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Australia Post’s identity technology to be integrated into the Commonwealth’s Digital Identity Framework

Australia Post’s identity technology to be integrated into the Commonwealth’s Digital Identity Framework

Australia post announced that it will work with the Digital Transformation Agency to integrate its own identity technology into the Commonwealth's Digital Identity Framework. The Commonwealth's Digital Identity Framework is a set of standards, processes and partnerships to guide the Government's formation of a federated system of identity providers.

A proof of concept will be developed through the partnership to help government agencies enhance how they provide access to services online and over the counter.

Currently, people are required to at least two or more forms of ID to prove who they are for the millions of interactions with government and private sector organisations each year, making it a time-consuming and inefficient process.

Australia Post Managing Director & Group CEO Ahmed Fahour said, “Our new Digital iD™ platform provides Australians with greater choice and control in how they prove their identity online. Our research shows these processes cost the Australian economy up to $11 billion a year in proving identity alone, and can be unlocked by making it easy, safe and secure to prove that you are who you say you are when interacting online.”

The number of AU$11 billion was published in a white paper on Digital Identity published by Australia Post in December 2016. To save this amount through reduced cost to serve, cost of fraud and improved consumer experience, the white paper identified three fundamental issues which need to be resolved: Ubiquity (a single individual credential, acceptable to a broad range of service providers so consumers no longer need to continually provide the same information), Trust and Efficiency (streamlining the duplicated verification processes across thousands of entities). The ideal solution was described as ‘As trusted as a passport, but digitally enabled’. Biometrics were highlighted as part of the potential solution. The paper noted that Australia Post already verifies the identity of over one quarter of the Australian population, around 6.5 million, every year.

In the 2017-18 federal budget, the government provided AU$22.7 million to complete the next stage of development for GovPass. It was mentioned that GovPass aims to provide a trusted digital identity framework for use by people needing to provide secure proof of identity to use government services online. GovPass will link to existing document and facial verification services to establish Identity. In the future its use is expected to be expanded to businesses. The DTA website states that GovPass is currently in beta stage of development and they expect  to be testing the product with selected users by mid-2017, and products will be made available for users to test on a limited number of government services by 2018.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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