EXCLUSIVE – Digital Transformation discussed at Singapore OpenGov Leadership Forum

OpenGov’s Singapore Leadership Forum was held on 12 May 2016 at the Grand Hyatt Singapore. With over 200 local delegates and speakers from the United States, Europe, Australia and Singapore, the Leadership Forum is certainly a platform to talk, share and learn.

Mr. Mohit Sagar, Group Managing Director & Editor in Chief of OpenGov Asia opened the forum by discussing Digital Transformation. He surmises that Digital Transformation is not actually about the technology – it is about the people and the outcomes.

‘As leaders of government, we need to understand how our people use technology but, more importantly, we need to understand what our agencies are trying to achieve. We now live in an era of digital Darwinism, where technology changes constantly. Our people – all use new technology in their private lives – understand and embraces new technology very quickly and as soon as it comes on the market. However, our agencies are lagging behind – in some cases, years behind.

And while we need to transform digitally within our agencies, we need to choose our technology carefully, as our people are increasingly changed fatigued. As government agencies, we make changes to our technology regularly – and we absolutely need to do this. The problem is that while we change the technology, we do not place enough emphasis on the people or on the outcome and this results in not enough adoption. Therefore, when the next trance of technology comes along, people are tired of the constant ‘change’ and refuses to embrace these improvements even further. This affects the value proposition and the return on our investment.

What we need to strive for, is an evergreen state – where technology changes are seamless. This means that rather than doing the annual ‘update’ or ‘upgrade’ to our systems (and therefore risk downtime), our technology changes seamlessly, moves with the times and the latest available.

As government agencies we need to make decisions about what we are investing in and what are we using the technology for. We need to understand what do we have today and what do we need for the future. Rather than accepting the status quo, we need to question what has changed in our agencies; our policies; our practices – and make decisions regarding new technology based on these needs. We can either be observers or changers.

Investment dollars in government budgets are finite. Therefore, we need to value every step of our technology journey and ensure that our investments are justifiable. As government officials, are you asking these questions?

So, as we move our agencies through this digital transformation journey, let’s focus on outcomes. Before making investment decisions, we should observe what our agency’s need; we should spend time on ideation or brainstorming the future; we should build prototypes and test and gain feedback for our new ways of working. This is design thinking, and this is what leading transformations, whether digital or otherwise, is all about.’

Keynote presentation by none other than the Mr. Chan Cheow Hoe, Government Chief Information Officer (CIO), Assistant Chief Executive, Government Chief Information Office, Infocomm Development Authority who continued the talk about the unfolding journey on Digital Transformation in Singapore.

He talked with passion about ‘A vision to create a better living, more opportunities and stronger communities by harnessing technology.

He focused on how Singapore is thinking ahead at all stages and is not reacting to the circumstance. By using every tool in its armoury – Singapore is staying ahead of the changes in demand. Examples such as, NEA on mosquito population growth due to damaged drains, and the Beeline Mobile App from crowd sourcing to name a few. He out lined in detail on what is all about on –

“Delivering smart nation with innovation solutions.” He outlined the key challenges –

· Changing paradigm in citizen demands

· Innovative, disruptive and practical

· The data conundrum

· The pursuit of talent

· Changing mindset

· Staying relevant, staying agile

More to come on this…

So what else –

In our current digital world, users want information now. The advert of smart-phones has delivered a culture where we demand information or services wherever we are and whenever we want. Have 15 minutes spare? – we are likely to be on social media connecting with friends and family. Planning to travel? – we use travel apps to plan and book. Sitting chatting with friends listening to music? – someone may want to know more about the song or the artist and we search. This digital age has made the here and now all about the individual – and just as individuals demand information and services from the private sector, so too they demand it from government. Government is now obliged to provide services in the way our citizens want to receive them. Long gone are the days of waiting until 9:00 am Monday morning, travelling to a government office, getting in a queue and waiting to be served.

Delegates attending the Leadership Forum overwhelming agreed that digital transformation and the need for government to connect better was very important. And while citizens are demanding this from us, government can use this digital age to gather information and get insights from its citizens. Not only can government meet the demands of citizens, we can ‘push’ services that we know our citizen’s needs. Just had a baby? – government could ‘push’ to the parents the ability to register the baby’s birth and receive a birth certificate. Passport expiring? – government could remind the citizen of the expiring passport and enable an online renewal process. As government officials and citizens, we can identify moments of time when citizens need government services and build services around these.

So, while delegates agreed that digitally transforming our service delivery mechanisms, they discussed a number of challenges faced by government. Two significant challenges discussed where that change takes too long in government, and we lack skilled resources to deliver this change. These are not new challenges unfortunately. Other challenges discussed were that our legislative base need amending before we can introduce new ways; and, as government agencies, we need to ensure that the confidentiality of citizen’s information is protected at all times.

We cannot sit back and do nothing because we are faced by challenges. As leaders of government, we need to work within the constraints placed on us and determine a path forward. As I mentioned above, this is not an option – we are obliged to serve our citizens.

Technology progression – not just about technology

The 2016 OpenGov Leadership forum in Singapore was an opportunity for Singaporean government officials, ICT vendors and invited overseas guest to discuss the latest progression in technology.

Surprisingly, the overwhelmingly consistent message is that technology solutions are not just about the technology itself – it’s actually about people.

Delegates attending the forum heard from a number of local and international speakers and spent time in discussion tables conversing about different technology subjects. Listening to the conversations and the presentations I was surprised at how often the ‘people’ aspect was mentioned.

In years gone by, technology ‘events’ such as these would focus on the latest solutions – from full Enterprise Resource Management solutions, to cloud-based solutions, to software as a service. It seemed, back then, that technology could help us change everything.

This year, the discussion focused on technology as an enabler and that the priority was people – how people use technology, what they need to use it for, how can it benefit their quality of life.

Cat Matson, the Chief Digital Officer for the City of Brisbane discussed enabling technology to enhance the existing liveability of Brisbane. She has a number of foundational building blocks to her program and none of them are a technology platform. Instead, she is focussed on capability; innovation; engagement and collaboration. She wants to know ‘what’s the best way to solve this problem’.

