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The growing potency of an AI Platform combined with a Graph Data Platform is successfully enhancing machine learning models and ultimately tackling complex decision making effectively. Undeniably, both technologies are working hand-in-hand to make data relationships simpler by being scalable, performant, efficient and agile.
The most evident advantages of Graph Data Platform were seen during the pandemic when governments needed to track down community infections. From tracing connections via complicated social networks to comprehending interconnections, Graph Data Platform with AI Platform has proven to be an excellent tool for data management in real-time.
Graph Data Platform successfully assists in aiding organisations to make data-driven, intelligent decisions. Additionally, it helps prevent fraud and potential information leaks that mushroom disproportionally with the rapid COVID-driven digitalisation.
The added agility that Graph Data Platform offers, makes it clear that the combination should be the preferred decision-making methodology. Further, an AI Platform along with a Graph Data Platform has proven to be cost-effective for the government and financial institutions.
In times of crisis, obtaining information in real-time has become critical for decision-making. With a Graph Data Platform, information can be structurally arranged quickly. These powerful capabilities are the missing link for agencies to drive actionable outcomes from the data.
Organisations will benefit from an enhanced machine learning model to build an intelligent application that traverses today’s large, interconnected datasets in real-time. The copious volumes of data that organisations generate and collect need to be analysed and interpreted if they are to streamline methods in forecasting based on real-time information and serve as an effective decision-making tool.
OpenGovLive! Virtual Breakfast Insight held on 2 December 2021 provided the latest insights on delivering an effective and efficient citizen or customer experience using Graph Data Platform. This was a closed-door, invitation-only, interactive session with the top Indonesian private and public sectors.
Mining and optimising the “new oil”

Mohit Sagar, Group Managing Director and Editor-in-Chief, OpenGov Asia, kicked off the session with his opening address.
Data is referred to as the new oil, Mohit says, but in and of itself it holds no value. It needs to be mined, refined and optimised to become a performing asset.
The world has fundamentally shifted and the challenges of these times will require sophisticated solutions to generate actionable information that will be vital for decision-making in real-time. Technology and data are the key pillars, Mohit asserts. While both the public and private sectors have vast amounts of data, are they obtaining genuine value from it?
This raises two fundamental questions: What technology is being used to find data today? Is there untapped technology that has not been explored?
Globally, public and private institutions are looking for excellent tools for data management in real-time. Obtaining real-time analysed data to help make critical decision making, moving an organisation or business from “good to great.” He stressed that increased visibility can help organisations make better decisions. It empowers people to make informed decisions, he asserts.
To enhance citizen experiences and to deal with the constant change, institutions need to be more intuitive to sense and respond to new technology opportunities to drive digital transformation. Websites need to be easy to use and safe to use across different mediums and devices. For Mohit, developing new competencies will increase trust and engagement, ease of use and ways of responding to a request.
Governments across the world are looking for excellent tools for data management in real-time that can provide insights into data, Mohit observes. The growing potency in an AI Platform combined with a Graph Data Platform has been proven to strengthen machine learning models and address complex decision making effectively, making it an ideal tool.
Graph Data Platform offers a tremendous edge in detecting and interpreting data, Mohit opines. Graph technology can now detect and interpret data to expand finance decision making and understand citizens better. It also offers fast screening, which is particularly effective for discovering money laundering, terrorist financing or corruption to improve governance and compliance.
One of the most obvious use cases for Graph Data Platform is contact tracing. Since COVID-19 proliferates through social interactions, Graph Data Platforms are perfectly suited to helping scientists and policymakers expose and understand connected data – from tracing connections through multifaceted social systems to understanding dependencies between people, places and events.
Before closing, Mohit stressed that organisations need to get smarter about leveraging resources and tools around them to achieve their business goals. He reminded agencies of the complexity of the challenges besetting the world today and the need to elevate the technology they are using. Against this backdrop, it would be wise for delegates to partner with experts to better place themselves to respond with agility and efficiency in a rapidly evolving world.
Accelerating growth through harnessing insights

Joko Parmiyanto, Chief of IT Transformation Division, Statistics Indonesia, spoke next about the strategies to pivot towards being an insights-driven organisation.
The challenges in this day and age are endless: issues of unintegrated data collection, the accuracy and coherence of data, the lack of policy and quality assurance, little attention to data users, lack of relevance and timelines and issues of data access.
