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Improving AI’s Fairness and Accuracy in the U.S.

Knowing when to trust a model’s predictions is not always easy for workers who use machine-learning prototypes to help them make decisions, especially because these models are often so complex. Hence, users may use a technique known as selective regression, in which the model estimates its confidence level for each prediction and rejects if it is too confident. A human can then manually examine those cases, gather additional information, and make decisions about each one.

While selective regression has been shown to improve overall model performance, researchers at the Massachusetts Institute of Technology (MIT) and the MIT-IBM Watson AI Lab discovered that it can have a reverse impact on underrepresented groups of individuals in a dataset. With selective regression, the model’s certainty grows, as does its chance of making the correct prediction, but this does not always happen for all subgroups.

A model predicting loan approvals, for example, may make fewer errors on average, but it may make more incorrect predictions for Black or female applicants. One reason for this is that the model’s confidence measure was trained on overrepresented groups and may be inaccurate for underrepresented groups.

After identifying the problem, the MIT researchers developed two algorithms to address it. They demonstrate, using real-world datasets, that the algorithms reduce performance disparities that have harmed marginalised subgroups.

Regression is a method for estimating the relationship between a dependent and independent variable. Regression analysis is commonly used in machine learning for prediction tasks such as predicting the price of a home based on its features (number of bedrooms, square footage, etc.) With selective regression, the machine-learning model has two options for each input: make a prediction or abstain from making a prediction if it lacks confidence in its decision.

When the model abstains, the coverage—the portion of samples on which it bases predictions—decreases. The model’s overall performance ought to increase by restricting its predictions to inputs about which it is quite certain. However, this can potentially accentuate dataset biases, which happen when the model lacks sufficient data from subgroups. Underrepresented people may make mistakes or poor forecasts because of this.

The goal of the MIT researchers was to guarantee that, as the performance for each subgroup improves with selective regression, so does the overall error rate for the model. This threat is identified as a monotonic selective risk. To deal with the issue, the researchers designed two neural network algorithms that impose this fairness criterion.

One algorithm ensures that the model’s features contain all important information regarding sensitive factors like race. Sensitive qualities can’t be used for judgments owing to laws or policies. The second procedure uses calibration to ensure the model generates the same prediction for an input, regardless of sensitive properties.

The researchers tested these algorithms on high-stakes real-world datasets. A crime dataset uses socioeconomic data to forecast the number of violent crimes in communities. An insurance dataset predicts total annual medical expenses invoiced to patients. Both databases have personal information.

Implementing their techniques on top of a standard machine-learning method for selective regression reduced inequities by lowering error rates for minority groupings in each dataset. This was done without considerably increasing errors.

The researchers want to adapt their answers to other challenges, such as predicting property values, student GPA, or loan interest rate. To prevent privacy risks, they intend to use less sensitive information during model training.

They also want to enhance selective regression confidence estimates to avoid scenarios where the model’s confidence is low, but its prediction is true. This could reduce human workload and simplify decision-making.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.