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In the new normal, everything is moving online, including employee workloads, leadership insights, and how the services and businesses interact with customers or clients. Organisations must undergo a digital transformation to create entirely digital processes, better experiences and streamlined operations.
Successful digital transformation allows all processes and systems to communicate with one another. Users have a single source of truth, updates occur in real-time, and data is integrated.
The transformation enables organisations to effortlessly pivot when necessary because all their systems and teams are interconnected. Everything can be done quickly and without impacting the operations – whether it is to add more users, connect new business software or begin automating tasks.
In a cloud-first strategy, organisations are not merely adding a new layer of technology when they transform. They are expanding their IT capability in an entirely new way. Data and systems are hosted in the cloud, allowing for a seamless, effective and adaptable connection of all their IT.
Increasingly, companies of all sizes are aware of the potential and power of the cloud. Due to the increased security, scalability and convenience, more businesses and services are moving their apps and data onto the cloud.
Within this suite, that offers consumers a significant advantage is cloud communications. As remote and hybrid work models become the norm, cloud communication is quickly gaining importance.
The OpenGov Breakfast Insight with Indonesia’s top public sector leaders on 1 December 2022 at the Westin Jakarta provided the current information on the benefits of the most recent cloud technology that can help the nation’s public, education, financial services and healthcare sectors.
The Cloud at the Heart of the Digital Transformation
Mohit Sagar, CEO & Editor-in-Chief OpenGov Asia, believes cloud-based strategies are being adopted and implemented by companies of all sizes to spur growth and increase profits. Cloud has fundamentally altered business communications.
Cloud transforms how people communicate, collaborate and conduct business in today’s digital world. It has sparked advancements in machine learning, the Internet of Things (IoT), devices, healthcare and autonomous vehicles.
“The cloud offers cutting-edge features and functionality that let staff members collaborate and communicate in ways – and places – they never imagined,” says Mohit. “Organisations can outsource systems management tasks like provisioning, switching, data storage, and security to cloud communications providers.”
Moreover, with remote and hybrid models, employees report higher productivity and greater satisfaction.
Nonetheless, according to Mohit, even though remote and hybrid models are becoming increasingly popular, they will not be successful if they are not based on the right technology. Cloud communications are a crucial component of any hybrid or remote work environment.
With cloud-based communication tools, staff can easily switch to working remotely, teams can keep meeting, and operations can go on as usual.
“Technology for collaboration will be more crucial than ever with employees working in different time zones and locations. Hence, teams have the resources to connect with coworkers across boundaries thanks to cloud communications,” Mohit explains.
Organisations can make the most of their resources with cloud communications, which can quicken implementation, increase flexibility, and provide limitless high-volume information exchange. Moreover, cloud communication security features guarantee adherence to data privacy laws.
The technology, protocols and best practices that safeguard cloud computing environments, cloud-based applications and cloud-stored data collectively constitute cloud security. Understanding exactly what needs to be secured and the system components that must be managed is the first step in securing cloud services.
As an overview, cloud service providers are responsible for backend development against security vulnerabilities. Clients should concentrate primarily on the proper service configuration, safe use habits, and selecting a security-conscious provider.
“Clients should also confirm that any end-user networks and hardware are properly secured,” Mohit says.
Every step taken to secure the cloud aims to facilitate data recovery in the event of data loss; guard against malicious data theft on networks and storage; prevent human error or carelessness that results in data leaks, and minimise the effects of any data or system compromise.
The transition to cloud-based computing has resulted in a significant evolution of traditional IT security. While cloud models offer greater convenience, always-on connectivity necessitates new security measures. There are a few ways in which cloud security differs from conventional IT models as a modernised cyber security solution.
Welcome Address
According to Nathan Guy, Zoom Phone Leader, Asia Pacific, Zoom, the macro business environment has significantly changed. Businesses are under tremendous pressure to increase productivity, adapt quickly as competition heats up and be productive to keep up with the rapid pace of innovation and technological advancements.
This problem is becoming even more pressing because of economic uncertainty. Without effective communication between customers, prospects and employees, it will be impossible to address these issues.
Nathan highlighted that the workforce is also experiencing a generational shift. People prefer the option of remote employment. And they are asking for cutting-edge equipment and communication systems as they need to do their jobs.
With every new tool and app that is made available, communication becomes more complex and confusing. Employees, clients, and potential customers are just a few stakeholders with preferences and expectations about how, when, and where they conduct business.