He further explained what moving towards Indonesia One Data entails:
– Data Standard: Standards governing methodologies covering concepts, definitions, scope, classifications, measures, and units
– Metadata standard: Structured information that serves to describe the content and sources of data so that they can be easily found, used, or managed again
– Reference Code: The ability of data to be exchanged or shared between interacting systems
– Interoperability: The data generated must use the Reference Code and Master Data available on the One Data Portal
Emphasising the importance of utilising metadata-driven applications, Joko opines that reliable metadata gives the government more information and the ability to know – what is the collected data among ministries/agencies, what the data represents, how data moves through systems and who has access to it. For him, metadata-driven is the key success to realise data integration and orchestration among ministries/agencies.
Moving towards a single source of truth can help to streamline the flow of information and ensure information accuracy. Empowered by technology to manage, streamline and harness data, his organisation has launched Indonesia Data Hub (INDAH), which is a one-stop collaboration platform that aims to improve data literacy and value of statistics as well as support data interoperability and data exploration.
In summary, Joko reiterated the value of properly utilising and organising data. The insights generated through the proper use of technology can be the differentiating factor that propels the growth of the organisation.
Unlock the power of context and relationships with Graph technology

Benny Kusuma, Country Head – Indonesia, Neo4j, elaborated how Graph Data Platforms can elevate the operations and tackle issues that organisations and institutions are facing.
“Data is the new oil,” Benny agrees, building on Mohit’s opening analogy. “Data is the new plutonium.” In 2017, The Economist declared data to be the world’s most valuable resource while Forrester calls it “the new currency of business.”
Benny explains that a traditional database stores data in rows, columns and tables. They are great for quick storage and retrieval of data and aggregating. However, the architecture is not built for understanding relationships. Storing data as a graph on the other hand – as a network or web of interconnected things has some specific advantages. “It can be a game-changer” when applied to the right use case, unlocking new insights for otherwise impossible decision-making.
When that is made accessible it accelerates digital transformation and empowers decision making like never before. Data shapes every facet of the organisation; it inspires ideas, solves problems and allows organisations to monetise the vast reserves of data.
Yet, Benny observes from a study, that half of the data is still untapped and the pool of unconnected data is growing. A report forecasts that there will be 175ZB of data generated by 2025. However, 55% of an organisation’s data will be “dark” – unquantified and untapped – according to another recent global research. There is tremendous business potential in curating data relationships from the untapped, unconnected data, Benny opines.

Today, business leaders recognise that data is key to success, yet very few can say that their organisations successfully tap the value of all of their data and data relationships. To become truly data-driven and data-proven requires a system and a method that not only makes data more intelligent with an organisation’s growing business and data strategy, but also helps agencies find and tap into connections within data.
This is where Graph Data Platforms come into the picture: establishing relationships and connecting data. With other modes of organisation, basic organising principles are added to data to create a knowledge base. However, the context is shallow and quickly ages because the underlying infrastructure is not built for relationships. If the system can combine data, semantics and a graph structure, organisations will end up with a knowledge graph that has dynamic and very deep context because it was built around connected data.
Neo4j is the creator of the Property Graph and Cypher language at the core of the GQL ISO project. With thousands of Customers World-Wide, Neo4j is headquartered in Silicon Valley and has outposts in Singapore, Indonesia China, Australia, India and Japan.
Articulating the value of Neo4j, Benny asserts that Neo4j’s Graph Data Platform technology gives an edge in producing deep context through processing collected data to connected data. He points out that analysts have taken notice and ranked Graph Data Platforms as one of the top 10 trends in data and analytics in the last 3 years.
Graph Data Platforms are extremely versatile and can elevate the capability of companies and agencies – their use cases range from oversight, resource management, science and education, planning to security. With Graph Data Platforms, people can solve the previously unsolvable. Top financial institutions, retailers and telecoms, global governments overseeing civilian affairs, defence, and intelligence use Neo4j to analyse, optimise and protect. They have enabled customers to manage financial fraud, patient outcomes, the mission to Mars, global fare pricing and vaccine distribution.
In closing, Benny reminded delegates that Neo4j created the graph category and that it is a tool that can catapult organisations in their growth through faster and better-quality insights.
Interactive Discussions
After the informative presentations, delegates participated in interactive discussions facilitated by polling questions. This activity is designed to provide live-audience interaction, promote engagement, hear real-life experiences, and facilitate discussions that impart professional learning and development for participants.
