September 25, 2023

We are creating some awesome events for you. Kindly bear with us.

Five Strategic thrusts, strong focus on open data for Malaysia's public sector

Five Strategic thrusts

At the Public Sector CIO Convex 2016, organised by the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), Tan Sri Dr. Ali Bin Hamsa, Chief Secretary to the Government of Malaysia outlined five key areas of thrust, as part of the Public Sector ICT Strategic Plan (PSISP).

The PSISP will serve as the blueprint for the implementation of a citizen-centric digital government and enhancing the efficiency and productivity of the public service hover the next five years. Accordingly, the theme of the conference for this year was ‘Digital government towards digital citizens’.

The five strategic thrusts are:  

  • Customer-centric – Digital services will be integrated, so that data can be presented through a single window, allowing customers to shape, share and consume information, whenever and however, they want it.
  • Multichannel – Government agencies will interact with citizens through many different channels, including websites, email, smartphone applications and social media.
  • Information-centric – Agencies will change their approach in how they manage information. They will move to managing discrete pieces of open data from managing documents, so that the information can be presented in a way which will be most useful for consumers.
  • Shared platform – Resources and costs would be rationalised across government departments and agencies, by centralising, consolidating and standardising common applications and infrastructure, such as data centres, networks and security surveillance.
  • Security and privacy – There will be strong focus on security and privacy, to foster public trust in services used, transacted and communicated. (A Public Sector Cyber Security Framework and a National Cryptography policy are available to public sector agencies.)

Tan Sri Dr. Ali Bin Hamsa said that bringing together transparency of information and big data analytics can help track service delivery and facilitate improvements in efficiency. At the moment, 1463 data sets are available in the Public Sector Open Data Portal, The target is to increase it to 7000 datasets by 2020. Improving this platform is key to unlocking its value through community usage and creation of applications.

In furtherance of the open data initiative, the Malaysian public service is collaborating with the Open Data Institute and the World Bank. An Open Data Readiness Assessment was conducted by the Malaysian government together with the World Bank earlier in November.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

Send this to a friend