We are creating some awesome events for you. Kindly bear with us.

COVID-19 Drives Digital Development in Vietnam

Image credit: Ministry of Information and Communications

As Ho Chi Minh City and several southern provinces are facing widespread issues with COVID-19, digital transformation efforts are being taken more seriously. According to a press release, Minister of Information and Communications (MIC), Nguyen Manh Hung, said that the ongoing pandemic is creating a new long-term push for digital transformation.

Ho Chi Minh City and neighbouring cities and provinces should take this opportunity to accelerate digital transformation to a new level in preparation for a new normal. As a result, 2025-2030 targets in IT applications and digital transformation may be achieved sooner if localities understand how to take advantage, the Minister said. For instance, if cities and provinces can integrate COVID-19 vaccinations with electronic medical records, the vast majority will have access to such e-records much sooner than the target for the country to fulfil this in 5-10 years.

MIC has developed the application for COVID-19 vaccination integrated with electronic records, and now cities and provinces must apply it. The ministry has spent 20 years on the development of e-government and a decade on the development of e-public services. However, for example, in Ho Chi Minh City, the rate of providing e-public services at Level 4 reaches just 15% and the rate of documents settled online has hit just 22%. Meanwhile, 78% of people still have to complete documents offline. If we suspend providing direct public services during social distancing, all public services will go online at Level 4 within several months, and all people will be able to access e-public services.

Additionally, during the pandemic, cities and provinces are able to ask local hospitals to have online diagnosis and treatment services, enabling locals to access healthcare at home and easing traffic jams and hospital overloads. It also helps lower infection risks. After the pandemic, hospitals will have e-healthcare services and will create a foundation for future digital transformation.

In the education sector, cities and provinces have asked schools to have 10-30% of subjects taught online, and online exams have taken place during the pandemic. Some universities will be developed into digitalised ones, and online modes of learning will be implemented for junior and senior secondary schools and tertiary education.

The suspension of supermarkets during social distancing has contributed to the fast-track development of e-commerce, which is an important part of a digital economy. As more and more people gain the habit of online shopping, the target of having a digital economy to make up 20-25% of GDP in 2025 is achievable. Without the pandemic, it would take decades to achieve this, the Minister claimed.

The acceleration of this transformation creates development opportunities for digital-led businesses, and outstanding digital businesses have already emerged since the pandemic began. In the prevention and fight against COVID-19, if cities and provinces strictly apply technology in fast and accurate tracing, the country will be able to avoid wide blockades and quarantine of huge numbers of people.

The ministry has developed three necessary technologies for fast tracing: a travel itinerary for the last 14 days, the QRC, and the Bluezone app. These technologies save costs, increase efficiency, and help keep pandemic prevention smart. The government has initiated programmes to prevent and battle the pandemic, as well as to accelerate digital transformation to develop e-government, a digital economy and wider digital society. This pandemic event should be considered as a once-in-a-century opportunity for digital transformation, the Minister said.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

Send this to a friend