The first poll inquired on the biggest challenge that delegates face when analysing information to handle a critical decision-making situation during a crisis. Most delegates (37%) indicated that exploring data relationships is the biggest challenge, followed by the difficulty in drawing conclusions (29%). The rest of the delegates expressed that their challenge lies in the interpretation of data (17%), the effectiveness of the data (13%) and ineffectiveness of the data (4%).
Mohit feels it is about how agencies look at data as a whole, identify relationships and contextualise the data. He also added that data has to be anonymised and shared, otherwise it is not “oil”.
On being asked what they experience as the greatest hurdle to becoming more data-driven, almost half (44%) of the delegates said that the skillset of the required workforce was the greatest hurdle. The rest felt their greatest hurdle was the annual IT budget or finance (28%), IT business or related projects alignment (24%) and challenges of IT infrastructure (4%).

On the pain points in their data-driven decision-making journey, an overwhelming majority (68%) found the use of data to drive business in a better more effective way to be a major hurdle while the rest (32%) opted for the need to capture more data (32%) as the ket issue.
Mohit believes that the issue is with generating insights. Capturing data is expensive but without proper organisation and sense-making of the data, the expenditure will not translate into usable insights. The key is to upskill so that agencies can harness the insights from data.
For use cases that best depict how Graph Data Platforms can be valuable to their organisation’s work, most (32%) found AI and Machine Learning the most compelling use case, followed by real-time analysis (24%). The rest of the delegates were split between identity graph (16%), customer 360 (12%), supply chain (12%) and fraud/money laundering (4%).
When asked about the current usage of Graph Data Platforms in their department or organisation, nearly half (46%) admit that they use it to a limited extent and are in the initial phase of exploring how it can be of value.
Other delegates use Graph Data Platforms at the enterprise level and are curious to find out more about scalability and distribution (advanced users/clients) (27%). The rest either use it on a small scale and have some understanding of it works (18%) or use it in several projects but not at the production level – not on large scale – (9%).
Inquiring what delegates thought were the advantages of Graph Data Platform and how it will enhance their daily decision-making process, about half (46%) were familiar but have not implemented the technology. The rest of the delegates were either not familiar and have not implemented the technology (33%) or have already implemented and are currently using the technology (21%).
Conclusion
In closing, Benny expressed his gratitude to everyone for their participation and highly energetic discussion.
He is firmly convinced of the edge that Graph Data Platforms offer organisations in their journey towards digital transformation. Complex problems require innovative solutions and harnessing Graph Data Technology can boost capabilities by generating real-time information and deeper analysis.
Before ending the session, Benny highlighted the importance of a Graph Data Platform in vaulting organisations to greater heights. Reiterating that digital transformation is an ongoing and collaborative journey, Benny encouraged the delegates to connect with him and the team to explore ways forward.

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The country is working closely with and expecting that telecommunications providers who are committed to playing a key role in the 5G revolution to help Indonesia’s transformation programme would also engage in the development of telecommunication networks to promote tourism efforts.
Most recently, Minister of Communication and Information, Johnny G. Plate, lauded the launch of 5G telecommunication services as part of the G20 Indonesia Presidency series to support the realisation of the G20 Summit in Bali by November 2022.
Bali is the sixth city in Indonesia to launch 5G services, following Surakarta, Jakarta, Surabaya, Makassar, and Balikpapan.
The Minister believes that the introduction of 5G telecommunications services will aid the Indonesian G20 Presidency in meeting its objectives, which include post-COVID-19 recovery and connection, digital literacy and digital skills, and cross-border data flows.
“We believe that 5G technology can accelerate the realisation of all these priorities,” says Minister Johnny.
The introduction of 5G would not have been possible without the participation and support of numerous stakeholders, including the Ministries of Communication and Information and Tourism and Creative Economy.
In addition, various new ideas can be produced for micro, small, and medium-sized enterprises (MSMEs) firms that can take advantage of the potential and ease of accessing a bigger market by using the internet.
The government will use its internet access to fuel the development of the country’s digital environment, with the goal of creating more chances for the country’s digital economy to grow.
Meanwhile, President Joko Widodo’s programme to discontinue analogue transmissions, also known as analogue switch-off (ASO), aids in the pace of digital transformation. As a result, the Ministry of Communication and Informatics works with a variety of stakeholders to ensure the success of the ASO programme.
