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ESG and IMDA launch new Wholesale Trade Industry Digital Plan

A new Wholesale Trade Industry Digital Plan (IDP) has been launched to help more than 33 000 SMEs go digital.

IDP is part of the SMEs Go Digital Program which was launched in April 2017. It is a whole-of-government program which aims to help SMEs use digital technologies, build strong digital capabilities and participate in the Digital Economy. A simple guide, IDP helps Wholesale Trade SMEs assess their digital readiness and capacity to internationalise.

Dr Koh Poh Koon, Senior Minister of State for Trade and Industry launched the IDP during his visit to SATS BRF Food.

Digitalisation Projects for the Wholesale Trade Industry

The Wholesale Trade Industry contributes heavily to Singapore’s economy (16% of GDP in 2017). 97% of establishments constitute of SMEs. Since more than 80% of its sales are from overseas markets, the sector is vulnerable to external shocks from the global trading environment. The rise of digital B2B marketplaces and the use of blockchain and artificial intelligence to improve trade processes are key sources of shocks.

The Wholesale Trade IDP provides an easy-to-use, step-by-step guide to help SMEs, and even large enterprises, begin digitalisation and keep pace with industry transformation. In turn, the necessary digital capabilities needed to become competitive is built, ensuring sustainable growth for the company.

A three-stage roadmap, different digital solutions are charted for each stage of growth, the relevant training programs to enhance employees’ digital skillsets. The first stage seeks to help SMEs get ready for the digital economy. Listing the basic digital solutions to stay competitive is the Enterprise Resource Planning solutions for sales and inventory management, for example. This helps streamline operations and optimise resource.

Next, the roadmap highlights the digital solutions which enable SMEs to connect with the global trading ecosystem and access new markets. These include breaking into the B2B e-marketplaces and online platforms for supply chain financing and procurement.

Identifying advanced digital technologies is the third step. In this step, the technologies identified can help SMEs improve their competitive edge in cross-border trading. Blockchain technology may be used to enhance the trade documentation processes. Additionally, artificial intelligence may be used to predict sales trends and automate sourcing and purchasing needs.

To ensure clarity, companies may consult the SME Centres and SME Digital Tech Hub for a comprehensive business diagnosis and advisory on digital solutions. SMEs which wish to adopt productivity tools may select some from a list of pre-approved solutions identified in the digital roadmap on TechDepot. For those looking to apply more advanced solutions, assistance may be sought from Enterprise Singapore.

Nothing Fishy about E-Commerce

The media release noted that digitalisation efforts at the enterprise level was insufficient. Industry-led partnerships are also important. Ground-up initiatives they embark on together make a difference to businesses and stakeholders within wholesale trade.

This is evidenced by the MoU signed between three seafood associations in Singapore and a technology platform solution provider. An MoU establishes the first seafood B2B e-marketplace in Singapore. The marketplace is supported by Enterprise Singapore and IMDA.

From the partnership, a boost to local seafood trade is expected. This important since the sector has largely been paper-based and had manual processes.

With the new platform, seafood associations can improve operational efficiency by streamlining seafood trading processes like procurement and sales management. Additionally, better business insights through analytics can be delivered.

Opportunities to launch into overseas markets for online trading of chilled and frozen seafood will also be possible through the platform. The cost of fulfilment is slashed and merchants an achieve economies of scale through shared services.

It is expected that close to fifty seafood merchants and their trading partners will be on-boarded within the first two years.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.