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Centrally-managed platform being developed for Singapore government agencies to build digital applications

Centrally-managed platform being developed for Singapore government agencies to build digital applications

The Government Technology Agency of Singapore (GovTech) is developing a centrally-managed platform, called the Singapore Government Technology Stack (SGTS), for public sector agencies to build their digital applications. The SGTS is a redesign of Government’s digital infrastructure, to achieve greater interoperability and agility.

At the moment most government agencies develop independent services and infrastructure to meet the needs of the specific citizen or business group that they serve.

The SGTS will make available common digital services and infrastructure to all Government agencies. This reduces the time and effort needed to introduce new digital services, as well as enhance and maintain existing ones. It allows agencies to focus on designing solutions that best meet the needs of those they serve, without worrying about the underlying infrastructure.

With SGTS, government agencies would be able to tap on a suite of tools and services hosted on a common infrastructure to ensure consistency and high quality of their applications. Citizens will be able to experience a more seamless, consistent and connected user experience across the spectrum of government digital services.

SGTS will also enable easy exchange of data across the government, aggregating data collection for richer insights that would help with policy development and monitoring of operations and reduce overall costs to the agencies.

The SGTS is a platform comprising layers of software and infrastructure components. These common assets are scalable, reusable and interoperable, allowing agencies to quickly launch services and dynamically scale in accordance with citizen demand. SGTS is comprised of the following components:

  1. Library of microservices – This consists of common services that agencies utilise to build their applications such as agency APIs (Application Programming Interfaces) for authentication, notifications or payment
  2. Application Infrastructure – This includes software services, such as API Exchange (APEX) and NECTAR, that allow users to quickly develop and deploy applications. APEX is a centralised data sharing platform for agencies to share data conveniently and securely through the use of APIs, while NECTAR, a Platform-as-a-Service, provides cloud-level flexibility and enables agencies to develop, run, scale and manage applications without the complexity of building and maintaining infrastructure.
  3. Infrastructure – Scalable data centre service and secure connectivity
  4. Data – Various government data sources

GovTech is making SGTS available for the whole public sector progressively from 2018 to facilitate Singapore’s national digital transformation initiatives. The SGTS is expected to be integral towards the development of high-quality and citizen-centric digital services, the rapid development of services, as well as optimisation of resources by the Government.

One of the early uses of SGTS was for the MyInfo bank pilot, launched in May last year, to enable people to use their registered profile on Singapore government’s MyInfo service to apply for new banking services. The pilot was developed and delivered in four months using SGTS, instead of what would typically take a year.

Another example was the building of the Whole-of-Government citizen engagement portal, Ideas!, on SGTS. This allowed the team to focus on building a scalable web service with a good level of security provided by SGTS, without the need to develop its own infrastructure.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.