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Artificial Intelligence Eliciting Social Change in Thailand

Artificial Intelligence Eliciting Social Change in Thailand

A group of tech
experts are developing a new
Artificial Intelligence
(AI)
chatbot to help victims of domestic violence more easily access the justice
system and counselling programmes as the problem balloons in Thailand.

Studies have shows
that people live in fear of judgement and may be more embarrassed to relay the
whole truth about the sensitive and often, humiliating, experience. Victims in
this highly distressed state often experience many complex emotions. Some fear
the pity that falls upon them when they relay their experiences and others do
not understand why the person that they are relaying their experience to, does
not show any pity or any emotion for that matter.

This is where the AI
machines are brought into the picture when it comes to domestic violence. People
understand that they are speaking to just a machine. Perhaps they know that the
machine has near human intelligence, but being just a machine, they know that it
is not capable of showing any emotion and is therefore, incapable of judging
them. Due to this, they are able to talk more frankly and honestly of their
experiences. They are able to get into the details of the attack and even talk
freely about the way they feel about it.

The AI machine, being
developed by a group of tech experts from Telenor Asia including Winn
Voravuthikunchai, is aimed at promoting and introducing the use of robots for carrying
out social change. "This game-changing initiative is a big step for Thai
social projects in adopting state-of-the-art technology to solve social problems
effectively," said
Mr Winn. 

When the AI machines receive the information
from the victims, the social institutions involved will be able to better help
the victims. With more information received, they are able to identify the
abusers with better accuracy and ease. Sentences and punishments can also be
meted out without distressing the victim even further as the AI not only tracks
the information, but also records it for future use.

The AI machines are also able to effectively
identify the
Post Traumatic Stress Disorder (PTSD)
level of the victims and often
times, they are sent for counselling. The AI helps in easing the process by
analysing the victim not just based on the content of their experience, but also
by analysing the emotions in their voice and even the length of each breath.
This analysis helps
counselling agencies get a better idea of the victim’s emotional state and
pre-assessments become shorter. The victims are then counselled more
effectively since there already is an understanding of their condition.

The research driving AI technology has been
increasing exponentially in the last decade. With AI taking over in many
different aspects of society, there is a demand to use it to elicit social
change. Although the research for AI for domestic violence is only in its
beginning stages, Thailand remains optimistic when it comes to the
possibilities it could have on the social issues.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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