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Cloud-Based Web Accessibility Testing of Indian Government Websites

The National informatics Centre (NIC), under the Ministry of Electronics and Information Technology (MeitY), is organising the launch of the Development of Cloud-based Web Accessibility Reporting Solutions Challenge.

A selection panel shortlisted five start-ups based on their ideas, after multiple stages of the challenge, and then a grand jury finally selected the winner. The startups and companies participating in the challenge were required to come up with a solution that could be used as a self-assessment tool by departments to evaluate and continuously monitor the accessibility of their websites. It would be deployed on NIC’s NextGen Cloud in a software-defined infrastructure, a press release wrote. The government outlined a list of tasks and features the software must include:

  • The ability to test the complete website (by providing the top-level URL) or page (URL).
  • The ability to report noncompliance (NCs) as errors and warnings (with screenshots if required), along with a link to the relevant WCAG technique to meet that checkpoint.
  • The ability to report checkpoints and features that need manual checking along with the link to the relevant description of the checkpoint.
  • A feature to create an inventory of media (images, audio, videos) and documents present on the website.
  • A facility to securely store iterative versions of assessment reports.
  • Two user roles (administrator and tester) for each website are registered on the application.
  • A super admin role to have access to a dashboard for all the websites, applications, and apps registered on the solution.
  • A public dashboard displaying usage statistics of the solution.

The winner of the challenge developed ‘Sugamya Web’, a web accessibility reporting solution that enables government entities to check the accessibility status of their web presence, through testing and reporting. The solution was developed based on international and national standards like the Guidelines for Indian Government Websites (GIGW). It can accurately pinpoint the code snippets wherever any accessibility issues are detected on web pages.

Sugamya Web also shares recommendations on how to fix any accessibility issue detected. It compares the scores of accessibility of all government websites and mobile apps. Artificial intelligence (AI) and machine learning (ML) have been deployed to enhance the speed, automation, and accuracy of accessibility reporting.

Web information managers and nodal officers for accessibility from all government entities would have to register to be able to check the accessibility status of their websites. The solution is not meant to be a certification tool, however, certifying bodies (like the Standardisation Testing and Quality Certification) can perform the automated reporting phase of the certification process using this solution.

The challenge was in line with the Accessible India Campaign (Sugamya Bharat Abhiyan), which is a nationwide campaign to achieve universal accessibility for differently-abled people. India is home to a population of over a billion, and half a billion Internet subscribers. Approximately 2% of the population is disabled. As India continues to adopt digital for greater reach, almost all facets of the economy are realising the benefits of leveraging technology for enhanced efficiency, convenience, and effectiveness. The sudden outbreak of COVID-19 highlighted the importance of digital technology and its impact on every person in the country.

The outbreak has led to unprecedented hardships for the masses and magnified the challenges manifold for the disabled. In such a scenario, it becomes important for all digital solutions to be geared toward solving the problems of the masses by being accessible to all citizens. To ensure the accessibility of digital solutions, an effective accessibility assessment solution that is cloud-based and easily available was a top priority.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.