October 21, 2020

We are creating some awesome events for you. Kindly bear with us.

We are creating some awesome events for you. Kindly bear with us.

Accelerating Digital Transformation for Seamless Citizen Services

How do you ensure service continuity and efficiency?

The change in citizen and customer expectations is accelerating digital transformation. It mandates institutions to upgrade their infrastructure to meet the demands of the ‘new normal.’

OpenGov Asia cordially invites you to this exclusive and timely OpenGovLive! Virtual Breakfast Insight aimed at imparting knowledge on strategies how to maximise digital technologies to ensure resiliency and continuity in services amid a pandemic.

Accelerating Digital Transformation for Seamless Citizen Services – Agility, Efficiency and Resiliency in Post-COVID-19 Era


Enhancing service continuity, agility and resiliency through digital technologies in the ‘new normal’

The Philippines is one of the hardest-hit countries by COVID-19.  The pandemic became the catalyst for change to transform organisations and adopt technologies including resilient IT systems. Now more than ever, digital technology is at the forefront to ensure that goods and public services continue seamlessly.

Reinforced digital environments present various opportunities, e.g. reduction in capital expenditure, lowered operating costs, accelerated access to products or services, risks mitigation and customer satisfaction improvement.

But dispersed workforces translate to greater reliance on agile technologies and digital solutions. This also means dependence on cloud and service providers.

Questions then arise:

  • Does your organisation have the technology to ensure data security, reliability and efficiency?
  • Does your organisation have the technology to guarantee operational resilience and support fluctuating workloads?

The current pandemic is a game-changer. It has forced institutions to closely examine business continuity efforts amid crises. Whether it be due to health risks, geopolitical situations or natural disasters, agencies need to be resilient to overcome obstacles.

With multiple roadblocks, what can organisations like yours do to adapt to the new normal?

What kinds of technologies and cultural shifts will actually help your institution thrive?

Who Should Attend

Meet Our Distinguished Speakers

Joshua Au
Head, Data Centre
Agency for Science, Technology and Research (A*Star)

Tony Kang
Business Vice President, Secure Power
Schneider Electric Philippines

Mohit Sagar
Group Managing Director and Editor-in-Chief
OpenGov Asia

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Thank you very much OpenGov for the experience. There should be more sessions like this for government agencies on a regular basis, sort of a gut check across the government to see if we are synchronised on our goals and actions.

Information & Communications Department 

Securities & Exchange Commission

The topics are very interesting, especially in its application to make Government more efficient in the new normal.

Information & Communications Technology

National Economic & Development Authority

This is a very informative and engaging session, and you get to learn a lot from the speakers and participants.

Scientific & Technical Services

Department of Science and Technology


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We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.