“Due to this, many businesses choose their battles carefully when it comes to facilitating communication,’ says Nathan.
Among the routes they take are keeping up with currently used systems deemed adequate; embedded communication tools included with other software packages; exploring multiple solutions depending on the situation; among others. “These strategies are meant to provide the organisation with fundamental communication.”
Such methods allow for some flexibility but also change the environment for prospects, employees and customers. People are compelled to alternate between various solutions based on their needs.
Some consumers “separate” from a favourite brand after just one disappointing interaction. Today’s harsh reality is that communication is a critical path activity; your business will also fail if it fails. A path that is crucial to the business failure.
Nathan believes that organisations must go beyond essential communication to universal communication. Creating intuitive connections to all parties – employees, customers, and investors – regardless of location, device, or business activity – will have a tremendous advantage in this uncertain business environment.
“You do this by combining the connection needs of the individual and organisation by delivering a consistent and quality experience for all participants, making human connection effortless, and enabling rapid innovation to maintain relevance,” says Nathan.
These steps could result in:
- Meeting both the organisations’ core business needs and the demands of their customers;
- Refocusing internal resources away from administering communications and towards new services and capabilities; and
- Improving the agility and the perceived value both in the company and the market
An organisation’s reputation is directly linked to the quality of its communication services. In addition to the fact that employees, clients, and customers can work from anywhere, people returning to the office do not want them to be disappointed by the home office environment to which they have grown accustomed.
Expectations have increased; a session that fails due to dropped participants or subpar audio/video is unacceptable and embarrassing. Organisations must adapt to this new hybrid environment and guarantee that everyone receives high-quality service regardless of circumstance or location.
“When communications are disrupted in today’s world, business transactions become impossible,” claims Nathan. “Organisations can eliminate a work-limiting unpredictability risk by doing this. They provide a controlled experience by enabling the staff to work without concern about the underlying technology.”
By using a top-notch infrastructure specially built to prevent failures, Zoom will protect organisations from communications breakdowns. Organisations could troubleshoot the underlying cause of environmental problems and take preventative measures. This allows the workforce to concentrate on their work without unneeded interruptions or uncertainty. Hence, employees will have confidence that the communication system they provide will work as expected.
Differences in network performance and bandwidth can seriously impair audio and video quality and lead to intermittent problems, preventing some users from participating fully. Even with severe packet loss, organisations can use Zoom to deliver a productive meeting experience. This makes it possible to eliminate local network and infrastructure variability, which is crucial when doing business internationally.
More complexity is being added to communications. “Now you have workers returning to the office, frequently in a hotel setting, as well as those travelling or working remotely,” says Nathan.
Three main contexts have been produced as a result: remote, office and mobile. Unfortunately, all too frequently, people are forced to juggle a patchwork of disjointed point solutions created during the pandemic. This includes a personal cellphone, a videoconferencing option for small meetings and another tool for significant events.
Nathan believes that employees and clients must learn to use a different interface. Even if the organisations stick with a single vendor, many have expanded through acquisitions, leading to various products with no shared characteristics.
“There’s no doubt that communication platforms are a big part of how hybrid teams work,” Nathan asserts. “A modern communications platform like Zoom could help boost productivity, add to what can be done, and show how engaged employees are.”
Fireside Chat: How to Prepare for the Transition to the “Cloud Culture”
According to Deddy Kartika Utama, Head of Information Security, Ministry of Home Affairs (Kemendagri), policies regarding political and general governance and regional autonomy are developed, determined and implemented by the Ministry of Home Affairs.
The Ministry also plays a role in establishing regional and village administration, governing issues, regional finance, demographics and civil records.
Given the number of parties involved and the nature of the hybrid organisation, including the Ministry, maintaining consistency may prove difficult. Because of this, compelling and trustworthy means of communication are crucial.
Cloud communications, Deddy emphasised, continue to be the preferred method of meeting the growing demand for efficient organisational communications, considering the advent of the hybrid workplace. With cloud computing and communications, organisations can quickly expand or contract to meet fluctuating demand.
In the public sector, by using internet-based connectivity to reduce lag time and unreliable connections, organisations can communicate with their team and customers through various channels, including email, voice calls, chat and video.
Through the advancements in IT, organisations now have access to a flexible, instant, scalable, stable, and conveniently located environment. Organisations that switch to cloud-based communication technology can take advantage of full cloud communication’s mobility, scalability, security, reliability, and cost-effectiveness.
