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Improving Digital Verification Infrastructures in the U.S.

Bipartisan members of the house recently introduced legislation that would require the government to drastically modernise the United States’ digital identity infrastructure. This bill establishes the Improving Digital Identity Task Force to establish a government-wide effort to develop secure methods for governmental agencies to validate identity attributes to protect the privacy and security of individuals and support reliable, interoperable digital identity verification in the public and private sectors.

The National Institute of Standards and Technology (NIST) shall develop and periodically update a framework of standards, methodologies, procedures, and processes as a guide for federal, state, and local governments to follow when providing services to support digital identity verification. The Department of Homeland Security (DHS) shall award grants to states to upgrade systems that provide drivers’ licenses or other types of identity credentials to support the development of highly secure, interoperable state systems that enable digital identity verification.

At the same time, lawmakers are calling on the Office of Management and Budget to examine the feasibility of a federal governmentwide digital identity verification system. A draft version of the Senate infrastructure bill, included $500 million for the Department of Labour to institute a grant fund to supply states with digital identity proofing tools that are compliant with the National Institute of Standards and Technology to combat fraud in unemployment insurance benefits.

These efforts are long overdue. Unfortunately, the absence of secure, accessible, interoperable digital credentials increases security vulnerabilities, encourages online fraud and inhibits the expansion of digital public services. As agencies await federal guidance and standards, here are three things they can do now to ramp up their safeguards and begin to fix the nation’s “lagging” digital verification system.

If account credentials — such as a username, email address and password – are breached, federal IT administrators must know as soon as possible. Widely available on the dark web, credentials are one of the most sought-after data types by hackers

When a single email account is compromised or taken over, a hacker can access sensitive data, initiate social engineering attacks, propagate spam and malware and move laterally across an agency network. And, because most people use the same credentials for multiple systems, threat actors can easily use the same username and password to breach mission-critical applications. To stay one step ahead of credentials leaks, agencies must continuously monitor their email domains for exposure.

Enforce agency-wide access controls

Protecting every network endpoint with a digital verification mechanism would seem a logical approach to safeguarding federal systems. However, a lack of resources, funds and time means tools such as multifactor authentication are often reserved for critical entry points. But as the network perimeter widens and digital ecosystems expand to include cloud-hosted data, applications and services, agencies must prioritise checks and balances to ensure users can prove their identity.

Agencies can also better secure their growing network perimeter and cloud-based applications by layering in emerging technologies like secure access service edge. SASE is a cloud service that converges security and network technologies into a single platform. Taking a zero-trust approach, SASE prevents unauthorised access by layering security on top of the network. Using defined policies, SASE dynamically approves or denies access, eliminating the need for multiple point security technologies.

Focus on public-private partnerships

Building the government’s digital ID infrastructure also requires a collective effort. As malicious actors increasingly look to take advantage of the nation’s digital dependencies, a successful defence will require enhanced levels of public-private partnership.

This collective defence approach is being encouraged by The White House with Executive Order on Improving the Nation’s Cybersecurity calls for the private sector to partner with the Federal Government to foster more secure cyberspace. What this partnership will look like is to be determined, but the executive order is an important step toward achieving a collective defence posture.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.