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Improve your data with the six data metrics.
Data quality initiatives are generally centered on improving these metrics so that enterprise data can support the optimal performance of business systems and support users’ faith in the systems’ reliability.
Regardless of an organization’s size, function, or industry, they all need to pay attention to data quality in order to understand their business and to make sound business decisions. Business decisions are unquestionably impacted by the quality of data being used ; the better the data is, the more effective the decisions will be.
Companies therefore must agree on data quality standards based not only on the dimensions themselves — and, of course, any external standards that data quality must meet — but also on the consequences of not meeting
them.
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Faculty, students, and alumni from the Indian Institute of Technology Madras (IIT-Madras) have collaborated to create a mobile application to facilitate more convenient and efficient intra-city transportation of goods.

Named OptRoute, the mobile app connects drivers and consumers without charging commissions or onboarding fees. The consumer’s payment is directly transferred to the driver, eliminating the need for intermediaries.
The initial version of the app has been developed and commercialised by a startup incubated at IIT-Madras. It was co-founded by Professor N.S. Narayanaswamy, Department of Computer Science and Engineering, IIT-Madras, and Anuj Fulia, an IIT-Madras alumnus. Furthermore, the startup has developed methods for efficient packing and optimal utilisation of vehicle space, to be integrated into the application upon reaching a sufficient initial traction level.
The OptRoute application operates in two modes: Driver and Customer. In Customer mode, users can submit transport requests for various goods requiring a vehicle. In Driver mode, users can view available requests and choose to accept them.
As per a statement from IIT-Madras, key distinctions between OptRoute and existing services include:
- Zero-commission per transaction and nominal subscription-based service model
- Direct payment from the consumer to the driver
- High scalability of the software system and operational aspects
- A single app for both drivers and customers
OptRoute operates independently without relying on third-party services, enabling the startup to minimise operational costs and offer services with a zero percent commission. IIT-Madras alumni and students contributed significantly to the design and development of the application.
According to Narayanaswamy, OptRoute ultimately aims to solve connectivity issues between drivers and customers in the goods logistics and transport domain. Current challenges include the unavailability of return loads for transporters and the underutilisation of vehicle capacity. He characterised the existing market in this sector as being highly disorganised, which leads to inefficiencies.
The OptRoute app is operational on Android devices and available in the cities of Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Delhi, Faridabad, Gurugram, Hyderabad, Indore, Jaipur, Kolkata, Lucknow, Mumbai, Nagpur, Noida, Panchkula, Pune, Mohali, Surat, and Zirakpur. The startup has plans to expand its service to over 500 cities by the end of this year.
“[OptRoute] is also ripe for the deployment of technology-based solutions to reach the goals set by the National Logistics Policy, 2022,” Narayanaswamy said. The National Logistics Policy aims to enhance economic growth and business competitiveness through an integrated, seamless, efficient, reliable, green, sustainable, and cost-effective logistics network. It intends to harness technology and skilled manpower to reduce logistics costs and improve performance.
The policy aims to increase the nation’s Logistics Performance Index ranking to be among the top 25 countries by 2030. It also aims to create a data-driven decision-support mechanism for an efficient logistics ecosystem. To achieve these goals, the government initiated the Comprehensive Logistics Action Plan (CLAP). It covers eight action areas including:
- Integrated digital logistics systems
- The standardisation of physical assets and benchmarking of service quality standards
- Developing human resources and capacity in the logistics sector
- Promoting state engagement
- The Services Improvement Framework
- Sectoral Plans for Efficient Logistics (SPEL)
- Facilitating the development of logistics parks
Since its launch, there have been notable advancements in the policy’s implementation through regional conferences, individual consultations, and inter-ministerial meetings.
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A collaboration between agricultural research entities, Curtin University’s Centre for Crop and Disease Management (CCDM), and the Department of Primary Industries and Regional Development in Western Australia is poised to change farming practices through the development of a decision support tool known as the ‘Agri-analytics Hub.’ With a budget of AU$ 4 million, this technological initiative aims to significantly enhance farmers’ profitability and optimize risk management by employing a scientifically rigorous approach.
In the realm of precision agriculture, where data-driven insights play a pivotal role, the Agri-analytics Hub is slated to address a critical gap. While current practices enable producers to generate maps for precision agriculture using their farm data, the existing methods lack scientific robustness. Furthermore, there is a noticeable absence of tools designed for creating or analysing on-farm trials, leaving agronomists and skilled growers without a dedicated solution for this crucial aspect of their work.
The aim of the project lies in the ambition to empower farmers and their advisors with a state-of-the-art tool that can analyse the variability in crop performance and profitability at an in-paddock scale. Dr Julia Easton, the project leader and researcher at the Centre for Crop and Disease Management (CCDM) at Curtin University, stressed the significance of the Agri-analytics Hub.
Drawing on next-generation agribusiness research developed by the Curtin for Agribusiness Profitability Initiative, this tool is envisioned to give growers the confidence to make informed decisions supported by scientific analysis.
For farmers contemplating management changes – such as altering fertilisation rates or adjusting inputs to enhance profitability and sustainability – the Agri-analytics Hub aims to be a game-changer. Dr Easton highlighted that the tool ensures such decisions are grounded in science, offering a robust foundation for agricultural practices. This becomes particularly crucial in an era where sustainability is gaining prominence, and farmers are increasingly under pressure to demonstrate evidence of environmentally conscious and efficient practices.
The Director of CCDM explained the collective capabilities that this tool brings to the agricultural landscape. Farmers will now have the ability to visualise, analyse, and experiment with their own data and equipment, thereby driving profitability and managing risks effectively, even in the face of a variable climate.
The Agri-analytics Hub is designed to analyse existing data and facilitate on-farm experimentation, allowing farmers to test solutions and estimate the likely economic impact of adopting specific practices based on their own production systems.
This initiative represents a significant leap forward in agricultural data analytics, with CCDM taking the lead in advancing the way farming is approached. By empowering farmers with tools to leverage their own data and equipment, the project aims to usher in a new era of evidence-based decision-making in agriculture.
