Hanoi works with international smart cities and business to build e-government and smart city by 2025

Hanoi has developed a strategy and roadmap to build a smart city by 2025, along with the project titled “The smart city ICT architecture for Hanoi”. Hanoi is developing this smart city with the goal of building an e-government.

Due to the size and population of Hanoi, the need to build a smart city with sustainable development and bringing convenience, safety and friendliness is becoming increasingly urgent but with the application of new and key technologies of the Fourth Industrial Revolution is expected to meet the needs of this rapidly growing city.

Hanoi looks to international smart cities to build e-government and smart city

Hanoi will develop its information and communication technology by looking at international case studies. By using examples of international best practice, this will to help Hanoi develop the competitiveness, innovation, transparency and efficiency of its urban authorities.

Hanoi has been promoting its international co-operation in order to meet its smart city goals. The city’s leaders have actively worked with foreign businesses to build the country’s largest data centre complexes in Hanoi. Hanoi’s authority has also worked with the world’s leading IT corporations, and have signed co-operation agreements with Microsoft Corporation, Dell Technology Group on building an e-government and a smart city.

Hanoi rolling out public sector e-services

Hanoi has rolled out a public service portal to provide online services and is aiming to have 80% of online public services at advanced levels by the end of 2019. The city will use online registration for newly- established enterprises at the rate of 100%, e-customs at the rate of 100%, electronic tax declaration and social insurance at the rate of over 98%.

The city has already begun digitising urban transport and infrastructure

In regards to urban transport, Hanoi has built and put into operation the Centre for Urban Traffic Management and Operation for many years now. The city has also deployed an itinerary management application on more than 100 bus routes. The city is currently finalizing their smart transport scheme, concentrating on digitizing infrastructure and transport, building software and applications for traffic management and handling violations automatically.

In the field of natural resources and environment, Hanoi has been carrying out environmental monitoring on air quality, water quality, rainfall, flooded area maps. The city is also putting in place investment processes to build a general database system database for its land management.

Malaysia’s Digital Identity Implementation

The implementation of a National Digital Identity (Digital ID) system in Malaysia is poised to revolutionise the verification and distribution of aid during crises or natural disasters, ensuring swift and precise assistance to those in need.

According to the Chairman of the Malaysian Cyber Consumer Association (MCCA), Digital ID has the potential to streamline processes, reducing bureaucratic hurdles and optimising the impact of government subsidies by facilitating the efficient distribution of assistance to targeted groups with greater accuracy and effectiveness.

Digital ID, in this context, serves as a digital means of self-identification and authentication for individuals, designed for use in both public and private sectors to verify user identities during online transactions. The nation’s Prime Minister has conveyed that while the government will not mandate registration for Digital ID presently, civil servants are encouraged to do so, especially as the Rahmah Cash Aid (STR) and other targeted subsidies will be channelled through this system. MIMOS Berhad, Malaysia’s national Applied Research and Development Centre, has been appointed as the implementing agency for Digital ID, with an initial allocation of RM80 million.

The Former Principal Assistant Director at Bukit Aman emphasised the significance of Digital ID in enhancing cybersecurity. The technology relies on digital certificates to bolster security in online transactions, verifying identities by linking cryptographic keys with their owners through cryptography.

Despite its potential benefits, the Former Principal Ass

Image Credits: Picture by BERNAMA via Selangor Journal, Article

istant Director pointed out a critical concern: the possibility of Digital ID being exploited as a ‘mule ID’ by third parties for fraudulent or illegal activities. He stressed the need for the government to establish robust security measures to prevent misuse, safeguard the system’s integrity, and maintain public trust in the initiative.

Addressing potential concerns about the misuse of Digital ID, the Former Principal Assistant Director called for a thorough examination of security measures. The government’s commitment to preventing fraudulent activities and illegal exploitation is crucial for the success of Digital ID. The Former Principal Assistant Director’s experience in cybercrime and multimedia investigations underscored the importance of maintaining the integrity of the system.