Paul Bartley from the Program Support Centre in the US, discussed his priority of understanding his customer’s needs and the drive behind the need, before designing a solution.

Brian Heatherich from Lockheed Martin, discussed workplaces as a service – understanding how employees need and want to work and using technology to enable this.

And rather than government agencies just adopting big data because the private sector are, agencies are now asking what questions do they really need answered?

These discussions are really positive. It is great to hear conversations about people – what people want from government and how do we deliver this through a technology-enabled solution. By asking these questions, we can deliver good solutions and invest government funding in a more directly beneficial and relevant way.

I would encourage these discussions to continue – by putting our citizens first we can only be ‘better’ governments.

In an era of rapid digital transformation, Malaysia recognises the importance of equipping its youth with the necessary skills to thrive in the digital economy. To address this crucial need, a strategic partnership has been formed to empower the next generation through youth skills development.

This alliance brings together key stakeholders from the government, the private sector, educational institutions and industry experts to collaborate on initiatives that enhance digital competencies among Malaysian youth.

The initiative aims to bridge the digital skills gap by offering comprehensive programmes that cater to the specific needs of Malaysian youth. It focuses on equipping them with the essential digital skills required for success in the modern workforce.

By developing a strong foundation in areas such as coding, data analytics, digital marketing and emerging technologies, youth will be ready to take on the challenges and opportunities in Malaysia’s digital economy.

The plans encompass a range of strategies, such as training programmes, mentorship opportunities, industry collaborations and granting access to digital resources. They not only foster technical skills but also emphasise critical thinking, problem-solving, creativity and entrepreneurship.

Envisioning a future where Malaysian youth lead the way in innovation and contribute to the growth and competitiveness of the digital economy, the partnership strives to empower the next generation with these essential skills. By doing so, they not only aim to fulfil the career aspirations of the youth but also ensure their active participation in driving the nation’s progress.

Fostering Youth Skills in Malaysia’s Digital Economy

Ir Ts Dr Aziyati Yusoff, Head of Strategic Partnership for Youth Skills Development, Ministry of Youth and Sports, emphasises Malaysia’s commitment to bridging the digital skills gap among its youth and aligning them with the demands of the digital economy.

With a forward-thinking approach, she acknowledges the significance of embracing new paradigms and perspectives to stay relevant in an ever-evolving digital landscape. By recognising the need to adapt and equip the younger generation with the necessary skills, Malaysia is poised to nurture a workforce that can effectively contribute to the country’s digital transformation and global competitiveness.

“Currently ranked 33rd in technological advancement, Malaysia aspires to become a regional leader,” Dr Aziyati reveals. “While physical platforms have been emphasised, other factors like education integration, cultural wellness, societal maturity, and economic stability are also important.”

Malaysia acknowledges the significance of coding and technical skills but also places value on soft skills and adaptability. School programmes in the country emphasise a well-rounded approach by incorporating STEM activities, innovation competitions, and even sports to enhance social interaction and problem-solving abilities.

This holistic approach ensures that Malaysian youth not only develop technical proficiency but also cultivate essential interpersonal skills, creativity, and the ability to adapt to various challenges. By nurturing a balanced skill set, Malaysia aims to prepare its youth for the multifaceted demands of the digital era, where both technical expertise and soft skills play integral roles in success.

Dr Aziyati acknowledges the importance of coding classes in Malaysia, recognising their role in fostering skills such as planning, problem-solving, and performance evaluation. The country’s education blueprint focuses on utilising information and communication technology (ICT) to enhance the quality of learning.

This is achieved through the implementation of online classrooms, robotics competitions, and government initiatives like the Digital MakerSpace and Multimedia Super Corridor (MSC). By leveraging these platforms and programmes, Malaysia is actively promoting the integration of technology into education and empowering its youth to thrive in the digital age.

The government promotes inclusivity and equal opportunities through various initiatives that aim to provide practical platforms for knowledge and anticipate the challenges and opportunities brought by technology.

These initiatives aim for wider engagement and to create an environment where students have access to digital resources, hands-on learning experiences and opportunities to showcase their skills.

Advancements in digital technology benefit the economy by creating jobs, improving employability rates, fostering digital content creators, supporting governmental agendas and providing a return on investment.

Smart partnerships with various ministries, including the Ministry of Economy, Ministry of Communications and Digital, Ministry of Science, Technology and Innovation, and Ministry of International Trade and Industry, contribute to these benefits.

“Smart partnerships ensure the relevance of training and knowledge content, while industries are open to hiring special needs graduates, offering training tailored to their abilities,” Dr Aziyati reiterates.

In the modern world, diverse cultural values and socioeconomic achievements define our lifestyles, Dr Aziyati observes. The Malaysia Digital Economy Blueprint embraces the globalised nature of information systems, which facilitates cultural exchange and emphasises the impact of digital technology on societal resilience and the future-proofing of the economy.

Despite economic challenges, Malaysia’s resources and diversity have facilitated national transformations. The government understands that consistent and continuous investment in youth development through training and education is crucial for ensuring sustainable progress and national sustainability.

The education system and institutions play a crucial role in facilitating successful partnerships and collaborations. Both national and institutional levels are open to innovative ideas and opportunities for partnerships.

The Ministry of International Trade and Industry supports initiatives by the Ministry of Education and the Ministry of Higher Education to establish partnerships with other countries. Collaboration with education institutions from countries like the UK, USA, Australia, Germany, European nations, Asian countries and APEC nations is pursued through international knowledge exchange.

Through such partnerships, a wide array of opportunities, initiatives, incentives, and projects are being implemented to benefit the citizens. These activities span various domains, including student and cultural exchange, expert sharing, technology transfer, intellectual discourse and skill mobility.

The aim is to foster mutual growth, facilitate the transfer of knowledge and expertise and create a dynamic environment that promotes innovation and skill development among individuals. As Malaysia promotes the Fourth Industrial Revolution, it requires a highly skilled workforce and smart citizens to attract investment for a better economy.

“To facilitate execution and foster innovation in the digital economy, proper planning and provision in the areas of manpower, machinery, and methods are crucial. Some also emphasise materials and mediums,” Dr Aziyati explains. “Youth entrepreneurs can adopt these approaches to boost productivity.”

