Communication remains the backbone of all sectors and industries, connecting all stakeholders. The organisation must consider the cost, scalability and efficiency of communications. Many businesses have switched from Public Switched Telephone Networks (PTSNs) to cloud communications.to better and more effectively meet their needs.
There are numerous benefits to using cloud telephony over traditional landline services, including costs. Moreover, with lower fixed investment, cloud communications are more cost-effective.
Apart from the initial investment, the reduction in maintenance and commutes associated with face-to-face meetings results in lower overall expenses and increase staff efficiency. With reduced travel time to and from appointments and the office, the number of conversations and virtual meetings per day increases exponentially.
Migration to cloud-based systems results in faster and more efficient communications with significantly greater reach and flexibility. Cloud solutions allow for easy downsizing or expansion without significant capital investments. Ease of scaling with reduced capital outlay allows organisations to respond more quickly to fluid environments.
Given that the hybrid workplace is here to stay, cloud communications remain the primary solution for meeting the rising demand for effective organisational communications across a diverse geography and variety of gadgets. Cloud calling allows businesses to make and receive calls from any phone or internet-connected device in any location.
Cloud communications’ user-friendly features make it easier for employees to adapt to the technology. Features like breakout rooms allow multiple sub-groups to convene during a call, replicating face-to-face meetings in offline offices. In addition, sessions are greatly enhanced by features such as file sharing, which can be accomplished by sending files or sharing a screen.
The OpenGov Breakfast Insight with Thailand’s top public sector leaders on 08 December 2022 at the Renaissance Bangkok Ratchaprasong Hotel provided current information on the benefits of the most recent cloud technology that can help the nation’s public, education, financial services, and healthcare sectors.
Cloud Communications to Drive Productivity
Cloud communications can become a solution for eliminating bad connections and lag in connectivity, says Mohit Sagar, CEO & Editor-in-Chief of OpenGov Asia. Moreover, cloud technology has drastically changed how businesses communicate.
Digital communication strategies include the replacement of traditional telephony with cloud-based unified communications (UC) platform systems to increase digital agility and flexibility.
During the pandemic, internet-based communication platforms provided significant benefits to businesses. One of the challenges of a hybrid work environment is that employees must be able to access the system from any location. They must also be able to connect regardless of the device they use.
Cloud communications have become the primary solution to address meeting the growing demand for effective organisational communications. This technology conveniently and practically supports a work-from-anywhere model. Such platforms assist companies in integrating their existing business applications in a seamless, user-friendly and powerful cloud-based technology.
In terms of cost, cloud communication is a great return on investment, with low deployment costs and easy scalability. Virtual meetings result in reduced expenses due to lower maintenance and transportation costs. Cloud telephony combined with cloud communication solutions, enables businesses to make and receive phone calls from any internet-connected device.
A cloud communications platform helps businesses to make the most of their resources. It can accelerate procedures, simplify implementation and offers flexibility all while providing unlimited high-volume information exchange. In addition, organisations can quickly analyse and scale cloud services and business operations according to their current needs.
Communication gets more complicated and complex every day with each additional tool and app that’s available. All stakeholders – employees, customers, and prospects – have preferences and expectations about how, when and where they do business. Cloud is a user-friendly solution that meets a plethora of needs and is a must in a communication-centric landscape.
The world is experiencing two massive shifts nowadays: productivity and remote working, says Dinesh Bedi, Solution Engineering Manager, Zoom Phone APAC accentuating the importance of communication applications.
As a result, businesses are under intense pressure at the macro level to improve productivity, adapt quickly and handle the steep competition.
There is also an increasing proclivity worldwide to work remotely or in a hybrid environment. People want the option to work remotely, and they are demanding advanced tools and communications capabilities to perform their jobs.
Organisations must meet the needs of this new hybrid environment and ensure everyone has a high quality of service regardless of situation or geography.
“75% of senior HR managers agree that collaboration, constant communication, and a mentorship culture between managers and teams will become the future mandate of a high-performing workplace,” Dinesh cites.
This VUCA business environment is an incredible opportunity for companies to move beyond essential communication into universal communication, building intuitive connections to all parties – employees, customers, and investors – regardless of location, device, or business activity.
