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Hong Kong’s and Singapore’s data protection authorities today furthered their warm relations by signing a Memorandum of Understanding (MOU) to strengthen cooperation in personal data protection in the two jurisdictions.
The MOU was signed by Mr Stephen Kai-yi Wong, Hong Kong’s Privacy Commissioner for Personal Data and Mr Yeong Zee Kin, Deputy Commissioner of Singapore’s Personal Data Protection Commission (PDPC) in Tokyo at the side-lines of the 51st Asia Pacific Privacy Authorities (APPA) Forum.
Partnership promotes collaborative initiatives and information exchange in personal data protection
Under the MOU, the Hong Kong SAR’s Privacy Commissioner for Personal Data (PCPD) and Singapore’s PDPC1 will engage in the cross-sharing of experiences, exchange of best practices, joint research projects and information exchange involving potential or ongoing data breach investigations.
Mr Stephen Kai-yi Wong, Privacy Commissioner of the PCPD said, “The MOU marks the joint efforts of Hong Kong and Singapore in strengthening the cooperation between the two jurisdictions and provides a solid framework for promoting collaborative initiatives and information exchange in personal data protection. It also clearly demonstrates the PCPD’s strong commitment to stepping up cross-jurisdictional collaboration in exchange of expertise and information so as to better prepare Hong Kong to enter into the new ‘post-digital’ era.”
Mr Tan Kiat How, Commissioner of the PDPC said, “A strong collaborative effort with our counterparts in Hong Kong and other jurisdictions is needed to advance personal data protection and prepare for a Digital Economy. We look forward to strengthening our working relations to enable all parties to collectively benefit from best practices, research and the sharing of information.”
Hong Kong and Singapore continue to enjoy good working relations in global personal data protection, with both regulatory authorities being active members of international organisations such as APPA and the Global Privacy Enforcement Network. The MOU was the outcome of an initial discussion between the two authorities in September 2018, to explore opportunities to strengthen the partnership and develop bilateral platforms for the advancement of personal data protection.
Hong Kong and Singapore jointly develop guide to Data Protection
As part of the enhanced cooperation, Hong Kong and Singapore are also releasing a jointly developed Guide to Data Protection by Design (DPbD) for ICT Systems. This encourages organisations to pro-actively incorporate data protection considerations when developing ICT systems from the onset. The Guide assists organisations in applying DPbD principles through practical guidance for all phases of software development and good data protection practices for ICT systems.
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Artificial Intelligence (AI) stands at the forefront of technological innovation, promising transformative solutions to complex challenges across various domains. Recognising its potential to revolutionise industries and improve societal well-being, the National University of Singapore (NUS) has inaugurated the NUS AI Institute (NAII). Led by Professor Mohan Kankanhalli, NAII aims to accelerate AI research and its practical applications, fostering collaboration, innovation, and societal impact.
In an era marked by rapid technological advancements, AI has emerged as a powerful tool with the capacity to reshape diverse sectors, ranging from healthcare to finance, education, logistics, and beyond. The establishment of NAII underscores NUS’s commitment to harnessing AI for the greater good, addressing critical issues facing Singapore and the global community.
At the core of NAII’s mission is the advancement of fundamental AI research, aimed at pushing the boundaries of AI capabilities and exploring novel applications across various domains. Through foundational research initiatives, scientists at NAII will tackle complex AI problems, spanning hardware and software systems, AI theory, responsible AI, reasoning AI, and resource-efficient AI. By delving into these areas, the institute seeks to develop cutting-edge AI technologies that address real-world challenges and drive innovation.
Moreover, NAII will prioritise research into the ethical and societal implications of AI, aiming to develop robust governance frameworks that ensure responsible AI development and deployment. This includes examining issues related to transparency, accountability, and ethical decision-making in AI systems. By fostering dialogue and research on AI ethics and governance, NAII aims to guide the responsible use of AI technology and mitigate potential risks.
In addition to foundational research, NAII will spearhead applied research initiatives, focusing on developing AI-driven solutions for specific application domains. Collaborating with experts from diverse fields, including healthcare, logistics, manufacturing, finance, urban sustainability, and education, the institute will tackle pressing challenges and explore opportunities for AI-driven innovation. From optimising supply chains to improving healthcare outcomes and enhancing urban infrastructure, NAII’s applied research efforts aim to deliver tangible benefits to society.
Furthermore, NAII will serve as a hub for AI talent development, providing comprehensive education and training programs for students, professionals, and policymakers. By offering hands-on learning experiences and internships, the institute seeks to nurture the next generation of AI leaders and entrepreneurs, equipping them with the skills and knowledge needed to drive innovation in AI.