The rapid development of cloud computing services and collaboration technologies has apparent benefits for remote and hybrid workforces. It enables teams to work together and achieve their shared goals even when they are not physically present in the same office.
“Using a cloud collaboration strategy, coworkers can work together on documents stored in the cloud while having access to the same files and making changes to them in real-time,” Deddy explains. “One method for cutting costs while maximising organisational resources despite growing communication capabilities and reach is to concentrate on the quality of the technology.”
By utilising the cloud, businesses have found cheaper alternatives while ensuring that their customers can access their data and systems from any location at any time. Transitioning from traditional to cloud office culture is exciting and promising. To protect the organisations and their operations, a solid security foundation must first be established.
According to Deddy, the potential of cloud computing is becoming increasingly apparent to various organisations, and it is also growing. “Organisations are already transitioning from the traditional office culture to the cloud culture, and doing so is profitable. They can save money and space by switching to cloud technology.”
Closing Remarks
Nathan emphasised the significance of cloud security, albeit that most organisations are already utilising cloud computing in some form. “Organisations are still hesitant to move more data and applications to the cloud due to security, governance, and compliance concerns when storing their content in the cloud.”
By partnering with Zoom, the human connection could be simplified and security could be included. Organisations can capitalise on the habits and competencies individuals have developed over the past two years. Additionally, they will ensure consistency across multiple use cases.
“By partnering with Zoom, businesses will be able to maintain their relevance through rapid innovation. They have access to a constant stream of new capabilities that reflect actual user requirements,” Nathan claims.
According to Mohit, a critical component of cloud security is the protection of data and business content such as customer orders, secret design documents and financial records, among others.
Preventing leaks and data theft is critical for maintaining customer trust and safeguarding assets that contribute to competitive advantage. “The ability of cloud security to protect your data and assets makes it critical for any organisations that are transitioning to the cloud.”
Development partners can assist organisations in meeting a broader range of customer needs, resulting in increased market reach. As a result, when developing cloud applications, make sure to include platform or integration capabilities as well as a partner strategy.
“Your cloud partner strategy should be based on business potential, engineering capability, and platform marketing. A balanced strategy will enable a larger partner ecosystem, more comprehensive customer solutions, and increased revenue potential,” Mohit concludes.
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The International Telecommunication Union (ITU), in collaboration with the Food and Agriculture Organisation (FAO) of the United Nations, recently organised a Workshop on “Cultivating Tomorrow: Advancing Digital Agriculture through IoT and AI.”
Held at the Telecommunication Engineering Centre (TEC) of the Department of Telecommunications (DoT) and the Indian Council of Agricultural Research (ICAR), Department of Agricultural Research and Education (DARE), Ministry of Agriculture and Farmers’ Welfare, Government of India, this event aimed to explore the transformative potential of emerging technologies in agriculture.
Participation was open to ITU Member States, Sector Members, Associates, ITU Academia, and individuals from countries that are members of the ITU, as well as members of international, regional, and national organisations in hybrid mode. The event drew around 200 delegates, including international participants, who shared their experiences in the emerging field of Agriculture 4.0.
In light of the challenges posed by a growing world population and climate change to traditional farming practices, the workshop underscored the importance of leveraging technology for sustainable food production. It delved into the application of the Internet of Things (IoT), Artificial Intelligence/Machine Learning (AI/ML), Unmanned Aerial Vehicles (UAVs), and other cutting-edge technologies across the agricultural value chain, from production to consumption, including post-harvest management and marketing.
The discussions focused on how these technologies can empower farmers with real-time data, predictive analytics, and actionable insights to optimise their operations and enhance productivity.
A highlight of the workshop was the release of the Technical Report on “Revolutionising Agriculture: The Digital Transformation of Farming.” This report serves as a valuable resource for stakeholders in the agricultural sector, providing guidance on harnessing the power of technology to drive sustainability, efficiency, and resilience in food production. Overall, the event emphasised the critical role of digital innovations in shaping the future of agriculture and fostering global food security.
The Ministry of Agriculture & Farmers Welfare in India is pioneering the integration of cutting-edge AI technologies to enhance farmers’ productivity and well-being. Championing the India Digital Ecosystem Architecture (InDEA) 2.0’s network approach, the Ministry has achieved significant milestones.
According to Union Minister of Agriculture and Farmers’ Welfare, Shri Arjun Munda, in a written reply in Rajya Sabha, the Ministry of Agriculture and Farmers Welfare in India has leveraged AI to tackle various challenges in the agricultural sector, aiming to support farmers.
