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HK government innovation lab rolls out new solutions

Three tech firms operating under the Hong Kong Smart Government Innovation Lab recently announced that they have launched new solutions which are now ready to be acquired by companies and institutions.

Solution one – Smart Office Solutions

Solution description

A traditional office might provide constraints on productivity and excessive resources on operation due to lack of automation. It might be necessary to be considered with some innovative ideas to bring up colleagues’ motivation and creativity at work for big and important projects. Meeting Room, Visitor and Hotdesk Management, the company that developed Smart Office Solutions created an All-in-one Smart application to match users’ specific needs.

Application Areas

The solution was developed to be applied in the areas of Development, Environment as well as Infrastructure.

Technologies Used

The solution was developed using the latest in Internet of Things (IoT), Mobile Technologies, and Radio Frequency Identification (RFID).

Use case

  • Improve concierge resources focus, fewer papers, more efficiency
  • Accumulable system of VIP preference
  • Reduce Administrative workload, better Administration planning
  • Better space utilization
  • IoT integration
  • Energy-saving, Green office

Solution two – Anti-Phishing Bot (APBot)

Solution description

Anti-Phishing Bot (APBot) is a cloud-based privacy-by-default anti-phishing SaaS tool. Act as an extension on MS O365 and Google GSuite, it enables the user to identify fake senders. The AI function can learn from past emails to create whitelisted sender profiles.

Application Areas

The solution was developed to be applied mainly in the area of Infrastructure.

Technologies Used

The solution was developed using the latest in Artificial Intelligence (AI) as well as Cloud Computing.

Use case

APBot prioritises usability and enhances the tool through community crowdsourcing. With just one click, the user could detect and report a phishing email, at the same time, similar emails will be flagged within the APBot community, and through this ecosystem, the detection accuracy of the AI-assisted tool will gradually improve.

To protect users’ privacy, APBot also follows “privacy-by-default” principle to detect email frauds based on the sender’s behaviour and network profile without reading the email content. One of the benefits is to help elderly people who not able to distinguish phishing emails.

Solution three – VR Mapping

Solution description

The solution allows users to preview their VR path to the destination using only one QR code. The user no longer needs to search the map; they only need to scan the QR code and follow the VR pathfinding their destination.  The VR Mapping solution is the easiest way to help users getting to their destination.

Application Areas

The solution was developed to be applied in the areas of City Management, Housing, Infrastructure and Transport.

Technologies Used

The solution employs Mobile Technologies and Virtual Reality predominantly.

Use case

Members of the public can use the VR mapping to preview the destination. It improves the public service and saves cost for the staff.

About the Smart Government Innovation Lab

In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.

The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness. I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery and propose innovative solutions or product suggestions to address them.

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