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Powering The Future of Citizen Services with Advance Digitisation

Pulse Grande Hotel, Putrajaya

A Platform For Collaboration

OpenGov Asia is pleased to invite you to an exclusive OpenGov Breakfast Insight aimed at imparting knowledge of the current implementations and measurements in the public sector digital transformation advancement journey towards Shared Prosperity Vision 2030. 

Innovative benefits with new technologies to offer better citizen services

Prime Minister Datuk Seri Ismail Sabri Yaakob is leading the drive to deploy more catalytic projects in support of the nation’s objective of becoming a regional leader in the digital economy by 2030. Serving as the chair of the Digital Economy and Fourth Industrial Revolution Council, he is encouraging inclusive, high-quality growth through national digitalisation initiatives that are in line with the Shared Prosperity Vision 2030.  

The Malaysian government is committed to taking the lead in developing its digital economy for which MyDIGITAL was developed to complement and achieve these national development plans.  

The government is currently focusing on enhancing the delivery of public services by enabling dedicated digital technology. It aims to broaden the breadth and quality of public services and enhance e-government portals to become more effective by tracking and analysing progress. State and local government agencies have to deliver improved services to citizens while stretching taxpayer ringgit as much as possible.  

To achieve this, data services must leverage traditional data by improving its resilience, availability and validity as well as by introducing metadata-like aspects that are not usually featured. Technology leaders in the public sector should concentrate on achieving data outputs including organisational, transferrable and procedural data. 

Agencies can better utilise their current IT assets by adopting new technologies, freeing up manpower to concentrate on modernisation initiatives like cloud-native development and hybrid cloud. The enablers include tools like data modelling, analytics, artificial intelligence (AI) and machine learning (ML) software. 

Public Sector must utilise technology to modernise services for the future by: 

  • Preparing a strategy for handling data-sharing situations 
  • Creating data-sharing guidelines and contracts 
  • Incorporating privacy, data security and data minimisation 
  • Establishing access-controlled, secure systems

 

Gaining expertise in cloud computing on any platform 

The rising need for cloud computing has made it possible for any platform to be usable and accessible. However, the level of security, automation, synchronisation, scalability and simplicity required will affect which platform to integrate.  

Moreover, the public sector has to take into account designs that can promote innovation through quick modifications and the capacity for quick testing and failure.  

Utilising the cost-saving and potential of open-source 

Open source has innovative technology that enables public sector digital transformation initiatives and is demonstrably more robust and secure. With the increasing usage of container- and microservices-based methodologies, it will be crucial to pick a platform that is economical and has optimised hardware needs. 

Maximising the potential of automation in the public sector 

Automation can hasten the process of digital transformation by increasing productivity and guaranteeing the effectiveness of services like licence applications, tax filing and procurement procedures. The developer experience must now be made simpler so that developers can concentrate on writing code, creating products and solving operation problems without having to worry about underlying infrastructure and platforms. 

OpenGov Asia is pleased to invite you to an exclusive OpenGov Breakfast Insight aimed at imparting knowledge of the current implementations and measurements in the public sector digital transformation advancement journey towards Shared Prosperity Vision 2030. 

OpenGov Breakfast Insights are concise, to-the-point, strategic-level discussions designed to bring learning to the highest level! The unique proposition of an OpenGov Breakfast Insight is the integration of cutting-edge insights from our expert speakers and interactive discussion among the participants. 

This special session will cover the insights and provide useful strategies for implementing cutting-edge technology on

  • KEY pillars need to implement efficient data-sharing policies and agreements for Malaysian government agencies  
  • STRATEGIES to handle data-sharing settings to meet the needs of citizens 
  • EFFECTIVENESS of using multi-cloud managed by common platforms and protecting privacy 
  • CUTTING-EDGE technology that improves data minimisation, data security and privacy 
  • TECHNIQUES for dynamically and economically optimising IT operations and infrastructure 
  • INNOVATIVE digital methods for future planning and real-time information for decision-making 
  • EFFICIENT ways to use data analytics, machine learning, artificial intelligence (AI), and modelling (ML) 
  • RISK mitigation and required technological developments for secure systems with restricted access 

Who Should Attend

Meet Our Distinguished Speakers

David Graham
Chief Innovation Officer
City of Carlsbad

Cheow Siew May
Country Sales Manager, Malaysia
Intel Corporation

Kelvin Loh
Senior Manager, Solution Architecture, ASEAN
Red Hat

Tammy Tan
Country Manager, Malaysia
Red Hat

Mohit Sagar
CEO & Editor-in-Chief
OpenGov Asia

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IN COLLABORATION WITH

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Networking

Make valuable connections and meet peers and mentors in your industry. Share ideas with others in your field, meet your future business partner, or seek advice from people who’ve done it all before.

Learning

We live in uncertain times for tech and business. We’re welcoming the people who are tackling the big challenges facing industry today. In our current climate, upskilling has never been more important.

Exposure

Get exposed to first-hand knowledge and intelligence from subject matter experts across Asia Pacific to accelerate growth and progress.

This event was very informative and relevant as to what the agency I’m working with planning to do with Cloud computing since we haven’t own one. Therefore, this simple yet fun session is very helpful in showing us the flow as to what the next step to be taken and what to be taken into consideration to migrate to Cloud computing

Southeast Asia Regional Centre for Counter Terrorism (SEARCCT)

A good approach of program. From the question asked by the speaker, it opened up my mind to start to plan for a Cloud computing and how we want to go forward

Ministry of Housing and Local Government (Malaysia)

Great discussion forum. Giving chance for everyone to speak their mind seamlessly

Clinical Research Centre (CRC)

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PARTNER

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winningsupport, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.