The CEO of one of the industry partners noted the importance of evidence-based decision-making, especially in proving sustainability credentials. The global demand for food and fibre produced in a sustainable manner has been on the rise, necessitating producers to provide tangible evidence of their commitment to sustainability. The significance of a scientifically rigorous digital tool that is not only cost-effective but also designed in collaboration with Australian farm businesses and their advisors was underscored.
Such a tool, when seamlessly integrated into existing systems and processes, holds the promise of being a substantial step in the right direction, with implications reaching far beyond Western Australia. It is anticipated that the Agri-analytics Hub will have significant national relevance when delivered, contributing to the ongoing global discourse on sustainable and efficient agricultural practices.
The Agri-analytics Hub project in Western Australia stands as a beacon of technological advancement in agriculture, promising to equip farmers and advisors with a powerful decision support tool. The amalgamation of scientific rigour, precision agriculture, and on-farm experimentation positions this initiative at the forefront of modernizing farming practices.
As the demand for sustainable and evidence-based agriculture grows, the Agri-analytics Hub represents a crucial step forward in meeting these evolving expectations and contributing to the broader landscape of agricultural innovation.
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The government has granted its approval, Resolution No. 175/NQ-CP dated 30 October, for the National Data Centre project, aiming to elevate Vietnam’s standing in global e-government, information technology, and cybersecurity rankings. It wants the centre to serve as a tool to resolve and remove bottlenecks while fostering the development of current national databases and any prospective database systems in the future.
The government will construct, manage, use, and run the National Data Centre. The centre will integrate, synchronise, store, share, analyse, exploit, and coordinate data from various state agencies in compliance with legal regulations. It will establish two data warehouses, one focusing on people and the other gathering data from national databases.
The data housed at this centre will form the core of data-related service delivery. It will contribute to policymaking, aid in development, and promote digital government, society, and economy. It will also enhance defence and security measures.
The centre will provide information technology infrastructure for socio-political organisations, national databases, and agencies with data requirements. It will leverage the collected and synchronised data to simplify and streamline administrative processes, improve the services provided by state agencies to citizens and businesses, and carry out in-depth analyses to help the government issue and manage social security policies. This includes policies for insurance, healthcare, and education.
Some of the data stored at the centre will include details on populations, insurance, healthcare, social security, education, and training, as well as staff data, including civil servants, public employees, identification records, civil status, and financial transactions. It will also store activity from the databases of ministries, government branches, and localities.
The centre will function as a hub to connect with international partners to exchange information, collaborate on research, and jointly create development strategies, particularly in the field of science and technology.
The centre is slated to be operational in 2030. It will aid in Vietnam’s deeper integration into the global digital economy. Apart from storing and connecting data from national databases and domestic information systems, it will contain data from governments across the world to support various activities in cyberspace while safeguarding Vietnam’s interests.
It is anticipated that by 2023, more than 90% of administrative activities involving the sharing of information between state agencies will be replaced by sharing digital data from the centre’s warehouses.
The government wants Vietnam to achieve several significant rankings by 2030, aiming to be among the top 50 countries in the E-Government Development Index (EGDI), the top 30 in the ICT Development Index (ID), and the top 30 in the Global Cybersecurity Index (GCI).
The country is recognising the significance of data infrastructure due to its data growth rate, which exceeds the global average.
Earlier this month, the Vietnam Posts and Telecommunications Group (VNPT) launched its largest data centre, VNPT IDC Hoa Lac, in Hanoi. As reported by OpenGov Asia, the centre spans 23,000 square metres and is designed to house 2,000 racks. With equipment from G7 manufacturers, it offers speeds up to 2Gbps per rack for domestic connections and 0.5Gbps per rack for international connections.
It is equipped with an N+1 backup system, which promises stable operation, even during maintenance events. Furthermore, its Data Hall features a 6-layer security monitoring system, adhering to international standards, and guaranteeing the highest level of data safety for clients.
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The state-run Vietnam Posts and Telecommunications Group (VNPT) has inaugurated VNPT IDC Hoa Lac, its largest data centre at Hoa Lac High-Tech Park in Hanoi. The centre spans 23,000 square metres and is designed to house 2,000 racks. Using state-of-the-art equipment from renowned G7 manufacturers, it can provide impressive speeds, offering 2Gbps per rack for domestic connections and 0.5Gbps per rack for international connections.

VNPT IDC Hoa Lac is equipped with an N+1 backup system, guaranteeing stable operation, even during maintenance events. Additionally, its Data Hall features a 6-layer security monitoring system, adhering to international standards and ensuring the highest level of data safety for clients.
The centre has achieved Uptime Tier III Certification for Design Documents (TCDD) and the Constructed Facility (TCCF) and is also on track to obtaining the Certification of Operational Sustainability (TCOS) in the future.
VNPT currently runs eight data centres across the country, including in Hanoi, Da Nang, and Ho Chi Minh City. Each of these centres complies with rigorous domestic and international standards. “Our data centre in Hoa Lac is the largest and most advanced in the country and is poised to offer the nation’s premier data services, tailor-made to meet the diverse requirements of both domestic and international clients,” said Huynh Quang Liem, CEO of VNPT.
The human resources employed at this facility are highly trained professionals with extensive experience in the field. They offer round-the-clock customer support and stand ready to assist clients with package upgrades whenever necessary.
During the inauguration ceremony, the Minister of Information and Communications (MIC), Nguyen Manh Hung, emphasised the ministry’s focus on advancing Vietnam’s digital infrastructure. He underscored the importance of data infrastructure and urged telecom carriers to invest in this domain to create further opportunities for development.
Vietnam is experiencing a data growth rate that surpasses the global average. Presently, the country hosts 39 data centres, and to meet the increasing demands of the community, it needs to establish approximately 5 new centres annually, akin to VNPT IDC Hoa Lac.
Hung noted, “Digital infrastructure must be super-capacious, ultra-wideband, universally accessible, sustainable, smart, open, and secure. It’s essential to prioritise investment in modernisation to stay ahead in the digital transformation race. Data infrastructure is the cornerstone of digital infrastructure.”
Telecommunications companies that were formerly at the forefront of telecommunications infrastructure must now take the lead in data infrastructure. Investing in data centres presents a fresh growth opportunity for these operators. Without such investments, they face the risk of being replaced by others in the evolving digital landscape, he said.
