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Singapore’s Roadmap for Digital Transformation and AI Adoption

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Singapore is positioning itself at the forefront of the global digital transformation journey with a strategic focus on leveraging artificial intelligence (AI) for economic growth, societal advancement, and global leadership.

At the heart of this endeavour lies the unveiling of the Digital Enterprise Blueprint (DEB), alongside the introduction of GPT-Legal – a groundbreaking initiative aimed at revolutionising the legal sector through Generative Artificial Intelligence (GenAI).

Led by Mr Tan Kiat How, Senior Minister of State for Communications and Information, the DEB represents a comprehensive roadmap designed to propel Singaporean enterprises towards digital maturity and competitiveness. Developed by the Infocomm Media Development Authority (IMDA), the DEB seeks to empower businesses across various sectors by harnessing emerging technologies such as AI.

Its overarching goal is to create an ecosystem conducive to experimentation, innovation, and resilience, where Small and Medium-sized Enterprises (SMEs) are encouraged to embrace digital technologies to enhance their productivity and adaptability.

The DEB outlines four key focus areas aimed at empowering enterprises to thrive in the digital age.

  • Firstly, it seeks to enable businesses to adopt AI-enabled solutions, thereby enhancing their intelligence and agility.
  • Secondly, the DEB aims to facilitate the adoption of cloud-based and integrated solutions, enabling enterprises to scale faster and operate more efficiently.
  • Thirdly, it prioritises strengthening cybersecurity measures to ensure the resilience of Singapore’s digital ecosystem.
  • Finally, the DEB emphasises the importance of upskilling workers to harness the full potential of digital capabilities, ensuring that Singapore’s workforce remains competitive in the global marketplace.

To support SMEs in their digital transformation journey, IMDA has collaborated with sector leads to develop Industry Digital Plans (IDPs) – tailored roadmaps designed to guide enterprises in specific sectors towards digitalisation. These IDPs highlight AI-enabled solutions that address the unique needs of each sector, offering practical pathways for SMEs to embrace digital technologies effectively. IMDA anticipates that over 15,000 SMEs will benefit from AI-enabled solutions under the SMEs Go Digital programme in the next two years.

Furthermore, IMDA’s GenAI x Digital Leaders initiative aims to accelerate the digital transformation of digitally mature SMEs by providing access to cutting-edge AI solutions and expertise. By partnering with technology giants, IMDA aims to empower over 400 enterprises to unlock new opportunities for growth and innovation through AI adoption.

In addition to fostering digital innovation within the private sector, Singapore is also committed to enhancing AI capabilities in the legal profession. Through a strategic partnership between IMDA and the Singapore Academy of Law (SAL), GPT-Legal—a tailored language model for the legal sector – will be integrated into SAL’s research platform, LawNet.

This integration will enable legal professionals to leverage AI for tasks such as summarising unreported judgments, freeing up time for higher-value legal work. Moreover, SAL will collaborate with academic institutions to develop AI specialists in the legal profession, ensuring that Singapore remains at the forefront of legaltech innovation.

Beyond domestic initiatives, Singapore is actively shaping global discussions on AI governance. As the host of the United Nations (UN) Secretary-General’s Artificial Intelligence Advisory Body (AIAB) meeting, Singapore facilitated dialogue between the AIAB and the Digital Forum of Small States (Digital FOSS). This engagement session provided a platform for small states to voice their perspectives on AI governance and contribute to the development of the Global Digital Compact – a framework aimed at promoting inclusive and responsible AI governance on a global scale.

Through these initiatives and partnerships, Singapore is positioning itself as a leader in leveraging AI for sustainable growth and global impact. By embracing digital transformation and fostering innovation, Singapore aims to build a resilient and future-ready economy that benefits businesses, workers, and society as a whole.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.