Key initiatives include the implementation of ‘Kisan e-Mitra,’ an AI-powered chatbot designed to assist farmers with inquiries regarding the PM Kisan Samman Nidhi scheme, which supports multiple languages and is expanding to cover other government programmes.
The National Pest Surveillance System employs AI and Machine Learning to detect crop issues caused by climate change, enabling timely interventions for healthier crops. Furthermore, AI-based analytics are utilised for crop health assessment using field photographs, along with crop health monitoring through the integration of Satellite, weather, and soil moisture datasets for rice and wheat crops.
A tripartite Memorandum of Understanding was signed, paving the way for collaborative efforts between the National Farmers’ Welfare Programme Implementation Society, IndiaAI, and a foundation to establish India as a global leader in AI-driven digital agriculture transformation. This partnership signifies a crucial step forward in leveraging AI to revolutionise digital agriculture, ensuring a prosperous and food-secure future for India.
Following the workshop, the 9th meeting of the ITU/FAO Focus Group on “Artificial Intelligence (AI) and Internet of Things (IoT) for Digital Agriculture” (FG-AI4A) will take place on March 19, 2024, at the same venue.
The Focus Group on Artificial Intelligence and the Internet of Things for Digital Agriculture (FG-AI4A) has extensively explored the potential of emerging technologies such as AI and IoT. These technologies offer promising avenues for data management, model enhancement, and effective communication, thereby optimising agricultural production processes.
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The Cyber Security Agency of Singapore (CSA) is dedicated to securing Singapore’s cyberspace to support national security, power the digital economy, and protect the digital way of life. To reinforce national security, CSA continually monitors cyber threats, defends critical information infrastructure (CII), and implements mitigation measures to safeguard essential services.
The Singapore Cyber Emergency Response Team (SingCERT) responds to cybersecurity incidents for its Singapore constituents. It was set up to facilitate the detection, resolution and prevention of cybersecurity-related incidents on the Internet.
Singapore, represented by the CSA has been working closely with ASEAN Member States (AMS) to establish the ASEAN Regional Computer Emergency Response Team (CERT) to promote and facilitate information-sharing related to cyber incident response, and to complement the operational efforts by individual national CERTs in each AMS.
Singapore had made the recommendation for a single AMS to host the ASEAN Regional CERT and proposed to host and fund its physical activities in Singapore at the 14th ASEAN Network Security Action Council in August 2023.
The ASEAN Regional CERT will enable stronger regional cybersecurity incident response coordination and critical information infrastructure (CII) protection cooperation, including for cross-border CII such as banking and finance, communications, aviation and maritime.
The 4th ASEAN Digital Ministers Meeting (ADGMIN) convened in Singapore in February, to address the multifaceted challenges and opportunities in the digital realm, particularly amid the ongoing COVID-19 pandemic.
The meeting recognised advancements in implementing the ASEAN Digital Masterplan 2025 (ADM 2025) despite the pandemic and stressed the need for a robust and inclusive digital ecosystem. The ADM 2025 Mid-Term Review (MTR) assessed progress in key areas including trusted digital services, consumer protection, and broadband infrastructure
The meeting highlighted the need to set governance standards for emerging technologies like AI, based on recommendations from the ADM 2025 MTR. It also emphasised the importance of collaborating on digital infrastructure and fostering trust among users for secure data sharing.
The endorsement of the ASEAN Guide on AI Governance and Ethics marked a significant milestone, reflecting the region’s commitment to harnessing AI technologies responsibly. The guide, which includes practical use cases for trustworthy AI deployment, is poised to serve as a valuable tool for promoting the responsible and ethical utilisation of AI solutions across ASEAN.
Additionally, the meeting welcomed initiatives aimed at enhancing regional cybersecurity capabilities, such as the establishment of the ASEAN Regional CERT. This initiative is expected to bolster incident response capabilities and facilitate timely information sharing and best practice exchange among ASEAN member states.
Moreover, the meeting acknowledged the importance of data governance and privacy protection in fostering digital trust. Efforts to promote the adoption of the ASEAN Model Contractual Clauses and facilitate seamless data transfers between ASEAN and the European Union were commended as significant steps towards enhancing regional data governance frameworks.
The meeting also highlighted the significance of digital infrastructure development, including the advancement of 5G networks and the establishment of frameworks to facilitate cross-border data flows, particularly in areas such as disaster management and logistics for rural areas.
