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How Malaysian start-ups are enhancing life through tech – Part II

Recently, a report noted that Malaysia’s homegrown innovators are cultivating tech-driven ecosystem, thereby pushing the nation’s Industry 4.0 agenda.

OpenGov Asia covered this is in a three-part series; Part I can be found here.

Part I covered how one start-up in the region is creating safer roads via an app and how another SME is helping Malaysia’s struggling Millennials find better housing conditions. It is clear that new talent in the country is leading the way to a tech-driven era, and there are more!

Using tech to make better HR decisions  

Perhaps the most visible gauges how well a company will perform is its capacity to digitalise its data.

While most large corporations have the resources to implement Enterprise Relationship Planning (ERP) solutions, the majority of SMEs in this region often use outdated manual HR practices involving tons of papers which are cost inefficient, time ineffective and are definitely not great for the environment. Moreover, there is greater susceptibility to human error.

Therefore, to address this issue, a digital HR system provider is helping to fill in the gaps by automating all administrative work. This means that the firm helps to seamlessly connect all HR information, including employee onboarding, core HR, leave application, payroll, and benefits administration, in an efficient manner.

While the tech evolution of HR systems is not new, what differentiates the start-up is its “freemium” business model, which allows users to register and use the solution for free and without any time lock.

The firm democratises its HR system in two ways: first, the platform runs on the Web without the need to pay for any licenses, hardware, or maintenance fees—making it perfectly accessible to both large enterprises and small businesses. Secondly, it allows everyone in a company to use the software in an instead of just HR admins.

The only time the product is monetised is when satisfied customers choose to add on to the range of services they want from the firm, and can then decide to unlock premium features.

Since the start-up is an all-in-one HR platform, the premium package integrates the payroll and the benefits platform, promoting full transparency for both admin and employees.

In addition to helping SMEs cut costs and save time, the Malaysian start-up administers its HR system to the global standard user experience.

To fully compute a company-wide payroll system, the automation takes about 10 minutes to produce results.

Using tech to enable lifelong learning and human development

Advanced industrialization is transforming and reshaping all levels of economy. Thus, it is necessary to ask the right questions in terms of the changing workforce.

For example, how will working be different? How will the meaning of ‘employability’ shift? How will ‘gig economies’ change the way small and large companies hire? How is it possible to close the gaps between education and employability? How can valuable talent data be obtained to construct meaningful pictures of future workforces? How can individuals be helped to become self-driven lifelong learners?”

These are all critical questions raised by a Malaysia-based tech start-up, a learning analytics company.

The start-up has the capability to manage talent development from education to employability with a focus on preparing national workforces for the ever-changing demands of what is known as the 4th Industrial Revolution.

The firm essentially provides a suite of products, services, and solutions augmented with technology to power human development and promote lifelong learning.

With their analytics system, the firm helps its clients with a range of issues including the implementation of improved recruitment and hiring solutions, talent management, and executing large-scale upskilling and re-skilling programs.

The CEO and founder of the firm noted that the company helps clients obtain data out of silos to help solve problems. Good examples of the kinds of problems the firm typically help solve include locating top talent to drive the growth of emerging industries, or helping find the local talent to secure direct foreign investment in key industry sectors.

In addition to what the talent pool looks like currently, clients need to know where to find potential talent. The firm believes that the best way to answer problems posed by advanced industrialization is through better hiring, smarter learning, and evidence-based outcomes.

While the firm is maintaining a strong focused on the ASEAN region, it is rapidly expanding to other parts of the world such as the Middle East and Latin America.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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