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Shape and Drive The Future of Banking through Data

A Platform For Collaboration

OpenGov Asia is pleased to bring an exclusive Breakfast Insight that aims to provide the latest information on delivering an effective and efficient customer experience. This is a closed-door, invitation-only, interactive session with Malaysia’s top financial institutions.

Leveraging data to drive innovation in customer experience and business operations

Data plays an increasingly important role in economies and societies, not least of which is the financial services sector. As data becomes one of the critical assets for digital banking, it is paramount that important banking technology architectures include a frictionless process layer in order for the banks of tomorrow to deliver on the foundational pillars of digital customer experience.

Technological innovations have greatly improved the capacity of financial services providers to capture, store, combine and analyse a much greater variety of customer data, ranging from their current or previous location to customer behaviours and preferences. This in turn enables organisations to build, optimize and secure digital interactions from frontend to backend, across the full technology stack in the future state this is multi cloud. Data is simply the latest way for banks to deliver on their core promise: to listen to customers, create a service that benefits them and offer that service in a personalised way.

 

Data is the new oil & Why a ‘Data-to-Everything’ Approach is needed

The COVID-19 crisis has turned into an unlikely catalyst to spur the acceleration of digital transformation across banks in Malaysia. This digital transformation is increasingly becoming intrinsic to the business model of banks in the nation. Indeed, for the smaller or foreign banks operating in Malaysia, embracing digital transformation as a strategic intent has become a necessity to counter larger incumbents. In a ‘Data-to-Everything’ approach, we look at data to help businesses make sense of their business health. This is done by synergizing many data silos that exist on-premise, hybrid, or in multi-clouds, and simplifying these data into meaningful insights to guide executive decisions.

 

Delivering Agility with Cloud-based Data-Driven Analytics

Cloud has enabled scalability in the financial industry over the last few years. The increased flexibility and scalability of cloud over on-premise solutions allow financial institutions to gather and interpret diverse sets of data at amazing speed, eliminate content silos, secure data across the bank and build lasting relationships with customers. It is the ultimate advantage for banks and other financial services firms to store data and applications and access advanced software applications via the internet.

 

Leveraging Data to Drive Innovation in Customer Experience

Financial institutions must combine data, analytics, technology and automation to deliver a personalised, customer-centric experience. Managing these technology and organisational complexities requires the new ‘Data-to-Everything’ approach. Financial institutions should embrace this as it helps business, IT and security teams through the collection of real-time data from any source, the application of analytics and intelligence and the ability to trigger automated actions that reduce business risks, improve security, and deliver a collaboration that accelerates decision making and enhances the customer experience.

 

What should the Future of Banking look for?

The focus of future banks should be to let Digital-first, Cloud-First and Customer-first take prominence over everything else. Any digital banking strategy must be backed up with a robust data strategy. Financial institutions need to leverage insights to inform an institution’s decision-making, operations and customer experience components to drive a high-level digital transformation strategy.

OpenGov Asia Breakfast Insights are concise, to-the-point, strategic-level discussions designed to bring learning to the highest level! The unique proposition of an OpenGovAsia Breakfast Insight is the integration of cutting-edge insights from our expert speakers and interactive discussion among the participants. 

 

This unique session will present the latest research and real-time case studies of  how data will shape and drive the future of banking and will explore:

  • Understand the needs of digital customer and how data can enable the digital banking experience to meet them,

  •  Assess business health through insights drawn from across all of your data points,

  •  Improve business performance and process monitoring,

  •   Transform your business with real-time data and advanced analytics, to guide decisions and drive new revenue streams.

Who Should Attend

Meet Our Distinguished Speakers

Ashwin Sinha, Chief Data Officer, Macquarie Bank: If you are a leader in this space, you must put on a commercial hat first before a technical hat

Ashwin Sinha
Chief Data Officer
Macquarie Bank

Dan Brassington
Chief Technical Advisor, APAC
Splunk

Mohit Sagar
Group Managing Director and Editor-in-Chief
OpenGov Asia

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IN COLLABORATION WITH

brought to you by

Networking

Make valuable connections and meet peers and mentors in your industry. Share ideas with others in your field, meet your future business partner, or seek advice from people who’ve done it all before.

Learning

We live in uncertain times for tech and business. We’re welcoming the people who are tackling the big challenges facing industry today. In our current climate, upskilling has never been more important.

Exposure

Get exposed to first-hand knowledge and intelligence from subject matter experts across Asia Pacific to accelerate growth and progress.

“Thank you for the opportunity to share industry knowledge and challenges with professionals across Asia. The whole event was very professionally run and hugely enjoyable!”

HSBC

“It was engaging and Mohit (as usual) is able to maintain our attention. Event is much better than compared to the usual hotel ballroom environment where the distance between the speaker and delegates is just too far to engage”

MIMOS Berhad

“It was a good session to attend for government officers to be exposed to the importance of data for the government”

Ministry of Works Malaysia

Get involved

For sponsorship opportunities

For speaking opportunities

engage@opengovasia.com

PARTNER

Splunk Inc. (NASDAQ: SPLK) turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to monitor, investigate and act on all forms of business, IT, security, and Internet of Things (IoT) data, including monitoring and diagnostics, predictive maintenance and asset performance management. Use Splunk software in the cloud and on-premises to improve service levels, reduce operations costs, mitigate security risks, enable compliance and create new product and service offerings. Join millions of passionate users by trying Splunk software for free: www.splunk.com/free-trials.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com