Hung encouraged local businesses to prioritise Vietnamese cloud computing and data services, particularly given that domestic providers have met the most stringent global standards and are able to offer competitive pricing. For more cost-efficient and secure services, ministries, state agencies, and local authorities should choose professional data service units over trying to run their own ineffective data centres or IT systems. He also highlighted that this presents an opportunity for domestic data service providers to further their growth and professional development.
According to MIC, VNPT’s strategic move indicates a well-defined vision for bolstering the country’s telecommunications capabilities and marks a transition from conventional telecom services to more advanced data and digital services.
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The OpenGov Breakfast Insight held on 25 October 2023 at the Hard Rock Hotel, the first of a double-header day for OpenGov Asia, kicked off with a dynamic and insightful discussion that underscored the transformative potential of data in the education sector.
Singapore’s education system is at the forefront of digital innovation, with a focus on using technology and data-driven approaches to transform learning and teaching, while also emphasising the importance of data management and security in educational institutions.
In Singapore’s ongoing commitment to achieving educational excellence, the importance of reliable data management has become increasingly critical, underscoring the fact that data serves as the lifeblood of educational institutions in the digital age.
High-quality data serves as the foundation for informed decision-making and insightful analysis, essential for educational institutions to effectively fulfil their mission of delivering exceptional education, thereby underscoring the importance of accurate, reliable and up-to-date data.
To empower educators and administrators with essential insights, data should be readily accessible to authorised users, thereby laying the foundational step for informed decision-making and optimised learning experiences.
In this context, data governance stands as the bedrock for preserving data quality by implementing stringent processes that ensure data consistency and integrity, addressing not only quality concerns but also meeting the rigorous standards of audits and compliance mandates.
Integrity, confidentiality, and security must be protected at all costs when dealing with data. To ensure the preservation of crucial information, institutions must not only secure their data but also be vigilant about backup, replication, and archival procedures.
A unified approach to data usage enhances operational intelligence, streamlines decision-making processes, and creates a trusted data source throughout the institution. Simultaneously, ensuring data integrity, confidentiality, and security is not only vital for the institution’s seamless operation but also a mandatory compliance measure in today’s digital landscape.
Moreover, ensuring uniformity in the utilisation of decision-making data across various departments is of utmost importance, as untapped data that remains unanalysed or inconsistently accessed can impede an institution’s operational intelligence – a crucial element for making informed, strategic decisions.
As data-driven solutions continue to play a central role in education, all members of the organisation must be proficient in data management best practices. Essentially, an institution’s proficiency in data management is contingent on the expertise and competencies of its faculty and staff.
By embracing cutting-edge technologies that harness the power of data, educational institutions can unleash the potential for highly personalised learning experiences through the seamless integration of data analytics, artificial intelligence (AI) and other innovative solutions.
The OpenGov Breakfast Insight held on 25 October 2023 at the Hard Rock Hotel focused on the dissemination of invaluable insights concerning digital integration, cybersecurity, cloud computing, and data governance, uniquely tailored to the Singapore education sector.
Opening Remarks


In the rapidly expanding landscape of digital education, Mohit Sagar, CEO and Editor-in-Chief of OpenGov Asia, acknowledges the growing focus on humanising data management, aiming to enhance learning experiences through the incorporation of empathy, ethics, and efficiency in data systems.
This approach revolves around two core pillars: improving data accessibility and availability while maintaining data integrity and confidentiality. By doing so, educational institutions can foster a culture of excellence, providing students with a more personalised and efficient educational journey.
Mohit stressed that one of the foundational principles in modern education data management is enhancing data availability and accessibility. This involves ensuring timely access for educators, administrators, and stakeholders.
“Easy access to data is fundamental in the decision-making process, allowing educators to make informed choices and deliver the best possible learning experiences,” Mohit believes. “Real-time insights into student performance and behaviour can lead to more effective interventions and support systems.”
In this context, robust data governance is a cornerstone of educational evolution, where data quality and authenticity hold paramount significance. Standardising data collection approaches and formats, instituting validation procedures, and improving data accuracy are integral measures for safeguarding data reliability in contemporary education.
Educators and administrators are encouraged to base their decisions on data, fostering a more informed and efficient approach to teaching and management, while fostering cross-departmental collaboration to gain a comprehensive perspective on the institution’s data.
High-quality data is indispensable for accurate reporting, effective decision-making, and meaningful analysis. Through the sharing and analysis of data, educators can gain comprehensive insights that enable more effective interventions and support for students, all while acknowledging the paramount importance of data security in safeguarding data integrity and confidentiality.
Data management has assumed a central role as a crucial element in enhancing learning experiences and decision-making, with educational institutions now adopting regular security audits, comprehensive data backup and recovery strategies, as well as disaster recovery protocols to ensure the security and integrity of educational data. These measures are specifically designed to protect valuable information from unforeseen challenges, spanning from system failures to cybersecurity threats.
Maintaining transparency in breach response is of utmost importance, allowing educational institutions to address potential security incidents openly, rebuild trust among stakeholders, and take preventive measures to strengthen their data defences.
Mohit observes that leveraging cutting-edge data-driven technologies has become a game-changer in education. Tools such as artificial intelligence (AI) for data validation, machine learning (ML) for valuable insights, and predictive analytics for anticipating student performance are revolutionising the teaching and learning experience. They empower educators to make data-informed decisions, personalise learning, and optimise resource allocation for improved educational outcomes.
Transparent data governance, interoperability solutions, and shared data standards are instrumental in fostering trust and seamless integration across educational institutions, allowing for the free flow of insights and innovations.
“In an increasingly digital, data-centric world, education cannot afford to fall behind,” Mohit concludes. “Therefore, it is crucial to drive rapid innovation through data and cultivate an agile mindset among educators and stakeholders.”
Welcome Address



Keith Sng, Senior Manager, Systems Engineering SEAK at Veeam acknowledges that rapid technological advances and continuous efforts to develop the education sector have made Singapore one of the countries that prioritise education.
Singapore is known globally for its superior education system, which places special emphasis on developing individual knowledge and skills. In addition, Singapore also hosts various international seminars, conferences and educational events that promote global collaboration in support of learning and research.
