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Ho Chi Minh City, Vietnam rolls out digital transformation program for SMEs

Image credit: Ministry of Information and Communications

The Ho Chi Minh (HCM) City Business Association recently unveiled a digital transformation program for small and medium-sized enterprises (SMEs) to help improve their competitiveness.

The program will be implemented in collaboration with the HCM City Computer Association and its members as a part of the city government’s efforts to help SMEs gain better access to digital transformation solutions at reasonable costs. Under the scheme, a committee for digital transformation under the management of the HCM City Business Association and a digital transformation training centre for enterprises will be established.

According to a press release, a portal will be built to support the digital transformation efforts, and a digital transformation solution package called Service Catalog will be established to support businesses. The business association also introduced two basic digital transformation packages, the X-Starter (for start-ups) and X-SME (for SMEs), to be provided by reputed members of the computer association.

Speaking at a press conference held to announce the program, Chu Tien Dung, the chairman of the HCM City Union of Business Associations, stressed the importance of good infrastructure and a legal framework for digital transformation.

Enterprises have recognised the importance of technologies in their operations and management. Digital transformation will be the element to help them improve their competitive capacity and develop sustainably. “The association is willing to support and assist enterprises in undertaking digital transformation if they face any hurdles in implementation.

The chairman of the computer association, Lam Nguyen Hai Long, noted his association is working with other business groups in the city to publish a catalogue of IT products for enterprises’ digital transformation efforts. He recommended that the city should provide free IT infrastructure for SMEs, and IT enterprises should offer digital transformation services at reduced prices.

The city should choose local enterprises to provide technologies for the program because similar projects are already being carried out by IT enterprises in other provinces and cities, he added.

HCM City aims to become a smart city with e-government, e-enterprises, and an electronic society by 2030, and set up a database by that year to assist with this. By 2030 it also aims to push all public services online and provide them on multiple platforms, including mobile devices. The e-economy is expected to account for 40% of the city’s economy.

The rate of individuals and enterprises having electronic accounts for payments will exceed 85%. To obtain these goals, the city will strengthen communications and improve the awareness of its workers, the public and enterprises, and create shared databases.

Experts said the digital transformation would affect all areas of the economy like health, education, transport, finance-banking, tourism, agriculture, logistics, environment, and energy.

Earlier, the Ministry of Information and Communications (MIC) launched a campaign to review and remove malware nationwide this year. It aims to enhance the country’s network security, as OpenGov Asia reported.

The campaign intends to reduce the malicious code infection rate by 50%. It also aims to cut the number of Vietnamese IP addresses in ten popular botnets – a collection of internet-connected devices infected by malware that allow hackers to control them – in half.

The National Digital Transformation Program notes that ensuring network safety and security is key to digital transformation. All IT equipment, products, software, information systems, and investment projects have mandatory components on network safety and security. The ministry has clarified cyber safety and security as a prerequisite for e-government development and digital transformation.

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