To support its research and educational endeavours, NUS has allocated significant resources to NAII, including external research grants and institutional funding. Moreover, the institute will collaborate closely with government agencies and industry partners to amplify its impact and drive innovation. Strategic partnerships with leading companies such as IBM and Google Cloud will enable NAII to leverage industry expertise and resources, accelerating the translation of research outcomes into real-world applications.
In alignment with Singapore’s Research, Innovation, and Enterprise (RIE) strategy, NAII aims to contribute to the nation’s AI ecosystem by fostering collaboration, innovation, and talent development. By positioning NUS as a global leader in AI research and application, the institute seeks to drive positive societal change and economic growth.
The establishment of NAII represents a significant milestone in NUS’s journey towards harnessing the power of AI for societal benefit. Through cutting-edge research, education, and collaboration, the institute aims to unlock the full potential of AI and pave the way for a more innovative, sustainable, and inclusive future. With its interdisciplinary approach and commitment to excellence, NAII is poised to make a lasting impact on Singapore and the global AI landscape.
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The Vietnam Posts and Telecommunications Group (VNPT) has reached a significant milestone with its artificial intelligence (AI) platform, VNPT eKYC, logging over 1 billion user authentication requests. This accomplishment solidifies VNPT’s position as a pioneer in electronic identification and verification solutions within Vietnam.
Since its inception, VNPT eKYC has been at the forefront of electronic Know Your Customer (eKYC) services for over five years, serving a diverse range of clients including banks, financial institutions, telecommunications companies, and e-commerce entities. With over 100 organisations utilising its services, VNPT eKYC has facilitated electronic identification for more than 40 million individuals across the country.
On average, the VNPT eKYC system processes an impressive 600,000 requests daily, with peak days witnessing over a million requests being handled seamlessly. This demonstrates the platform’s robustness and reliability in managing high volumes of authentication transactions efficiently.
The significance of VNPT eKYC extends beyond its technological capabilities, particularly in the context of evolving regulatory requirements. The State Bank of Vietnam’s decision mandating biometric authentication for transactions exceeding 10 million VND (approximately 416 USD) and other significant transactions from July 1, 2024, underscores the critical role of advanced authentication solutions like VNPT eKYC in ensuring compliance and security in financial transactions.
Moreover, the platform’s success highlights the increasing importance of domestically developed solutions in the banking and financial sector. Domestic solutions such as VNPT eKYC offer several advantages, including rapid implementation, cost-effectiveness, adherence to global technology standards, scalability, and high readiness to meet evolving regulatory requirements.
Central to the effectiveness of VNPT eKYC is its advanced AI models, which enable the verification of facial biometric data with an impressive accuracy rate of up to 99.99%. This high level of accuracy not only enhances the security of authentication processes but also contributes to building trust and confidence among users and regulatory authorities.
As Vietnam’s digital economy continues to grow and evolve, the role of advanced authentication and verification solutions like VNPT eKYC becomes increasingly indispensable. Beyond facilitating seamless and secure electronic transactions, these solutions contribute to enhancing the overall digital infrastructure and ecosystem of the country, paving the way for further innovation and economic growth.
Looking ahead, VNPT remains committed to advancing its AI platform and expanding its capabilities to meet the evolving needs of its clients and the regulatory landscape. With a strong focus on innovation, reliability, and security, VNPT eKYC is poised to play a pivotal role in shaping the future of electronic identification and verification in Vietnam’s dynamic digital economy.
VNPT’s achievement of logging over 1 billion authentication requests with its AI platform, VNPT eKYC, marks a significant milestone in Vietnam’s journey towards digital transformation.
Amid a swiftly changing global landscape, Vietnam emerges as a frontrunner in a digital revolution, strategically positioned to harness technology’s transformative power for economic progress and societal development.
It is embracing its digital transformation journey, highlighting collaborative efforts to drive the nation’s digital transformation. The nation’s digital technology industry aims to propel Vietnam towards high-income status by 2045 through technology mastery, innovation, and indigenous manufacturing capabilities.
Moreover, the nation is working to harmonise its regulations, streamline laws, and promote consistency in its legal framework to foster a more favourable and appealing cyber environment.
As the country continues to embrace technology-driven solutions to address emerging challenges, VNPT eKYC stands as a testament to the potential of domestic innovation in driving progress and excellence in the digital era.