In terms of technological advancement, as per Keith, Singapore has emerged as a prominent hub for innovation and technology within Southeast Asia. On the education front, both the government and educational establishments in Singapore have proactively incorporated technology into their educational programs, encompassing the utilisation of advanced educational software, digital libraries, and online learning platforms.
“Singapore’s commitment to education is reflected in its continuous efforts to improve the quality of education and ensure that its citizens have equitable access to learning opportunities,” observes Keith.
Nonetheless, Keith underscored that while significant infrastructure developments are unfolding in Singapore’s education sector, equal attention must be directed towards safeguarding the data of educators, staff, and students. “Data constitutes the foundation of everything in today’s world; let’s not jeopardise this valuable resource due to negligence in ensuring its proper and judicious protection.”
Keith pointed out that two universities, namely Parol University in India and Keio University in Japan, have already begun to recognise the significance of data protection. These institutions serve as exemplars in embracing data protection measures that can serve as guiding models for educational establishments worldwide.
He explains, “Their commitment to establishing a secure and safeguarded educational environment is a valuable attitude that should be collectively embraced.”
Veeam provides support to both universities in their efforts to protect their data. Collaboration with Veeam allows both universities to implement sophisticated and reliable data protection solutions. With the help of Veeam, their data becomes safer and protected from potential risks and security threats.
This successful collaboration illustrates how the application of technology in education can provide real benefits. When educational institutions prioritise the security and sustainability of their data, they create an environment that supports educators and students in achieving their academic goals.
Keith believes that the current rapid technological developments have advanced the world of education but also brought new risks related to data security and integrity. Therefore, the steps taken within the framework of this cooperation are very relevant and useful. When educational data is well maintained, not only students feel the benefits, but also educators and administrative staff can work more efficiently.
“In an era where data-driven technologies increasingly dominate, education leaders around the world need to consider investing in data protection and the latest technology,” Keith concludes. “The more educational institutions take proactive steps in protecting their data, the safer and more productive their learning environments will become.”
Fireside Chat



May Lit Mei Wan, serving as the Senior Associate Director for Learning Systems and Technologies at Singapore Management University (SMU), one of Singapore’s universities that has harnessed data within its academic institutions, underscored the intricacies involved in efficiently handling this data. She emphasised the necessity for a meticulous equilibrium between accessibility and security to address the manifold challenges it poses.
“In an era where technology increasingly influences the world of education, data is a key element that shapes the way we learn and teach,” she explains. “With the right data, educators can identify individual needs, measure progress, and create more personalised learning experiences. Apart from that, students can also see their progress and use it as a basis for improvement.”
However, managing education data is not a simple task. It requires strong infrastructure, wise policies, and reliable data protection. As data becomes more abundant and diverse, the challenges become more complex.
SMU has begun efforts to explore every angle of educational data management, from understanding basic concepts to practical applications. By collaborating with experts and practitioners in this field, SMU is aiming to outline the best strategies, innovations and solutions that can bridge the gap between the ease of access and data protection.
“Through a deeper understanding of how data can shape the future of education, we hope to provide useful insights and inspiration for educators, administrators, and anyone who cares about improving education,” May explains.
SMU is eager to delve into cutting-edge technological advancements that can propel educational data management to new heights. She shares specific instances of how data has been effectively utilised by SMU in various real-world scenarios, exemplifying the practical applications of data in diverse contexts.
For example, in measuring class engagement, SMU has integrated data from various sources, including online learning platforms and interactive systems in the classroom. This makes it possible to monitor student participation levels, engagement in discussions, and responses to learning materials. This data provides valuable insight for assessing teaching effectiveness and identifying areas where improvement is needed.
Besides, the data has helped in identifying suspicious behaviour that may be detrimental to the integrity of the exam. This includes monitoring response patterns, unusual turnaround times, and potential unethical actions. This data helps in taking precautions and maintaining honesty in the exam process.
Likewise, measuring student effort in take-home assignments is another area where data plays a key role. By monitoring the time students spend completing assignments, the level of complexity of the work completed, and the results achieved, it is possible to measure student effort in assignments outside of class. This data helps in providing better feedback to students and motivates them to improve their performance.
“All of these initiatives are concrete examples of how effective data management can support quality education and better decision-making,” May reiterates. “By utilising this data, we have a strong foundation to continuously improve the educational experience and provide maximum benefits for students.”
Closing Remarks
In his concluding statements, Keith emphasised the remarkable advancements in the education sector, stressing the crucial role of the intersection between technology, data management, and education in shaping the sector’s future.
“As we reflect on the insights shared during the OpenGov Asia event, it’s evident that the transformation of education through data humanisation is well underway,” says Keith. “The convergence of data, education, and technology is reshaping learning experiences and outcomes, setting the stage for a brighter future in the education sector.”
Keith underscored the significance of data security and governance, noting that transparency in breach response, defining data ownership and accountability, and accurate data capture during collection are indispensable elements of data security in education.
The incorporation of data-driven technologies was a central theme throughout the event. By leveraging artificial intelligence (AI) for data validation, machine learning (ML) for valuable insights, and predictive analytics for student performance anticipation, the education sector is on the cusp of a major technological revolution.
Keith reiterated the vital aspects of data accessibility and availability, placing importance on user-friendly dashboards, mobile accessibility, and real-time interventions. He highlighted that transparency in data governance, interoperability solutions, and shared data standards serve as the foundational pillars for fostering trust and enabling seamless integration within educational institutions.
Summarising the session’s discussion, Mohit concurs that data security and governance are of utmost importance in education. He emphasises the necessity of routine security audits, robust data backup and recovery strategies, and disaster recovery protocols. He underlines the significance of transparency in addressing breaches, defining data ownership, and maintaining the accuracy of data collection as essential elements in safeguarding the integrity and confidentiality of educational data.
“The integration of data-driven technologies in education was a standout theme,” observes Mohit. “The transformative potential of AI/ML and predictive analytics is evident, promising to revolutionise teaching methods and enhance learning experiences.”
The importance of data accessibility and availability was at the forefront, with a focus on user-friendly dashboards, mobile access, and real-time interventions. Transparent data governance, interoperability solutions, and shared data standards were acknowledged as essential pillars for fostering trust and facilitating seamless integration within educational institutions.