Geryantika Kurnia, Director of Broadcasting of the Directorate General of Post and Information Administration at the Ministry of Communication and Information, stated that the government has planned to accelerate digital transformation if the migration of analogue to digital broadcasts is completed.
The execution of the ASO programme, according to Director Geryantika, will offer digital dividends. With the radio frequency spectrum savings, broadband internet, or high-speed internet services, such as the 5G network that has been tested in various places, are possible.
He added that depending on the size of the channel, each analogue broadcast channel frequency can be used for 6–12 digital broadcasts. The digital dividend can also be utilised to expand internet network coverage to locations that have not been accessible by analogue TV transmissions, particularly in frontier, outermost, and disadvantaged areas.
Director Geryantika further explained that the availability of additional networks and internet speed, as a positive impact of the ASO programme, will have a multiplier effect adding if the internet is evenly distributed, the economic potential could be all over Indonesia. It’s not just an analogue to digital migration.
Moreover, the Ministry of Communication and Information declared that digital TV broadcasts would reach areas with “blank spots,” or locations where TV transmissions have not yet been completed.
The blank area is caused by the difficulty of analogue TV broadcast technology to reach locations with diverse geographical conditions, such as the eastern part of Indonesia, particularly Papua, resulting in limited broadcast coverage.
As a result, after the ASO programme is implemented, the government has promised to create a digital TV broadcast network infrastructure in the leading, outermost, and underdeveloped areas, including the blank spots, through its broadcasting institution.
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The Hong Kong University of Science and Technology (HKUST) and a major cloud computing company recently signed a Memorandum of Understanding (MoU) to further their collaboration in nurturing local technology talent, collaborating on cutting-edge technology research and facilitating the research works of HKUST researchers.
Under the MoU, HKUST and the global leader in cloud technologies will nurture local talent in knowledge relating to data analytics, cloud computing and artificial intelligence (AI) to further develop Hong Kong’s pool of technology professionals and meet industry demands.
The two parties will roll out joint talent development programmes, providing workshops and seminars to prepare students with the practical skills they will require when using advanced technologies as well as promote a culture centred around new technology innovations. Internship opportunities will also be offered to HKUST students by the tech firm.
This partnership aims to support HKUST to move forward as an international leader in education and research. Drawing on its robust cloud experience, the tech firm will continue supporting HKUST in its exploration of Elastic High-Performance Computing (E-HPC) for accelerating HKUST’s research activities in pure science and engineering, as well as AI and machine learning. HKUST will also receive advisory to build an integrated, secure and flexible research platform connecting its campus in Hong Kong and the soon-to-be-opened Guangzhou campus.
The Vice-President for Research and Development at HKUST noted that the tech firm is an active supporter of pioneering research and academic-industry cooperation. Since 2018, both parties have jointly launched 10 collaborative research projects to advance the frontiers of innovative technologies and address challenges of the industry. HKUST aims to strengthen this partnership to pave way for an even closer collaboration, which shall bring greater benefits not just for us, but for the society and region as a whole.
The General Manager for Hong Kong SAR, Macau SAR, and Philippines, of the tech firm stated that the partnership with HKUST is an affirmation of our commitment to nurturing technology talent and fostering local innovation ecosystems. HKUST is a leading university with world-class research across disciplines.
He added that the company is delighted to work with HKUST to continuously prepare young talent for the future and looks forward to co-developing more advanced technologies to empower various industries and advance the GBA as a technology hub in Asia.
Through this collaboration, HKUST and the tech firm will also work together to explore new solutions in areas such as AI, next generation intelligent data processing platforms and serverless computing, in view of addressing technology-related challenges and opening up fresh opportunities for academic and industry experts to cooperate on projects.
The two parties have been long-term collaborators. Supported by the tech firm and its parent group’s AIR Programme, the two organisations have worked together on research projects spanning machine intelligence and data computing. Supported by the cloud tech firm, HKUST organised a FinTech hackathon to encourage its students to identify and solve industry challenges and develop innovation solutions.
The global cloud computing market size is expected to grow from US$ 445.3 billion in 2021 to US$ 947.3 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 16.3% during the forecast period. While technology spending in APAC has increased, the setback due to the recent COVID-19 pandemic is impending. The cloud technology adoption is expected to increase in sectors where the WFH initiative is helping to sustain enterprise business functions.