There are several issues to tackle when it comes to enabling cloud communication applications. Decision makers often are inclined to maintain their existing systems, adding embedded tools or integrating with other software packages which only meet some needs. Alternatively, they may use multiple solutions depending on the situation. For example, organisations may use one communication solution for internal collaboration and a different product for customers, investors and external events.
Although these approaches offer some flexibility, they create unnecessary confusion. Different environments for customers, employees and prospects force people to switch between multiple solutions depending on their needs. Employees can become disconnected and frustrated. Customers have a disjointed and unprofessional experience with the brand. In the end, these options can slow down business.
The question is: why does this matter? The reason – 32% of customers will “break up” with a favourite brand after just one poor customer experience. The hard reality today is that communication is a critical path activity. If the communications fail, the company falls on a business-critical path.
With Zoom, users can use zoom API and SDK to offer new services and products to their customers. Zoom SDK enables users to build Zoom into new products and services and create additional revenue streams for the business. Feedback from a few past Zoom customers shows that video engagement services improve net promoter scores by 70%.
The company aims to improve productivity, remove silos, improve responsiveness and streamline the process. Zoom also works to reduce customers’ costs, minimise the burden of IT-related jobs, and create a seamless experience for users. The cloud communication platform promises to deliver consistency across multiple use cases.
Fireside Chat: How to Prepare for the Transition to the “Cloud Culture”
Cloud communications have become the go-to option for addressing the expanding need for effective organisational communications, especially in a hybrid workplace. Thanks to cloud communications, organisations may scale up or down to meet shifting demands says Theresa Mathawaphan, Chief Strategy Officer National Innovation Agency. Cloud computing has the capability and agility to comply with the demands of the new normal.
Be that as it may, organisations face the harsh reality of budgets when implementing any platform. To address these constraints, Theresa suggests a start-up mentality. She cites the example of a company that started small with three on-premises server rooms and worked its way, step by step, to the cloud.
She also explained the government policy around cloud communication, which provider they choose and what type of security they use.
“We are not very big in terms of a budget. So we can start small when you don’t have a big budget – doing MVP first. As an executive, we need to think in two layers. First, see the low-hanging fruit, something you can start now, something that is visible. But at the same time, you also need to think in a big layer, strategy, budget, long-term plan and the infrastructure,” she believes.
There are several benefits an organisation can take from the cloud; it enables the user to start small, test out how it works, shift, invert or pivot, or keep up with what the organisation is currently doing.
Another challenge is how to convince decision-makers to agree to cloud adoption. Theresa shares some tips on the issue. First, seeing is believing; people can’t just motivate their top management or make them think. Management needs to experience and know first-hand how the solution can improve the business.
“It’s kind of a roadshow. Let them see what is going on. Then, take them to other organisations to make them see it with their own eyes. Because people don’t believe your words only,” explains Theresa. Once they recognise the value, leaders can come up with a business plan and the actual numbers.
Dinesh is convinced, like any other cloud solution, cloud communication brings about scalability and agility. As a result, companies are already transitioning from traditional office culture to cloud culture.
With the trend toward remote work digitalisation being well established, a new corporate culture – the cloud culture – has replaced the traditional 9-5 mindset and office culture. The hybrid or remote model of work, enabled by the cloud, can satisfy both organisational demands and keep employees happy.
Both Mohit and Dinesh agree that happy employees keep customers comfortable and, this, in turn, ensures business growth.
Moreover, in terms of implementation in business settings, to convince top management to buy in for the cloud communication solution, education and experience are necessary.
To add more confidence in the implementation from the top level, the next step is to prepare a plan and RoI. On the employee level, the adoption rate of a cloud communication solution depends on the simplicity and convenience of its user experience. If it’s not simple, there’s hardly any inclination to adoption and little chance for success.
Mohit agrees that for the IT department, cloud communication needs to be a unified experience and the cloud environment needs to be able to speak with other settings.
Ultimately, cloud communications are the premiere solution that can manage the growing demand for effective organisational communications in the post-COVID era where remote working in a VUCA environment is the norm, Mohit concludes.
During the Metro Manila Council (MMC) session at the new Metropolitan Manila Development Authority (MMDA) office in Pasig City, mayors across Metro Manila authorised the deployment of the single ticketing system.