Fostering an agile mindset among educators and stakeholders was presented as a gateway to rapid innovation in education. Encouraging experimentation, continuous improvement, and promoting data collaboration through standardised data formats emerged as vital strategies for driving collective growth in the education sector.
“This event has renewed the passion for humanising data, propelling us closer to a future brimming with limitless learning possibilities,” Mohit concludes. “The world of education data management is set for remarkable transformations, and insights from this event serve as a beacon on the path forward.”
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OpenGov Breakfast Insight telah diselenggarakan pada tanggal 25 Oktober 2023 di Hard Rock Hotel, sebuah sesi pertama dari rangkaian acara OpenGov Asia, dimulai dengan diskusi yang dinamis dan berwawasan yang menekankan pada potensi transformasi data dalam sektor pendidikan.
Seperti yang sudah diketahui bahwa sistem pendidikan Singapura menempati posisi garis terdepan dalam inovasi digital, dengan fokus pada penggunaan teknologi dan pendekatan berbasis data untuk mengubah pembelajaran dan pengajaran, sambil juga menekankan pentingnya manajemen data dan keamanan di lembaga pendidikan.
Dalam komitmen Singapura yang berkelanjutan untuk mencapai keunggulan pendidikan yang baik, pentingnya manajemen data semakin kritis untuk diimplementasikan. Hal ini menggarisbawahi bahwa data berperan sebagai nadi kehidupan lembaga pendidikan di era digital.
Data berkualitas tinggi berperan sebagai dasar untuk pengambilan keputusan yang terinformasi dan analisis yang dalam. Hal ini penting bagi lembaga pendidikan untuk secara efektif memenuhi misi mereka dalam memberikan pendidikan yang luar biasa, dengan menekankan pentingnya data yang akurat, dapat diandalkan, dan terkini.
Untuk memberdayakan para pendidik dan administrator dengan wawasan penting, data harus mudah diakses oleh pengguna yang berwenang, sehingga meletakkan langkah dasar untuk pengambilan keputusan yang terinformasi dan pengalaman belajar yang dioptimalkan.
Dalam konteks ini, tata kelola data menjadi dasar untuk menjaga kualitas data dengan menerapkan proses ketat yang memastikan konsistensi dan integritas data, mengatasi bukan hanya masalah kualitas tetapi juga memenuhi standar audit yang ketat dan mandat kepatuhan.
Integritas, kerahasiaan, dan keamanan harus dilindungi dengan biaya berapapun saat berurusan dengan data. Untuk memastikan pelestarian informasi penting, lembaga tidak hanya harus mengamankan data mereka, tetapi juga harus waspada terhadap prosedur pencadangan, replikasi, dan arsip.
Pendekatan yang terpadu terhadap penggunaan data meningkatkan kecerdasan operasional, menyederhanakan proses pengambilan keputusan, dan menciptakan sumber data yang terpercaya di seluruh lembaga. Pada saat yang sama, memastikan integritas data, kerahasiaan, dan keamanan tidak hanya penting untuk operasi yang lancar, tetapi juga langkah kepatuhan yang wajib diperhatikan di lanskap digital saat ini.
Selain itu, memastikan keseragaman dalam pemanfaatan data dan pengambilan keputusan di berbagai departemen menjadi sangat penting, karena data yang tidak digunakan atau diakses secara inkonsisten dapat menghambat kecerdasan operasional lembaga – elemen penting untuk pengambilan keputusan strategis yang terinformasi.
Saat solusi berbasis data terus memainkan peran sentral dalam pendidikan, semua anggota organisasi harus mahir dalam praktik manajemen data yang baik. Pada dasarnya, kemahiran lembaga dalam manajemen data bergantung pada keahlian dan kompetensi fakultas dan stafnya.
Dengan merangkul teknologi mutakhir yang memanfaatkan kekuatan data, lembaga pendidikan dapat merangkul potensi pengalaman belajar yang sangat personal melalui integrasi data analitik, kecerdasan buatan (AI), dan solusi inovatif lainnya.
OpenGov Breakfast Insight yang diselenggarakan pada 25 Oktober 2023 di Hard Rock Hotel berfokus pada penyampaian wawasan berharga mengenai integrasi digital, keamanan siber, komputasi awan, dan tata kelola data, yang disesuaikan secara unik untuk sektor pendidikan Singapura.
Salam Pembuka


Dalam lanskap pendidikan digital yang terus berkembang pesat, Mohit Sagar, CEO dan Editor-in-Chief OpenGov Asia, mengakui adanya fokus yang semakin meningkat pada humanisasi manajemen data, dengan tujuan meningkatkan pengalaman belajar melalui penggabungan empati, etika, dan efisiensi dalam sistem data.
Pendekatan ini berpusat pada dua pilar inti: meningkatkan aksesibilitas dan ketersediaan data sambil tetap menjaga integritas dan kerahasiaan data. Dengan demikian, lembaga pendidikan dapat membina budaya keunggulan, memberikan pengalaman pendidikan yang lebih personal dan efisien bagi para siswa.
Mohit menekankan bahwa salah satu prinsip dasar dalam manajemen data pendidikan modern adalah meningkatkan ketersediaan dan aksesibilitas data. Ini melibatkan akses yang tepat waktu bagi pendidik, administrator, dan pemangku kepentingan.
“Akses mudah ke data adalah fundamental dalam proses pengambilan keputusan, memungkinkan pendidik untuk membuat pilihan yang terinformasi dan memberikan pengalaman belajar terbaik,” ujar Mohit. “Wawasan real-time tentang kinerja dan perilaku siswa dapat mengarah pada intervensi dan sistem dukungan yang lebih efektif.”
Dalam konteks ini, tata kelola data yang kuat adalah batu penjuru evolusi pendidikan, dengan kualitas dan autentisitas data memegang arti yang penting. Menstandarkan pendekatan dan format pengumpulan data, menerapkan prosedur validasi, dan meningkatkan akurasi data adalah langkah-langkah integral untuk menjaga keandalan data dalam pendidikan kontemporer.
Pendidik dan administrator didorong untuk membuat keputusan berdasarkan data, membina pendekatan pengajaran dan manajemen yang lebih terinformasi dan efisien, sambil mendorong kolaborasi lintas departemen untuk mendapatkan pandangan yang komprehensif tentang data lembaga.