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The pandemic has had a significant impact on every country in the world in various sectors and industries. However, the epidemic has also inspired people to speed up their adoption of digital technology. ,This, in turn, has resulted in an increase in the amount of time individuals spend in the digital world.
“The average Indonesian people access the internet for more than 8 hours every day, both to find information and communicate to work online, study online, shop online and other online activities,” says Semuel Abrijani Pangerapan, Director General of Informatics Applications at the Ministry of Communications and Information Technology.
According to research conducted by Indonesian internet service providers, 210 million people in Indonesia now utilise the internet, which is 77% of the country’s entire population.
Director General Semuel believes that awareness and responsible management of the processing of personal data must be balanced with people’s lifestyles in the digital world.
The Director General emphasised that all activities in the digital space produce data that can be used to create new services or make decisions and policies. These decisions are often known as “data-driven decisions.”
He added that the legal basis for protecting personal data is still spread across 32 regulations, such as the telecommunications sector, the Electronic Information and Transaction Law and Government Regulation No. 71 of 2019 Concerning the Implementation of Electronic Systems and Transactions.
To provide Indonesia with a comprehensive legal framework that governs the protection of personal data, the Ministry of Communications and Informatics and the Indonesian House of Representatives continue to work on the Personal Data Protection Bill.
Meanwhile, the 3rd Digital Economy Working Group (DEWG) Meeting of the G20 Indonesia Presidency ended with a workshop about the flow of data across national borders. The goal of the workshop is to improve the cross-border data flow agenda for the G20 ministerial meeting in September 2022.
Each of the G20 countries held in-depth discussions to reach a mutual agreement on the agenda for cross-country data flows.
Not only G20 member countries, but also private sectors, international organisations, academics, and non-governmental organisations (NGOs) are taking part in the discussion of the agenda related to data flow across borders.
Indonesia is working hard to implement the cross-border data flow agenda as soon as possible for it to be compatible with the regulations under consideration, particularly the rules pertaining to the draught personal data protection (PDP) legislation.
The expectation is that the rule will safeguard domestic consumers when they engage in financial transactions on the digital market. According to him, Indonesians frequently utilise foreign digital markets.
It will be very vital in the future to execute a cross-border data flow agreement, as this will allow all G20 member countries to have a good impact on each other. Hence, there are currently efforts being made to establish global platform applications that are active in the countries that make up the G20.
As the country with the largest economy in the ASEAN region, Indonesia has pledged to make the problem of the flow of data across borders a topic of discussion at the G20 summit.
When it comes to streamlining the purchase and sale of goods and services, digital industries frequently include the exchange of data across international borders. The constantly expanding realm of electronic commerce is the primary driver of data flows, which ultimately result in data being monetised and contributing to the value of global markets.
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According to Johnny G. Plate, Minister of Communications and Informatics, three Indonesian satellites would be launched into orbit by next year using the Falcon-6 rocket operated by an aerospace manufacturer in the United States
“First, in May, Boeing’s Hot Backup Satellite. Second, it will be used to deliver the SATRIA-1 rocket in June or July. Third, to deliver the Telkom-Sat Satellite whose schedule is being prepared,” says Minister Johnny.
He added that the Falcon-6 rocket is a satellite that has been used and is not a one-time launch. Instead, the Falcon-6 rocket is used to transport the High Throughput Satellite (HTS) into orbit and back to earth. The Minister hopes that the launch process will run smoothly and the placement of the satellite orbits according to the scheduled time.
The HBS and SATRIA satellites could operate in the fourth quarter of 2023. After being launched, in the first phase, the HBS will be used to serve 20,000 points of public service facilities throughout Indonesia.
For the SATRIA-1 satellite, the name is PSN-N3 which will carry out operations and maintenance. Meanwhile, the Boeing satellite, which is called PSN-N5, will also be operated and maintained by PSN as a private satellite.
With the launch of the satellite, Indonesia will have a satellite capacity of 2 X 150 Gbps. However, Indonesia will use a total of 230 Gbps. The 150 Gbps SATRIA-1 is used by all of Indonesia, while the 150 Gbps Hot Backup Boeing, 80 Gbps is used for Indonesia.
The remaining 70 Gbps will be used by the Philippines and Malaysia due to Public-Private Partnership (PPP). Minister explained that the nation should measure the commercial feasibility and there are commercial and financial considerations as well.