Furthermore, the Former Principal Assistant Director highlighted the need for comprehensive digital education to ensure that all segments of society benefit fully from Digital ID. A focus on digital education can prevent digital divides and contribute to the long-term success of Malaysia’s digitalisation initiatives. By promoting digital literacy, the government can empower citizens to use Digital ID responsibly and stay informed about potential risks.

In conclusion, the implementation of Digital ID in Malaysia represents a significant step toward modernising and securing online transactions. While the technology holds great potential for enhancing the distribution of aid during crises, it is imperative for the government to address security concerns and invest in digital education to ensure the successful adoption of Digital ID across all segments of society.

The advent of Digital ID in Malaysia represents a pivotal moment in the nation’s journey toward a more efficient and secure identity verification system. The Malaysian Cyber Consumer Association’s unwavering support underscores the potential benefits of this technological advancement for the wellbeing of Malaysians. However, as the implementation progresses, the emphasis on system integrity, cybersecurity, and public trust becomes paramount.

The call for robust security measures and consistency resonates as a crucial safeguard against potential misuse, ensuring that Digital ID serves as a reliable tool for streamlined aid distribution and government subsidies. As the nation navigates this transformative phase, it is imperative to strike a balance between technological innovation and the preservation of public confidence to fully realise the positive impact of Digital ID on the Malaysian society.

Chengdu’s Tech-Driven Industrial Revolution

Chengdu has placed its sights on catalysing digital transformation to connect with the dynamic landscape of scientific and technological innovation. With this, the Municipal Development and Reform Commission recently organised a major scheduling meeting for the Digital Transformation Promotion Centre, bringing together key participants in the province’s digital progress.

The recently held meeting convened influential figures from 19 provincial-level digital transformation promotion centres, district and county development and reform departments, and pivotal enterprises within the city. The goal was to enhance the city’s digital transformation promotion service capabilities and fast-track the realisation of a modern industrial system.

The proceedings unfolded with a comprehensive report from the High Technology Department of the Municipal Development and Reform Commission, shedding light on the progress of the city’s digital transformation promotion centre and unveiling the initial evaluation results.

The exchange of ideas extended beyond city borders, with experts from the Sichuan Provincial Digital Economy Development Centre offering insights, interpretation, and guidance on policies supporting the digital transformation initiative.

Highlighting the diverse facets of digital transformation, representatives from various sectors shared their experiences. These exchanges delved into the construction nuances of supporting, regional, and industry-specific digital transformation promotion centres, emphasising a multifaceted approach to catalysing change.

Concrete examples from food technology elucidated the transformative power of digitalisation in their respective industries, showcasing the tangible benefits accrued through embracing cutting-edge technologies. From enhanced processing efficiency in aviation equipment manufacturing to streamlined collaboration in biopharmaceutical production, the ripple effects of digital transformation were tangible.

Chengdu’s strategic position as a hub node in the computing power network has been pivotal in propelling the city’s digital drives. The initiative to construct a ‘smart Chengdu’ serves as the cornerstone for iterative upgrades and the demonstration of emerging technologies, products, business formats, and models. This concerted effort aims to foster innovative development within the digital economy.

The city’s proactive stance has yielded approval for 19 provincial-level digital transformation promotion centres. This includes 10 support centres, 2 regional centres, and 7 industry centres, collectively constituting over 50% of the total number in the province. The coverage extends across strategic areas like Tianfu New District and key industrial chains such as electronic information, equipment manufacturing, and medicine and health.

Success stories were brought to the forefront during the meeting, showcasing the tangible impact of digital transformation. For instance, the Chengdu Aircraft Digital Transformation Promotion Centre has significantly boosted the processing efficiency of the aviation equipment industry chain. Similarly, the Kelun Pharmaceutical Digital Transformation Promotion Centre has facilitated intelligent collaboration in biopharmaceutical production, reducing costs and optimising inventory turnover.

