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First unmanned retail store launched in Malaysia

According to a recent report, the way Malaysians buy and sell products is set to be disrupted with the introduction of a revolutionary humanless retail technology called a Retail Technology company. Launched recently, the state-of-the-art, technology is the brainchild of a joint venture between a group of Malaysian shareholders and a China-based company, the pioneer of the humanless and cashless convenience store in China and the world.

In an effort to bring added value to Malaysian retailers and consumers, Scientific Retail has further enhanced the technology. The new the tech offers retailers an exciting, cost-efficient and practical avenue to market and sell their products.

The easy availability and accesses-ability of the 24-hour unmanned store will provide consumers with a simple and seamless shopping experience. Furthermore, smart entrepreneurs are also invited to create novel ideas leveraging on this technology to spearhead new business ventures.

During the launch event, the CEO of the parent company stated that Scientific Retail was inspired by the growth and success of the unmanned store company, which launched its flagship store in June 2016. To date, the company has been successfully installed in over 400 locations throughout China.

The creators of the tech believe that this technology coupled with local enhancement will be ideal for the Malaysian market and are delighted to be the first partner outside of China to introduce this technology.

The CEO added that will save costs, improve convenience, and provide greater security. It also provides accurate data analytics, enabling business owners to understand consumers’ preferences, subsequently allowing them to customise their offerings to appeal to the targeted market segments.

The technology can cater to all types of businesses and across industries, from fashion to F&B, traditional retail to consumer electronics. The flexibility of this platform also allows unmanned stores to be placed at diverse locations including high rise residential and commercial towers, educational institutions and transportation hubs, amongst many others, he added.

The retail technology company’s stores also feature a highly advanced image recognition system that can auto-detect products. It also has sophisticated monitoring and interactive systems, including facial recognition, patented artificial intelligence and theft prevention.

All these will come together cohesively to provide unparalleled convenience and seamless experience for consumers. In addition, the parent company is able to provide consultancy services, end-to-end setup, which include external and internal fabrication, as well as 24-hour monitoring services and remote ‘face-to-face’ customer support, with a touch of a button, for consumers.

The Managing Director of a trading company said that they are delighted to be the first in their industry to offer this innovation to all Malaysians. This partnership allows the firm’s customers access to the Select store at any time of the day. Additionally, the cashless transactions provide added convenience which they hope will continue to keep them happy and satisfied.

The parent company of the unmanned stores also collaborated with Malaysia’s leading e-wallet provider to create a seamless mobile payment experience for users. The e-wallet provider stated that they are pleased to work with the retail tech firm in creating an integrated payment system that works seamlessly with the humanless retail tech. This integration with the retail tech company will allow consumers to shop and pay conveniently using one mobile app for a better user experience.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.