The mayors established the Metro Manila Traffic Code (MMTC) of 2023, which enables interconnectivity among government entities involved in transportation and traffic management in the metropolis with standardised fines and punishments.
According to MMDA acting chair Romando Artes in a news release, the unified ticketing system will be convenient for captured motorists because they can pay for their traffic-related offences anywhere, regardless of the city where they were detained. The standardised fines and penalties will also be recommended for implementation by the Land Transportation Office and local governments.
“This is a historic time for all of us because Metro Manila is finally adopting the single ticketing system that will greatly benefit our motorists after more than twenty years,” he remarked. “The single ticketing system would assist in eliminating confusion among our drivers, as would the option to pay their fines electronically. During an arrest, the driver’s licence will not be confiscated.”
The MMTC also has provisions for interconnectivity with the LTO’s Land Transportation Management System (LTMS). During the discussion, it was also agreed that the MMDA would give monies to acquire the hardware and information technology requirements needed for the LGU’s integration with the LTMS to be implemented seamlessly and simultaneously.
According to MMDA Resolution No. 23-02, the single ticketing system will unify existing national and local traffic rules to achieve effective transport and traffic management in Metro Manila. Aside from that, the LGUs will adopt measures establishing standardised sanctions for identified common traffic violations and a separate ordinance for traffic-related offences not covered by the traffic code.
Its acceptance and adoption will also address various apprehension methods; payment of penalties; redemption of licences and plates; and uncoordinated application of traffic regulations, which results in uncertainty for the driving public, loss of money, and productive hours. Francis Zamora, President of the MMC and Mayor of San Juan City, stated that the single ticketing system would go into force in the first quarter of 2023.
“To incorporate the single ticketing system, the Metro Manila LGUs (local government units) will have to enact their ordinances adopting the Metro Manila Traffic Code 2023 on or before March 15,” he said.
The Metro Manila Traffic Code of 2023, which would serve as the system’s framework, lists the following as the most common traffic infringement penalties that will be administered equally in all Metro Manila local government units: Disregarding traffic signs, Illegal parking (attended and unattended), Number coding UVVRP, Truck ban, Light truck ban, Reckless Driving, Unregistered motor vehicle, Driving without license, Tricycle ban, Obstruction, Dress code for motorcycle, Overloading, Defective motorcycle accessories, Unauthorised modification, Arrogance/Discourteous conduct (driver), Loading and Unloading in Prohibited Zones, Illegal counterflow, Over speeding.
Seat Belts Use Act of 1999, Child Safety in Motor Vehicles Act, Mandatory Use of Motorcycle Helmet Act, Children’s Safety on Motorcycle Act, Anti-Distracted Driving Act, Anti-Drunk and Drugged Driving Act
Before this, the Philippines National Capital Region Police Office (NCRPO) strengthened its digital transformation service with the SAFE NCRPO APP Alert to encourage a more effective and rapid approach to reporting a crime.
The smartphone application can be utilised with a finger touch to quickly communicate an alert to the nearest police officers patrolling in their jurisdiction. The app connects to an alert service controlled by the NCRPO’s Tactical Operation Centres (TOCs). The programme will deliver alerts via a short messaging system (SMS) if no mobile network coverage is identified.
On the same occasion, Department of Interior and Local Government (DILG) Secretary Benjamin Abalos Jr. remarked that using the app would help the NCRPO improve its response, mainly because criminals had also adopted the technology.
SINGAPORE – February 2, 2023 – Singapore Tourism Board (STB) has collaborated with National Geographic CreativeWorks to unveil UNSEEN/SINGAPORE, a campaign that showcases Singapore as a travel destination from the perspective of intrepid photographers from Southeast Asia. Through photography, the campaign includes a virtual exhibition which encourages travellers to explore the city-state’s cultural diversity and hidden spots, by taking a moment to observe the unseen beauty of destination Singapore.