The initiatives underscored the imperative to align with national, provincial, and municipal mandates for deepening the integration of the digital economy with the real economy. A call to action resonated, urging a focus on the high-level construction of Sichuan Provincial Digital Transformation Promotion Centres.

Likewise, the emphasis on harnessing the transformative potential of computing power, algorithms, and data highlights Chengdu’s unwavering commitment to catalysing industry-wide development. The city recognises the pivotal role that advanced computing capabilities, sophisticated algorithms, and insightful data analytics play in propelling industries forward.

By leveraging robust computing power, industries in Chengdu can not only streamline their operations but also enhance their overall efficiency. This translates into faster processing times, heightened accuracy, and the ability to handle complex tasks with unprecedented precision.

The infusion of advanced algorithms further augments this initiative by introducing intelligent decision-making processes that adapt and evolve, ensuring that industries remain agile in dynamic market landscapes.

Nurturing Vietnam’s Game Industry for Global Competitiveness

The game industry in Vietnam has emerged as a promising domain, yet it grapples with hurdles demanding immediate attention to unlock its full potential. In an era where global gaming numbers surged to nearly 3.2 billion players, generating a massive US$182.9 billion in 2022, Vietnam aims to solidify its stance in this evolving landscape.

Vu Quoc Huy, Director of the Vietnam National Innovation Centre (NIC), identifies the game industry as a pivotal sector crucial for the nation’s scientific, technological, and innovative growth trajectory. With an annual revenue surpassing US$500 million and a strong foothold as Southeast Asia’s fifth-largest revenue generator, Vietnam’s gaming landscape thrives. Over 50% of the population engages in gaming for entertainment purposes, signalling a robust market demand.

Huy underscores the industry’s capacity to foster high-value jobs in programming and design, presenting an opportunity to propel Vietnam’s global position within value chains. The country currently ranks second in game downloads within Southeast Asia, witnessing a steady annual growth rate of approximately 10%. Globally, Vietnam clinches a position among the top 10 for download numbers and the top 30 for revenue generation.

The country boasts a talented pool of programmers capable of creating games meeting the stringent standards for Google and Apple stores. Apple estimates approximately 180,000 Vietnamese are actively engaged in mobile app development, with the game industry housing the majority.

The Ministry of Information and Communications (MIC) emphasises Vietnam’s rank as the seventh-largest global mobile game distributor, attributing Vietnamese developers to nearly half of the world’s renowned games. Yet, there’s a push to increase the industry’s revenue from US$600 million to a lofty US$1 billion within the next five years.

Vietnam’s game industry, with its remarkable growth trajectory and burgeoning talent pool, stands at the cusp of a transformative phase. Despite this burgeoning success, challenges persist. Addressing hurdles in infrastructure, market expansion, and skill development will be pivotal to realising its immense potential and securing a formidable position in the global gaming arena.

At the fore, Vietnam’s game industry grapples with entrenched social stigmas and a host of structural deficiencies that hinder its growth. The prevailing societal bias against gaming, perceiving it as addictive, detrimental, and resource-intensive, casts a shadow over the industry’s prospects.

Le Quang Tu Do, Director of the MIC’s Authority of Broadcasting and Electronic Information, highlights critical issues, including policy inadequacies, limited financial support, and a dearth of local game competitiveness in the global market. Moreover, the absence of a robust ecosystem and collaborative efforts among businesses stifles the industry’s progress, hindering the discovery of high-quality Vietnamese games by distributors.

A significant obstacle lies in the shortage of skilled human resources, with estimates suggesting a need for up to 30,000 qualified personnel in the game industry. To transform the industry into a robust and competitive landscape, Vu Quoc Huy, NIC Director, advises cultivating an internationally adept workforce and fostering a cohesive ecosystem where stakeholders collaborate and uplift each other.