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In a significant stride towards bolstering research efforts in offshore wind power technology, The Hong Kong Polytechnic University (PolyU) and the Yangjiang Offshore Wind Energy Laboratory have inked a collaborative agreement to establish the PolyU-Yangjiang Laboratory Joint Research Centre for Offshore Wind Power (JRC).
The joint initiative, officially announced through a signing ceremony held at PolyU’s campus, marks a pivotal moment in the burgeoning partnership between the two entities. With the JRC set to be jointly operated and managed by the PolyU Research Institute for Land and Space (RILS) and the Laboratory, the collaboration signifies a concerted effort to deepen research collaboration and foster innovation in offshore wind power technology.
Under the ambit of this new partnership, researchers from PolyU and Yangjiang will synergise their expertise, resources, and laboratory facilities to undertake pioneering research projects. These projects will focus on developing novel technologies and materials tailored for offshore wind power applications, with a paramount aim to translate research outcomes into tangible solutions for industry implementation.
The signing ceremony, attended by a delegation from Yangjiang in Guangdong province alongside PolyU representatives, saw the presence of Prof. Christopher Chao, PolyU Vice President (Research and Innovation) and Mr. Liu Dewei, Vice Mayor of Yangjiang Municipal People’s Government. Their attendance underscored the significance of this collaborative endeavour in driving forward advancements in renewable energy technology.
In his welcoming address, Prof. Christopher Chao highlighted the pivotal role of wind power in the global transition towards carbon neutrality. He emphasised that the collaboration between PolyU and the Yangjiang Offshore Wind Energy Laboratory not only serves to advance offshore wind power expertise but also fosters a robust platform for mutual engagement in research, talent development, and knowledge exchange.
Prof. Chao expressed optimism that the JRC would harness the collective research capabilities of both organisations to tackle pressing scientific challenges and overcome technical barriers in the energy sector, ultimately contributing to the establishment of a world-class research and innovation hub for wind power and clean energy.
The partnership between PolyU and the Laboratory holds particular significance for Hong Kong’s energy landscape. With the Electrical and Mechanical Services Department of the HKSAR Government estimating that wind power could potentially satisfy a significant portion of the city’s electricity demand, the collaboration is poised to address critical engineering challenges in the construction of offshore wind farms. By facilitating interdisciplinary research and engineering solutions, the collaboration aims to benefit not only Hong Kong but also the wider region and beyond.
The Yangjiang Offshore Wind Energy Laboratory, comprising leading experts from esteemed mainland universities, is dedicated to advancing fundamental science and technology in the offshore wind power sector. Leveraging the collective expertise of institutions such as Zhejiang University, Sun Yat-sen University, and Shanghai Jiao Tong University, among others, the Laboratory is at the forefront of research in this domain.
Established in 2021, PolyU’s Research Institute for Land and Space (RILS) has been actively engaged in interdisciplinary research undertakings, with offshore wind power emerging as a focal area of interest. A delegation from RILS visited wind energy-related facilities in Yangjiang in November 2023, laying the groundwork for potential collaboration opportunities with the Yangjiang Offshore Wind Energy Laboratory.
As the PolyU-Yangjiang Laboratory Joint Research Centre for Offshore Wind Power takes shape, it symbolizes a collaborative initiative aimed at driving innovation and addressing the energy challenges of tomorrow. Through concerted research efforts and knowledge exchange, the partnership between PolyU and the Laboratory is poised to play a pivotal role in advancing offshore wind power technology, thereby contributing to a sustainable energy future.
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Mudik is a tradition of returning to one’s hometown that is widely practised by the Indonesian community, especially when Eid al-Fitr celebrations approach. This tradition involves a massive population movement from big cities to their origin areas or hometowns to celebrate the holiday with family and relatives.
The phenomenon of mudik also shows the importance of family values and togetherness in Indonesian culture. It becomes a moment to reconnect social and cultural ties among family members who might have been separated by distance for various reasons, such as work or education.
The Indonesian government often takes special measures to accommodate the travel surge during the mudik period, such as increasing public transportation capacity, providing emergency health services on the mudik routes, and maintaining and repairing road infrastructure.
This year, as a State-Owned Enterprise, the cellular operator Telkomsel provides 4G networks on 14 mudik ships operated by the Indonesian National Shipping Company (Pelni).
Over the years, mudik travellers choosing to travel by sea have faced significant obstacles related to internet access. This condition has left them disconnected from the outside world. At the same time, in the middle of the sea, thus unable to access up-to-date information, communicate with family, or even enjoy entertainment.