In the realm of international cooperation, the meeting affirmed ASEAN’s commitment to deepening collaboration with dialogue and development partners, including China, Japan, the Republic of Korea, India, the United States, the European Union, ITU, and APT. These partnerships are crucial for advancing digital transformation, cybersecurity, and capacity-building efforts across the region.
Overall, the 4th ADGMIN underscored the collective resolve of ASEAN member states to navigate the evolving digital landscape, fostering innovation, inclusivity, and resilience to realise the full potential of the digital economy for the benefit of all stakeholders.
Following the endorsement of the financial model, Singapore will continue to work closely with AMS to operationalise the ASEAN Regional CERT to enhance collective cybersecurity within the region.
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In a significant stride towards fostering digital innovation within in the Fast-Moving Consumer Goods (FMCG) sector, the Technology Development Board (TDB) has joined hands with a Delhi-based company in a strategic agreement. Under this collaboration, TDB has approved a Conditional Grant of ₹1.22 crores (approximately US$162,000) to support its groundbreaking project titled “Digital Financial Solutions for Last Mile FMCG Value Chains in Emerging Markets”.
The initiative has been facilitated through the ‘INDIA-ISRAEL INDUSTRIAL R&D AND TECHNOLOGICAL INNOVATION FUND (I4F)’. Spearheaded by a company from Israel, the project sets out to revolutionise last-mile FMCG value chains in emerging markets through the implementation of cutting-edge digital finance solutions.
This partnership underscores the robust technological cooperation between India and Israel, highlighting their joint commitment to driving innovation in industrial research and development.
At its core, the project focuses on developing an integrated digital finance platform tailored specifically for last-mile FMCG value chains. Leveraging the Delhi company’s expertise in human-centred design, the project places a strong emphasis on enhancing user experience and ensuring alignment with diverse consumer needs. With a prestigious client portfolio that includes industry giants, the company brings invaluable insight and innovation to the project.
Upon completion, the platform is poised to seamlessly embed financial services across FMCG value chains, with particular attention to enhancing last-mile distribution networks. Drawing from the Delhi company’s extensive experience in managing branchless banking networks and B2B commerce platforms, the project aims to empower businesses and consumers alike, driving financial inclusion and fostering sustainable economic growth in emerging markets.
Speaking on the significance of this partnership, the Secretary of the Technology Development Board, stressed its pivotal role in addressing real-world challenges through innovation-driven solutions. As the inaugural agreement signed under the Bilateral India-Israel call, the initiative lays the groundwork for future collaborations.
Moreover, it signifies a commitment to transformative agreements that will drive progress and innovation in the near future. This partnership stands as evidence of technological advancement and cooperation between India and Israel, poised to deliver tangible benefits to both nations and beyond.
India is recognised as a burgeoning powerhouse in the global technology and digital space, with a commitment to innovation and leadership that extends beyond its borders. As the world witnesses an increasingly interconnected digital landscape, India is keen to leverage its expertise and resources to collaborate internationally.
OpenGov Asia highlighted the Indo-French Joint Committee of Science and Technology’s (JCST) recent meeting, emphasizing the efficacy of the Indo-French Centre for the Promotion of Advanced Research (CEFIPRA) in boosting collaboration. Talks centred on advancing research in key areas such as Interdisciplinary Cyber-Physical Systems (ICPS), health, clean energy, artificial intelligence (AI), quantum technologies, and advanced materials.
Emphasising the significance of fostering connections among innovators and entrepreneurs from both nations, the meeting underscored the importance of leveraging collaborative efforts for mutual benefit. Dr Claire Giry, Director General for Research and Innovation at the French Ministry of Higher Education and Research echoed these sentiments, stressing the need to reinforce ties between researchers from India and France, with a specific focus on sustainable technologies, applied mathematics, health, and ocean research.
With a commitment to inclusive and sustainable development, India’s endeavours in the tech and digital space aim not only to drive economic growth but also to empower communities worldwide, cementing its position as a beacon of technological leadership and cooperation on the international stage.
Through partnerships, knowledge exchange, and collaborative initiatives, India seeks to not only showcase its technological prowess but also to extend a helping hand internationally. By fostering innovation, promoting digital inclusion, and championing technological solutions to global challenges, India aims to demonstrate leadership in the tech arena while making meaningful contributions to the international community.
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A collaboration between the Postgraduate School of Geological Engineering at Bandung Institute of Technology (ITB), the Geological Engineering Student Association “GEA” (HMTG “GEA”), and the Indonesian Association of Geologists (IAGI) recently showcased the advancements in sensing technology at a seminar entitled “Remote Sensing Technology for Exploration, Inventory, and Management of Natural Resources in Indonesia”.
