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Embracing E-Government Services to Build a Digital-Native Philippines

A Platform For Collaboration

OpenGov Asia is pleased to invite you to an exclusive OpenGovLive! Virtual Breakfast Insight aimed at imparting knowledge on the e-Government services, best practices to provide exceptional citizen services more cost-efficiently and improve productivity, efficiency, and engagement.

IT modernisation to improve delivery and meet citizen expectations for secure, efficient, and cost-effective services

An aging population, the rise of millennials, budget shortfalls and dwindling resources significantly impact the way governments deliver services; but no single factor will be more important than the adoption and deployment of digital technologies.

Governments across the globe are in the midst of a historic transformation to digitise infrastructure. With rapidly evolving demands created by the COVID-19 pandemic, government is having to innovate on how best to provide citizen-centric services at every level.

The Philippines government has indeed made huge progress in digital transformation with the rollout of ‘E-Government Masterplan’, but the full potential of technology remains mostly untapped.

Like any other service users, citizens’ expectations and demands of government agencies to provide unparalleled and smarter services are ever-increasing. To fully satisfy and engage citizens in a digital age, e-government services must move beyond digitising processes and services and focus on citizen experience.

Exceptional E-Government Services in a Digital Era
Digitising is not merely about having social presence or adding a web-front for existing services. It is about ideating, building, running, managing, protecting and connecting all eGov services. E-government services must be citizen-centric and service-oriented to deliver significant benefits for the citizens who most need these services.

Legacy systems, policy and regulations often get in the way, hindering governments from transforming service delivery for the better.
Government agency applications were generally form-based, ‘tic box’ approaches that were easy to implement. These applications, on the other hand, constrain the ability to be replicated by other agencies and collaborate with related projects.

Trying to process today’s work with such legacy approaches and infrastructure puts an incredible burden on the government workforce, requiring excessive manual work to examine undocumented data files and coordinate them across disconnected systems. This has caused inaccuracy and hindered the flow of data in operations.

With a dramatic spike in workloads during the pandemic, only a fraction of the manual work gets done; and errors, fraud, waste, and abuse are inevitable.

Digital transformation should stem from the purpose of using technology to enhance citizen experience – personalised, interconnected and seamless.

As such, a successful digital transformation requires strong leadership, where governments invest strategically to leverage the right technologies. In this case, investing strategically means having digital initiatives focused on citizens

How do we create this citizen-centric and seamless e-government services?

Who Should Attend

Meet Our Distinguished Speakers

Kiyoung Lee
Executive Principal Researcher
National Information Society Agency, Government of South Korea

Michael Hoo
Director of Solution Architecture SEAK
VMware

Walter Co So
Country Manager, Philippines
VMware

Mohit Sagar
Group Managing Director and Editor-in-Chief
OpenGov Asia

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IN COLLABORATION WITH

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Networking

Make valuable connections and meet peers and mentors in your industry. Share ideas with others in your field, meet your future business partner, or seek advice from people who’ve done it all before.

Learning

We live in uncertain times for tech and business. We’re welcoming the people who are tackling the big challenges facing industry today. In our current climate, upskilling has never been more important.

Exposure

Get exposed to first-hand knowledge and intelligence from subject matter experts across Asia Pacific to accelerate growth and progress.

The preparation that was put into this was fantastic. Great effort to follow up and cover all aspects on delegate needs

Armed Forces of the Philippines

The event was really great and I was able to get lots of insights. Hope to join again in future events

National Bureau of Investigation

This a whole new way of organising an event and making people come together to share their knowledge and insights are new to us, but you made it happen! Congrats OpenGov Team!

Department of Public Works and Highways

Get involved

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engage@opengovasia.azurewebsites.net

Kiyoung Lee
Executive Principal Researcher
National Information Society Agency Government of South Korea

Kiyoung Lee is an E-Government expert and managing Korea – Indonesia e-Government Cooperation Centre (eGCC) in Jakarta since 2016. 

He is managing the eGCC and conducting joined e-GCC projects for Indonesian government. Mr. Kiyoung lee coordinated and completed more than 8 projects to improve e-government status in Indonesia. He has been actively advising e-government related policy & law issues and also providing e-gov policy consultation. Mr. Lee has also assisted developing countries in building their IT and e-government capacity building.

PARTNER

VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. At the heart of everything we do lies the responsibility and the opportunity to build a sustainable, equitable and more secure future for all.  

Since our founding in 1998, our employees and partners have been behind the tech innovations transforming entire industries. Today, we continue to cultivate a culture of innovation where curiosity meets execution.  

We work to harness the next wave of innovation and solve our customers’ toughest challenges through disruptive technologies, like edge computing, AI, blockchain, machine learning, Kubernetes, and more 

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.