“With this latest development, we can provide high-quality services to our customers, ensuring that they remain connected even while in the middle of a sea journey,” said Saki Bramono, Telkomsel’s Vice Director of Corporate Communication and Social Responsibility.
Further, Telkomsel’s 4G service has now successfully reached as many as 1,100 shipping routes served by 14 ships and 83 ports across Indonesia. This innovation results from a strategic collaboration with Telkomsat, a Telkom subsidiary specialising in satellite internet services. Through this collaboration, Telkomsel and Telkomsat present a strong and stable 4G LTE signal on ships, allowing passengers to stay connected to the internet during their mudik journey.
Telkomsat uses the Non-Geostationary Orbit (NGSO) Landing Rights to ensure broad and reliable satellite internet coverage. Saki stated that the initiative to provide 4G internet services on ships, chosen by the community for mudik, is the first time Telkomsel has implemented satellite internet technology. This move not only revolutionises the sailing experience for mudik travellers by sea by ensuring smooth and continuous communication access but also marks a new chapter in Telkomsel’s efforts to overcome connectivity challenges in Indonesia, especially in hard-to-reach locations like the middle of the sea.
To improve service quality and customer experience during the crucial mudik Lebaran period, Telkomsel focuses on upgrading and optimising telecommunications networks and proactively expands and strengthens its network infrastructure. As part of these efforts, Telkomsel strategically increased the 4G network capacity at 70 existing Base Transceiver Stations (BTS) and took a significant step by building 325 new 4G BTS.
These measures ensure that customers enjoy smooth connectivity and high-quality communication in urban areas and mudik routes that often cross areas with limited telecommunications access.
Telkomsel estimates a 15.22% increase in internet traffic during the Ramadan and Eid al-Fitr 2024 period compared to regular days. Of the total increase in internet traffic, the cellular operator estimates the highest increase comes from the areas of Java, Bali, and Nusa Tenggara, popular mudik destinations, at 26.25%.
The second highest increase is estimated from Sumatra, at 16.99%. An increase in internet traffic is also expected in Papua, Maluku, Sulawesi, and Kalimantan by 13.11%. Meanwhile, the increase in internet traffic in the Jakarta, Bogor, Depok, Tangerang, Bekasi, and West Java areas is estimated to reach 4.28%.
Telkomsel has prepared a customer service team that works tirelessly, ready to serve customers 24 hours a day, seven days a week. Customers can easily access this service through various channels, including social media, customer service calls, the MyTelkomsel mobile app, and a virtual assistant named Veronika. Customers can also visit GraPARI outlets spread across various locations for face-to-face services.
These comprehensive measures affirm Telkomsel’s commitment to providing high-quality and reliable telecommunications services, especially during important moments like the mudik Lebaran, where smooth and fast communication is critical.
With the improvement of network infrastructure and strong customer service support, Telkomsel strives to ensure that every customer can connect with family and loved ones without obstacles, making their mudik journey safe and enjoyable.
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In a significant stride towards enhancing cybersecurity in the realm of consumer Internet-of-Things (IoT) devices, the Cyber Security Agency of Singapore (CSA) and the Connectivity Standards Alliance (Alliance) recently signed a Mutual Recognition Arrangement (MRA). This milestone agreement underscores a shared commitment to bolstering international cooperation and coordination in cybersecurity, with a specific focus on advancing the security standards of consumer IoT devices.
The MRA, signed by Mr Chua Kuan Seah, Deputy Chief Executive of CSA, and Mr Tobin Richardson, President & Chief Executive Officer of the Connectivity Standards Alliance, facilitates the mutual recognition of cybersecurity labels for consumer IoT devices.
By harmonising standards and procedures, the arrangement aims to reduce duplication in testing and costs for manufacturers, thereby fostering a more robust cybersecurity environment for consumer IoT devices globally.
Central to the MRA is the exchange and alignment of information related to relevant standards, requirements, and practices concerning the cybersecurity labeling of consumer IoT. This collaboration lays the groundwork for future developments in cybersecurity certification and labeling schemes, ensuring that evolving threats and technological advancements are adequately addressed.
Mr Chua Kuan Seah emphasised the significance of achieving global alignment for consumer IoT cybersecurity, citing it as a key objective since the launch of Singapore’s Cybersecurity Labelling Scheme in 2020. The agreement with the Alliance represents a significant step forward in this endeavor, bringing Singapore closer to its goal of establishing internationally recognised cybersecurity standards for IoT devices.