Others advocate official recognition of the game industry as an economic sector and a pivotal driver of the digital economy. Acknowledging the need for an appropriate management strategy and development roadmap underscores the necessity of societal and governmental acknowledgement to attract foreign investment and solidify the industry’s position.

The MIC has outlined a developmental roadmap spanning 2022 to 2027, centring on addressing critical issues such as policy frameworks, market regulation, and manpower development. Initiatives encompass facilitating partnerships between domestic developers and international counterparts, alongside efforts to entice foreign investment entities into Vietnam’s burgeoning gaming sector.

As the MIC steers the developmental trajectory and industry stakeholders converge to address these challenges, Vietnam’s game industry holds the promise of a transformative evolution towards global competitiveness and economic significance.

Digitalising Decision-Making Transforming Singapore’s Legal Landscape

In an era where technology increasingly shapes the way we manage daily life, its impact on crucial legal matters is often neglected. A commonly overlooked concern revolves around decision-making in unique situations.

If an individual becomes incapable of making decisions, it’s important to note that their next of kin doesn’t automatically assume legal authority to oversee their affairs. Instead, they’re required to undergo a lengthy and cumbersome court process to gain access to bank accounts or manage insurance payouts.

With this in mind, Singapore offers an option to deal with such circumstances. The Lasting Power of Attorney (LPA) is a crucial legal document allowing individuals to designate someone to act on their behalf if they become incapacitated. Recognising its pivotal role, the partnership between GovTech’s Services team and the Office of the Public Guardian (OPG) under the Ministry of Social and Family Development (MSF) in Singapore has led to a remarkable digital transformation in the LPA application process.

The collaborative solution from the Office of the Public Guardian Online (OPGO) is a pioneering platform aimed at simplifying and automating the LPA application process. This digital overhaul not only slashes the processing time from three weeks to a mere 15 minutes but also revolutionises the user experience.

The development of OPGO was not a mere technological leap; it was a carefully curated process. The team embraced design thinking methodologies, engaging stakeholders, conducting usability workshops, and even pilot-testing with various demographics, including medical professionals and legal experts.

The integration of the National Digital Identity platform brought forth Secure Electronic Signatures, eliminating the need for physical signatures and ensuring a secure environment for document verification. Data security measures were rigorously implemented to safeguard sensitive information, offering citizens peace of mind when engaging with the platform.

The OPGO team is eager to explore more avenues to ease citizen’s lives. They’re on a mission to integrate artificial intelligence and machine learning into document processing, anticipating even faster processing times and improved user experiences. By employing predictive analysis, they aim to broaden coverage with reduced manpower.

The agile methodology adopted, coupled with technology like low-code platforms, continuous integration and delivery practices, automated testing, and cloud technology, ensured adaptability and quality assurance throughout the project lifecycle. These measures were instrumental in refining OPGO’s usability before its launch and continue to facilitate its evolution.

The journey from manual processing to digitalisation has not only simplified bureaucratic procedures but also empowered individuals to take charge of their future in a technologically advanced, efficient, and secure manner.

In essence, the evolution of LPAs through technology is not just about paperwork; it’s a testament to how innovation can transform legal processes, making them accessible, efficient, and reliable for the benefit of society.

Since its launch in November 2022, over 57,000 individuals have used the OPGO portal to submit their LPA applications. The platform’s success surpassed key benchmarks for customer satisfaction, e-payment integration, digital signatures, and data pre-fill, proving its intuitive interface and functionality were well-received by citizens.

Until March 2026, citizens have the opportunity to benefit from a waived $75 application fee for LPAs, enabling them to use the efficient and user-friendly OPGO platform to secure their future.

Singapore recognises that technology has the potential to better people’s lives. They also understand that all segments of society should be able to understand, access and participate in an increasingly digital world.