Data berkualitas tinggi adalah sangat penting untuk pelaporan yang akurat, pengambilan keputusan yang efektif, dan analisis yang bermakna. Melalui berbagi dan analisis data, pendidik dapat memperoleh wawasan komprehensif yang memungkinkan intervensi dan dukungan yang lebih efektif bagi siswa, semuanya sambil mengakui pentingnya besar keamanan data dalam menjaga integritas dan kerahasiaan data.
Manajemen data telah mengambil peran sentral sebagai elemen penting dalam meningkatkan pengalaman belajar dan pengambilan keputusan, dengan lembaga pendidikan sekarang mengadopsi audit keamanan berkala, strategi lengkap pencadangan dan pemulihan data, serta protokol pemulihan bencana untuk memastikan keamanan dan integritas data pendidikan. Langkah-langkah ini dirancang khusus untuk melindungi informasi berharga dari tantangan yang tak terduga, mulai dari kegagalan sistem hingga ancaman keamanan siber.
Menjaga transparansi dalam menanggapi pelanggaran adalah sangat penting, memungkinkan lembaga pendidikan untuk mengatasi insiden keamanan potensial secara terbuka, membangun kepercayaan di antara pemangku kepentingan, dan mengambil langkah-langkah preventif untuk memperkuat pertahanan data mereka.
Mohit mengamati bahwa memanfaatkan teknologi berbasis data mutakhir telah menjadi perubahan permainan dalam pendidikan. Alat-alat seperti kecerdasan buatan (AI) untuk validasi data, pembelajaran mesin (ML) untuk wawasan berharga, dan analitik prediktif untuk meramalkan kinerja siswa sedang merevolusi pengalaman pengajaran dan pembelajaran. Mereka memberdayakan pendidik untuk mengambil keputusan berdasarkan data, mempersonalisasi pembelajaran, dan mengoptimalkan alokasi sumber daya untuk hasil pendidikan yang lebih baik.
Tata kelola data yang transparan, solusi interoperabilitas, dan standar data bersama berperan penting dalam membangun kepercayaan dan integrasi yang lancar di seluruh lembaga pendidikan, memungkinkan aliran wawasan dan inovasi yang bebas.
“Dalam dunia yang semakin digital dan berpusat data, pendidikan tidak dapat ketinggalan,” demikian kesimpulan Mohit. “Oleh karena itu, sangat penting untuk mendorong inovasi cepat melalui data dan membudayakan pola pikir yang tangkas di antara pendidik dan pemangku kepentingan.”
Welcome Address



Pada siang itu, Keith Sng, Senior Manager, Systems Engineering SEAK di Veeam, memulai sesinya dengan penuh semangat saat menyambut para delegasi yang hadir. Ia menyatakan bahwa pendidikan merupakan akar dari kebutuhan manusia, dan itulah sebabnya para delegasi hadir di sini, yakni untuk memperkaya pengetahuan dalam bidang teknologi.
Singapura merupakan salah satu negara yang sangat mengedepankan edukasi. Kemajuan teknologi yang pesat dan upaya berkelanjutan dalam mengembangkan sektor pendidikan telah menjadikan Singapura sebagai salah satu negara yang sangat mengedepankan edukasi. Singapura dikenal secara global karena sistem pendidikannya yang unggul, yang memberikan perhatian khusus pada pengembangan pengetahuan dan keterampilan individu. Selain itu, Singapura juga menjadi tuan rumah berbagai seminar, konferensi, dan acara pendidikan internasional yang mempromosikan kolaborasi global dalam mendukung pembelajaran dan penelitian.
Dalam perkembangan teknologi, Singapura telah menjadi pusat inovasi dan teknologi terkemuka di Asia Tenggara. Berkaitan dengan edukasi, pemerintah dan lembaga-lembaga pendidikan di Singapura telah aktif mengintegrasikan teknologi dalam kurikulum mereka. Hal ini termasuk penggunaan perangkat lunak pendidikan yang canggih, perpustakaan digital, dan platform pembelajaran online.
“Komitmen Singapura terhadap edukasi tercermin dalam upaya berkelanjutan untuk meningkatkan mutu pendidikan dan memastikan bahwa warganya memiliki akses yang merata dalam memperoleh kesempatan untuk belajar ,” ungkap Keith.
Akan tetapi, Keith menegaskan bahwa seiring dengan kemajuan infrastruktur yang masif terjadi di Singapura dalam sektor pendidikan, sudah semestinya juga dilakukan upaya perlindungan data pendidik, pegawai, maupun pelajar.
“Data adalah sumber segalanya di masa ini, jangan sampai kita kehilangan semua data karena kecerobohan kita yang tidak bisa memproteksi data dengan baik dan bijak,” pungkasnya.
Keith menyoroti bahwa sudah ada dua universitas yang mulai menyadari pentingnya perlindungan data, yaitu Universitas Parol di India dan Universitas Keio di Jepang. Kedua universitas ini menjadi teladan dalam mengimplementasikan praktik-proteksi data yang dapat menjadi panutan bagi institusi pendidikan lainnya di seluruh dunia.
“Peran mereka dalam menciptakan lingkungan pendidikan yang aman dan terlindungi adalah penting sebagai sikap yang patut untuk diikuti bersama,” jelas Keith.
Veeam memberikan dukungan kepada kedua universitas tersebut dalam upaya melindungi data mereka. Kolaborasi dengan Veeam memungkinkan kedua universitas untuk menerapkan solusi perlindungan data yang canggih dan andal. Dengan bantuan Veeam, data mereka menjadi lebih aman dan terlindungi dari potensi risiko dan ancaman keamanan.
Kerja sama yang berhasil ini mengilustrasikan penerapan teknologi dalam dunia pendidikan yang dapat memberikan keuntungan nyata. Saat institusi pendidikan memprioritaskan keamanan dan keberlanjutan data mereka, mereka menciptakan lingkungan yang mendukung para pendidik dan pelajar dalam mencapai tujuan akademik mereka.
