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Global organisations and Governments worldwide have developed apps to give citizens COVID-19 updates, situation reports, health risk assessments, a tracker of the spread of the disease throughout the country as well as the rate and numbers of infected.
The Value in Apps is the Functionality to Contact Trace
These apps have been available pretty much from the beginning of the outbreak but what is taking a little longer to develop and release to the public; and where the value lies in helping the authorities to slow and manage the spread of the coronavirus, is the functionality to contact trace.
An increasing number of Governments are preparing to release contact tracing apps to help quickly identify individuals who have been exposed to the virus and to contact them immediately in a bid to stop further spread of the virus.
Contact Tracing apps are considered key in helping governments flatten the curve of the virus spread.
Traditional Contact Tracing Methods are too Slow and Transmission of the Virus is Fast
One of the main reasons Governments are keen to introduce a Contract Tracing app to the public is that traditional contract tracing methods are too slow. Transmission of the virus is fast, while many of the infected do not show symptoms straight away, by the time authorities have identified those who have been exposed, they have already transmitted the virus to others.
Traditional contact tracing methods are labour intensive, using resources that could be better deployed elsewhere during the pandemic, this includes coveted resources such as hospital staff, health officials and police services.
Contact Tracing using a smartphone app is more accurate – traditional methods of tracing rely on the memory of those who have been infected. Human error is only natural, and remembering exact times and locations is not always easy, especially if unwell or perhaps not able to respond to investigative questioning on past movements.
Data from apps would provide an extensive log of the patients’ past activities, exact times and locations and with its Bluetooth capabilities then identify those who had been in their vicinity and how long they would have been exposed to them. It would also make contacting exposed individuals much easier and quicker.
Although the benefits are immeasurable to protect public safety, it has raised questions about personal data, privacy laws and government surveillance on its’ citizens. Most governments have taken the approach that it is an ‘opt-in’ resource, urging people to join in a collective effort to help their country and their people.
Singapore Contact Tracing – leads by example
Many countries are following the model Singapore has used. The government launched an app called TraceTogether on 20 March and already has over 910,000 users.
The TraceTogether app uses Bluetooth signals to determine if an individual is near another TraceTogether user. The Bluetooth proximity data is encrypted and stored only on the users’ phone. The Ministry of Health (MOH) will seek consent to upload the data if needed for contact tracing.
Singapore has made its COVID-19 contract tracing app open source to help developers around the world to build local solutions. And many countries are doing just that.
Countries inspired by Singapore Aim to Launch Contract Tracing App as Soon as Possible
Malaysia and Australia have openly said they are interested in replicating an app similar to Singapore’s TraceTogether app.
Malaysia
According to the Minister of Science, Technology and Innovation Khairy Jamaluddin, Malaysia is currently preparing a smartphone application to track citizen movements.
Australia
The federal government in Australia launched a COVID-19 app last weekend, without contact tracing functionality, but Prime Minister Scott Morrison has said that they are working on this capability. It is thought that there may be an app with contact tracing functionality launched this week as the government have been briefed by a private-sector group which have developed an app called ImpactApp.
UK
The National Health Service in the UK is in talks to roll out a smartphone app that instantly traces close contacts of people carrying the coronavirus and advises them to self-isolate. The app, developed by NHSX – the health service’s digital transformation body along with academic and industry partners is in advanced stages of evaluation and they are hoping to deploy within weeks.
Germany
Germany also hopes to launch a smartphone app within weeks to help trace coronavirus infections, with the aim of adopting an approach similar to that of Singapore, an effective app that does not invade people’s privacy or break European privacy laws.
With digital contact tracing becoming a more important priority to the government, as well as being an integral part of the government strategy to combat this pandemic, these smartphone apps could lead to a substantial number of lives being saved and critical to protecting public safety.
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The Singapore Land Authority (SLA) is launching numerous new collaborations to address urban challenges by leveraging geospatial technology to facilitate data-driven decision-making and solutions. Geospatial technology is location-based technology that is widely used in areas such as mapping and road navigation and is a key enabler in supporting Singapore’s Smart Nation and sustainability initiatives.