Led by Professor Dr Ir. Indroyono Soesilo, M.Sc., the seminar highlighted remote sensing’s pivotal role in a data-driven and tech-enabled world. It has become an indispensable tool in the scientific field, providing researchers and practitioners with valuable data and previously unattainable insights.
As humanity transitions into the “imagination society” of era 5.0, remote sensing emerges as a crucial tool in providing information and knowledge to address contemporary and future challenges, underlining its significance in digital transformation and problem-solving endeavours. Its continued development and integration into various industries promise to revolutionise further how humans interact with and understand the world.
According to Prof Indroyono, remote sensing is observing an object without direct contact using specialised sensors mounted on various platforms such as drones, aircraft, satellites, etc. Multiple sensors used for remote sensing operate at different wavelengths, ranging from visible light, infrared, and radar to seismic waves, providing flexibility in obtaining data needed for geology.
Since its inception in 1960 with NASA’s TIROS-1 project, remote sensing technology has undergone significant evolution, transitioning into a service-oriented industry in Indonesia by 1993. This transformation has been propelled by government support and infrastructure development efforts. The trajectory of remote sensing underscores its vital role in facilitating Indonesia’s exploration, inventorying, and management of natural resources.
The evolution of remote sensing technology is evident from the launch of the first satellite platform in 1960 to the subsequent deployment of Landsat-1, an earth monitoring satellite, 12 years later. Prof. Indroyono and other professionals have played a pivotal role in Indonesia’s remote sensing advancement, leveraging their international educational backgrounds. Initially, their focus was on fostering Indonesia’s remote sensing service sector, encompassing data providers, information service providers, knowledge service providers, and initiatives for market expansion.
Currently, many high-resolution satellites are used for commercial purposes. The images of the earth produced by these satellites are also real-time and directly collected in the extensive data system for inventory, monitoring, analysis, and prediction purposes.
In a previous article, OpenGovAsia reported that Indonesia was deploying remote sensing to estimate oil palm productivity using satellite imagery from Sentinel-2. The National Research and Innovation Agency (BRIN) established a collaborative remote sensing research project with Lamandau Polytechnic from Lamandau Regency, Central Kalimantan.
Through remote sensing data, this research collaboration aims to establish a comprehensive understanding and accurate prediction of oil palm productivity in Bulik District, Lamandau Regency. Furthermore, remote sensing has also been used for conservation, explicitly focusing on monitoring water quality and addressing marine waste. Plastic and other waste materials discharged into the oceans pose severe global challenges.
Prof. Indroyono stresses the necessity of strengthening regulations to ensure the ethical use of remote sensing technology, despite its industry’s current robustness in adhering to rules. He advocates for continuous research and development efforts to maintain competitiveness, stressing the importance of exploring new sensor technologies and refining data processing techniques. Additionally, he underscores the pivotal role of collaboration between government, industry, and academia in driving innovation and addressing challenges in remote sensing technology and applications.
While significant progress has been made, Prof. Indroyono believes there is still untapped potential in the remote sensing industry. By bolstering regulatory frameworks, investing in R&D, and fostering collaboration among stakeholders, the industry can continue its growth trajectory and realise its full potential in the years ahead.
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In a strategic move to bolster innovation and technology (I&T) ecosystems, the Hong Kong Science and Technology Parks Corporation (HKSTP) recently concluded an impactful visit to the Middle East, solidifying various strategic partnerships across Saudi Arabia, Qatar, and the UAE. This landmark initiative aimed to reinforce the world-class I&T ecosystems of both Hong Kong and the Middle East, leveraging digital advancements to propel global progress and collaboration.
Led by Professor Sun Dong, the Secretary for Innovation, Technology, and Industry, the delegation comprised representatives from eight park companies, showcasing Hong Kong’s prowess in innovation at the prestigious LEAP 2024 event.
These partnerships mark significant milestones in HKSTP’s mission to cultivate a truly global innovation community, seizing opportunities for multilateral technology collaborations and fostering cross-border innovation networks.
Among the standout achievements was Halo Energy Limited (Halo), a leading provider of electric vehicle (EV) charging solutions, securing two major partnerships in the UAE and Qatar. These strategic collaborations aim to explore opportunities for EV charging deployment and investment in the Middle East, laying the groundwork for sustainable transportation solutions in the region and driving the adoption of clean energy technologies.