Since 2013, the Federal Government has launched various initiatives and projects, including policies on science, technology, and innovation, IoT strategy, Smart City framework, cybersecurity, and the digital economy blueprint, with implementation planned until 2025.

Dr Aziyati agrees that expanding strategic relationships with other countries becomes easier with transparency as governance is visualised through paperless documents, faster approvals, efficient repayment methods and increased output capacity.

While online application processes are already in place, information security, cybercrime, cryptography and privacy concerns must be addressed, she reveals.

Over the past five years, Malaysia has experienced political changes and evolving government institutions. Despite these fluctuations, the youth and future generations remain focused on the impact and development of the digital economy.

“To achieve successful implementation of integrated e-governance, a nation must attain key elements such as political stability, economic prosperity, social harmony, technological modernisation, environmental sustainability, and legal strength,” Dr Aziyati opines. “These factors collectively contribute to effective governance and ensure a holistic approach towards leveraging digital technology for the betterment of society.”

Sustaining the momentum of digital economy efforts and utilising strengths and opportunities can lead to enhanced business, partnerships and economic growth. Transformation and readiness for change are key factors for success, along with incorporating fresh ideas from young minds and a skilled workforce.

Dr Aziyati is convinced that aside from financial assistance, Malaysia can secure long-term stability and progress by implementing a thorough and consistent transformation programme.

The Ministry of Youth and Sports in Malaysia is responsible for the supervision and advancement of eSports players. However, there are existing challenges concerning the welfare of developers within this domain. As a result, the ministry is actively seeking new policies and measures to address and strengthen this aspect, ensuring the well-being and support of young developers in the future.

In her new role overseeing Training Management for skills institutions, Dr Aziyati continues to prioritise partnerships with industry to promote digital technology advancement. To improve governmental institutions, she proposed the following:

Increase budget allocations for youth in the digital economy
Expand youth development programmes for mastering digital skills
Provide more incentives to support youth in adapting to the fast-paced digital world
Implement transformative programs in STEM, digital education, and school projects
Foster flexible ideas for national digital improvements
Reduce bureaucracy in project decision-making processes
Encourage creativity by minimising organisational hierarchy limitations
Minimise the use of paper forms
The transition from old-school work delegations to foster flexibility through collaborative discussions and cooperative deliveries

To realise these improvements, both financial support and organisational adjustments are necessary.

The Ministry of Education has identified a concerning trend where nearly 50% of school leavers are choosing not to pursue higher education. This issue is influenced by several factors, including the high cost of education, a perceived lack of job guarantees, and the belief that courses offered may not provide sufficient marketability compared to the appeal of social media businesses and gig economy jobs.

Dr Aziyati feels it is crucial to conduct a study that examines the relevance of current school curricula, the courses offered by higher education institutions and the demands of industries. Recognising the interdependence among these entities is vital, as failure to address outdated education content and maintain the status quo could result in a substantial gap in producing high-quality graduates.

By understanding the evolving needs of industries and aligning educational programmes accordingly, Malaysia can ensure that its education system remains responsive, equipping students with the necessary skills and knowledge to meet the demands of the job market effectively.

“To inspire young people, it is important to emphasise the importance of passion and willingness to continuously learn, improve and contribute to society,” Dr Aziyati says. “Success requires effort and perseverance, as reflected in the quote: genius is 1% inspiration and 99% perspiration.”

While young people may encounter misleading information and failure, it is part of the learning process. She believes that patience, persistence, and perseverance are key in this journey if one’s pursuits are beneficial to society.

Dr Aziyati strongly believes that by consistently pursuing personal growth and making significant contributions, success and recognition will naturally follow. She feels that this journey should not solely revolve around personal improvement, but also include a commitment to leaving a positive legacy for future generations.

Additionally, it is crucial to acknowledge the inherent value of the learning process itself, which cannot be easily replaced. However, Dr Aziyati acknowledges that individuals may sometimes be influenced by the opinions of others and consequently choose paths that they are not genuinely passionate about.

While quick money-making opportunities may come and go, Dr Aziyati underscores the enduring value of education and the credentials earned through hard work. She encourages individuals to prioritise long-term gains, as the knowledge and skills acquired through education will have a lasting impact throughout their lives.

“By channelling the passion of young people towards constructive and educational endeavours that bring benefits to the nation, we can unleash their potential and make meaningful contributions to their personal and societal growth,” Dr Aziyati concludes.

Kementerian Sains, Teknologi, dan Inovasi (KSTI) di Malaysia merancang tujuan untuk menjadi negara berbasis teknologi tinggi pada tahun 2030. Sebagai negara dengan peringkat 33 sebagai “the most technologically advanced countries”, Malaysia optimis tujuan tersebut akan tercapai.

Upaya-upaya yang dilakukan, terutama oleh pemerintah Malaysia sendiri, menunjukkan adanya perhatian serius terhadap pengembangan ekonomi digital di negara ini. Pemerintah menyadari bahwa memiliki keahlian digital dalam era kemajuan teknologi saat ini merupakan aset yang sangat berharga dan penting bagi setiap individu, terutama generasi muda.

Dalam upaya mencapai tujuan menjadi negara berbasis teknologi tinggi, pemerintah telah meluncurkan berbagai program dan inisiatif yang bertujuan untuk meningkatkan keahlian digital masyarakat, terutama bagi anak muda. Pendidikan dan pelatihan dalam bidang teknologi dan inovasi telah menjadi fokus utama pemerintah dengan menyediakan akses yang lebih luas dan menyeluruh kepada masyarakat untuk memperoleh pengetahuan dan keterampilan yang diperlukan.

Peningkatan keahlian digital anak muda tidak hanya akan meningkatkan nilai individu, tetapi juga berkontribusi pada integrasi dan adaptasi negara terhadap kemajuan teknologi yang terjadi dengan cepat. Dengan besarnya jumlah individu yang memiliki keahlian digital, Malaysia dapat lebih siap menghadapi tantangan dan peluang yang ditawarkan oleh ekonomi digital.

