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Department of Transportation

Mr Manuel S. Gonzales, Assistant Secretary for Special Concerns/ Chief, Inter-Agency Council for Traffic (I-ACT); Ms Goddes Hope O. Libiran, Assistant Secretary for Communications

OpenGov is conferring the award to the Department of Transportation (DOTr) for the launching of the Sumbong Bulok, Sumbong Usok (SBSU) Digital Hotline.
The SBSU Hotline is a digital chatbot hotline that may be accessed via the I-ACT Facebook Messenger. With the SBSU Chatbot Hotline, around 45 million Facebook users in the Philippines may report road violations instantly. The platform will automatically enable netizens to post a photo or video and identify the location where the violation was committed through GPS.