A biotech company, a subsidiary of an HKSTP park company, inked a trilateral agreement with the Dubai Economic Development Corporation and another HK business. This partnership will expand the biotech research and development (R&D) footprint in the UAE, focusing on advancements in human and veterinary diagnostics and lab testing.
The collaboration underscores the commitment to technology exchange and innovation-driven solutions, fostering a dynamic ecosystem for biotech and green tech investments in the Middle East.
Furthermore, a pioneer in smart building solutions forged a strategic partnership with a Dubai-based company. This collaboration aims to promote energy-saving and green building solutions, with plans to implement its innovative platform in 100 commercial buildings across the region over the next 18 months. By harnessing the power of digital technologies, the partnership seeks to drive sustainable urban development and enhance the efficiency of built environments in the Middle East.
Albert Wong, CEO of HKSTP, emphasised the transformative potential of these partnerships in propelling both regions into a new era of innovation and collaboration. The strategic MoU signed with the King Abdulaziz City for Science and Technology (KACST) in Riyadh, Saudi Arabia, represents a pivotal step towards technology exchange and startup support between the two ecosystems, fostering an environment conducive to groundbreaking initiatives in technology and industry practices.
The delegation also explored strategic partnerships with another group, facilitating startups’ market expansion efforts in the Middle East, and engaged with leading innovation hubs such as Masdar City, Hub 71 in Abu Dhabi, and the Sharjah Research Technology and Innovation Park (SRTIP). These interactions fostered discussions on fostering innovative ecosystems and promoting collaboration across government, industry, and academia to drive research and development initiatives in key sectors.
HKSTP was optimistic after showcasing its vibrant I&T ecosystem at the Hong Kong Pavilion during LEAP 2024 in Riyadh, Saudi Arabia. With meaningful synergies anticipated between the two regions, the event provided a platform for HKSTP to highlight Hong Kong’s technological strengths and solidify its position as a gateway to the Greater Bay Area. T
Through demonstrations by eight Science Park tech ventures and a panel discussion moderated by CEO Mr Albert Wong, the event aimed to uncover new commercial opportunities and foster international partnerships for a prosperous I&T future.
The HKSTP’s Middle East delegation exemplifies the power of international collaboration in driving digital transformation and innovation. By forging strategic partnerships and fostering cross-border innovation networks, HKSTP is at the forefront of propelling global progress and shaping a future where technology transcends borders to address complex challenges and unlock new opportunities for all.
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In the heart of Kidapawan City, Cotabato Province, the Department of Science and Technology (DOST) is spearheading a transformative initiative poised to revolutionise the landscape of micro, small, and medium enterprises (MSMEs) in the Soccsksargen region. Through its Small Enterprise Technology Upgrading Programme (SETUP), DOST emphasises the pivotal role of technology and innovation in enhancing the efficiency and competitiveness of local businesses.
In a significant stride towards bolstering the operational efficiency and competitiveness of products and services for MSMEs in Cotabato, DOST recently greenlit the implementation of the SETUP programme. This strategic move aims to empower local enterprises through innovation funds allocated for machinery upgrades, setting the stage for transformative growth and development.
Michael Ty Mayo, the Provincial Director of DOST in Cotabato, underscores the programme’s fundamental mission: to leverage science and technology as catalysts for the growth and development of small and medium-sized enterprises nationwide.
“It helps increase production, improve product quality, and encourage innovation to make local industries more competitive in the global market,” explains Mayo, highlighting the programme’s multifaceted benefits for MSMEs.
Among the esteemed recipients of the SETUP programme’s innovation funds are trailblazing enterprises. These visionary entrepreneurs represent the vanguard of technological advancement, poised to harness the power of science and technology to drive business growth and innovation.
For the visionary owner of communications, networking and data solutions, the SETUP programme heralds a new era of opportunity and growth for local SMEs. Pagaduan’s enterprise specialises in systems integration, connectivity, and public safety solutions, offering a diverse range of services encompassing telecommunications, network design, structured cabling systems, and more. With the infusion of innovation funds, he is optimistic about the transformative impact on his business and the broader local economy.
Similarly, the proprietor of a bakery and catering services company lauds DOST’s programme as a vital mechanism for enhancing operational capability and productivity. As an accredited partner of the DOST-Food and Nutrition Research Institute, the outlet plays a pivotal role in producing nutribuns and supplying the feeding programme of the Department of Education.
The owner Serag recognises the pivotal role of technology and innovation in driving business growth and sustainability, underscoring the importance of the SETUP programme in fostering a conducive environment for MSMEs to thrive.