Selain itu, kehadiran generasi muda yang terampil dalam bidang teknologi juga akan memberikan dampak positif dalam mendorong inovasi dan perkembangan industri teknologi di negara ini. Mereka memiliki potensi untuk menciptakan solusi baru, mendorong pertumbuhan ekonomi, dan meningkatkan daya saing internasional.

Transformasi Keahlian Digital Berperan dalam Pertumbuhan Ekonomi Malaysia

Ir Ts Dr Aziyati Yusoff, Kepala Kerjasama Strategis untuk Pengembangan Keahlian Anak Muda, Kementerian Pemuda dan Olahraga, Malaysia, melalui wawancaranya menyatakan bahwa kehadiran generasi muda yang memiliki keahlian digital di Malaysia dapat menjadi pendorong utama dalam transformasi inovasi dan pertumbuhan ekonomi negara ini. Mereka tidak hanya memiliki kemampuan teknologi yang canggih, tetapi juga potensi untuk menciptakan solusi baru yang mengarah pada perkembangan industri teknologi yang pesat.

Dalam upaya untuk menjembatani kekosongan yang terjadi antara berbagai entitas di Malaysia, sebuah inovasi baru telah diperkenalkan yang bertujuan untuk menawarkan sebuah program yang inklusif. Inovasi ini secara khusus ditujukan untuk mendukung dan meningkatkan ekonomi digital di negara tersebut.

Program pembelajaran yang ditawarkan harus didesain dengan tujuan untuk memastikan bahwa generasi muda memiliki kemampuan yang diperlukan untuk sukses dalam ekonomi digital. Dalam program ini, anak-anak muda akan diberikan kesempatan untuk mempelajari keterampilan seperti pemrograman komputer, desain grafis, analisis data, dan teknologi terkait lainnya.

Melalui Kementerian Ekonomi dan Investasi, Kementerian Sains dan Teknologi, Kementerian Informasi dan Komunikasi, dan Kementerian Perdagangan Antarabangsa dan Industri Malaysia, dapat berkolaborasi untuk memprioritaskan anggaran dalam mendukung program-program yang berkaitan dengan keahlian transformasi digital pada anak muda Pemerintah Malaysia telah mengambil langkah-langkah penting dalam implementasi program-program digital yang bertujuan untuk memberikan pembelajaran digital kepada generasi muda.

Salah satu inisiatif strategis yang diluncurkan adalah MyDIGITAL (Malaysia Digital Economy Blueprint), yang bertujuan untuk mempercepat transformasi digital negara dan mendorong pertumbuhan ekonomi digital. Selain itu, terdapat juga MaGIC (Malaysian Global Innovation & Creativity Centre), sebuah pusat inovasi dan kreativitas yang bertujuan untuk mempercepat perkembangan ekosistem startup di Malaysia.

MyDIGITAL dan MaGIC adalah dua program yang menjadi fokus pemerintah dalam mengembangkan potensi digital di negara ini. MyDIGITAL bertujuan untuk merumuskan kebijakan, strategi, dan inisiatif yang mempercepat pengadopsian teknologi digital di berbagai sektor, termasuk pendidikan. Sementara itu, MaGIC berperan sebagai pusat inovasi dan kreativitas yang memberikan pelatihan, mentoring, dan dukungan bagi para startup untuk mengembangkan produk dan layanan mereka.

Dengan adanya program-program ini, pemerintah Malaysia berharap dapat menciptakan generasi muda yang terampil dalam pemanfaatan teknologi digital, meningkatkan daya saing negara dalam ekonomi digital, dan mendorong pertumbuhan ekosistem startup yang inovatif. Melalui upaya ini, Malaysia berkomitmen untuk menjadi pemimpin regional dalam transformasi digital dan ekonomi berbasis pengetahuan.

Program-program digital ini merupakan langkah positif yang diambil oleh pemerintah Malaysia untuk mempersiapkan generasi muda menghadapi tantangan dan peluang dalam era digital. Dengan membangun fondasi pendidikan digital yang kuat dan memberikan dukungan bagi inovasi dan kreativitas, pemerintah berharap dapat menciptakan lingkungan yang kondusif bagi pertumbuhan ekonomi digital dan perkembangan teknologi di Malaysia.

Aziyati Yusoff menghimbau agar pemerintah pusat dapat lebih memprioritaskan anggaran kepada program-program yang meningkatkan keahlian digital kepada anak muda. “Melalui Kementerian Ekonomi dan Investasi, Kementerian Sains dan Teknologi, Kementerian Informasi dan Komunikasi, dan Kementerian Perdagangan Antarabangsa dan Industri Malaysia, dapat berkolaborasi untuk memprioritaskan anggaran dalam mendukung program-program yang berkaitan dengan keahlian transformasi digital pada anak muda” himbaunya.

Selain implementasi program-program digital di luar sekolah, penting juga untuk memperhatikan penyertaan pembelajaran digital dalam kurikulum sekolah. Pembelajaran digital, seperti Teknologi Informasi dan Komunikasi (TIK), harus menjadi bagian integral dari kurikulum agar para murid dapat memahami dan menguasai aspek penting ini dalam kehidupan mereka.

Pengajaran TIK dapat meliputi berbagai keterampilan, seperti penggunaan perangkat keras dan perangkat lunak, penelusuran informasi secara online, literasi digital, dan pemahaman tentang etika dan keamanan dalam penggunaan teknologi. Dengan menyertakan TIK dalam kurikulum, sekolah dapat memberikan landasan yang kuat bagi para murid dalam memanfaatkan teknologi digital dengan bijak dan efektif.

Selain itu, program Science, Technology, Engineering, and Mathematics (STEM) juga dapat diintegrasikan ke dalam kurikulum sekolah. Program ini mendorong pemahaman yang mendalam tentang sains, teknologi, rekayasa, dan matematika, serta menghubungkannya dengan konteks dunia nyata.

Dalam era digital, program STEM dapat diperkaya dengan penggunaan teknologi digital, seperti eksperimen ilmiah menggunakan perangkat lunak simulasi, pemrograman komputer untuk memecahkan masalah matematika, dan pengembangan solusi teknik menggunakan teknologi terkini.