Perkembangan teknologi yang pesat saat ini telah memajukan dunia pendidikan, tetapi juga membawa risiko-risiko baru terkait dengan keamanan dan integritas data. Oleh karena itu, langkah-langkah yang diambil dalam kerangka kerja sama ini sangat relevan dan bermanfaat. Ketika data pendidikan dijaga dengan baik, tidak hanya para pelajar yang merasakan manfaatnya, tetapi juga para pendidik dan staf administrasi yang dapat bekerja dengan lebih efisien.
Dalam era di mana teknologi berbasis data semakin mendominasi, para pemimpin pendidikan di seluruh dunia perlu mempertimbangkan investasi dalam perlindungan data dan teknologi terkini. “Semakin banyak institusi pendidikan yang mengambil langkah-langkah proaktif dalam melindungi data mereka, semakin aman dan produktif lingkungan belajar mereka akan menjadi,” tutupnya singkat.
Fireside Chat



Mohit Sagar menyepakati terkait pentingnya keterlibatan data dalam institusi pendidikan. Selain memudahkan manajemen institusi pendidikan, data yang relevan juga memiliki potensi besar untuk menghasilkan wawasan berharga yang dapat meningkatkan kualitas pendidikan dan pengambilan keputusan.
Dalam sesi ini, Mohit menyapa May Lit Mei Wan sebagai Senior Associate Director (Learning Systems and Technologies) di Singapore Management University (SMU), yang menjadi salah satu univesitas di Singapura yang sudah memanfaatkan data dalam institusinya.
May menyapa seluruh delegasi yang hadir dan mengatakan bahwa ia cukup bangga karena dapat merepresentasikan institusi pendidikan yang mulai mengimplementasikan penggunaan data dalam pembelajaran.
Ia mengatakan bahwa pengelolaan data ini dengan efektif memunculkan tantangan beragam, membutuhkan keseimbangan yang cermat antara aksesibilitas dan keamanan. Saat kita menjelajahi dunia pengelolaan data pendidikan, kita bertujuan untuk mengungkapkan strategi, inisiatif, dan perlindungan yang sangat vital untuk kesuksesannya.
“Dalam era dunia pendidikan yang sangat dipengaruhi oleh teknologi, data menjadi elemen kunci yang membentuk cara belajar dan mengajar,” jelasnya. Dengan data yang tepat, para pendidik dapat mengidentifikasi kebutuhan individu, mengukur kemajuan, dan menciptakan pengalaman belajar yang lebih personal. Selain itu, para pelajar juga dapat melihat perkembangan mereka dan menjadikannya sebagai landasan untuk peningkatan.
Akan tetapi, mengelola data pendidikan bukanlah tugas yang sederhana. Dibutuhkan infrastruktur yang kuat, kebijakan yang tepat, dan perlindungan data yang andal. Saat data menjadi semakin banyak dan beragam, tantangan yang muncul pun akan semakin kompleks.
SMU sudah mulai berusaha untuk menjelajahi setiap sudut aspek pengelolaan data pendidikan, dari pemahaman konsep dasar hingga penerapan praktisnya. Melalui kerja sama dengan para ahli dan praktisi di bidang ini, SMU akan mencoba untuk menguraikan strategi terbaik, inovasi, dan solusi yang dapat menjembatani kesenjangan antara kemudahan akses dan perlindungan data.
“Melalui pemahaman yang lebih mendalam tentang bagaimana data dapat membentuk masa depan pendidikan, kami berharap dapat memberikan wawasan yang berguna dan inspirasi bagi para pendidik, administrator, dan siapa pun yang peduli dengan perbaikan pendidikan. Selain itu, kami juga ingin menggali perkembangan teknologi terbaru yang dapat memajukan pengelolaan data pendidikan,” jelas May.
Misalnya, dalam mengukur keterlibatan kelas, SMU telah mengintegrasikan data dari berbagai sumber, termasuk platform pembelajaran daring dan sistem interaktif di kelas. Hal ini memungkinkan untuk memantau tingkat partisipasi mahasiswa, keterlibatan dalam diskusi, dan respons terhadap materi pembelajaran. Data ini memberi wawasan berharga untuk menilai efektivitas pengajaran dan mengidentifikasi area di mana peningkatan dibutuhkan.
Selain itu, ketika berbicara tentang progres ujian online, May meyakini bahwa data telah menjadi instrumen penting dalam mengukur pencapaian mahasiswa dalam ujian daring. Data ini digunakan untuk melacak hasil ujian individu, rata-rata kelas, dan tren jangka panjang. Dengan pemahaman yang lebih baik tentang kinerja mahasiswa dalam ujian online, metode pengajaran dan kurikulum dapat diadaptasi untuk mendukung keberhasilan mereka.
Selanjutnya, dalam upaya mendeteksi kecurangan dalam ujian. Data telah membantu dalam mengidentifikasi perilaku mencurigakan yang mungkin merugikan integritas ujian. Ini mencakup pemantauan pola jawaban, waktu pengerjaan yang tidak wajar, dan potensi tindakan tidak etis. Data ini membantu dalam mengambil tindakan pencegahan dan menjaga kejujuran dalam proses ujian.
Terakhir, pengukuran upaya mahasiswa dalam tugas take-home adalah area lain yang menjadikan data sebagai peran kunci. Dengan memantau waktu yang dihabiskan mahasiswa untuk menyelesaikan tugas, tingkat kerumitan pekerjaan yang diselesaikan, dan hasil yang dicapai, upaya mahasiswa dapat diukur dalam tugas-tugas di luar kelas. Data ini membantu dalam memberikan feedback yang lebih baik kepada mahasiswa dan memotivasi mereka untuk meningkatkan kinerja mereka.
Semua inisiatif ini merupakan contoh konkret dari bagaimana pengelolaan data yang efektif dapat mendukung kualitas pendidikan dan pengambilan keputusan yang lebih baik. Dengan memanfaatkan data ini, muncul landasan yang kuat untuk terus meningkatkan pengalaman pendidikan dan memberikan manfaat maksimal bagi para mahasiswa.
Salam Penutup
Dalam pernyataan penutupnya, Keith menekankan kemajuan luar biasa dalam sektor pendidikan, menekankan peran krusial dari perpaduan antara teknologi, manajemen data, dan pendidikan dalam membentuk masa depan sektor ini.