By promoting Cybersecurity-by-Design and Cybersecurity-by-Default principles, the MRA incentivises manufacturers to embed robust security measures into their IoT devices, ultimately enhancing cybersecurity for consumers worldwide.
The Connectivity Standards Alliance, formerly known as the Zigbee Alliance, is a consortium of companies devoted to developing standards envisioning seamless interaction to enhance daily experiences. With a membership of over 500 companies, the alliance collaboratively creates application profiles for interoperable products, thereby advancing IoT connectivity and fostering innovation in the industry.
Singapore remains deeply committed to bolstering cybersecurity measures both domestically and internationally. At the national level, initiatives are aimed at fortifying the nation’s digital defences, safeguarding critical infrastructure and protecting citizens and businesses from cyber threats. These efforts include the implementation of robust cybersecurity frameworks, regular cybersecurity exercises and drills, and the promotion of cybersecurity awareness among the populace.
The Cyber Security Agency of Singapore (CSA) plays a pivotal role in safeguarding Singapore’s cyberspace to bolster national security, support the digital economy, and protect the digital way of life. Through initiatives like the Singapore Cyber Emergency Response Team (SingCERT), CSA swiftly responds to cybersecurity incidents, ensuring the detection, resolution, and prevention of cyber threats.
As part of the Prime Minister’s Office and managed by the Ministry of Communications and Information, CSA oversees national cybersecurity functions, collaborates with sector leads to protect critical information infrastructure, and engages stakeholders to raise cybersecurity awareness.
OpenGov Asia reported that Singapore, represented by CSA, collaborates closely with ASEAN Member States (AMS) to establish the ASEAN Regional Computer Emergency Response Team (CERT), facilitating information-sharing and enhancing cybersecurity incident response coordination across the region.
Despite a significant increase in scam cases by nearly 50% to 50,376 in 2023 from 33,669 in 2022, proactive cybersecurity measures have led to a positive outcome. These positive trends are attributed to collaborative efforts among various agencies and stakeholders, including the Singapore Police Force, Infocomm Media Development Authority, Cyber Security Agency of Singapore, Smart Nation Group, Monetary Authority of Singapore, and private sector partners.
Singapore’s proactive efforts, including the proposal to host and fund the ASEAN Regional CERT’s physical activities, demonstrate its commitment to fostering regional cooperation and safeguarding critical information infrastructure on a transnational scale.
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Vietnam has emerged as a promising market in the global data centre landscape, with significant growth projected in the coming decade. According to the latest report from Viettel IDC, the country’s data centre market is forecast to reach a value of US$1.26 billion by 2030, with a compound annual growth rate (CAGR) of 10.8%. This projection underscores Vietnam’s increasing importance in the digital economy and its potential to become a key player in the data centre industry.
Despite its promising outlook, Vietnam’s data centre market currently lags behind its regional counterparts in terms of size. Compared to countries like Singapore, Malaysia, and Indonesia, Vietnam’s data centre market is relatively small. However, this is expected to change in the coming years as the country experiences rapid economic growth and invests heavily in digital infrastructure.
One of the key drivers of growth in Vietnam’s data centre market is the increasing demand for digital services and cloud computing. With the rise of e-commerce, digital banking, and other online services, there is a growing need for secure and reliable data storage and processing facilities. Data centres play a crucial role in meeting this demand by providing the infrastructure necessary to support these services.
Another factor contributing to the growth of Vietnam’s data centre market is the government’s support for digital transformation initiatives. In recent years, the Vietnamese government has prioritised the development of the digital economy as part of its broader economic strategy. This has included investments in digital infrastructure, as well as policies aimed at promoting innovation and entrepreneurship in the tech sector.
Furthermore, Vietnam benefits from a skilled workforce and relatively low construction costs compared to other countries in the region. This makes it an attractive destination for companies looking to establish data centre operations in Southeast Asia. Additionally, the government has implemented supportive regulatory frameworks to encourage investment in the sector, further stimulating growth.
Domestically, the data centre market in Vietnam is dominated by a few major players, including Viettel, VNPT, FPT, and CMC. These companies collectively hold approximately 97% of the market share, indicating a high level of concentration in the industry. However, there are still opportunities for new entrants, particularly in niche segments or specialised services.
Looking ahead, Viettel IDC predicts a significant expansion of Vietnam’s data centre market in the coming years. Plans are underway to build megacentres in major cities like Ho Chi Minh City and Hanoi, with an estimated total capacity of up to 450 MW. This represents a substantial increase from the current capacity and reflects the growing demand for data centre services in the country.
