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Making Smart City Systems More Efficient, Robust and Even Smarter with Digital Twin

A Platform For Collaboration

OpenGov Asia is pleased to invite you to an exclusive OpenGovLive! Virtual Breakfast Insight aimed at imparting knowledge on smart city adoption at scale with a digital twin in the public sector and best practices to improve data analytics in the automation process, scalability and service delivery levels and security.

As Artificial Intelligence and Machine Learning in the automation process mature, the public sector can bridge the physical and digital with autonomous infrastructure to connect businesses, citizens, and public services together

Smart city developments across the globe are anticipated to increase in the next several years with the pandemic accelerating the need and regulatory bodies becoming hyper-focused on monitoring the health and safety of citizens.

Considered the future of urban living, the digital twin gives smart city planners a tool to help make this safe, clean, sustainable vision into a reality. This virtual replica provides a digital representation of urban networks and systems within a city, such as power grids, roads, traffic and safety monitoring which makes use of real data obtained from the monitoring devices within the city.

Initially developed to aggregate, analyse and visualise complex information for manufacturing and construction industries, digital twins are increasingly being used as a tool by cities. They are simply a more efficient and effective way to plan and manage a city.

The Digital Twin concept is set to play an increasingly important role in the creation of smart cities around the world and in addressing issues related to urban living. Bringing the virtual and physical worlds together allows public sector agencies, businesses and researchers to experiment and simulate different scenarios, and build a more resilient city.

For example, the NSW Department of Customer Service’s Spatial Services division is making the state government’s Digital Twin available to assist emergency services in developing effective emergency management strategies.

Singapore, too, has been proactive in its plans to become a “Smart Nation,” with the government announcing the Smart Nation initiative in 2014 and investing $73 million in “Virtual Singapore” project – a digital three-dimensional city model and collaborative data platform.

Digital Twin as an Enabler to Smart Cities

The digital twin has gained its momentum as Artificial Intelligence (AI) and Machine Learning (ML) revolutionises inference, prediction and decision-making tasks, and also as barriers to collecting and processing massive volumes of data are falling away.

Smart cities are driven by data at their core. Data integration and visualisation from across the urban space are of paramount importance to connect businesses, citizens, and public services with autonomous infrastructure.

In essence, the digital twin has to be the hub for all the real-time data being captured within the smart city – GPS data from public transportation, weather data, the level of air pollution, natural disaster, or even the number of people visiting a tourist hub.

Data flowing from the physical asset to the digital twin can be leveraged using AI and ML to provide actionable insights and better decision-making results in interventions.

With Machine Learning, virtual models can be created based on observed behaviour and historical data rather than the design information alone. Historical asset data and real-time data readings from multiple assets are utilised to detect anomalies and make failure predictions, preventing unplanned downtime.

Therefore, applying analytics at every step of the data exchange between the physical and digital is the key to digital twin.

Enhanced Delivery of Digital Twin

In order to successfully interact with the built environments and scale-up a digital twin, it is critical to have a centralised point of control and a unified view of all the data sets and processes across the entire digital ecosystem.

A single common data environment (CDE) unlocks new levels of visibility, coordination, and productivity across people and processes as it supports in design, build and operations across the lifecycle and supply chain.

Essentially, to leverage AI, IoT, ML and Analytic into the process and deliver exceptional citizen-centric services, a robust and secure cloud platform is required.

Who Should Attend

Meet Our Distinguished Speakers

Sean Audain
City Innovation Lead
Wellington City Council

Kevin Walsh
Senior Vice President of Development

Chua Horng Shya
Managing Director, Singapore

Mohit Sagar
Group Managing Director and Editor-in-Chief
OpenGov Asia

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Good vibrant discussion with relevant folks who understand the same issues

Government Technology Agency of Singapore

It was very insightful. Hearing from fellow delegates helped to put some of the ideas in perspective

Agency For Science, Technology & Research (A*STAR)

Wonderful. Have always enjoyed OpenGov sessions—lots of sharing and insights

National Environment Agency

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Sean Audain
City Innovation Lead
Wellington City Council

Sean is City Innovation lead at Wellington City Council in New Zealand. Sean’s background is in urban planning and has worked for the past decade exploring and implementing Digital City concepts to improve Wellington’s Digital Inclusion, Resilience and deliver smarter local government. Sean has been recognised with national and International awards including Harvard Tech City Innovator for 2020 and ANZ Smart City Public Sector Leader of 2020. Sean serves on several governance bodies understanding and advancing our relationship with technology including the Open Government Partnership and World Economic Forums Global Futures Council.

Chua Horng Shya
Managing Director, Singapore

Chua Horng Shya leads the Oracle business in Singapore, where she is responsible for managing the company’s operations and setting Oracle’s strategy for growth, performance and profitability in the market.

Oracle has been present in Singapore since 1988 and have worked with diverse organisations ranging from the public sector, blue-chip multinational corporations to local Small & Medium Enterprises (SMEs), across industries, to drive their digital transformation visions. As Oracle continues to enable customers on the Cloud, Horng Shya works closely with leaders across Oracle’s various lines of business to engage with customers and help them unlock business value from Oracle solutions.

Mohit Sagar
Group Managing Director & Editor-In-Chief
OpenGov Asia

Mohit is the Group Managing Director at CIO Network, a content sharing platform that connects governments with an added focus on Education and Healthcare. He spearheads and drives all strategies and operations in Singapore, UK and Australia offices. He created the round table format within the event industry that received the Award for the Best C-level conference in Asia which is now becoming the industry norm. In a career spanning 20 years, he has held a number of senior roles in the conference & media industry in the US, UK, Middle East and Asia.


Oracle Website


United States | Hardware & IoT

Oracle offers suites of integrated applications plus secure, autonomous infrastructure in the Oracle Cloud. 

Oracle helps customers develop roadmaps, migrate to the cloud, and take advantage of emerging technologies from any point: new cloud deployments, on-premises environments, and hybrid implementations. Oracle’s approach makes it easy for companies to get started in the cloud and even easier to expand as business grows.

Oracle is the #1 provider of business software, with a broad portfolio of solutions for companies of all sizes.

 For more information about Oracle (NYSE: ORCL), please visit us at


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.