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How the COVID-19 pandemic fostered digital transformation in Vietnam

Although the COVID-19 epidemic has had a significant negative impact on socio-economic operations, several countries have digitalised economic, commercial, educational, cultural, administrative, and transportation activities on a national level. In Vietnam, tech companies have quickly adapted and responded effectively to the global lockdown.

Vietnam has witnessed significant progress in the development of tech businesses since the Make-in-Vietnam strategy was implemented. After a year, more than 13,000 digital tech enterprises have been established, up 28%. Vietnam’s digital tech business community currently has over 58,000 companies – a record number, as at first, the project was expected to see only 6,000 enterprises a year at its peak.

According to a news report, with the current implementation speed, the set target of 100,000 digital businesses by 2030 can be achieved by 2025. According to the Minister of Information and Communications (MIC), Make-in-Vietnam is an action slogan and promotes the idea of independence in production and manufacturing, an alternative to simply outsourcing or assembling products.

A few of the locally-developed solutions that were created during the pandemic include Ncovi, Bluezone, CoMeet, learning platforms, remote medical consulting, and remote accounting and management platforms for micro, small, and medium-sized enterprises (MSMEs).

The Minister also emphasised the importance of technology in the fight against COVID-19 and explained that the country’s strategy in the future is to build a digital Vietnam. Therefore, Make-in-Vietnam needs a long-term vision and appropriate strategies for each stage. 2021 is expected to be a year of strong development in Vietnamese technologies.

The Bluezone mobile app, designed to protect the community against COVID-19, was officially launched by the MIC and the Ministry of Health in April. It was considered a breakthrough in the use of technology to prevent and fight the epidemic at that time. The app is a solution that applies Bluetooth Low Energy (BLE) positioning technology. Smartphones with Bluezone can communicate with each other up to a distance of two metres, recording close contact with other users. This is the ultimate technology for controlling contact tracing. When detecting a positive case (F0) for COVID-19, instead of quarantining thousands of people, only a few dozen people need to be isolated.

Last June, Prime Minister Nguyen Xuan Phuc signed Decision No. 749 approving the “National Digital Transformation Programme by 2025, with a vision to 2030”. Its target is to turn Vietnam into a digital country by 2030, with stable and prosperous development and pioneering the testing of new technologies and models. The scheme plans to renovate government management and administration as well as production and business activities and the living and working of the people while developing a large-scale, safe, and humane digital environment.

The national digital conversion programme also aims to develop a digital government, economy, and society as well as integrate Vietnamese digital enterprises into the international arena with several basic specific indicators.

According to experts, digital and tech enterprises are responsible for building the foundation as well as leading the national digital transformation process. Currently, domestic tech giants and ICT corporations like VNPT, Viettel, FPT, CMC, and VNG are actively participating in the process of building platforms and digital conversion ecosystems in Vietnam. During 2020, the role of Vietnamese tech enterprises has been further promoted, especially through programmes for tech enterprises and Make-in-Vietnam products launched by MIC.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.