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Automated surveillance monitoring for Singapore’s malls

The story of Vi Dimensions is the story of a successful business use case.

Finding Hidden Treasure

Three years ago, a group of likeminded individuals already working in the security industry came together. They were already working on video analytics systems. Yet, they noticed a discernible gap between what the customer demanded and what the market offered. Realising they were limited by a rule-based problem under an existing Israeli software they were using. For the software to work, a lot of input is needed to train the machine what to look out for. Eager to discover video analytics’ full strength, the team set out to prototype their own surveillance product.

Backed by a Spring Singapore’s Technology Enterprise Commercialisation Scheme, the team set sail. They were headed southward to the island resort of Singapore. There, the prototype proved successful and even commercially viable.

Now, that team has grown from strength to strength.

Mr Raymond Looi, Co-Founder and CEO of Vi Dimensions, shares with us the technology behind his winning product. ARVAS is the company’s patent pending product. An unsupervised machine learning system, the product is able to analyse huge quantities of real-time streamed videos to identify abnormal behaviours and events.

The gold for the company’s product is in abnormality detection which requires little training and intervention. Ultimately, it improves an organisation’s safety, operation and maintenance.

Mapping Shortcuts

As a recipient of the Call for Innovative Solutions (CFIS) jointly issued by the Ministry of Home Affairs (MHA) and the Infocomm Media Development Authority (IMDA), Vi Dimensions will receive substantial funding from the SGD 2.5 million allocated to the four CFIS projects.

In partnership with CapitaLand Retail Management Pte Ltd and Gold Ridge Pte Ltd, ARVAS will be adapted to meet new operational demands. This is achieved by system architecture enhancements and new deep learning inference engines to extend the technology’s abnormality detection capabilities. In the process, heavy reliance and dependence on security guards will be reduced.

At their booth, Mr Looi explains how the analytics software is able to pick up salient frames from a dizzying myriad of concurrent video streams. One glance and it is easy to understand how security breaches happen. A security officer inundated by the information overload can easily overlook abnormal situaitons. The pilot project they offer can filter pertinent information onto a single screen where only perhaps two to three videos are presented.

Retaining a control room’s existing hardware such as CPUs and cameras, the technology does not incur any additional significant cost. Mr Looi says that the mall doesn’t have to change anything. All they have to do is to provide their IP address and put their existing devices on the server.

This is particularly impressive given that many malls use older generations of cameras with poor resolutions. According to Mr Looi, the resolution the cameras provide are secondary because only recognition of abnormal activities is necessary. The adaptive learning technology behind the pilot does not require extensive programming nor does it need large data sets for learning. Learning is real-time and initial learning may only require a few days.

On his screen, Mr Looi shows how the user is able to identify user-specified scenarios, such as the presence of an unexpected vehicle. The machine quickly picks up the information and highlights abnormalities to the security officer.

Armed with the same capabilities, the pilot project can also reduce bandwidth utilisation in transmitting video data. Moreover, their product offering is cloud-based. Dynamic scaling is possible, and clients can access the analytics anywhere.

Plaza Singapura, Westgate and Nex, are three of the seven malls which will trial the technology. As a product with 90% accuracy, safety seems pretty certain.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.