OpenGov reported on the government’s commitment to supporting Singaporeans in this quest for perpetual learning. Senior Minister of State Tan Kiat How underscored the pivotal role of continuous learning and skills acquisition in navigating the dynamic landscape of the modern world. He shared the Forward Singapore report, a comprehensive guide to the nation’s major developmental shifts, urging those unfamiliar with it to explore its insights.

Unveiling Vietnam’s E-commerce Surge

Vietnam’s burgeoning e-commerce sector is poised to surge to an estimated US$20.5 billion this year, cementing its pivotal role within the national digital economy. A recent conference hosted by the Vietnam E-commerce and Digital Economy Agency shed light on the monumental growth and challenges within this domain.

Deputy Minister Do Thang Hai underscored the transformative landscape of the domestic e-commerce market, highlighting the emergence of a robust secondary service supply system. This system encompasses an array of technology platform services dedicated to fortifying e-commerce transactions, spanning from marketing services to online communications and streamlined delivery services.

Addressing the hurdles impeding the sector’s seamless growth, Hai identified pivotal challenges relating to the traceability of goods, safeguarding personal information, and the optimization of logistics infrastructure. To surmount these challenges, he advocated for the bolstering of initiatives such as Online Friday, a flagship online shopping event aimed at propelling sustainable development within the e-commerce market while staunchly safeguarding the rights and interests of consumers and industry stakeholders.

Hai stressed the necessity of experts collaborating on strategic roadmaps for the sustainable evolution of Vietnam’s e-commerce sphere. He emphasized the indispensable role of both the government and businesses in championing digital technology solutions to augment the e-commerce ecosystem’s vitality.

The conference served as a unifying platform, where regulatory bodies, e-commerce platforms, payment intermediaries, and banking institutions pledged their commitment to fortify the digital landscape and ensure the protection of consumers and stakeholders engaging in e-commerce transactions.

A pivotal segment of the conference encompassed a seminar dedicated to exploring digital ecosystem solutions tailored to bolster the protection mechanisms for consumers and stakeholders navigating the vibrant e-commerce landscape in Vietnam.

The collective commitment displayed at the conference underscores a concerted drive towards fortifying the e-commerce ecosystem, recognizing its pivotal role in propelling the nation’s digital economy forward. As Vietnam’s e-commerce landscape continues to evolve, collaborative efforts and strategic advancements in digital technology solutions are anticipated to shape a resilient and consumer-centric framework, fostering sustainable growth and consumer trust within this burgeoning sector.

Vietnam’s Ministry of Industry and Trade (MoIT) is keen to spearhead initiatives to propel local businesses onto the global stage, while the Ministry of Information and Communications strategies for secure and sustainable digital infrastructure development.

MoIT recently unveiled an ambitious plan to propel Vietnamese businesses onto the global stage through a cutting-edge initiative. At the core of this strategy is the selection of 100 exceptional enterprises for the “Vietnam Pavilion” on a leading B2B e-commerce platform, slated to revolutionise the landscape of international trade.

This innovative programme seeks to champion the diverse array of “Made in Vietnam” products, fuel international trade endeavours, and facilitate seamless access for businesses to tap into the vast customer base of an established e-platform. By leveraging this expansive network, the initiative aims to illuminate Vietnam’s products and the prowess of small- and medium-sized enterprises (SMEs) to a global audience.

Similarly, other ministries are looking to support national vision and ambitions. Vietnam’s Ministry of Information and Communications (MIC) is preparing to launch a strategic plan for international fibre-optic cable development, eyeing robust digital infrastructure growth and emphasising the country’s thriving internet economy.

The Ministry is designing a strategy for Vietnam’s international fibre-optic cable development that will soon released. This initiative aims to guarantee the secure and sustainable advancement of Vietnam’s digital infrastructure, according to Pham Duc Long, the Deputy Minister of MIC.

He pointed out that the existing lack of infrastructure presents an opportunity for Vietnam, as there is considerable room to develop it in new innovative and effective ways. He was speaking at the country’s Internet Day 2023 event with the theme “New Spaces, New Opportunities,” in Hanoi.

