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Hong Kong government calls for pedestrian flow data solution

The Smart Government Innovation Lab (the Lab) has announced that it is looking for start-ups, SMEs or other companies that can provide I&T solutions about the automation of the validation and assessment process of electronic applications.

Business Needs/Challenges

Pedestrian planning requires detailed pedestrian flow data, with such data commonly obtained through manual survey methods.

However, methods such as manual pedestrian counting can be expensive and provide only limited data, as it might not be possible to collect data over an extensive area and period.

Thus, the department is exploring appropriate and reliable automatic pedestrian counting technologies suitable for surveying streets, especially with high pedestrian flow. The technology shall be free from privacy issues.

Application Areas

The aim is for the solutions to apply to the areas of Development, Infrastructure as well as Transport.

Technologies to be Used

The solution must employ Artificial Intelligence (AI) and Data Analytics technologies.

Expected Outcomes

The solution will be deployed as an alternative solution to replace manual pedestrian counting under an outdoor environment, especially with high pedestrian flow density, without privacy issues.

The solution shall be able to count the number of pedestrians passing by a certain location on a street with a high degree of accuracy and log the pedestrian flow data for analytical purpose.

The hardware should be able to mount on existing lampposts, can be easily installed and weatherproof.

Other service needs

OpenGov Asia reported that The Smart Government Innovation Lab is also looking for a firm to develop a tech solution to automate electronic applications.

It was noted that the current workflow of handling electronic applications of a public service involves several manual processes, such as validating the received data against specific sources of the Internet, searching for relevant market information from various websites to support application assessments, and inputting the collected information into the system in a pre-defined format.

These manual processes are repetitive, time-consuming and prone to error. Thus, the department wants to make use of Information Technology to automate the manual processes for improvement of process accuracy and operational efficiency.

The solution must employ Artificial Intelligence (AI), Machine Learning, Natural Language Processing as well as Robotic Process Automation. In addition, it must be suitable for application across various areas including Commerce and Industry, and Law and Security.

With the application of artificial intelligence, machine learning, robotic process automation and other technologies, the IT solution should be able to automate the processes of validation and assessment of electronic applications accurately and efficiently and minimise the human effort required.

About the Smart Government Innovation Lab

In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.

The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness.

I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery, and propose innovative solutions or product suggestions to address them.


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