Running from 2 February 2023, UNSEEN/SINGAPORE will showcase a collection of photographic works through a virtual exhibition, captured and curated by six photographers from across Southeast Asia. UNSEEN/SINGAPORE features the works of:
- Amani Azlin from Malaysia
- Tino Renato from Indonesia
- Chanipol Kusolcharttum, better known as “Rockkhound”, from Thailand
- Phạm Gia Tùng from Vietnam
- Gab Mejia from the Philippines
- Jayaprakash Bojan from Singapore
In curating the UNSEEN/SINGAPORE collection, each photographer visited Singapore in mid-2022, covering areas in Singapore that showcase nature, heritage buildings, cultural sites, and art. Each presented their vision of an UNSEEN/SINGAPORE through ways that resonate with their passions and personal experiences.
The photographers ventured across Singapore, going beyond its famous attractions and iconic skyline, to discover spots equally captivating – from charming neighbourhoods to lush and thriving offshore wetlands and a lighthouse at the island’s edge.
“We aim to inspire travellers to Singapore to rediscover the joy of travel once again. One way is to portray our destination in a different light, by helping visitors to see it afresh through another person’s eyes. UNSEEN/SINGAPORE set out to do this, through the lens of talented photographers from Southeast Asia, who tell their journey of discovery through photography. We hope they will inspire a new wave of visitors to discover a Singapore reimagined,” said Mr John Conceicao, Executive Director, Southeast Asia, STB.
“If you want to experience a country, you have to go down a layer below into the more local stuff to get a feel of what the country is. For people who’ve already visited Singapore, they should try and look for some of the unorthodox locations which they probably missed in their previous visits because
there’s a lot more to Singapore with the culture and heritage,” shared Jayaprakash Bojan, a full-time photographer and documentary filmmaker who advocates conservation via visuals and participated in the campaign.
UNSEEN/SINGAPORE is part of STB’s efforts to boost travel recovery through SingapoReimagine, a tourism campaign that highlights new, innovative and unexpected experiences in Singapore to audiences worldwide.
Between January to December 2022, Singapore recorded 6.3 million international visitor arrivals. Visitor arrivals were driven by strong demand from Singapore’s key source markets, such as Indonesia, Malaysia, the Philippines, Vietnam and Thailand.
Get to know the photographers
Amani Azlin from Malaysia
Amani is a multi-disciplinary visual artist who expresses her passion for minimalism through her work for various local brands. When Amani is taking pictures, she goes in with her camera and doesn’t give it too much thought. It’s all about taking pictures in the moment and only scrutinising them afterwards. For her, it’s about capturing candid, unscripted moments in daily life, even when she’s travelling in a different country. As the only female photographer in the group, she offers a fresh take on travelling to must-visit sites with her passion for slow travel rather than touch-and-go experiences.
Jayaprakash Bojan from Singapore
Jayaprakash Bojan was National Geographic’s Nature Photographer of the Year 2017. He is a nature-wildlife conservation artist whose work focuses on wildlife photography abroad. As someone who has lived in Singapore for around 7 years, the pandemic has pushed him to explore his own neighbourhood (particularly Pasir Ris Park) rather than places abroad. With this project, Jayaprakash rediscovers his home, Singapore, from a different perspective.
Tino Renato from Indonesia
A self-taught travel, food, portrait and still life photographer, Tino started his journey when he was younger, starting out with a film camera, and it remains his favourite medium for taking his pictures. For him, it’s all about capturing the raw moments of a place and its people and making them the focus of his pictures. It is what makes his photos appear simple while adding depth to the story as we can witness in the UNSEEN/SINGAPORE project.
Chanipol Kusolcharttum, also known as “Rockkhound”, from Thailand
After a few years of working as an air steward and travelling the world, Rockkhound decided to pursue and kickstart his passion for photography as a career, enabling him to continue exploring the world. The photographer-cinematographer from Bangkok started his photography journey about 10 years ago on Instagram while embracing the philosophy of slowing down to truly live in the moment and enjoy the scenery all around him when he is out and about. His style is to deliver motion and emotion, such as looking for an interesting composition to give some movement to still architecture in Singapore. He runs a production company in Bangkok, holds workshops and shares photo and filmmaking tips on his YouTube channel.
Phạm Gia Tùng from Vietnam
Tùng enjoys the photographic process – from scouting a location to finding new angles and setting up his shots, no matter how long it takes. The Hanoi-based photographer focuses on taking photos from angles people rarely consider, and constantly learning ways to improve his photography. Even though he has visited Singapore many times before, this project gave him the opportunity to appreciate and capture Singapore’s nature and people differently.
