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Digital Plan Helps Process Construction, Maintenance Industry in Singapore

More than 500 businesses and 30,000 employees can now leverage the Process Construction & Maintenance (PCM) Industry 1 Digital Plan (IDP) to build digital capabilities and mitigate some of the current challenges faced by the industry. Jointly led by Enterprise Singapore (ESG) and the Infocomm Media Development Authority (IMDA), in partnership with the Association of Process Industry (ASPRI), the IDP was launched by the Minister of State for Trade and Industry. The IDP is a guide to help PCM enterprises assess their digital readiness and identify suitable digital solutions to accelerate their growth.

The IDP comprises two roadmaps – the Digital Roadmap charts out different digital solutions SMEs can adopt at each stage of their development; while the Digital Training Roadmap offers a corresponding training roadmap for employees. The former includes specially curated solutions such as Human Resource Management System, Inventory Management System, Project Management and Job Scheduling Mobile Application. SMEs that have adopted such solutions have experienced tangible productivity improvements and resource optimisation.

A highly skilled and productive PCM ecosystem contributes to Singapore’s ability to continue to attract, anchor and grow investments in key sectors like the Energy and Chemicals, Semiconductors and Pharmaceuticals. PCM companies need to embrace and master digitalisation, not just to drive higher productivity, but also to transform and offer new value propositions. The IDP serves as a guide for companies looking to kickstart their digital journey as well as take their digital transformation to the next level.

Director for Marine & Offshore and Engineering Services, ESG

As part of the SMEs Go Digital Programme, the IDP provides a step-by-step guide on the digital solutions that SMEs can adopt at three stages of growth:

  • Stage 1 gets SMEs started on their digitalisation journey, and lists the basic digital solutions that help to streamline operations and optimise the use of resources. Solutions that PCM companies can adopt include Workforce Management, Inventory Management and Project Management solutions.
  • Stage 2 provides solutions for SMEs that are ready to scale up their digitalisation efforts. These solutions enable them to leverage IoT and data analytics to enable better planning decisions, thereby optimising the use of resources, be it manpower or equipment. An example is the integrated inspection system, which employs sensors and cameras to enable remote inspections at multiple plant sites concurrently. This increases efficiency and reduces the need for on-site manpower.
  • Stage 3 identifies advanced technologies that SMEs can adopt to strengthen their competitive edge. For instance, robotic solutions can perform laborious and repetitive tasks such as blasting and painting, cleaning and disinfecting. This provides employees with the opportunity to take on higher-value roles and reduce the risk of workplace accidents.

To achieve sustainable development in the PCM sector, where niche skills and expertise are required in the day-to-day construction and maintenance of the production units, the industry needs to embrace digital tools and skills to increase labour productivity and develop improvement practices that comply with the industry’s stringent safety standards. The IDP, aligned with the objectives of the PCM Management Committee (PCMMC), will guide PCM companies to adopt suitable digital solutions and tap on complementary digital upskilling for their workforce to meet present and future business needs.

Director for SMEs Go Digital, IMDA

The IDP Digital Roadmap provides an online self-assessment checklist for SMEs to better understand their digital maturity and readiness, as well as identify gaps in their digital capabilities. The checklist takes into consideration factors such as the SME’s current business operations, level of digitalisation and business expansion plans

Continuous workforce upskilling is crucial to ensure employees remain relevant and support the SME’s digitalisation journey. The Digital Training Roadmap helps the industry equip its workforce with the necessary skills to become future-ready. The training programmes listed are also aligned to the Skills Framework developed for the sector.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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