The decisive support for DOST’s initiative extends beyond the entrepreneurial sphere, with the provincial government of Cotabato expressing unwavering support for the intensified implementation of the programme. Moreover, DOST has garnered staunch backing from the congressional offices of the second and third districts of the province, underscoring the collaborative efforts to drive technological innovation and economic growth.
As DOST Regional Director Sammy Malawan reaffirms, the SETUP programme represents a beacon of hope and opportunity for MSMEs, offering unwavering support and guidance in navigating the complexities of technological advancement. With a steadfast commitment to promoting science, technology, and innovation as driving agents of success, DOST stands poised to propel MSMEs towards a brighter, more prosperous future.
At the forefront of the Philippines’ digital transformation, the Department of Science and Technology drives progress and innovation. Through its dedication to technology and digital literacy, DOST empowers businesses, cities, and citizens, enabling them to excel in today’s tech-driven world. A case in point is the impactful work of a DOST scholar, whose innovative applications are propelling Borongan’s evolution into Eastern Visayas’ smart city.
Through various initiatives, DOST plays a pivotal role in bridging the digital divide and ensuring equitable access to technology and digital resources across the nation. By promoting digital literacy courses and providing training opportunities, DOST equips individuals with the knowledge and skills needed to harness the power of technology for personal and professional advancement.
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A Memorandum of Understanding (MoU) spearheaded by Miss Apinphon Ankkakamonset, Deputy Director of the Digital Government Office, that aims to bolster the financial discipline of local government organisations through a transparency and accountability-focused programme, aligning with governmental policies and digital guidelines was signed between the Office of the Auditor General of Thailand, the Department of Local Administration.
It supports the Office of the Auditor General of Thailand in its unwavering commitment to innovation in auditing. Recognising the transformative potential of digital technologies, the DGA actively encourages local administrative organisations nationwide to register their agency’s email addresses to gain easy access to the programme. This initiative is designed to empower local administrative organisations to conduct preliminary self-assessments related to budget setting and disbursement, ultimately bolstering their digital government capabilities.
Mr Montien Charoenphon, Deputy Governor of the Auditor General of Thailand, highlighted the importance of supporting personnel of local government organisations in maintaining fiscal discipline. The Office of the Auditor General’s long-term national audit policy focuses on developing local government organisations to ensure transparent budget spending, which aligns with the national strategy on public administration development and the Constitution of the Kingdom of Thailand.
The State Audit Office has developed a web application to strengthen fiscal discipline, which can be accessed conveniently from anywhere and on any device. This application allows local administrative organisations to conduct self-assessments related to budget setting and disbursement for various projects, promoting transparency and accountability in financial management.
Mr Anutin Charnvirakul, Deputy Prime Minister and Minister of Interior emphasised the importance of local government organisations in providing public services and solving problems at the regional level. The Department of Local Administration fully supports local government organisations using the financial and fiscal discipline strengthening programme to assess their operations and enhance standards in maintaining fiscal discipline.
The MoU signed between the Office of the Auditor General of Thailand, and the Department of Local Administration represents a collaborative effort to promote good governance and enhance the efficiency of local government organisations through digital technology. This initiative will improve financial discipline and strengthen the overall governance system, benefiting the country and its people.
Further, this partnership reflects the government’s commitment to leveraging digital technology to improve public administration and service delivery. By encouraging local administrative organisations to register their email addresses for the programme, the DGA is facilitating the adoption of digital tools to streamline operations and enhance accountability.
The web application developed by the State Audit Office represents a significant step forward in state auditing. Its user-friendly interface and accessibility from any device make it a valuable resource for local administrative organisations seeking to improve their financial management practices. By providing a framework for self-assessment, the application empowers these organisations to identify areas for improvement and take proactive measures to enhance their fiscal discipline.
The emphasis on transparency and accountability in financial management is crucial for ensuring the effective use of public funds. By promoting these principles through the MOU and digital tools, the government is working to build trust with the public and demonstrate its commitment to responsible governance.
The Department of Local Administration’s support for the programme further underscores the importance of collaboration between government agencies in achieving common goals. By working together, these agencies can leverage their expertise and resources to drive meaningful change and improve the quality of public services.
The signing of the MoU represents a positive development in Thailand’s efforts to enhance its digital government capabilities and promote good governance. It is a testament to the government’s commitment to leveraging technology to benefit its citizens and improve public administration’s efficiency and effectiveness.