Selain pembelajaran TIK dan program STEM, proyek siswa berbasis digital juga dapat menjadi komponen yang berharga dalam kurikulum sekolah. Proyek-proyek ini memberikan kesempatan kepada para murid untuk menerapkan pengetahuan dan keterampilan digital mereka dalam konteks nyata. Misalnya, mereka dapat bekerja sama dalam tim untuk merancang dan mengembangkan aplikasi, membuat presentasi multimedia, atau melakukan penelitian online.

Melalui proyek-proyek ini, para murid dapat mengembangkan kemampuan kolaborasi, kreativitas, dan pemecahan masalah, sambil memperdalam pemahaman mereka tentang teknologi digital.

Dengan menyertakan pembelajaran TIK, program STEM, dan proyek siswa berbasis digital dalam kurikulum sekolah, para murid akan mendapatkan pendidikan yang holistik dan relevan dengan tuntutan dunia digital saat ini. Mereka akan dilengkapi dengan keterampilan yang diperlukan untuk menghadapi tantangan dan memanfaatkan peluang dalam era digital yang terus berkembang. Selain itu, ini juga akan membantu mereka membangun landasan yang kuat untuk melanjutkan pendidikan dan karir di bidang teknologi, ilmu pengetahuan, dan inovasi.

Lebih jauh, pemerintah menghadirkan kolaborasi dengan lembaga pendidikan di Britania Raya, Amerika Serikat, Australia, Jerman, negara-negara Eropa, negara-negara Asia, dan juga APEC (Kerja Sama Ekonomi Asia-Pasifik) melalui pertukaran pengetahuan internasional. Aktivitas-aktivitas dalam kemitraan semacam ini mencakup pertukaran mahasiswa dan budaya, berbagi pengetahuan antara para ahli, transfer teknologi, diskusi intelektual, serta mobilitas keahlian dan keterampilan.

Dalam mengembangkan inovasi digital, pemerintah harus menjalin kerja sama dengan sektor swasta, lembaga pendidikan, dan berbagai entitas terkait lainnya. Kolaborasi ini diharapkan dapat menciptakan ekosistem pembelajaran yang holistik dan berkelanjutan. Program ini akan dilaksanakan melalui kemitraan strategis antara lembaga pendidikan dan perusahaan teknologi, yang akan memberikan pengetahuan praktis dan pengalaman langsung kepada anak-anak muda. Hal ini bertujuan untuk menciptakan kestabilan negara ke depannya.

Cara terbaik untuk menggambarkan kestabilan dari sebuah negara adalah ketika mereka memiliki hal-hal berikut secara seimbang, yaitu stabilitas politik, kemakmuran ekonomi, harmoni sosial, modernisasi teknologi yang ramah lingkungan, dan hukum yang tegas.

Dengan demikian, inovasi ini tidak hanya bertujuan untuk meningkatkan keahlian anak-anak muda, tetapi juga untuk menciptakan lapangan kerja baru dan mempercepat pertumbuhan ekonomi digital di Malaysia secara keseluruhan. Dengan adanya program pembelajaran yang relevan dengan kebutuhan pasar, diharapkan akan terjadi peningkatan daya saing dan inovasi di sektor ekonomi digital, serta pengurangan kesenjangan keterampilan di antara generasi muda.

Dalam rangka mencapai visi ini, dukungan pemerintah dan partisipasi aktif dari berbagai pihak terlibat sangat penting. Program ini harus didukung dengan kebijakan yang mendukung, investasi yang memadai, serta pengembangan infrastruktur teknologi yang memadai. Dengan adanya kerangka kerja yang kuat dan kolaborasi yang efektif, inovasi ini memiliki potensi besar untuk mengubah lanskap ekonomi digital di Malaysia, menciptakan masa depan yang lebih inklusif, dan memberikan manfaat jangka panjang bagi anak-anak muda serta masyarakat secara keseluruhan.

Dalam mendukung program digital inklusif ini, Aziyati menghimbau agar pemerintah dapat lebih tanggap dengan cara mengurangi berbagai macam birokrasi dalam melakukan pengambilan keputusan.

Birokrasi yang kompleks dan lambat dapat menghambat inovasi dan menghambat perubahan yang cepat yang dibutuhkan dalam era digital. Oleh karena itu, perlu adanya reformasi dan penyederhanaan prosedur administrasi yang terkait dengan pengimplementasian program digital. Langkah-langkah ini meliputi mempercepat proses pengadaan teknologi, mengurangi regulasi yang menghambat perkembangan industri digital, serta memperbaiki koordinasi antarlembaga pemerintah yang terlibat dalam implementasi program digital.

Dengan meningkatkan tingkat tanggap pemerintah terhadap program digital inklusif, diharapkan dapat tercipta lingkungan yang mendukung pertumbuhan ekonomi digital, pemerataan akses teknologi, dan peningkatan kualitas hidup masyarakat secara keseluruhan. Dengan adanya kolaborasi antara pemerintah, pemangku kepentingan, dan masyarakat, serta pengurangan birokrasi yang berlebihan, Malaysia dapat melangkah maju dalam menghadapi era digital dengan lebih siap dan tanggap.

Selain langkah-langkah yang telah disebutkan sebelumnya, pemerintah juga telah meluncurkan beberapa proyek kebijakan nasional yang bertujuan untuk meningkatkan dan mengimplementasikan bidang sains, inovasi, teknologi, dan transformasi digital di Malaysia. Proyek-proyek ini menjadi landasan strategis dalam mendorong pertumbuhan ekonomi digital dan menciptakan lingkungan yang kondusif bagi pengembangan teknologi.

Salah satu proyek tersebut adalah Strategi Nasional Internet of Things (IoT), yang bertujuan untuk mengembangkan ekosistem IoT yang luas di Malaysia. Melalui penggunaan teknologi IoT, diharapkan dapat tercipta konektivitas yang lebih baik antara perangkat dan infrastruktur, yang akan membawa manfaat besar dalam berbagai sektor, seperti industri, pertanian, transportasi, dan layanan publik.

Selain itu, Malaysia juga telah mengadopsi kerangka kerja Malaysia Smart City yang bertujuan untuk menciptakan kota yang cerdas dan berkelanjutan. Melalui integrasi teknologi digital, informasi, dan komunikasi, diharapkan dapat meningkatkan efisiensi dan kualitas hidup di perkotaan, serta memperkuat konektivitas antara pemerintah, masyarakat, dan sektor swasta.