Gab Mejia from the Philippines
Gab is a National Geographic explorer and is passionate about wildlife photography and conservation. In 2021, he was awarded the World Wildlife Fund For Nature International President’s Youth Award and was also listed on the 2021 Forbes Under 30 List for The Arts in Asia for photography. His story started when his dad took him mountain climbing, sparking his interest in the natural world and the stories he could discover and capture behind it. His vision for this project is to show a different side of Singapore, capturing moments of the wild and pockets of nature.
UNSEEN/SINGAPORE will be open to the public on www.nationalgeographic.com/unseensingapore from 2 February 2023 inviting visitors to reimagine Singapore. The virtual exhibition will showcase each photographer’s ‘room’ based on their thematic-led collections. Viewers will be able to virtually visit many parts of Singapore including locations such as the Sim Kwong Ho shophouses, Pulau Ubin, Thow Kwang Pottery Jungle, Jurong Lake Gardens, Changi Chapel and Museum, and more.
To view the UNSEEN/SINGAPORE virtual exhibition, visit
To watch behind-the-scenes of UNSEEN/SINGAPORE, visit www.facebook.com/VisitSingaporeMY.
Singapore’s Minister-in-charge of Trade Relations, S Iswaran, and the European Commissioner for Internal Market, Thierry Breton, signed the EU-Singapore Digital Partnership (EUSDP), a comprehensive framework for all areas of bilateral digital cooperation between the EU and Singapore.
The partnership covers various aspects of the cross-border digital economy, including digital trade facilitation, secure data transfers, electronic payments, and standards and compliance. It also addresses cutting-edge areas like artificial intelligence (AI), digital identities, and 5G/6G. The partnership aims to enhance broader participation in the digital economy by collaborating on digital skills training for employees and the digitisation of businesses and public services.
The EU-Singapore Digital Trade Principles, the first outcome of the EU-Singapore Digital Partnership, were signed by Iswaran, as stated in a press release. This marks the beginning of a legally binding digital trade agreement between the two sides. The principles facilitate cross-border data transfers, reduce costs through electronic trade documentation and authentication, and enhance online consumer protection for people buying goods and services online.
Minister Iswaran and Commissioner Breton agreed to exchange best practices and/or develop projects in AI governance and standards and digital identities. The two sides will facilitate cross-border digital transactions and support SMEs’ digital transformation and digital skills. They also said they anticipate more joint projects between Singapore and the EU, including the EU Member States, in partnership with the private sector.
Iswaran stated that the EU-Singapore Digital Partnership strengthens connectivity and interoperability between the digital markets of the EU and Singapore. It will enable Singapore citizens and businesses to transact digitally more seamlessly and at lower costs. As a first deliverable, the officials launched a set of Digital Trade Principles, marking the first step towards a bilateral digital trade agreement that provides legal certainty for cross-border digital trade.
Digital infrastructure, such as data centres and submarine telecom cables, plays a crucial role in enabling cross-border connectivity between countries and regions. To create a secure, resilient, and sustainable digital environment for individuals and businesses, both sides will work together to promote digital infrastructure.
Furthermore, to support trusted cross-border data flows and data sharing, Singapore and the EU will work on the application of model data protection contracts and provide guidance for their use. They will also exchange information on the infrastructure and governance frameworks needed to facilitate data sharing.
The two sides will also cooperate on information sharing in platform governance and regulation. To drive the development and uptake of 5G and beyond 5G technologies, they will research use cases and possible areas of collaboration on R&D pilots. To support the deployment of AI, Singapore and the EU will encourage interoperability on AI governance, standards, and testing frameworks. Both sides will also explore cooperation on AI testbeds and research collaboration on AI.
Singapore and the EU have a strong economic partnership, built on the EU-Singapore Free Trade Agreement (EUSFTA), which came into effect in November 2019. The EU is Singapore’s fourth largest goods trading partner globally, with bilateral trade in goods totalling SG$ 102 billion (US$ 78.1 billion) in 2021, which accounted for 8.8% of Singapore’s total goods trade. The EU is also Singapore’s second-largest services trade partner globally, with bilateral trade in services exceeding SG$ 67 billion (US$ 51.3 billion). Investment relations are strong, with the EU being Singapore’s second-largest foreign investor and largest overseas investment destination.
