February 21, 2024

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Identifying and Addressing Cybersecurity Vulnerabilities in Vietnam

A new Mobile Virtual Network Operator (MVNO) in Vietnam has become the fifth of its kind in the country, joining several others The  MVNO plans to optimise resources and integrate services from various partners within its ecosystem to offer convenient and effective packages to customers.

It aims to incorporate advanced technologies like Cloud computing, Chat BOT, and AI for improved service capacity, amid the growing MVNO landscape that comprises approximately 2.65 million subscribers, making up 2.1% of the total mobile telecommunications market, according to data from the Authority of Telecommunications under the Ministry of Information and Communications.

With the recent addition of a new Mobile Virtual Network Operator (MVNO) in Vietnam, reflecting the expanding mobile landscape, there’s a heightened focus on increased mobile coverage and the imperative to ensure users’ safety.

As the MVNO market grows, encompassing approximately 2.65 million subscribers and constituting 2.1% of the total mobile telecommunications market, it becomes crucial to implement robust safety measures. With a rising number of users engaging with mobile services, there is an urgent need for comprehensive strategies to safeguard users’ privacy, data, and overall digital well-being.

This underscores the importance of regulatory frameworks and proactive measures by both service providers and authorities to create a secure mobile environment for all users in Vietnam.

With security in mind, the Authority of Broadcasting and Electronic Information, operating under the Ministry of Information and Communications (MIC), collaborated with major tech platforms in 2023 to counter the dissemination of toxic information and fake news.

These platforms were required to cooperate in removing content violating Vietnamese law, implementing solutions to prevent and eliminate incorrect or toxic news, resulting in a response rate exceeding 90% for removal requests and a shortened duration of 3-24 hours for handling and blocking violations.

The integration of AI technology by major online platforms facilitated automated scanning, detection, and handling of content in accordance with MIC requests. Notably, in May 2023, the MIC, alongside five relevant ministries and sectors, conducted a comprehensive inspection of operations, leading to the identification of violations and the issuance of directives for enhanced management of cross-border service provision in the country.

Furthermore, the MIC intensified efforts to receive and verify feedback on fake news through the Vietnam Anti-Fake News Centre (VAFC). The VAFC played a crucial role in labelling fake news, disseminating correct information through mass media, and promptly identifying and preventing the spread of numerous false reports on a designated website.

Additionally, the website actively collaborated in blocking and removing more than 800 gambling links, addressing reactionary and malicious content, and publishing articles to caution against large-scale fraud and misinformation.

In the ongoing year, the Authority of Broadcasting and Electronic Information continues its collaboration with ministries, sectors, and localities, working alongside relevant entities to establish a national-scale information processing network.

The National Cyber Security Monitoring Center (NCSC) under AIS has identified five critical information security vulnerabilities in certain software products, raising concerns about potential cyber threats to information systems in Vietnam. These vulnerabilities, disclosed in a software company’s patch list, include risks such as phishing attacks, remote code execution, and exposure of sensitive information.

AIS recommends that governmental agencies, organisations, and businesses assess and update computers using the affected operating systems to the latest patches to mitigate the risk of cyberattacks. It stressed the need for prompt attention to identified vulnerabilities, as overlooking these issues poses immediate risks to the security of agencies and organisations, with historical data indicating a high number of vulnerabilities detected in previous months.

Despite warnings and recommendations, there is a tendency for institutions to neglect or insufficiently address identified flaws, underscoring the importance of proactive measures to secure information systems and prevent potential cyber threats.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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