December 12, 2023

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Improving Business Continuity and Disaster Recovery Plans

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Ransomware is the most common cyber threat nowadays as several big companies have been targeted. Developing proactive ransomware response plans that prioritise the recovery of mission-critical systems is important for those working in critical infrastructure. Organisations should not pay ransoms for stolen data and they need a solid business continuity and disaster recovery (BCDR) plan.

A comprehensive, well-tested disaster recovery plan is a great way for agencies to protect their assets from an attack that could cause extended downtime, financial losses and reputation damage. These are five considerations when developing a BCDR plan:

  • Backups. Developing a backup strategy is a great place for agencies to start building or rebuilding a BCDR plan. The 3-2-1 model is a standard data protection technique: store three total copies of agency data, two that are local but on separate devices, and at least one copy stored offsite. There is still risk with this strategy as more sophisticated ransomware attacks now target backup files. The most straightforward way to expand on the 3-2-1 model is simple: 3-2-1-1. For extra security for backup files, agencies should store an air-gapped copy of the data offline where ransomware cannot reach.
  • Disaster recovery as a service: Self-managed DRaaS will increase in value as organizations realise the cloud’s faster operations speeds, lower costs, scalability and improved administration. As a result, agencies will be able to self-service their point objects and have hands-on management around recovery times.
  • AI and automation: Not only can artificial intelligence (AI) be integrated into an agency’s cybersecurity strategy, but it can adjust to new data to make its predictions of future attacks more effective. Equally, some recovery processes can be automated and automating regular updates and patching can prevent problems.
  • Cybersecurity and protection: Maintaining different cybersecurity and data protection services isn’t as effective at mitigating disaster as uniting those two solutions. The more systems agencies try to support, the more vulnerable their data and networks become. A multi-pronged solution will help agencies optimise protection, cybersecurity and disaster recovery capabilities with minimal management.
  • Updating old plans: Agencies should take the lessons they learned from 2020 and apply them when they update their BCDR plans. To start, a review of policies will help agencies determine which ones are outdated and which ones should stay. IT departments must focus on solutions that provide remote access across systems and devices with cloud-based security. And last, agency disaster recovery plans should outline how their health and safety protocols address illnesses, contact tracing, sick leave and backup staff for critical processes. These updates should be included in agency crisis communications plans.

As critical infrastructures are susceptible to cyberattacks, US researchers have created a cybersecurity technology designed to lure hackers into an artificial world to protect these infrastructures. As reported by OpenGov Asia, the cyber tech is based on honeypots, which attract hackers by providing what appears to be an easy target so cybersecurity researchers can study the attackers’ methods.

While most honeypots are used to lure attackers and study their methods, this cyber tech instead uses artificial intelligence to deploy elaborate deception to keep attackers engaged in a pretend world that mirrors the real world. The decoy interacts with users in real-time, responding in realistic ways to commands.

The development of this technology is an example of how U.S. scientists are focused on protecting the nation’s critical assets and infrastructure. This cybersecurity tool has far-reaching applications in government and private sectors—from city municipalities to utilities, to banking institutions, manufacturing, and even health providers.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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