The Ministry of Communication and Informatics carried out the Digital Leadership Academy (DLA) Programme to educate regional leaders and managers of commercial firms. The course seeks to improve the digital leadership capabilities of governors, regents, mayors, and business leaders. The government offers 500 training scholarships to public and commercial sector digital leaders.
This year, the Ministry of Communication and Informatics’ Human Resources Research and Development Agency cooperates with the Ministry of Home Affairs’ Human Resources Development Agency to organise the training.
“We will conduct training and visits for 20 regional heads in collaboration with the Ministry of Home Affairs, and we have already decided on Korea,” told Hary Budiarto, Head of the Ministry of Communications and Informatics Research and Development, at the Press Conference of the Ministry of Communications and Informatics Digital Talent Provision Programme in Central Jakarta.
Hary noted that the DLA programme’s training and visitation in 2022 had been fully completed for 20 regional head participants, with Singapore serving as the destination country. The initiative will introduce another 20 regional heads in 2023, with the Ministry of Home Affairs determining the regional head qualifications. The chosen region will be picked based on various criteria, such as districts and cities with low inflation or high digital community indexes, among many others.
Last year, the ministry cooperated with the BPSDM West Java Province to host a Smart Digital Leader for the West Java Champion course. They have agreed with the Regional Secretary to choose the theme of Dignified North Sumatran Smart Digital Leader for North Sumatra, which will be completed in March.
Apart from the public sector, the DLA programme collaborates with the business sector, including the Indonesian Telematics Society (Mastel) and a U.S. tech company focusing on digital infrastructure. The event will have 200 attendees.
The DLA programme is one of the Ministry of Communication and Informatics’ digital training programmes meant to address the needs of national digital talent. President Joko Widodo has declared this programme a priority to advance the country’s digital transformation.
According to Abdullah Azwar Anas, Minister for Administrative Reform and Bureaucratic Reform (PANRB), digital leadership has become crucial in today’s increasingly connected society. He mentioned that leadership would become one of the options for success in managing foundations and organisations. In terms of digital leadership, it is expected that a public leader is more responsive and technologically literate to capture messages from the public and guide the organisation in the proper direction.
Digital skills are also required to assist the government in implementing an Electronic-Based Government System (SPBE). The SPBE architecture is intended to facilitate thematic bureaucratic reforms, such as the RB eradicating poverty, the RB raising investment, and the RB accelerating the President’s genuine priorities. He emphasised five talents required for digital governance. Digital leadership skills, digital professional skills, digital socio-emotional skills, digital user skills, and 21st-century skills in society are among them.
Furthermore, when it comes to digital leadership, leaders must possess two digital talents: hard and soft skills. Mastery of public sector theory and methodology on hard skills such as organisational theory, public sector human resource management, and public policy analysis, he stated, needs to be revised. As a minor subject, it requires help for mastery of theory and methods from other disciplines, particularly competence in digital technology.
Meanwhile, leaders must have analytical skills to analyse critically and propose problem-solving ideas. A leader must also be proficient in public speaking, English, coding, creativity, dispute resolution and negotiation, and teamwork.
Two tech companies operating under Hong Kong’s Smart Government Innovation Lab have rolled out solutions that are now ready to be acquired by companies and institutions.
Solution I – Heritage Conservation Platform
The company under the Lab has proposed a comprehensive solution for heritage conservation that encompasses data capture, 3D modelling, and online visualisation of realistically rendered models. It supports a variety of capturing sensors and raw data types, including camera images, LiDAR point clouds, and RGB-D data, and can be used with stationary, handheld, robotic, or UAV platforms. With high-precision modelling, realistic texturing and rendering, and a lightweight web-based visualisation platform, this solution is ideal for archiving, exhibiting, renovating, and educational purposes.
The solution was designed to be applied in the areas of City Management, Education, Infrastructure, Recreation and Culture as well as Tourism.
