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Revolutionising Singapore: How Can Gen AI Accelerate Singapore’s Agility and Innovation?

A Platform For Collaboration

This is a closed-door, invitation-only, interactive session with public sector leaders in Singapore. 

OpenGov Breakfast Insights are concise, to-the-point, strategic-level discussions designed to bring learning to the highest level! The unique proposition of an OpenGov Asia Breakfast Insight is the integration of cutting-edge inputs from expert speakers and interactive discussion among participants. 

Meet Our Distinguished Speaker

Kelly Chong
Head of Enterprise Sales
Adobe

Albert Goh
Senior Solutions Consultant
Adobe

Mohit Sagar
CEO & Editor-in-Chief
OpenGov Asia

The Role of Gen AI and Automation in Boosting Productivity and Creativity in Singapore's Public Sector

Generative AI has the power to drive efficiency, innovation, and resilience across numerous fields. With the immense capabilities it holds, Gen AI is set to revolutionise how global industries transform in the ever-evolving digital terrain. 

In Singapore, the pervasiveness of Generative AI will continue to expand. In fact, the Singapore Gen AI market is expected to exhibit an annual growth rate (CAGR 2024-2030) of 46.26%, reaching a market volume of US$5.09 billion by 2030. This underscores the importance for Singaporean organisations to adopt Gen AI, bolstering their competitive advantage in the coming years. 

The technological advancements of Gen AI support Singapore’s ongoing efforts to evolve into a more agile, responsive, and citizen-centric government, in alignment with the country’s broader digital transformation goals. In this context, the adoption and effective utilisation of Gen AI offer the Singaporean public sector substantial potential to attain its objectives in the present and future landscape of the digital era. 

In the dynamic landscape of Singapore’s public sector, the integration of Gen AI technologies promises a paradigm shift in enhancing employee productivity and creativity. By leveraging the capabilities of Gen AI, public sector employees can streamline operations, optimise decision-making processes, and develop innovative solutions to complex challenges. 

Through the integration of AI assistants, public sector employees can enhance their document management efficiency, facilitating tasks like summarising documents, composing emails, and extracting crucial information from PDFs. This not only saves time but also ensures a more streamlined workflow, allowing employees to focus on higher-value tasks. 

Furthermore, in the Singapore public sector, employees are actively exploring the potential of Gen AI technologies to elevate their capacities for ideation, innovation, and communication, heralding a transformation in traditional bureaucratic practices. The integration of Gen AI tools within Singapore’s public sector workforce is anticipated to streamline administrative workflows and foster a culture of perpetual innovation, thereby enhancing the nation’s competitive edge on the global platform. 

Despite their potential, the implementation of Gen AI in Singapore’s public sector faces challenges such as data privacy and security concerns. To that end, it becomes imperative for the Singapore public sector to navigate the delicate balance between harnessing Gen AI capabilities and bolstering defences. 

With the launch of CATOS (Centre of ADVANCED TECHNOLOGIES IN ONLINE SAFETY) in May 2024, Singapore has taken a significant step towards enhancing its online safety infrastructure, aiming to combat cyber threats, enhance digital resilience, and safeguard the online landscape. In addition to the widespread adoption of Gen AI, this initiative reflects Singapore’s proactive approach to staying ahead in the digital age and underscores its commitment to fostering a secure and thriving digital ecosystem. 

Gen AI Solutions for Smart and Safe Documentation 

Gen AI solutions offer innovative ways for the Singaporean public sector to ensure smart and secure documentation practices. By leveraging advanced technologies, these solutions enable automated intelligent data extraction and summarised documents with robust security, safeguarding sensitive information and enhancing overall document management efficiency. 

Gen AI for Excellent Content Quality 

Gen AI plays a pivotal role in empowering Singapore’s public sector to create excellent content by enabling efficient content ideation and ensuring relevance and clarity in communication. Ultimately, leveraging Gen AI capabilities equips the Singaporean public sector with the tools needed to uphold standards of excellence in content creation, driving forward their mission and objectives with impact and effectiveness. 

OpenGov Asia is delighted to extend a special invitation to you for an exclusive OpenGov Breakfast Insight focusing on the adoption of Gen AI in the Singapore public sector, with a specific emphasis on driving employee productivity and innovation. These concise, to-the-point, and strategic-level discussions uniquely integrate cutting-edge insights from expert speakers and encourage interactive participant discussions. 

This is a closed-door, invitation-only, interactive session with public sector leaders in Singapore. 

OpenGov Breakfast Insights are concise, to-the-point, strategic-level discussions designed to bring learning to the highest level! The unique proposition of an OpenGov Asia Breakfast Insight is the integration of cutting-edge inputs from expert speakers and interactive discussion among participants. 

This session will allow delegates to:   

  • PROMOTE productivity and innovation through the implementation of Gen AI 
  • HARNESS Gen AI with responsibility, legitimacy, and security 
  • MANAGE documents intelligently and securely with Gen AI 
  • LEVERAGE Gen AI to ensure content excellence 
  • ENSURE the security of data in the implementation of Gen AI in the public sector 
  • ENHANCE productivity and efficiency through streamlined workflows 

Who Should Attend

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“Excellent event. I really enjoyed the sharing session. The speakers and/or panelists are very interactive”

Top Glove

“It was one of the best run online sessions I have attended, right from the preparation, content, and presentations as well as discussions”

Pharmaniaga Berhad

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PARTNER

Adobe Digital Government solutions enable agencies to make, manage, mobilize and measure the information, experiences and knowledge needed to achieve their missions. Government agencies use Adobe technology to power digital content creation and management that most effectively engages citizens; deliver rapid forms creation, secure document workflows and unbreakable digital signatures needed to increase business process efficiency;  create, manage and share knowledge that agency teams need to accomplish their mission; and to do it all with the most advanced content-centric security and analytics available. With 25 years of proven innovation, Adobe is transforming the way agencies interact —real-time, on any device. For more information, please visit Adobe.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com