Australia and Vietnam Transforming Futures through AI Collaboration

Bridging vast distances through technological innovation, the Aus4Innovation program stands as a testament to the collaboration between Australia and Vietnam. This partnership is harnessing the power of artificial intelligence (AI) to revolutionise various sectors, ranging from disaster response strategies to agricultural efficiency.

In the realm of disaster response and search and rescue, Aus4Innovation has played a pivotal role in facilitating the testing and scaling of AI technologies by Australian and Vietnamese innovators. One significant outcome of this collaboration is a research initiative between the University of Technology Sydney and Le Quy Don University in Vietnam.

Together, they are leveraging the latest advancements in digital transformation technologies, including Unmanned Aerial Vehicles (UAVs) and AI simulations, to develop a cutting-edge system for search and rescue training. This innovative approach allows rescue workers to engage in simulation training for diverse scenarios, minimising risks to both expensive equipment and, more importantly, lives. By practising in a safe environment, search and rescue workers can enhance their skills and mitigate potential tragic consequences during actual rescue efforts.

In the agricultural domain, the Aus4Innovation program has fostered a partnership between the University of Wollongong and a Vietnamese tech company. This collaboration has led to the creation of Smart Eye, an AI-driven system designed to monitor and assess the health of sugarcane.

Deployed across more than 25 thousand hectares in the Thanh Hoa province, Smart Eye integrates soil moisture sensors to provide farmers with crucial data on nutritional stress, water stress, and leaf diseases. Delivered through a user-friendly mobile app, this technology empowers farmers to make timely decisions to protect their crops and sustain productivity.

The successful adoption of Smart Eye by the largest buyer of sugarcane in Thanh Hoa, showcases the potential for customising and replicating this technology for other crops in Vietnam, spanning rice, fruits, vegetables, flowers, industrial crops, forestry, and aquaculture.

In the conservation sector, Aus4Innovation has contributed to transforming environmental management at Tram Chim National Park, one of Vietnam’s largest national parks. Challenges such as insufficient and irregular survey data, extreme weather conditions, and vast parklands were addressed by a collaboration between the University of Wollongong and Ho Chi Minh City University of Technology.

Leveraging AI, machine learning, and the Internet of Things (IoT), experts developed specialised tools for monitoring the park. These tools, including drones and monitoring stations, enable efficient data collection and analysis, offering insights into the park’s environment, health, water, soil, air quality, bird population, and early detection of fires. Park rangers and staff have been trained to operate these systems, enhancing their ability to make informed decisions for the park’s ecosystem.

The Aus4Innovation program, funded by the Department of Foreign Affairs and Trade (DFAT) and co-funded and managed by CSIRO, aligns with Australia’s commitment to supporting and strengthening Vietnam’s innovation ecosystem.

As part of Australia’s AI Month, the program underscores the nation’s dedication to responsible AI creation and adoption. The CSIRO National AI Centre plays a crucial role in advancing Australia’s AI expertise and capabilities, fostering a collaborative and focused AI ecosystem for the benefit of all Australians. Through such initiatives, Australia aims to secure a competitive global edge in artificial intelligence.

The Aus4Innovation program stands at the forefront of transformative technological collaborations between Australia and Vietnam. Through a profound integration of cutting-edge technologies such as artificial intelligence, machine learning, and the Internet of Things, this partnership has yielded groundbreaking solutions across disaster response, agriculture, and environmental management. The success stories, from AI-driven search and rescue simulations to Smart Eye’s impact on sugarcane monitoring, underscore the potential of technology to address complex challenges and drive sustainable development.

As Australia spotlights its AI proficiency during AI Month, initiatives like the Aus4Innovation program exemplify the power of responsible and innovative technology adoption, setting the stage for a future where collaborative tech advancements foster resilience, efficiency, and positive change on a global scale.