The solution employs the latest in Artificial Intelligence (AI), Augmented Reality, Cloud Computing, Data Analytics, Deep Learning, Mixed Reality as well as Virtual Reality.
In Hong Kong, there are 132 declared monuments and over 1000 historic buildings with significant heritage value. To safeguard and preserve this archaeological and architectural heritage, a comprehensive 3D surveying record is essential for future preservation and monitoring against potential damage or destruction.
Currently, LiDAR scanning and image records are widely used for digital preservation, but the disorganized data and large size make them difficult to use and constructing 3D models from raw scanning data is time-consuming and labour-intensive.
The company has developed a cutting-edge AI-assisted algorithm that can accurately convert raw captured data into 3D models at a cost-effective price. The structured 3D models have the advantage of low data volume, ease of access, and meaningful information for engineers. The solution offered is modular and covers the entire process from data collection to 3D model generation and online visualization, offering great flexibility.
To raise public awareness, promote participation, and enhance cultural tourism, the company provides a realistically rendered 3D model and a lightweight, web-browser-based visualization that can be accessed from anywhere and on any device.
Solution II – LifeOnline: Smart Personal Emergency System for Law Enforcement
Law enforcement officers face various dangers on a regular basis. LifeOnline is a tool that keeps officers, especially those working alone in remote areas, connected with their team. In emergency situations, officers can seek help from their supervisor by pressing an SOS button on their smartphone. If they encounter danger, such as falling from a height or a medical emergency, the smartwatch will notify their team.
Using long-range wireless communication technology, LoraWAN, officers can stay connected even in remote areas covered by the government’s GWIN IOT network. If necessary, portable LoraWAN gateways and concentrators can further extend network coverage. The compact size of the smartwatch allows it to be used as standard equipment for law enforcement officers in their daily operations.
The solution was designed to be applied across the areas of Health as well as Law and Security.
The solution employs the latest in Cloud Computing, the Internet of Things (IoT) as well as Mobile Technologies.
The officers are connected with their teams and could get help in dangerous and emergency situations.
The Secretary of the Ministry of Electronic and Information Technology (MeitY), Alkesh Kumar Sharma, inaugurated the G20 Cyber Security Exercise and Drill for over 400 domestic and international participants as part of India’s G20 presidency.
The Indian Computer Emergency Response Team (CERT-In) held the Cyber Security Exercise and Drill in a hybrid format. International participants from over 12 countries participated online. Domestic participants from various sectors like finance, education, telecom, ports and shipping, energy, IT/ITeS, and others attended both in person and virtually.
Speaking at the event, Sharma highlighted the fact that cyber incidents are becoming increasingly sophisticated and disruptive. They have transnational impacts and there is a pressing need for collaboration to build collective resilience against cyberattacks.
Sivagami Sundari Nanda, the Special Secretary of the Ministry of Home Affairs (MHA), stressed the importance of a government-wide response to address cyber challenges, including cooperation with law enforcement agencies both domestically and internationally.
The event held a strategic tabletop exercise (TTX) and an operational drill using a CERT-In exercise platform. The first tabletop exercise catered to board and top management and was themed Synergy to counter Global Cyber Crisis. It focused on crisis management and crisis communication.
The second tabletop exercise, an operational drill was designed for CISO and mid-management, themed Building Collective Cyber Resilience. The scenario for the exercise, which included cyber extortion, data breach, supply chain attacks, and disruptions was derived from real-life cyber incidents, in which domestic-level (limited impact) incidents escalated to a global cyber security crisis. The exercises were successful in meeting their objectives and provided insights on enhancing and improving crisis management, crisis communication, incident response, and global coordination and cooperation.
Cybersecurity plays an increasingly important role as the world becomes more reliant on technology. Cybersecurity forms the backbone of a strong digital society, providing a trusted environment necessary to grow digital transformation and the confidence needed to advance digital adoption. Concurrently, strong cyber capability protects the economy from losses due to cybercrimes and builds the foundational capability to grow the emerging digital technology sector.
India has worked with several countries to build resilience against cyberattacks. Last year, CERT-In and the Cyber Security Agency of Singapore (CSA) designed and conducted the cybersecurity exercise “Synergy” for 13 countries. The initiative was part of the International Counter Ransomware Initiative-Resilience Working Group, which was led by India under the leadership of the National Security Council Secretariat (NSCS).