Pemerintah Malaysia juga telah mengambil langkah strategis dalam menghadapi tantangan keamanan siber dengan merumuskan strategi keamanan siber yang komprehensif. Langkah ini bertujuan untuk melindungi infrastruktur digital negara, data sensitif, dan privasi masyarakat dari ancaman siber yang semakin kompleks dan beragam

Dalam upaya mendorong pertumbuhan ekonomi digital, Malaysia telah mengembangkan ekonomi digital yang berfokus pada inovasi, kewirausahaan, dan pengembangan industri teknologi. Melalui berbagai program dan kebijakan, pemerintah berupaya mendorong kreativitas dan inovasi, serta memberikan dukungan kepada pelaku usaha digital, termasuk startup dan UKM, untuk berkembang dan bersaing di pasar global.

Selain itu, Malaysia juga telah merancang blueprint dan kebijakan nasional yang bertujuan untuk memulai program percepatan dalam menghadapi transformasi digital. Blueprint ini menyediakan arah dan langkah-langkah konkret untuk mengintegrasikan teknologi digital dalam berbagai sektor, termasuk pendidikan, kesehatan, transportasi, dan administrasi public.

Harapannya, di 5 tahun ke depan, inklusivitas digital pada anak muda akan menghadirkan berbagai gagasan yang inovatif dan menghasilkan tenaga kerja yang berkualitas. Kalau kita berhasil konsisten untuk melakukan perubahan dan transformasi ini terus menerus, Malaysia akan menjadi negara yang stabil, baik dari tingkat ekonomi maupun sumberdaya manusia.

“Kami yakin dengan rencana ini. Melalui investasi berkelanjutan dalam pelatihan dan pendidikan pemuda, kami bertujuan untuk mempersiapkan generasi yang adaptif dan mampu bersaing secara global di Malaysia. Peningkatan sumber daya manusia dan kualitas pendidikan merupakan kunci untuk mencapai peningkatan nasional yang berkelanjutan,” tutup Aziyati.

Singapore’s Vision to be a Global Hub for Responsible AI Innovation

The prospective economic, social, and technological benefits of transforming Singapore into an open and trustworthy global artificial intelligence (AI) hub are substantial. It can place the nation at the vanguard of AI innovation and enable it to shape the future of this transformative technology.

The Ministry of Communications and Information (MCI) and a major technology firm announced their intention to work together to strengthen Singapore’s AI national vision and strategy. This strategic partnership may support the adoption and development of innovative, responsible, and inclusive AI technologies to maximise opportunities arising in Singapore and the region.

Director of the Digital Economy Office at MCI, Andrea Phua, stated that they welcome the opportunity to collaborate with the tech giant as they develop their plans to support the growth of the digital economy and realise the benefits that AI brings to individuals and businesses in a safe and responsible manner.

Singapore’s technology ecosystem has access to next-generation AI infrastructure, industry-leading GPU hardware, the Vertex AI platform, and AI-managed services and tools to implement AI at scale.

The partnership will seek to::

Accelerate the development of home-grown AI technologies: A marketplace for developers and businesses to access the best of AI solutions and foundation models, allowing them to build conversational AI, enterprise search, and other capabilities;
Build a sustainable pipeline of talent for the future AI economy: Skill-building initiatives to strengthen AI capabilities and competencies, including possible assistance for eligible startups to leverage an open AI ecosystem;
Supercharge the adoption of cloud AI technologies in Singapore: Development of incubators and accelerators that encourage developers, entrepreneurs, and companies to innovate with generative AI (Gen AI) technologies; and
Root Singapore’s AI progress in Responsible AI: Possible collaboration in AI governance and Responsible AI principles implementation.

By becoming a global AI centre, Singapore can attract world-class talent, researchers, and businesses. This promotes collaboration and the exchange of knowledge, resulting in innovation and the creation of cutting-edge AI technologies.

Several industries, including healthcare, finance, transportation, and manufacturing, will be transformed by AI. By positioning itself as a global AI hub, Singapore can attract investments, foster local startups, and generate high-paying employment, thereby fostering economic growth and prosperity.

Singapore has the potential to become a centre for AI education and talent development. By providing high-quality training programmes, seminars, and research opportunities, the nation can produce a workforce with AI expertise. This can satisfy the increasing demand for AI professionals and alleviate the talent shortage in this field.

Singapore, as a global AI centre, can serve as a testing ground for AI-based solutions and applications. The nation’s well-developed infrastructure, supportive regulatory environment, and diverse population make it an ideal location for the deployment and development of AI technologies. This enables businesses to validate their products, gain real-world insights, and iterate their solutions.

Through initiatives such as the Model AI Governance Framework, Singapore has demonstrated a commitment to ethics and trust in AI. Singapore can influence and define international standards for responsible AI development and deployment if it continues to develop as a global AI hub. This contributes to the development of AI technologies that respect privacy, impartiality, and transparency.

Singapore, as an open and trusted global AI centre, has the potential to become a regional leader in AI. This can entice regional enterprises and organisations to cooperate with Singaporean partners, resulting in a thriving Southeast Asian AI ecosystem. Singapore’s AI leadership may also assist drive regional initiatives, boost information sharing, and improve the region’s overall capabilities.

India Approves Production Incentive Scheme for IT Hardware

The Union Cabinet led by Prime Minister Narendra Modi has approved the Production-Linked Incentive (PLI) Scheme 2.0 for IT Hardware for Enhancing India’s Manufacturing Capabilities and Enhancing Exports under the Atmanirbhar Bharat (Self-Reliant India) scheme.

The notification for the scheme was on 29 May and the window for applications under the PLI Scheme 2.0 for IT Hardware opened on 1 June. The scheme will extend an average incentive of around 5% on net incremental sales (over a base year) of goods manufactured in India and covered under the target segment, to eligible companies, for six years. The scheme aims to facilitate large-scale manufacturing in laptops, tablets, all-in-one PCs, servers, and ultra-small form factor (USFF) devices. It is expected to make a substantial contribution towards achieving an electronics manufacturing turnover of approximately US$ 300 billion by 2025-26.

