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New Zealand: AI Solutions for Faster Ambulance Response

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Jordan MacLachlan, PhD candidate in Computer Science at Victoria University of Wellington, is using machine learning to improve ambulance response times. The integration of machine learning into emergency services is revolutionary. By processing vast amounts of real-time data, these algorithms offer sophisticated analysis and predictions that enhance response efficiency. For instance, by assessing traffic patterns, the system can reroute ambulances to avoid delays, saving precious minutes.

The system aggregates data from various sources, including GPS signals, traffic cameras, weather reports, and historical call logs. This comprehensive data collection allows the machine learning algorithms to make informed decisions rapidly. The system evaluates factors such as the severity of the emergency, the time of day, current traffic conditions, and even weather impacts to dispatch the most suitable ambulance.

One of the key features of Jordan’s model is its predictive analytics capability. The system can predict peak times for emergencies in specific areas by analysing patterns and trends in emergency calls. This foresight enables emergency services to position ambulances strategically, reducing the time needed to reach patients.

The machine learning models are not static; they continually learn and adapt. As new data is fed into the system, it refines its predictions and recommendations. This ongoing learning process ensures that the models become increasingly accurate and effective. Jordan’s system also includes feedback loops, where the outcomes of dispatched ambulances are analysed to improve decision-making processes further.

Jordan’s journey into this research was fueled by personal experience. “I was unwell for several years and often required an ambulance,” he recalls. “Our trips to the Emergency Department were so frequent that the ambulance crew suggested my sister become a paramedic, given her ability to handle stress. Investing considerable time and effort into a widely ignored problem was an effective way I could give back, and if possible, make my sister’s job a little easier.”

Jordan’s work highlights the critical role of digital technology in enhancing emergency medical services. By harnessing the power of machine learning and data analytics, his models promise to revolutionise how ambulances are dispatched, ultimately improving patient outcomes and making the best use of resources in an era where every second counts. Jordan’s innovative approach could be the key to saving more lives.

After earning his PhD, Jordan will focus on bringing his findings to the commercial market. He aims to deliver an improved ambulance dispatch system to services like Wellington Free Ambulance.

Looking ahead, Jordan aims to integrate additional technologies, such as IoT devices and telematics, to enhance the system’s capabilities further. Connecting ambulances, hospitals, and traffic management systems can create a more cohesive and responsive emergency network. This interconnected approach would allow for real-time communication and coordination, optimising all parts of the emergency response chain. The ultimate goal is a global improvement in emergency response times, potentially saving millions of lives each year.

Jordan’s use of digital technology in emergency medical services represents a significant leap forward in healthcare innovation. His models, driven by machine learning and data analytics, offer a promising solution to improving ambulance response times. His project underscores the transformative potential of digital technology in healthcare. By refining and expanding his models, Jordan envisions a future where emergency services worldwide can respond faster and more effectively, saving countless lives. As the demand for emergency services continues to grow, innovations like Jordan’s are crucial in meeting this challenge and ensuring that help arrives when needed.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com