February 24, 2024

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Government to Provide More Digital Solutions for Education and Healthcare Sectors

The Infocomm Media Development Authority and Enterprise Singapore have increased the range of pre-approved digital solutions to help Small and Medium-sized Enterprises in the healthcare and education sectors manage the impact of COVID-19.

The new video teleconsultation and Learning Management System solutions will help healthcare and education providers to deliver their services remotely in order to better serve their patients and clients with greater convenience and safety.

Mr Ted Tan, Deputy Chief Executive Officer of Enterprise Singapore, also said: “The COVID-19 pandemic has made it more important than ever for businesses in service sectors, such as healthcare and education, to find new ways of serving their customers.”

“We hope these digital solutions that support the delivery of services to customers virtually will enable our healthcare and education businesses to continue running their operations, and help retain their workers. It can also strengthen their capabilities for the long-term”.

These pre-approved solutions under the SMEs Go Digital programme qualify for up to 80% subsidy from the Productivity Solutions Grant (PSG) until 31 December 2020.

The expanded range of pre-approved solutions follows IMDA and ESG’s announcement on 17 April to offer new pre-approved remote working solutions that are bundled with laptops, to support businesses with their work-from-home arrangements.

“COVID-19 is accelerating the transition to a new model of service delivery using digital solutions. To help healthcare and education sector providers continue delivering much-needed services, we have included video teleconsultation and Learning Management System solutions in SMEs Go Digital, so that these solutions can enjoy up to 80% support from the PSG.

“Digitalisation will continue to be an important enabler for all businesses even after COVID-19. We are happy to collaborate with industry partners to support our SMEs to go digital and adapt to the new normal,” said Ms Jane Lim, Assistant Chief Executive, Sectoral Transformation Group, IMDA.

Video Teleconsultation solutions for the healthcare sector

Due to the need to minimise movement and the safe distancing measures put in place due to COVID-19, healthcare institutions and doctors are starting to incorporate live video consultation into their practice.

Live video consultations can be a safe alternative to in person consultations when used by appropriately trained providers for suitable patients and clinical conditions. This also improves patient engagement, care accessibility and outcomes.

Video consultation offers patients with non-emergencies and chronic conditions the option to receive care from their homes. Video consultations can help doctors connect easily with patients and enable continuity of care during the COVID-19 period.

The IMDA and ESG have worked with the Ministry of Health to pre-approve three teleconsultation solutions under the PSG to make such technological solutions more accessible to healthcare practitioners and institutions,

Learning Management System for the education sector

In the education sector, the COVID-19 situation and safe distancing measures have led to preschools, schools, education centres, and Continuing Education and Training (CET) providers progressively taking their lessons online. Many also use virtual meeting platforms to conduct virtual lessons with learners.

To support education centres and CET providers in delivering online education content for their learners effectively, IMDA and ESG have worked with SkillsFuture Singapore  and the Early Childhood Development Agency to pre-approve two Learning Management Systems.

Education centres and CET providers can use these solutions to create online content, record attendance digitally, as well as issue digital certificates. They can also deliver both online and blended learning programmes to cater to the varied needs of different learners.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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