The theme of the exercise was ‘Building Network Resiliency to counter Ransomware Attacks’. Similar to the G20 cybersecurity drill, the exercise scenario was derived from real-life cyber incidents. As OpenGov Asia reported, the specific objective of the exercise was to assess, share, and improve strategies and practices among member-states to build network resiliency against ransomware and cyber extortion attacks.
The exercise ‘Synergy’ was hosted by CERT-In on its exercise simulation platform. Each state participated as a National Crisis Management Team, which was made up of different government agencies including National CERTs/CSIRTs, law enforcement agencies (LEA), communication and IT/ICT ministries, and security agencies.
CERT-In was launched in 2004 by the Department of Information Technology and is currently run under the Ministry of Electronics and Information Technology. CERT-In responds to cybersecurity incidents, reports on network vulnerabilities, and fosters effective IT security practices throughout the country. Under the provisions of the Information Technology Amendment Act 2008, CERT-In oversees the administration of the Act.
Market merchants in Quezon City, Philippines, can now apply for and book spaces and booths online using the Market One-Stop Shop platform (MOSS). According to City Administrator Michael Alimurung, the portal would identify “legal” vendor spaces free of impediments. It is also part of Quezon City Mayor Joy Belmonte’s ambition of making the city a desirable business location.
With the new system, the city government promises a smooth application process for renting a stall, including payment and collection of market rentals. This will also make the city treasurer’s office’s job easier because they will no longer have to collect rent in person.
To ensure that the new system is widely adopted, the local administration put free Wi-Fi connection points in barangay halls and hundreds of other public venues. A caravan will be launched to assist existing and prospective vendors in registering with the platform.
“Imagine treating the entire city as a public market. This method allows us to locate vendor locations online. It’s thinking broader by allowing us to treat the entire city in terms of how to assist our vendors,” Alimurung told at a press conference at Quezon City Hall.
Margarita Santos, director of the Quezon City Business Permits and Licensing Office, stated that the system would not replace any positions, such as market masters or market managers, but would make their tasks easier.
She stated that the MOSS would use a “first in, first out” queuing system and offer a five-year contract to the first vendor that applied for the space or stand. However, if they cannot satisfy the requirements within a specific number of days, they will be returned to the bottom of the queue,” Santos noted.
Market inspectors will check IDs supplied to registered merchants to guarantee that the correct renters occupy registered booths. Currently, over 12,000 sellers occupy public market stalls in the city. Those are our objectives. In addition, we want to incorporate 43 private markets.
According to Santos, the MOSS would also assist in eliminating red tape and corruption, such as those who reserve marketplaces and then rent them out to other merchants. Because this is an online system, we have a digital trail that allows us to see where the application took too long, who is at fault and admonish them.
Santos added that the system would also record vendor transgressions, which might result in losing their registration area or stall. She stated that registered vendors would be queued online once these areas are full until free space becomes available.
Procopio Lipana, Programmes and Projects Officer, stated that the site would make it easier for the city government and other law enforcement agencies to identify and apprehend unlawful sellers. Quezon City has an anti-hawker division and market inspectors who verify stall sizes and look for illicit merchants.
Indonesia is also working to improve digitisation in the conventional sector. Indonesia’s Ministry of Trade has targeted digitising 1,000 traditional markets and one million MSMEs as part of its digital transformation strategy. There are now 2,047 traditional markets that use local market websites through the Trade Facility Information System (TFIS), ten traditional markets that use digital marketing, and 51 conventional markets that operate QRIS for non-cash transactions.
According to Vice Minister of Trade Jerry Sambuaga, 326 traditional markets in 42 sub-districts have implemented e-retribution, 106,702 local traders, and 9.7 million MSME dealers have made non-cash transactions through QRIS.
The government of Indonesia’s digitalisation efforts have helped the country attain IDR980 trillion (US$ 63 billion), or 5.7% of GDP, by 2021. Indonesia’s GDP is predicted to reach IDR24 trillion (US$1.5 trillion) in 2030, with the digital economy accounting for 18% of GDP, or approximately IDR4,531 trillion (US$ 290 million).