The Minister of Communication and Information stated that satellite transportation usually uses large-bodied cargo aircraft. Hence, with the limitations of the carrier, according to Minister Johnny, an alternative will soon be sought.
The possibility for SATRIA to use sea transportation routes from France using ships brought to Florida or across the Atlantic. It takes about two weeks of transportation, as well as the Boeing (Hot Backup) satellite that will use land transportation from its production site in Pasadena to Florida, it takes 9 to 10 days of road trips with special containers.
Minister Johnny is optimistic that the logistics and transportation problems will only slightly affect the commercial operation date.
Meanwhile, in addition to monitoring developments in the manufacture of satellites, Minister Johnny is preparing the construction of an earth satellite that is in accordance with the High Throughput Satellite (HTS) by using the Hot Backup Satellite (HBS) technology.
Minister Johnny stated that an earth station needs to be built so that there is a signal receiver from space. According to him, the government hopes that the construction of the earth station that is being carried out can run well.
He added that to support the operations of the two satellites, the government has also started to build 11 earth stations or gateways in Indonesia. Later it will be added to 18 gateways for two satellites.
The construction of 11 earth stations to connect space bridges shows the government’s seriousness in pursuing the target of the SATRIA-1 Satellite Project.
The Telecommunications and Information Accessibility Agency (BAKTI) of the Komifo Ministry built gateways in these 11 locations with the consideration of equitable access and acceleration of digital transformation.
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The Ministry of Communication and Informatics together with the Communication and Information Office of East Java Province, and the Indonesian Anti-Defamation Society (MAFINDO) recently held a Digital Literacy Week which aimed to increase the digital literacy capacity of the local communities and the millennials so that they can utilise the digital technology effectively and responsibly.
There is a pressing need for digital literacy since the pace of technological advancement continues to outpace the skills of the human workforce. To keep up with the pace of technology advancements, HR development needs to accelerate.
– Hudiyono, Head, Communications and Information Technology, East Java Province
The Digital Literacy Week is one part of the National Digital Literacy Programme entitled Indonesia Makin Cakap Digital which raises four pillars of digital literacy, namely Digital Ethics, Digital Capability, Digital Security, and Digital Culture. This activity aims to reach 50 million people by 2024.
Digital literacy has been promoted since 2017 by the Ministry of Communications and Informatics but because of the pandemic, digital literacy programmes became part of President Jokowi’s vision and mission efforts regarding the development of digital human resources.
With this, millennials or the younger generation are referred to as one of the potential generations in the current era of technological disruption.
Moreover, the Ministry of Communication and Informatics has created digital literacy modules such as the digital security module on fundamental personal digital privacy and security practices; hoax resistance class; personal branding class; and creator content class.
The digital literacy discussion assembly, in which participants from millennial groups and local communities explored how to become more digitally literate using the four pillars of digital literacy, was attended by more than 350 individuals.
Meanwhile, according to the Director General of Information and Public Communication of the Ministry of Communication and Informatics, Usman Kansong, the development of digital skills for MSMEs is needed to be able to promote their products in the online market (e-commerce). In addition, with digital skills, MSMEs are expected to be able to produce new technology or applications that can be used by other similar business actors.
The agency also involves scholars, priests and the younger generation to encourage the productive use of digital space. Director General Usman emphasised that the Ministry continues to aid MSMEs in actively selling on digital platforms.
After the recently held 3rd Digital Economy Working Group (DEWG) Meeting of the G20 Presidency, the Minister of Communication and Information, Johnny G. Plate visited the MSME exhibition booth in West Manggarai Regency.
The Minister noticed the product produced and interacted with West Manggarai MSME entrepreneurs and appreciated the process of agricultural products and packaging with good, attractive designs and the “Proudly Made Indonesia” logo.
The Minister also provides input so that MSME entrepreneurs can narrate their products well and are able to take advantage of technological advances to market MSME products and transact with buyers such as barcode technology.
Local entrepreneurs hope that the MSME digitisation process will be able to elevate the West Manggarai MSMEs to compete at national and international levels.
The visit of Minister Johnny is a matter of pride for them, and they hope that the process of digitising MSMEs will be able to elevate West Manggarai MSMEs to international markets, which will lead to improving the economy of MSME entrepreneurs.
