February 23, 2024

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ICA and HTX Singapore Announce Wearable Tech for Stay-Home Notices

Photo Credit: HTX
Photo Credit: HTX

As Singapore prepares for the progressive opening up of their borders in the coming months, the Immigration & Checkpoints Authority (ICA), supported by the Home Team Science and Technology Agency (HTX), have announced in a release that they will be issuing electronic devices from 10 August 2020 to all returning Singapore Citizens, Singapore Permanent Residents and Long-Term Pass holders who will be serving their Stay-Home Notices (SHNs) at their residences or self-paid accommodation.

HTX has said that the electronic devices will help ICA enforce strict compliance with SHN requirements more effectively, and mitigate the risk of imported COVID-19 cases contributing to local transmission. Persons serving Stay Home Notices will be issued an electronic wristband, a gateway device and a user guide after their arrival at immigration clearance. Work Pass holders will be monitored by the Ministry of Manpower using a different monitoring device.

Easy-to-use Technology Aids Stay Home Notice Monitoring

The device needs to be activated once the person serving their Stay Home Notice reaches their place of residence or accommodation.

Activation is straightforward and easy. First step is to download the StayHome@SG application onto their mobile phone, then register their profile by providing the required information through the mobile application, in order to activate the wristband and gateway device.

They can then proceed to plug the gateway device into a power supply source and don the wristband for the entire 14-day SHN period.

During the SHN period, users are required to check their mobile application periodically for notifications from ICA, and acknowledge the notifications in a timely manner through the mobile application. Upon completion of the SHN, users will be informed either by ICA or via the StayHome@SG application to cut the wristband and uninstall the application from their mobile phone.

“We wanted a solution that offers ease of use to PSHNs, but also ensures users’ compliance to SHN. After weighing multiple technical and practical considerations for reliable, efficient and secure operations, we found this e-wristband, paired with an IoT gateway device, to be an effective, self-service solution,” said Deputy Director Seah Swee Leng from HTX’s Sense-making & Surveillance Centre of Expertise. He is part of the cross-departmental team, made up of officers from ICA and HTX that were tasked to source for and customise the solution.

How the Wearable Tech Works

This electronic wristband solution enables ICA to ensure that PSHNs comply with the SHN requirements. It comes equipped with sufficient battery life to last the entire 14-day SHN duration.

Electronic monitoring to ensure the PSHNs do not leave their place of residence/accommodation during the SHN period is done in the following ways:

Bluetooth Low Energy communication between the gateway device and the wristband will enable ICA to determine if the person is within acceptable range of the gateway device.The gateway device establishes its own connection to ICA, which is not dependent on external network access.

When the wristband is detected to be out of range of the gateway device, tampered with, cut or loosened; or when the gateway device is removed from the power supply – ICA will be alerted and will conduct follow-up investigations.

Data Protection is Maintained

All information sent from the wristband to the ICA’s servers is encrypted. At the end of the SHN period, all data collection pertaining to the PSHN will cease and the mobile application will be locked from further usage.

Information collected will be stored and secured in the government database. Data protection measures are in place to prevent data loss or theft, unauthorised access and undue disclosure.

PHOTO CREDIT: www.htx.gov.sg

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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