In addition to data centres, Vietnam’s cloud computing market is also experiencing rapid growth. While the market size is currently smaller than that of neighboring countries like the Philippines and Indonesia, Vietnam has the highest growth rate in the Southeast Asia region and ranks third in Asia overall. The projected growth rate of Vietnam’s cloud market over the next 5-10 years is expected to be around 19-20%, driven by increased adoption of cloud services by businesses and consumers.
Vietnam’s data centre market presents significant opportunities for growth and investment in the coming years. With supportive government policies, a skilled workforce, and increasing demand for digital services, Vietnam is well-positioned to become a major player in the global data centre industry. As the country continues to invest in digital infrastructure and technology, it is poised to emerge as a leading hub for data centre operations in Southeast Asia and beyond.
OpenGov Asia reported that Vietnam is rapidly becoming a key player in the global data center market, driven by factors like increasing digitalisation among SMEs, a tech-savvy young population, the rollout of 5G technology, and a rising demand for independent digital infrastructure and data sovereignty.
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Indonesia has been making strides in the realm of public service technology. Back in 2019, Indonesian President Joko Widodo announced his intentions to digitalise the government by 2025. The country has been focusing on digital transformation to improve public services and make them more accessible to citizens.
The Indonesian government has been enhancing digital-based public services to integrate all government digital platforms through a single sign-in for user convenience. They are also designing the National Digital Service Integration policy, which includes nine priority digital services: education, healthcare, social assistance, and population administration.
The Ministry of Administrative and Bureaucratic Reform (PANRB) focuses on the sustainability and replication of public service innovations, particularly leveraging digital technology to enhance these efforts. As part of this initiative, 20 government agencies are participating in a pilot test and calibration of instruments that will later be used to evaluate public service innovation development.
As Assistant Deputy for Coordination and Facilitation of Public Service Best Practice Development Strategy at the Ministry of PANRB, Ajib Rakhmawanto stated during the Pilot Test and Calibration of Instruments for Public Service Innovation Development Evaluation in Jakarta, “The Ministry of PANRB has a programme this year related to the evaluation of public service innovation development. This is a follow-up to the Public Service Innovation Competition (KIPP) we have been organising for the past 10 years, which needs to be evaluated to improve innovation development, especially in terms of KIPP implementation in the future.”
Critical aspects of the public service innovation development evaluation include monitoring the sustainability of Top Innovations, replication efforts, and the assessment of public service innovation development that has been ongoing in various government agencies.
To generate reliable and valid data or information, the Ministry of PANRB, in collaboration with experts from Gadjah Mada University and the University of Indonesia, has formulated evaluation instrument drafts. This pilot test aims to ensure the prepared evaluation instruments can accurately benchmark future public service innovation development evaluations.
Ajib encourages active participation in the pilot test of the prepared instruments, aiming to determine their reliability and validity for potential improvements.
Nailuredha Hermanto, a First Policy Analyst at the Ministry of PANRB, highlighted the goal of the public service innovation development evaluation: to gather information on the achievements of the Public Service Innovation Development Programme (PIPP) over the last decade, from 2014 to 2023. The review will focus on government agencies that have undertaken public service innovation development, along with the 1065 Top KIPP Innovations from 2014-2023 and innovations resulting from the replication of Top KIPP Innovations.
The evaluation utilises three instruments:
- A form for assessing the capacity and outcomes of innovation development by government agencies.
- A form for measuring the sustainability of innovations designated as Top KIPP Innovations.
- A form for evaluating innovations that result from replicating Top KIPP Innovations.
Agencies are encouraged to inventory whether they have replicated any award-winning KIPP innovations, as these can be assessed through the replication form.
The 20 government agencies participating in this pilot test and calibration of evaluation instruments for public service innovation development have previously been involved in KIPP and were selected as Top Innovations. This focus not only emphasises the importance of continuous innovation in public service but also underlines the crucial role of digital technology in facilitating these advancements.
Nailuredha remains optimistic that Indonesia is on course to achieve its goal of unified e-government by 2025 despite acknowledging that considerable work is yet to be completed. Since 2020, the country has made significant progress in enhancing e-government services and infrastructure, now moving into the implementation phase to guarantee uniform government service provision across all levels of government agencies, including both central and local bodies.
“The successful digitalisation of Indonesia’s government services by 2025 hinges on ongoing efforts. The eventual realisation and appearance of an e-Government in Indonesia remain to be seen with time,” Nailuredha concluded.