“Saat kita merenungkan wawasan yang dibagikan selama acara OpenGov Asia, jelas bahwa transformasi pendidikan melalui humanisasi data sudah berjalan dengan baik,” kata Keith. “Konvergensi data, pendidikan, dan teknologi sedang membentuk ulang pengalaman belajar dan hasil, membuka jalan menuju masa depan yang lebih cerah di sektor pendidikan.”
Keith menekankan pentingnya keamanan data dan tata kelola data, mencatat bahwa transparansi dalam menanggapi pelanggaran, mendefinisikan kepemilikan dan akuntabilitas data, serta pengambilan data yang akurat selama pengumpulan adalah elemen yang tidak bisa diabaikan dalam keamanan data di bidang pendidikan.
Keith mengulangi aspek-aspek penting dari aksesibilitas dan ketersediaan data, menekankan pentingnya dashboard yang ramah pengguna, akses mobile, dan intervensi real-time. Dia menyoroti bahwa tata kelola data yang transparan, solusi interoperabilitas, dan standar data bersama berperan sebagai pilar-pilar fondasional dalam membangun kepercayaan dan memungkinkan integrasi yang lancar di dalam lembaga-lembaga pendidikan.
Untuk mendorong inovasi cepat dalam pendidikan, membina pola pikir yang tangkas di antara pendidik dan pemangku kepentingan, adalah suatu keharusan di dunia saat ini. Mendorong eksperimen dan perbaikan berkelanjutan, serta mempromosikan kolaborasi data dengan memstandarkan format data, menjadi pendorong perkembangan bersama di sektor ini.
Meringkas diskusi sesi ini, Mohit setuju bahwa keamanan data dan tata kelola data adalah sangat penting dalam pendidikan. Dia menekankan kebutuhan audit keamanan rutin, strategi pencadangan data yang kuat, dan protokol pemulihan bencana. Dia menggarisbawahi pentingnya transparansi dalam menangani pelanggaran, mendefinisikan kepemilikan data, dan menjaga akurasi pengumpulan data sebagai elemen penting dalam menjaga integritas dan kerahasiaan data pendidikan.
“Integrasi teknologi berbasis data dalam pendidikan menjadi tema yang mencolok,” catat Mohit. “Potensi transformatif AI/ML dan analitik prediktif sudah terlihat, menjanjikan revolusi dari metode pengajaran dan meningkatkan pengalaman belajar.”
Tata kelola data yang transparan, solusi interoperabilitas, dan standar data bersama diakui sebagai pilar penting dalam membangun kepercayaan dan memfasilitasi integrasi yang lancar di dalam lembaga-lembaga pendidikan.
Membina pola pikir yang tangkas di antara pendidik dan pemangku kepentingan disajikan sebagai gerbang untuk inovasi cepat dalam pendidikan. Mendorong eksperimen, perbaikan berkelanjutan, dan mempromosikan kolaborasi data melalui format data yang distandarkan muncul sebagai strategi penting untuk mendorong pertumbuhan bersama di sektor pendidikan.
“OpenGov Breakfast Insight telah menghidupkan kembali semangat humanisasi data, mendorong kita lebih dekat ke masa depan yang penuh dengan kemungkinan pembelajaran tanpa batas,” Simpul Mohit. “Dunia manajemen data pendidikan siap untuk transformasi luar biasa, dan wawasan dari acara ini berperan sebagai penuntun di jalan ke depan.”
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Selangor has introduced its Selangor Government Data Exchange (SelGDX) portal, marking a significant technological advancement. This platform represents a pioneering initiative in Malaysia, designed to enable seamless data sharing across various state agencies and the public sector.
The Menteri Besar emphasised that the development of SelGDX involved the collaboration of over 70 government departments and agencies in Selangor, incorporating more than 30 application programming interfaces (APIs).


During the launch of the portal at the Selangor Smart City and Digital Economy Convention (SDEC 2023), the Menteri Besar emphasised their vision of enabling the unrestricted exchange of non-sensitive data through the portal. They highlighted that users would have the ability to access information without the necessity of departmental registration or obtaining permissions.
SelGDX became operational on 13 October 2023, offering enhanced security, speed, and precision in data sharing and processing. This innovation aims to promote more efficient and transparent technology utilisation and governance. In addition to its role in facilitating data sharing, access, and processing, SelGDX also promotes the integration of technology within governance practices, enhancing efficiency and transparency.
The implementation of SelGDX is a collaborative effort involving Selangor’s Information Management Division, the State Secretary’s Office, and a strategic partner – the business, enterprise, and public sector solutions unit of a major Malaysian telecom. This collaboration encompasses the design, installation, development, integration, testing, commissioning, maintenance, and support services throughout the project’s development.
The launch of Selangor’s SelGDX portal aligns with the Malaysian government’s strategic goals, particularly its pursuit of digital transformation, enhanced transparency, and improved efficiency in public services. SelGDX serves as an example of Malaysia’s commitment to leveraging technology for streamlined data sharing among government agencies, contributing to the broader objective of improving digital capabilities and fostering innovation within the public sector.
This initiative not only promotes efficient data-driven decision-making but also advances the cause of transparent governance by simplifying data access. Furthermore, the portal’s open data-sharing approach aligns with the government’s vision of public engagement, allowing citizens to access government information and actively participate in policymaking, thus facilitating collaboration and innovation within the nation’s evolving digital landscape.
OpenGov Asia reported earlier that In the first half of 2023, Malaysia attracted investments totalling RM132.6 billion (US$28.4 billion) across various sectors, setting a confident tone for its economic growth. These investments are projected to create approximately 51,853 job opportunities, a testament to Malaysia’s appeal to investors worldwide.
Malaysia’s investment climate is boosted by several factors:
- Pro-Business Policies: The Malaysian government is dedicated to fostering pro-business policies and continually improving the ease of doing business in the country.
- Strategic Location: Situated in Asia, Malaysia boasts robust growth potential, making it an attractive location for investors.
- Hub for Ecosystem and Supply Chain: Malaysia serves as a trusted hub for supply chains, capital, talent, goods, and data.
- Innovation Capabilities: The nation’s innovation capabilities are on the rise, further enhancing its attractiveness to investors.