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Data is information that has been organised in a way that makes it simple to move or process. It is a piece of information that has been converted into binary digital form for computers and modern methods of information transmission.
Connected data, on the other hand, is a method of displaying, using, and preserving relationships between data elements. Graph technology aids in uncovering links in data that conventional approaches are unable to uncover or analyse.
Different sectors have invested in big data technologies because of the promise of valuable business insights. As a result, various industries express a need for connected data, particularly when it comes to connecting people such as employees or customers to products, business processes and other Internet-enabled devices (IoT).
In an exclusive interview with Mohit Sagar, CEO and Editor-in-Chief of OpenGov Asia, Chandra Rangan, Chief Marketing Officer of Neo4j shared his knowledge on how a connected data strategy becomes of paramount importance in building a smart nation.
Connected data enables businesses
A great example of the power of graph technology, and a very common use case for Neo4j, is its use in the financial sector to uncover fraud. Finding fraud is all about trying to make connections and understand relationships, Chandra elaborates. A graph-based system could detect if fraud is taking place in one location and determine if the same scenario has occurred in other locations.
“How does one make sense of this? Essentially, you are traversing a network of interconnected data using the relationships between that data. Then you begin to see patterns develop and these patterns provide you with answers so that you can conclude whether there is fraud.”
What is of great concern is that fraud is occurring with much greater frequency and with a higher success rate nowadays. The key to stopping and mitigating the impact is time. Instead of detecting a fraud that occurred hours or days ago,
“What if the organisation could detect it almost immediately and in real-time as it occurs?” asks Chandra. “Graph offers this kind of response and is why it’s a great example of value!”
Supply chain and management are other excellent examples of RoI. One of Neo4j’s clients, which operates arguably the largest rail network in the United States and North America created a digital twin of the entire rail network and all the goods. With graph technology across their network, they can now do all kinds of interesting optimisation much faster, leading to better, more efficient outcomes for their entire system.
The pandemic has taught the world about the value and fragility of supply chains. Systems across the globe are being reimagined as the world’s economy realise the need to become more digital and strategic. More supply sources, data, data sharing, customer demands, and increased complexity necessitate modern, purpose-built solutions.
Apart from all the new expectations and requirements for modern supply chains, systems need to and are becoming more interconnected because of new technologies.
Maintaining consistent profitability is difficult for firms with a high proportion of assets. Executives must oversee intricate worldwide supply chains, extensive asset inventories and field operations that dispatch workers to dangerous or inaccessible places.
With this, organisations need a platform that connects their workforces and makes them more capable, productive and efficient. A platform that provides enterprises with real-time visibility and connectivity, while also assuring efficiency, safety, and compliance.
Modern technologies are required to improve interconnectivity, maximise the value of data, automate essential procedures, and optimise the organisation’s most vital workflows.
Modern data applications require a connected platform
“When we programme, when we create applications, we think in what we are calling a graph. This is the most intuitive approach that you can have,” says Chandra.
Any application development begins with understanding the types of questions people want to solve and then mapping it to a wide range of outcomes that they want to achieve. These are typically mapped in what is known as an entity relationship diagram.
Individuals’ increased reliance on systems that work in a way that makes sense to them and supports them has increased criticality. And frequently, when these systems fail, Neo4j makes sense of complexity and simplifies what needs to be done, resulting in a significant acceleration.
As the world becomes more collaborative, integrated, and networked, nations must respond more quickly to changes in their business environment brought on by the digital era; otherwise, they risk falling behind or entering survival mode.
The proliferation of new technologies, platforms, and devices, as well as the evolving nature of work, are compelling businesses to recognise the significance of leveraging the most recent technology to achieve greater operational efficiencies and business agility.
A graph platform connects individuals to what they require, and when and when they require it. It augments their existing process by facilitating the effective recording and management of personnel data. Neo4j Graph Data Science assists data scientists in finding connections in huge data to resolve important business issues and enhance predictions.
Businesses employ insights from graph data science to discover activities that point to fraud, find entities or people who are similar, enhance customer happiness through improved suggestions, and streamline supply chains. The dedicated workspace combines intake, analysis, and management for simple model improvement without workflow reconstruction.
As a result, people are more engaged, productive, and efficient with connected data. Nations can bridge information and communication gaps between executive teams, field technicians, plant operators, warehouse operators and maintenance engineers. Increasing agility and productivity offers obvious commercial benefits.
