprises four key strategies: Building a Safe and Sustainable Air Hub, Transforming Airport Operations, Innovating at the Forefront of Aviation and Developing a Future-ready and Resilient Workforce.

CAAS intends to revise and modernise regulations to bolster the advancement of the industry while ensuring safety. They will rally their industry collaborators to work towards a common goal of maintaining high safety standards within aviation, promoting a favourable safety culture, and reinforcing safety-oriented thinking across the aviation community.

Further, a Sustainable Air Hub Blueprint will be released to steer the efforts for decarbonisation, spanning policy and regulation implementations, industry advancement, infrastructure planning and establishment, as well as workforce evolution across three sectors: airport operations, airlines, and air traffic management (ATM).

To elevate the world-renowned Changi experience, CAAS will collaborate with the industry to reshape passenger interactions, empower aviation personnel with data-driven insights and supportive tools, and integrate automation and technological solutions to create an intelligent and mechanised airport.

The passenger journey will be enriched through the application of technology and digital innovations. Measures such as biometric and digital solutions will be embraced to ensure smoother passenger transitions.

The scope of connectivity alternatives will be broadened, including the integration of 5G within terminals and airside facilities to stimulate digital applications. Explorations into video analytics, artificial intelligence (AI), and machine learning (ML) applications will also be undertaken to heighten operational robustness and optimise resource allocation.

Boosting manpower and refining the efficiency of airport operations will be achieved through automation efforts. CAAS, along with Changi Airport Group and ground handling companies, has expedited trials of autonomous vehicles (AVs) at Changi Airport’s airside during the pandemic-induced slowdown. This period was leveraged to channel resources and capabilities into technology and innovation advancements.

Advanced robotic systems and adaptable platforms, designed to withstand various weather conditions and operate effectively outdoors, are also in the process of creation. These innovations are intended to facilitate aircraft turnaround operations and baggage handling, especially when faced with adverse weather conditions. CAAS is committed to bolstering its capabilities to manage the anticipated growth in air traffic, prioritising both safety and efficiency in its operational approach.

The agency is poised to initiate collaborative efforts in the regional unmanned systems and present platforms to regulators, industry stakeholders, and the public for discussions revolving around regulatory matters, networking, and enhancing public acceptance. CAAS’s dedication to technology translation will be further solidified through partnerships with industry players and research institutions.

CAAS is set to collaborate with industry partners and labour unions to implement supportive tools and semi-automated systems, aimed at boosting workforce productivity and reducing the physical demands of ground handling operations on the airside.

Besides, they will join forces with unions to foster workforce unity and well-being. A continual feedback loop with workers will be established to improve the airport working environment, and CAAS will provide steadfast support for skills enhancement and acquisition, allowing aviation professionals to deepen their expertise within the field.


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