The PLI Scheme 2.0 for IT Hardware is expected to contribute to the expansion and strengthening of the manufacturing ecosystem by promoting the localisation of components and sub-assemblies. Moreover, the scheme allows for a longer timeframe to develop the domestic supply chain, fostering its growth within the country.

The scheme offers enhanced flexibility and choices for applicants, and it is linked to incremental sales and investment thresholds, providing further incentives for growth. Additionally, semiconductor design, IC manufacturing, and packaging are also included as incentivised components of the PLI Scheme 2.0 for IT Hardware.

The PLI Scheme 2.0 for IT Hardware has been approved with a budgetary allocation of IN 17,000 crores (approximately US$ 2 billion), more than doubling the budget for the scheme that was first cleared in 2021 to incentivise and promote domestic manufacturing by attracting large investments in the value chain. It will be implemented from 1 July with a cap on maximum incentives available to participating companies. The scheme is expected to lead to a total production of about IN 3.35 trillion (US$ 40 billion), bring an additional investment of IN 24.3 billion (US$ 284 million) in electronics manufacturing, and will lead to the generation of 75,000 additional direct jobs.

Applicants who have already been approved under the existing PLI Scheme will have the opportunity to apply for the PLI 2.0 scheme as well. The scheme categorises applicants into three categories: global companies, hybrid companies (a combination of global and domestic companies), and domestic companies.

The Union Minister of State for Skill Development and Entrepreneurship and Electronics and IT, Rajeev Chandrasekhar, delivered a keynote address at a Digital India Dialogues session in Bengaluru on the scheme. The event witnessed the participation of various stakeholders from the technology ecosystem, including industry experts, representatives from industry associations, and startups.

The PLI scheme aims to enhance the competitiveness of Indian manufacturers by attracting investments in cutting-edge technology, fostering efficiencies and economies of scale, and promoting exports. In November 2020, the government set up PLIs for 10 sectors, which included the manufacturing of High-Efficiency Solar PV Modules and Advanced Chemistry Cell (ACC) Battery.

In September 2021, additional amounts were allocated under the scheme, particularly for the automobile industry. The focus was specifically on incentivising the manufacturing of electric and hydrogen-based vehicles. The policy also has a digitalisation component and seeks to enhance the production of electronic products within India.

NSW Expanding Drone Capabilities to Enhance Emergency Response

Trials of specialised long-range drones will be conducted by the peak body for aquatic safety in NSW in June 2023 along the far north coast. These drones have been specifically designed to enhance safety, improve emergency responses, and aid in natural disaster situations, both offshore and on our beaches.

Supported by funding from the NSW Government Department of Primary Industries, the Long-Range Uncrewed Aerial Vehicle (UAV) project seeks to not only extend the existing surveillance programme but also broaden its scope to encompass a more extensive portion of the NSW coastline.

The project’s primary objective is to explore the capabilities of this new generation of drones and their potential applications in enhancing public safety, not only in coastal areas but also in diverse scenarios such as flood and bushfire emergencies, as well as search and rescue operations.

By leveraging these specialised long-range drones, the project aims to assess their effectiveness and determine how they can be integrated into emergency response strategies to provide comprehensive coverage and swift assistance during critical situations.

During the trial, real-life scenarios will be simulated to ensure the safe operation of various types of drones capable of extended flights and operating beyond the visual line of sight (BVLOS). Currently, the aquatic safety company boasts the largest coastal UAV surveillance programme in the Southern Hemisphere.

The efficacy of the company’s drone capability was evident during the previous year’s floods when they played a crucial role in providing a comprehensive overview of the unfolding disaster across the state. By using drones, the aquatic safety company assisted the NSW State Emergency Service (SES) in gaining a better understanding of the situation and determining the most effective ways to provide support to affected communities. This demonstrated the potential of drones to enhance emergency response efforts and direct resources more efficiently during challenging situations.

The NSW Minister for Emergency Services expressed enthusiasm for the project, highlighting its potential to revolutionise emergency services’ response in various public safety areas, including shark management, fire and flood emergencies, and search and rescue operations. The Minister emphasised the limitless possibilities that this project could bring.

Recognising the aquatic safety company’s expertise in water safety, the Minister acknowledged that long-range drones would enable the exploration of innovative and cost-effective methods to enhance beach safety. By harnessing the full potential of technology, the project aims to leverage advanced drone capabilities to ensure the utmost safety along the coast.

The CEO of the aquatic safety company acknowledged the significant potential of incorporating long-range drones into their operations. Not only would these drones enhance shark surveillance efforts, but they would also enable emergency services to reduce response times during incidents and enhance situational awareness across a wide range of scenarios.

The expansion of their drone capability would provide an increased aerial perspective, allowing for improved monitoring and potentially saving more lives. The CEO expressed excitement about the upcoming trial, eager to witness the performance of different drone types and the possibilities that lie ahead in using this advanced technology.

As of 2022, the global commercial drone market was valued at approximately US$29.86 billion, with projections indicating a compound annual growth rate (CAGR) of 38.6% from 2023 to 2030. Drones have found widespread applications across various industries, including emergency response and filming.

Their demand remains particularly high in the construction and real estate sectors due to their ability to conduct property surveys, provide real-time project updates, enhance safety measures, and mitigate potential accidents on construction sites. The use of drones in business settings has experienced substantial expansion in recent years. Manufacturers and providers of drone software solutions continue to invest in research, development, and innovation to cater to the diverse needs of different markets.

Exploring the Potential of the 6 GHz Band in Thailand

The Asia-Pacific region has become a centre of 5G innovations, with China and South Korea leading as global pioneers in 5G technology. Thailand’s 5G progress has greatly benefited from the well-established 5G ecosystem in the region.

Chula Unisearch and a technology company in Thailand have partnered to launch a research project called “Exploring 5G Technology on the 6 GHz Band.” Led by the Department of Electrical Engineering at Chulalongkorn University, the study aims to investigate the real-world applications of 5G technology in the 6 GHz frequency range.