In short, organisations easily integrate their whole industrial workforce to increase operational excellence and decrease plant downtime, hence maximising revenues. This methodology is based on a collaborative platform direction.
Contextualising data increases its value
According to Chandra, data is a representation of the world in which people live, and people use data to represent this world. As a result, the world is becoming more connected, and people no longer live in silos and continue to be associated in society.
“If you think about data as the representation of the world that we live in, it is connected data and we can deal with all the complexities that we need to deal with when we try to make sense out of it,” explains Chandra.
Closer to home, connected data is crucial to Singapore’s development as a smart nation. “Connected data is at the centre of each of those conversations around developing the nation. When you think of Singapore as a connected ecosystem and when you think about citizens, services, logistics, contract tracing, and supply chain.”
Chandra believes that the attributes have saved the connection between data and people, which is why connections are important. Once people understand those connections, it becomes much easier and much faster to derive the insights that are required.
Without connected data, organisations lack key information needed to gain a deeper understanding of their customers, build a complete network topology, deliver relevant recommendations in real-time, or gain the visibility needed to prevent fraud.
Thus, “knowing your customer is understanding connected data.” With the right tools, data may be a real-time, demand-driven asset that a financial institution can utilise to reinvent ineffective processes and procedures and change how it interacts with and comprehends its consumers.
“Me as a person – who I am, my name, where I live – these are all properties of who I am. But what really makes me me, are the relationships I have built over time. And so, the notion that almost every problem has data that you can really make sense of with graphs is the larger “Aha” moment,” Chandra ends.
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The state of Punjab has launched inaugurated its first hi-tech integrated command and control centre (ICCC), which will supervise 1,401 closed-circuit television cameras that have been installed across the city of Ludhiana.
The ICCC will monitor traffic, LED lights, sewage treatment plants, common effluent treatment plants (CETPs), rooftop solar panels, and encroachments and defacements. It will oversee the revenue collection of the municipal corporation, including property tax, water and sewerage, disposal, and pet registration. It will measure air quality with data sourced from the central and state pollution control boards. It also has a GPS-based vehicle tracking system to monitor solid waste trucks, corporation vehicles, and city bus services.
As per reports, the centre was set up at a total cost of US $4.5 million. According to the state’s Local Bodies Minister, Inderbir Singh Nijjar, 330 more cameras are being installed in the city that will be linked to the ICCC. The cameras will also help to monitor secondary garbage collection points, compactors along the Buddha Nullah stream, and stray animals.
About 30 vehicle-mounted camera systems are also being installed on police and municipal corporation vehicles that will provide live-feed surveillance footage during protests, public gatherings, or other functions in the city. Additionally, 600 external IR illuminators with a 200-metre range would ensure better monitoring even during zero visibility. Officials believe the centre will bring sweeping change in the functioning of the civic body and police administration.
Punjab has been exploring the use of emerging technology in governance over the past few years. In 2020, it became the first state to roll out a business intelligence tool for big data collection. The tool was provided for free by the Ministry of Home Affairs (MHA). In 2021, the state announced it would integrate crime and criminal tracking networks and systems (CCTNS) following the roll-out of two data analytic tools. The systems enabled police officials in the field to analyse data in a web and mobile-based application. 1,100 tablets were given to police officials in the field and 1,500 mobile phones providing access to a comprehensive database were procured.
Other states around the country are also deploying technology to support public administration activities. Earlier this week, the southern state of Telangana inaugurated a US$ 75 million police ICCC, which will function as a nerve centre for operations and disaster management. It will collect information from multiple applications, CCTVs, and traffic systems for predictive policing.
The ICCC is divided into five blocks. Tower A is the headquarters of the Hyderabad City Police Commissionerate. Tower B is the Technology Fusion Tower that hosts backups-related units like Dial-100, SHE safety, cyber and narcotics cells, and crimes and incubation centres.
Tower C has an auditorium on the ground floor and Tower D has a media and training centre. Tower E houses a command control and data centre for multi-department coordination and CCTV monitoring. The CCTV room will have access to around 922,000 cameras installed across the state.
Police can check footage of 100,000 cameras at the same time. The ICCC has a space for artificial intelligence (AI), data analytics, and social media units. The building also has a sewerage treatment plant and solar panels that can generate up to 0.5 megawatts and. As much as 35% of the land area is dedicated to greenery and other amenities such as a gym and health and wellness centre.