Dr Amy Khor, Senior Minister of State, Ministry of Sustainability and the Environment, and Ministry of Transport, announced the new collaborations at the recently concluded Geo Connect Asia 2023. The Senior Minister was also present at the signing ceremonies for two SLA collaborations: the Container Depot and Logistics Association (Singapore) and the General Authority for Survey and Geospatial Information of the Kingdom of Saudi Arabia.
SLA has also begun its first bilateral collaboration with the General Authority for Survey and Geospatial Information (GEOSA), Kingdom of Saudi Arabia, as part of its efforts to foster international knowledge exchange and contribute their experiences in the use of geospatial data and technology.
The collaboration stems from both countries’ rapid urbanisation, which has resulted in an increased need to use geospatial data and technology in decision-making, as global cities face similar challenges that could benefit from shared solutions. The collaboration with GEOSA, which will last three years, will involve the exchange of knowledge and experiences on:
- The development and management of national geospatial databases;
- The use of technologies such as artificial intelligence, and machine learning in the development of digital twins;
- Digital transformation in the geospatial industry; and
- Development of geospatial products and services that will benefit citizens.
Also, the SLA will work with the Container Depot and Logistics Association (Singapore) to make it easier for heavy vehicles to get where they need to go. Companies that use these kinds of vehicles and their drivers will be able to plan their trips better and save time if they have more information. This means that the companies will save money because they will use less fuel and put out less carbon.
SLA has also been working with SG Enable and Gardens by the Bay to map routes that are easy for people in wheelchairs to use. This collaboration is part of SLA’s support for the Enabling Masterplan 2030, which describes Singapore’s goal of becoming a society that welcomes everyone by 2030.
In this project, information about barrier-free routes is collected and mapped in Bukit Merah and Gardens by the Bay. These routes have things like covered linkways for wheelchairs, ramps, footpaths, pedestrian crossings, and overhead bridges with lifts.
SLA has made a pilot testing app with barrier-free access routes for these two areas so that wheelchair users can give feedback and give ideas for making things better. In the next six months, improvements will be made to more testing areas in terms of data accuracy and ease of use. In the future, the barrier-free access routing function will be added to OneMap as an extra way to find your way, along with the public transportation, cycling, and driving modes that are already there.
SLA has been working with partners to get students excited about geospatial technologies and make them aware of how they can be used to solve everyday problems in the community.
Other projects like this include the annual Global Navigation Satellite Systems (GNSS) Innovation Challenge, which is put on with the help of the Space Faculty, the annual Regional Geospatial Youth Forum, and the Young Geospatial Scientist workshop, which is put on with the help of the Singapore Science Centre.
Later this year, the government will announce new ways to help students learn. Through these projects, SLA wants geospatial data and capabilities to be used by everyone.
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The Ministries of Finance and National Development Planning (Bappenas) and the National Development Planning Agency (PPN) have jointly released the Krisna Renja-Sakti synchronisation module. Together, these two tools reduce the number of actions required to disburse funds from 13 to 8.
Abdullah Azwar Anas, the Minister for Administrative Reform and Bureaucratic Reform, felt that the move taken by the Ministry of Finance and Bappenas was a significant step forward in bureaucratic reform in the budget sector (PANRB).
“This is the SPBE layout plan. Creating efficient and straightforward software is a top priority for any government service integration initiative. The Finance Minister and Bappenas’s Chief are an example for other organisations that want to unify their various administrative processes,” Anas declared at the Krisna Renja – Sakti synchronisation module launch in Jakarta.
Indonesia’s Minister of Finance, Sri Mulyani Indrawati, has made it clear that implementing Krisna-Sakti will streamline budgeting, obtaining funds, and reporting expenditures for the country’s numerous government agencies. As an added request, she asked that the Ministry of Finance and Bappenas make Krisna-Sakti fully interoperable and streamline standard operating processes.
I emphasised that streamlining our administration is the hardest part,” Sri observed. “If our nation’s bureaucracy is to foster creative problem-solving, how can this be accomplished?” she chimed in.
The Ministry of Finance and Bappenas are committed to continuing their efforts to improve services to ministries/agencies to bring about a more developed and rich Indonesian people and nation. To Sri, this was the first step in fixing and coordinating these two essential applications used by all branches of government. All government agencies and academic research facilities must get the blessing of Krisna and Sakti before they may receive funds.
Suharso Monoarfa, Minister of PPN and Head of Bappenas, has said that this synchronisation made the increased transparency and accountability in planning and budgeting possible. He is confident that his company will be able to effectively curb unnecessary expenditures and quickly readjust course as needed throughout the introduction of new development plans.
Also, the app was built following the National SPBE Architecture Perpres Regulation’s mandate to minimise redundant efforts and make the most of existing ones. The PANRB-prioritised Ministry has stated that combining Krisna and Sakti improves the E-Government infrastructure (SPBE).
The government’s apps have been updated and digitised as part of the consolidated and standardised Electronic-Based Government System (SPBE). Because it is a necessary measure in the battle against corruption, the government of Indonesia backs the system.
Anas noted that nations with advanced levels of e-government, such as Denmark and Finland, also tend to have low levels of perceived corruption. Therefore, he reasoned that full SPBE implementation would be the solution because Indonesia’s score on the Corruption Perceptions Index (GPA) has reduced from 38 in 2021 to 34 in 2022.
Since Presidential Regulation 132/2022 on the National Electronic-Based Government System Architecture was passed, SPBE deployment in Indonesia has been regulated by law. To improve the standard of public services, the government has committed to speeding up the process of integrating business processes, data and information, SPBE infrastructure, SPBE applications, and SPBE security.
Deputy Corruption Eradication Commission (KPK) Chairperson Alexander Marwata believes SPBE can root out corruption in Indonesia. According to him, extortion, bribery, and other forms of crime may be avoided, and government services to the public can be enhanced using technical assistance and the honesty of public officials.
The Ministry of PANRB also increases SPBE’s use in the public sector through the Digital Public Service Mall (MPP). This one system will consolidate a wide range of governmental operations at all levels, from the federal to the state and local.
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The Land Transport Industry Transformation Map (ITM) 2025 was unveiled by Minister of Transport S Iswaran. Developed by the Land Transport Authority (LTA) in close collaboration with industry and union partners, the updated Land Transport ITM aims to create a sustainable and resilient land transport sector, a workforce that is future-ready, and a thriving ecosystem.
The Land Transport ITM 2025 will assist the industry in overcoming the immediate challenges of labour shortages and decarbonisation. It aims to accomplish three strategic outcomes, including A Future-Ready Workforce, A Sustainable and Resilient Land Transport Sector, and A Reliable and Cost-Effective Transport System through Innovation and Technology.
“Talent development and skills upgrading for workers remain key to the land transport sector’s transformation and resilience,” says Chee Hong Tat, Senior Minister of State, Ministry of Transport and Co-Chair of the Future Economy Council (FEC) Connectivity Cluster. The LTA is collaborating with public transportation operators and unions to prepare workers for new challenges, ensuring that the workforce remains productive and future-ready.
The land transport industry, a critical pillar in enabling connectivity that supports the economy, can only do so thanks to the efforts of its employees. With over 100,000 employees, the workers perform a variety of roles such as bus captains, bus mechanics, customer service officers, railway engineers, station managers, and point-to-point (P2P) drivers.
The nature of work will also change as technology and digitalisation advance. As a result, under the revised ITM, the LTA will collaborate with the National Transport Workers Union (NTWU) and public transportation operators to train rail workers to use new and emerging technologies such as data and statistical analytics, as well as condition monitoring, to increase efficiency and productivity.
Since 2020, the Rail Manpower Development Incentive has helped over 2,900 workers improve their skills. Faults, for example, can be detected and physical checks reduced using video monitoring and image analysis.
Additionally, they are gradually enhancing the skills of their bus captains and technicians to operate electric buses. To create appropriate training programmes on cleaner energy buses for the bus workforce, the Singapore Bus Academy (SGBA) has been collaborating with pertinent stakeholders, including bus suppliers, Institutes of Higher Learning, NTWU, and bus operators.
To prepare the workforce to support Singapore’s push for vehicle electrification, LTA will also keep up its close collaboration with partners in the private transportation sector, such as tertiary institutions. Also, LTA will keep urging commuters to use public transportation or active transportation options under Walk Cycle Ride. By enhancing the infrastructure for EV charging and fortifying the EV regulatory framework, LTA is also encouraging greater adoption of EVs.
To increase the effectiveness of the land transportation system, industry and academic partners will use an open innovation strategy to draw on outside ideas. This includes decentralising data and working with others to develop creative solutions that will improve operational procedures and promote environmental sustainability.
To simplify outreach to industry partners, the LTA introduced the Land Transport Innovation Portal in September 2022 as a one-stop shop for all innovation-related issues. To assist partners in better understanding LTA’s requirements and identifying opportunities for co-innovation and collaboration, the portal disseminates operational problem statements from LTA as well as details on upcoming innovation events.
Additionally, it points potential innovators to the LTA DataMall’s data resources, which include over 130 static and dynamic datasets as well as a newly expanded catalogue of “On-Request Datasets” in an effort to spur more original ideas that can meet the needs of the land transportation industry.
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President Jokowi stressed the need for constant innovation for ministries, agencies and regional governments to speed up services. Rising public expectations will be challenging to achieve without creative problem-solving.
Abdullah Azwar Anas, Minister of Administrative and Bureaucratic Reform (PANRB) said that new ideas are essential to enhancing the standard of government services. However, Anas emphasised that creating a new application for every breakthrough is unnecessary. Since there are presently over 27,000 applications for various public services from several government organisations, they have already been developed.
“It’s encouraging to see the government adopting new approaches to delivering services to make life easier for its constituents. But a new app development effort is not mandatory. No longer is there a ‘one invention, one use’,” he said when inaugurating the 2023 Public Service Innovation Competition (KIPP) Launch.
According to Anas, innovation should simplify people’s lives, not make them more difficult. Minister Anas has stated that integration and interoperability are essential in the future. Both are following the plans of the SPBE Electronic-Based Government System, as directed by President Joko Widodo. Single sign-on at digital public service malls (MPP) is a step towards simplifying all kinds of processes.
“In other words, gone are the days when locals seeking service A first downloaded app A, then manually created account A by entering extensive personal information. Accessing Service B requires using Application B; if you don’t already have a Service B account, you must make one and enter your information again. As well as the others. The populace is in disarray with thousands of service applications today,” he noted.
Furthermore, the government has carried out a digital transformation of public services using artificial intelligence to give convenient services to the community (AI). Diah Natalisa, Deputy for Public Services at the Ministry of Apparatus Empowerment and Bureaucratic Reform (PANRB), has emphasised the importance of digital services and how they improve the efficiency and accessibility of government programmes.
Diah explained that the Indonesian National Artificial Intelligence Strategy 2020-2045 has already been formed. It identifies five priority sectors with promising prospects for AI’s advancement, application, and exploitation. Artificial intelligence innovations are first used in the healthcare industry to improve response times, increase patient numbers served, and lower overall healthcare costs.
Patients can allegedly access medical care via telemedicine without physically going to a clinic or doctor’s office. In addition, there are various ways to employ AI in the realm of bureaucratic reform, such as creating ChatBots that can provide 24-hour, two-way dialogue with the general public.
Meanwhile, Diah argued that the potential for the future growth of artificial intelligence would lead to precision learning in education. Learners’ routine actions are considered with their mental and emotional faculties and physical abilities.
Then, artificial intelligence can be applied to satellite photos in food security to determine which locations have access to electricity and which do not. It’s been theorised that this hypothetical can also be used to catalogue the crops cultivated in a particular region and forecast the yield of each crop.
AI will also help the future of transportation and intelligent urban planning. Diah presented the example of using AI for smart traffic management solutions to guarantee locals’ safe and efficient movement from one place to another.
The Ministry of Administrative and Bureaucratic Reform is developing the Public Service Portal. The portal system’s AI will be optimised to predict and fulfil each user’s needs based on their unique traits.
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The Department of Science and Technology (DOST) in the Philippines and the University of the Philippines (UP) Mindanao aim to educate the public about the benefits and applications of artificial intelligence (AI) in a variety of fields.
The country has recognised that AI is one of the technologies that is starting to change the way businesses and organisations work. Because AI has so many uses, it is starting to be utilised in many different areas, and its full potential is being realised and used in many markets. Hence, businesses and organisations in the Philippines are starting to pay attention to the benefits of this.
During the recent “1st AI Pinas Research and Development (R&D) Conference and Workshop 2023,” over one hundred participants, including local and international speakers, discussed the benefits of machine learning, natural language processing, robotics, computer vision, and deep learning applied to health, education, mobility, the environment, disaster risk reduction (DRR), industries, and smart and sustainable cities and communities.
Renato Solidum Jr, DOST Secretary acknowledged that AI has the potential to increase human productivity by automating routine tasks, analysing massive amounts of data, learning new information, and making well-informed decisions.
He added that they focused on the four investment pillars, and as a result, DOST has pledged financial support for the Philippines’ rapid scientific development in this area so that the nation can fully benefit from AI technologies.
Secretary Renato confirmed that the DOST has been collaborating with multiple stakeholders to make the AI R&D framework for 2019–2029 beneficial for its intended beneficiaries. The framework focuses on building a national infrastructure, which includes:
- AI R&D centres;
- Empowering more professionals through DOST-PCIEERD training and development; and
- Encouraging more mission-driven programmes with unique applications.
He has emphasised that the Philippines are also enhancing its workforce’s capabilities. In collaboration with the Development Academy of the Philippines (DAP), the Analytics Association of the Philippines (AAP), and an open online course provider, three (3) AI Pinas training have produced 143 graduates.
Through the Smarter Philippines and R&D, Training, and Adoption (SPARTA) project, he hopes to upskill and launch the data science careers of the nation’s workforce as they aim to have 50,000 Filipino data scientists by 2029 to meet the needs and demands of the industry as they undergo digital transformation.
Dr Lyre Anni Murao, Chancellor of UP Mindanao, on the other hand, urged the use of AI to help with daily tasks, stating that AI should be given more credit for improving the quality of life and strengthening the capacity to contribute to global development.
On the other hand, Dr Enrico C. Paringit, Executive Director of the Philippine Council for Industry, Energy, and Emerging Technology Research and Development (DOST-PCIEERD), stated that the “AI for Better Normal” investments, made possible in June 2021, have put them at the forefront of using AI to advance innovation in the country, as they have supported impactful AI projects across the country.
DOST-PCIEERD, as a leader and partner in enabling innovations in the Philippines, ensures that it strengthens local capabilities in the region. Initiatives like this strengthen ties with more developed countries and foster new collaborations that can spur future socioeconomic growth.
The event themed “Artificial Intelligence Driving Transformation and Impact in the Digital Age,” provided a forum for experts, researchers, professionals, enthusiasts, and prospective beneficiaries to update the R&D roadmap and develop a national AI R&D programme.
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A significant partnership between a leading Victorian university and a top global hospital is poised to elevate MedTech breakthroughs and contribute to the enhancement of healthcare. The Minister for Industry and Innovation, Ben Carroll, witnessed the signing of a Memorandum of Understanding (MoU) between Monash University and Sheba Medical Center in Tel Aviv, Israel. The MoU aims to foster research and development of more inclusive healthcare systems and MedTech manufacturing prospects in Victoria.
The Australian government will provide approximately AU$ 200,000 to Monash University’s Victorian Heart Institute in support of the MoU. The funding will facilitate access to cutting-edge technology, accelerate the adoption of new treatments for cardiovascular diseases, and help combat one of the leading causes of mortality worldwide.
The largest university in Australia, Monash University earned the title of the world’s best in Pharmacy and Pharmacology in 2022, becoming the first Australian institution to achieve this distinction. Meanwhile, Sheba Medical Centre acknowledged as one of the top hospitals globally has gained expertise in artificial intelligence (AI), robotic surgery, digital imaging and telemedicine. These capabilities were established through its in-house innovation hub.
This partnership is anticipated to improve the delivery of healthcare in Victoria and create opportunities for local companies to generate employment in MedTech research, manufacturing, and export.
Australia has extended support to various significant MedTech initiatives, including the Australian Medtech Manufacturing Centre (AU$20 million), mRNA Victoria, and MedTech startups through LaunchVic and the Breakthrough Victoria Fund. Victoria’s MedTech sector contributes AU$ 21.4 billion in revenue, AU$ 3.5 billion in exports and sustains around 31,400 jobs.
The Minister for Industry and Innovation expressed his approval of the partnership between Monash University and Sheba Medical Center, citing its potential to attract more investment to Victoria’s MedTech sector and enhance healthcare for Victorians.
The Minister for Health remarked that partnering with a global leader in digital health innovation such as Sheba Medical Center presents an excellent opportunity for Victoria.
The Deputy Vice-Chancellor of Monash University highlighted the institution’s history of translating research into practical applications, underscoring that the partnership is another step towards improving health outcomes through the integration of research and translation.
The Director-General of Sheba Medical Centre stated that that the partnership aims to advance healthcare and promote economic growth while shifting the future of medicine towards prevention.
The Medical Technology market is expected to generate revenue of approximately US$579.40 billion by 2023. The largest segment of the market is Medical Devices, which is projected to reach a market volume of US$470.60 billion in 2023. Despite a regression in revenues in 2020 due to decreased routine medical treatments apart from COVID-19 treatments, the market has bounced back strongly in 2021. The market is expected to exhibit an annual growth rate of 4.91% between 2023-2027, resulting in a market volume of US$701.90 billion by 2027.
The increasing prevalence of chronic diseases and the emphasis on early diagnosis and treatment by healthcare agencies are among the factors driving growth in the medical technology market. The Medical Technology market is essential to the healthcare sector, with a focus on diagnosing and treating health problems, conducting genetic research and improving physical mobility. Its multifunctional usage and health improvement attributes make it a key player in the industry with steady growth.
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A developer of robotic applications and systems based in Hong Kong has announced the release of ARCS, a Robotic Control System developed in-house and powered by cloud technology from a multinational technology corporation based in the United States.
The company is a member of Hong Kong Science and Technology Park Corporation’s Leading Enterprises Acceleration Programme (LEAP) and has received full support from HKSTP. This has enabled them to establish their office and a state-of-the-art automated warehouse, called the RobEX Centre, within the campus.
In recent years, work automation has become increasingly popular. The widespread use of robots in our daily lives has made it possible to free up human labour through highly efficient execution abilities. However, there has been a lack of agnostic platforms to coordinate and control robots of different brands, functions, and systems, which has prevented our robots from creating synergy in the most efficient way possible.
Furthermore, there is an urgent need for society to proactively explore alternative approaches to maximising the potential of robots, especially with intensifying community issues such as an ageing population and declining birth rates, which further widen the local workforce gap. This could greatly elevate our quality of life, particularly for those with lower self-care ability, such as the elderly and the sick.
Moreover, with environmental, social, and governance (ESG) subjects becoming more prominent, organisations are increasing their investments in sustainability and environmental research to find solutions that can boost energy efficiency through robotic technologies.
The HKSTP company is dedicated to developing a range of robotic solutions that address specific challenges, with the ultimate aim of integrating these technologies into daily life and supporting various sectors such as healthcare, smart city, logistics, and education.
With a vision to transform Hong Kong into a smart city, the company developed ARCS. Today, ARCS has been implemented in the fields of rehabilitation and healthcare, offering more autonomous and sophisticated care services, while also alleviating the workload of healthcare professionals through the assistance of smart technologies.
ARCS offers more than just improved efficiency and cost savings for enterprises and organisations. Its distinctive feature of centralised management streamlines the process of data management and analysis, resolving the isolation deadlock of different types of robots.
In the near future, ARCS will integrate artificial intelligence to cater to different scenarios, create the most suitable application plans, and provide tailor-made suggestions derived from the analysis of environmental data collected by robots. This will take the sustainability performance of corporations and organisations to the next level.
During the press conference, the company demonstrated a series of collaborative tasks performed by robots managed by ARCS in three simulated scenes. The first scenario applies to the retail and catering industry: when a store receives an online order, ARCS immediately obtains data from elevators and turnstiles through the Internet of Things (IoT) and delivers the product to the customer using a managed robot.
The second scene is suitable for public places with heavier traffic, such as malls and hospitals. When a patrol robot detects a mass gathering, ARCS can coordinate and send the concierge robot with its camera open for a live stream. This helps users to have a better understanding of the incident with minimised reaction time, while simultaneously instructing the patrol robot to resume its original task.
The third scene is designed for people with disabilities in various public venues. ARCS remotely controls the wheelchair robot, allowing one or a group of robots to safely carry those in need to their destinations.
Additionally, the company showcased the use of ARCS to analyse centralised data, illustrating the system’s capability to streamline the data collection and analysis process, as well as its great potential to incorporate the use of business intelligence.