Thailand Fostering Digital Inclusivity

The success of the social economy in this particular nation will experience an acceleration with the pervasive integration of digital technology. Infusing advanced technology into the social fabric fosters efficiency, connectivity, and innovation, creating an environment conducive to sustainable development.

Digital technology catalyses enhancing accessibility, transparency, and inclusivity within the social economy. From facilitating online transactions and fostering e-commerce to empowering local entrepreneurs, the positive impact of digitisation extends across diverse sectors. As citizens access essential digital skills and knowledge, they become active participants in the digital economy, contributing to the overall resilience and dynamism of the nation’s social and economic landscape.

Thailand has consistently championed the cause of fostering digital skill inclusivity, extending its efforts towards diverse segments of the population, including students, entrepreneurs, and individuals with disabilities. Recognising the transformative potential of digital literacy, the nation has embarked on comprehensive initiatives to bridge the gap and ensure that the benefits of the digital era are accessible to all.

In an effort towards fostering digital inclusivity and advancing economic and social development, Mr Prasert Chandraruangthong, the Minister of Digital Economy and Society (Minister of DE), inaugurated the Pho Tak Subdistrict Community Digital Centre.

This centre, equipped with the latest technology, aims to bridge the digital divide and empower citizens with essential digital skills. Further, including Mr Phuchapong Nodthaisong, Secretary-General of the National Digital Economy and Society Committee, Mr Teerawut Thongphak, Deputy Secretary-General of the National Digital Economy and Society Committee, and other figures in the field of policy management and information technology presided over the opening ceremony.

Accompanied by several governments from the provincial to the subdistrict, the government from the province welcomed the Pho Tak Subdistrict Administrative Organisation in Nong Khai Provincial to the subdistrict. Minister Prasert Chandraruangthong underscored the significance of the Community Digital Centre project, emphasising its alignment with the government’s commitment to leveraging digital technology for economic and societal progress. “Under the auspices of the National Digital Economy and Society Commission (NBTC) and the Ministry of Digital Economy and Society, this initiative is crucial in advancing the national economy and enhancing Thailand’s competitiveness globally,” he addressed. The government’s commitment is further underscored by establishing a robust digital infrastructure covering regions nationwide, ensuring widespread access to digital technology.

The Community Digital Centres are strategically placed in diverse locations, including temples, mosques, schools, and local government offices, catering to communities across all 77 provinces. With 500 locations already operational, the government plans to expand the network by establishing 1,722 community digital centres in 2023, bringing the total to 2,222 locations nationwide. The overarching goal is to create spaces that drive economic and social development, reducing disparities in access to digital technology.

Mr Phuchapong Nodthaisong, Secretary-General of the National Digital Economy and Society Committee, elaborated on the role of the community digital centre in empowering citizens, particularly the youth, with access to digital technology. These centres serve as dynamic learning spaces, fostering lifelong skills and knowledge.

Additionally, they act as hubs for economic and social activities within the community. Various knowledge-building activities are organised, from initiatives to developing digital talent and enhancing youth knowledge to promote early childhood education.

The centre also serves as a platform for community-level meetings, event planning, and cultivating online trading careers. In a strategic partnership with the country’s postal service enterprise, the centre opens avenues for the community to showcase local products through an online platform, promoting local products and traditions on a broader scale.

Mr Phuchapong asserted that the Pho Tak Subdistrict Community Digital Centre is a testament to Thailand’s commitment to creating a digitally inclusive society where every citizen can harness the benefits of digital technology for personal and community development. “As the digital landscape continues to evolve, such initiatives play a pivotal role in ensuring that every community is included in the digital era,” said Mr Phuchapong.

December 5, 2023

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Hanoi works with international smart cities and business to build e-government and smart city by 2025

Hanoi looks to international smart cities to build e-government and smart city

Hanoi rolling out public sector e-services

The city has already begun digitising urban transport and infrastructure

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