Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Building a Smart Future: Da Nang’s Digitalisation Journey

Getting your Trinity Audio player ready...

The central city of Da Nang is set to significantly enhance their cooperation in the realm of digital database management, to propel the city’s transition to full digitalisation and establish Da Nang as a ‘smart’ city.

Image credits: Vietnam Plus

During a recent working session, the Vice Chairman of the municipal People’s Committee, Ho Ky Minh, underscored the critical role of the World Bank’s support in implementing advanced digital database solutions for both communities and businesses. He revealed that Da Nang is currently managing 1,200 open data sources and shared data units, with ambitious plans to introduce smart applications and platforms accessible to all users in the city.

“The city has recognised the centrality of data in our digitalisation process, spanning digital government, the digital economy, and digital society, all contributing to our ‘smart’ city objective,” Vice Chairman Minh stated.

Da Nang’s digital journey began with the introduction of an overall ‘smart’ city design in 2018, following the deployment of e-government in 2015, the utilisation of digital data in 2019 and the inauguration of the Intelligence Operation Centre (IOC) in 2023.

Since the launch of its e-government system in 2014, Da Nang has constructed a robust IT infrastructure supporting smart systems for air control, water management, waste collection, meteorology, natural disaster warnings, and sewage management. Databases covering land management, residential registration, business, public services, traffic, environmental monitoring, and ambulance tracking are now operational, providing comprehensive data-driven insights for the city’s administration and services.

However, Vice Chairman Minh acknowledged the challenges in the digitalisation process, particularly regarding legal frameworks, policy development, and human resources. He called for the WB’s expertise and support to navigate these obstacles, emphasising the need for international collaboration and knowledge exchange.

An expert remarked on the significant benefits of effective digital data management. He underscored that a well-structured data architecture and integrated data sources can substantially enhance operational efficiency, regulatory compliance, and overall city management. He stressed that proper data management can lead to the creation of safer and more reliable systems, aligning with legal regulations and best practices in urban governance.

Currently, Da Nang is partnering with major tech firms Viettel and FPT to drive comprehensive digital transformation across various sectors, including economy, education, healthcare, tourism, trade, industry, agriculture, and e-government. These partnerships are designed to leverage cutting-edge technology and innovative solutions to streamline operations and improve the quality of life for residents.

The city’s ambitious digitalisation plan includes accelerating the integration of smart technologies in everyday operations, aiming to position Da Nang among ASEAN’s leading smart cities by 2030. This vision encompasses the deployment of advanced IoT systems, big data analytics, and artificial intelligence to create a more responsive, efficient, and sustainable urban environment.

Over the past two decades, the World Bank has been a crucial partner in Da Nang’s development, supporting numerous key infrastructure projects. The most recent contribution is a US$ 100 million investment in Da Nang University, aimed at enhancing infrastructure, increasing financial aid, and improving management capacity. This investment underscores the WB’s commitment to fostering educational excellence and innovation, which are vital components of the city’s smart city strategy.

This current initiative marks a pivotal step towards achieving a fully digital, smart city. By leveraging advanced technology and data management solutions, Da Nang aims to drive sustainable urban development, improve public services, and enhance the overall quality of life for its citizens.

This endeavour is not just about technology adoption but also about fostering a culture of innovation and continuous improvement, ensuring that Da Nang remains at the forefront of smart city development in the region.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit