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Hanoi aims to be among the top 5 Vietnamese cities in digital transformation

The Hanoi Department of Information and Communication recently drafted and submitted the city’s digital transformation programme for 2025. The programme was submitted to the municipal people’s committee. It aims to both develop a digital government, economy, society, and support digital technology businesses that can compete at an international level.

Hanoi aims to be in the group of five leading localities in the country in digital transformation, information technology, and indices of competitiveness, innovation, and cybersecurity by 2025. It will be among the leading group in Southeast Asia in data science and artificial intelligence (AI).

According to a press release, regarding the development of digital government, its goal is to improve the efficiency and effectiveness of operations with 100% of administrative procedures eligible to be provided online at level 4, which can be performed on many different means of access, including mobile devices.

Regarding digital economic development, the city will improve competitiveness with its digital economy proportion in GRDP at about 30%. The labour productivity growth rate will be 7-7.5%. Hanoi also targets to complete the city’s innovative start-up ecosystem.

Concerning digital social development, it will strive to narrow the digital gap by covering broadband infrastructure to over 80% of households and every commune, ward, and town. It targets universalising 4G and 5G mobile network services and smartphones. It will make broadband available at a low cost. The proportion of the population with an electronic payment account is targeted to pass 50%. To achieve the above goals, the city will deploy a number of tasks and solutions, focusing on three main pillars: a digital government, economy, and society, the release added.

Further down south of the country, Ho Chi Minh city is also working towards total digital transformation. Recently, the office of the District 6 People’s Committee unveiled an automatic file receiver and returner system. The device looks like an ATM and has a main screen displaying document types, a barcode file bag, file receiving tray, fee collection tray, and a result return tray.

As OpenGov Asia reported earlier, the system can receive and deliver documents automatically, with five administrative procedures, including registration for establishing household-based businesses, granting certificates for household-based registration, reports on labor changes, and construction planning information.

It also provides eight administrative procedures at level 3, without collecting charges at the machine, including procedures for terminating household-based businesses, registering labor regulations, sending collective labor agreements, and appraising drawings of housing conditions. The device grants permits to dig sidewalks and for the temporary use of pavements.

The city also recently inaugurated a museum to exhibit the IT products and solutions created over the past two decades. The museum is located in the Quang Trung Software Park and was built at a cost of VND5 billion (US$217,000). It features pictures and other objects related to the 20-year development of the software park. It will also be a place to introduce and demonstrate new technological solutions developed by firms based in the software park.

Those on display include a monitoring and operation system of the park, solutions for digital transformation, and solutions and applications in sectors like education and healthcare. The museum also has a special section for visitors to experience new technologies such as AI, virtual reality and augmented reality, robotics, 3D-printing, and big data.


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