By investigating the use of 5G technology on the 6 GHz band, the research aims to shed light on its feasibility and potential in enhancing wireless communication systems. The study involves an examination of the technical aspects, performance metrics, and data transmission capabilities of the 6 GHz band. This endeavour provides valuable insights into the practical implications and benefits of deploying 5G technology within this frequency range.

Moreover, through this research initiative, Chula Unisearch and its partners aim to contribute to the broader scientific community by generating new knowledge and empirical data on utilising the 6 GHz band for 5G applications. The study’s outcomes can inform policy decisions, shape future technology standards, and pave the way for a more efficient and seamless 5G network infrastructure.

The research team conducted a comprehensive field test encompassing Outdoor to Outdoor (O2O) and Outdoor to Indoor (O2I) scenarios. The trial’s primary focus was to analyse and understand the behaviour and characteristics of the International Mobile Telecommunications (IMT) 6 GHz band and evaluate the quality of IMT data transmission. These tests were conducted in collaboration with various agencies in the Chula Sandbox area.

The study outcomes were highly satisfactory, particularly regarding outdoor usage (O2O), where a download speed exceeding 1Gbps was achieved, covering approximately 72% of the test area. It is important to note that the bandwidth used for testing was set at 80Mbps.

Additionally, even for indoor scenarios (O2I), the average download speed reached 550Mbps. These findings indicate that the 6 GHz band has the potential to support mobile services utilising 5G technology and upcoming advancements such as 5.5G.

Overall, the project is a significant milestone in exploring 5G technology and its practical implementation in Thailand. By leveraging the expertise of academic institutions, research organisations, and industry leaders, this collaborative effort strives to unlock the full potential of 5G technology and its transformative impact on various sectors, ranging from telecommunications to smart cities and beyond. The 5G networks are expected to drive the transformation towards Thailand 4.0 and provide additional advantages for the country’s economic and social progress.

The collaboration signifies a concerted effort to advance the understanding and implementation of 5G technology in Thailand. The project aligns with the country’s commitment to embracing cutting-edge technologies and exploring innovative solutions for enhanced connectivity and communication.

Thailand aspires to become a leading digital hub in Southeast Asia, with Prime Minister Prayut emphasising the importance of collaboration between the public and private sectors in driving the commercial development of 5G technology across all industries in the country.

The government has taken proactive steps towards promoting the adoption of 5G technology through the development of an Action Plan. Phase 1 in this plan focuses on driving economic and social development by prioritising key sectors such as industry, transportation and logistics, agriculture, tourism, finance, wholesale and retail, public health, education, and smart cities. These strategic policies aim to foster a favourable environment that encourages the growth of 5G businesses in Thailand.

Trusted Cloud’s Role in China’s Cloud Computing Industry

To accomplish modernisation in the Chinese style, the 20th National Congress of China emphasised the significance of developing new growth engines and establishing a digital industrial cluster. Cloud computing has emerged as an essential technical foundation for the digital economy, fostering innovation and reshaping the global competitive landscape.

As a prominent authority in domestic cloud computing, Trusted Cloud has played a crucial role in the development of China’s cloud computing industry. The 2023 Trusted Cloud Best Practice Collection Activity was launched by the China Academy of Information and Communications Technology (CAICT) and the Cloud Computing Open-Source Industry Alliance to further promote technological innovation and improve industry service levels.

The Trusted Cloud Best Practice Collection Activity invites service providers and user companies who have undergone or are undertaking the Trusted Cloud evaluation to participate. Up to four options can be submitted by companies in various categories, divided into technology best practices, industry service best practices, and user case best practices. This all-encompassing strategy promotes innovation, knowledge exchange, and collaboration in the cloud computing industry.

The activity’s technology best practices are geared toward improving cloud services offered by service providers. It includes six categories: fundamental services, cloud-native solutions, hybrid and private clouds, software engineering, cloud management and optimisation, and security.

By emphasising best practices in these areas, Trusted Cloud intends to foster continuous improvement and provide cloud computing solutions that are dependable and secure.

Trusted Cloud also puts best practices for industry services at the top of its list. It focuses on cloud service providers in areas like government affairs, banking, transportation, energy, industry, automobiles, new retail, agriculture, entertainment, and education.

By making solutions fit the needs of certain industries, Trusted Cloud makes it possible for service providers to offer efficient cloud services that meet the specific needs of each field.

The user case best practice area shows how cloud computing has been used successfully in the past. For a cloud computing service or product to qualify, at least one of them must pass the Trusted Cloud Evaluation.

This requirement makes sure that the use cases that are shown off meet the highest standards of trustworthiness, security, and speed. This encourages others to use cloud computing technologies in the same way.

The applicant units are responsible for making sure that their application materials are real and correct. If they give false information, they will be disqualified and face other penalties. The application materials should be filled out exactly as the sponsor’s template says to, with no mistakes or gaps. Writing the materials in an official and standard way makes them clearer and more professional.

The Trusted Cloud Best Practice Collection Activity is a place for China to try new things with cloud computing. It helps Chinese-style modernisation move forward by encouraging people to work together, spreading best practices, and showing successful use cases.

The CAICT and the Cloud Computing Open-Source Industry Alliance have the final say on how this activity should be interpreted. This highlights the importance of the Trusted Cloud as a driving force in shaping the future of the cloud computing industry.

Innovation in cloud computing is essential for Chinese-style modernisation. It drives digital transformation, boosts economic growth, increases global competitiveness, facilitates technological advancements, improves government services, bolsters resilience and security, supports sustainable development, and fosters collaboration.

China can unleash the full potential of the digital age and create a prosperous, inclusive, and technologically advanced society by prioritising cloud computing innovation.

June 7, 2023

8th Annual Malaysia OpenGov Leadership Forum 2023, 22 JUNE 2023 - CLICK HERE FOR DETAILS

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EXCLUSIVE – Digital Transformation discussed at Singapore OpenGov Leadership Forum

Singapore’s Vision to be a Global Hub for Responsible AI Innovation

India Approves Production Incentive Scheme for IT Hardware

NSW Expanding Drone Capabilities to Enhance Emergency Response

Exploring the Potential of the 6 GHz Band in Thailand

Trusted Cloud’s Role in China’s Cloud Computing Industry

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