February 25, 2024

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Indonesia Accelerating Digital Transformation

Digital leadership plays a central role in accelerating digital transformation, both in the private and public sectors. According to the Deputy Minister of Communication and Informatics, Nezar Patria, mastering digital leadership strategies is the key to successfully implementing digital transformation across various institutions.

Nezar emphasised that leaders in every institution, including government organisations and private companies, must understand digital leadership strategies. This enables them to lead effectively in the face of changes brought about by digital transformation.

Image credits: kominfo.go.id

Digital leadership involves using information and communication technology to optimise business processes, improve efficiency, and provide better services to the public or customers. Leaders who understand the importance of digital leadership strategies are better equipped to identify innovation opportunities, manage risks, and steer organisations toward success in the digital era.

In the public sector context, digital leadership can help the government provide more efficient and responsive public services. Implementing digital technology in various aspects of governance, such as e-government and innovative city initiatives, can enhance the quality of life for citizens and provide significant economic benefits.

Leaders need to set clear and far-reaching goals for implementing digital services. The adoption of technology, according to the Deputy Minister of Communication and Informatics, is a solution to the challenges faced in government services. It’s also essential to consider the business process aspects of services. Moreover, the development of digital platforms requires design thinking based on empathy.

Nezar expressed that digital transformation acceleration requires comprehensive and sustainable efforts. One critical aspect of the digital transformation journey is the development of technical skills among human resources.

Nezar addressed that to succeed in digital transformation, companies and organisations need to seriously focus on developing the technical skills of their human resources. This allows them to contribute optimally to adopting and implementing digital technology.

Furthermore, Nezar also highlighted the importance of creating a diverse, equal, and inclusive workplace in the context of digital transformation. Building a work environment that supports diversity fosters various perspectives and thinking, which, in turn, can lead to better innovation.

In the era of digital transformation, equal access and opportunities are crucial. This includes ensuring that all team members have the same access to training, resources, and development opportunities regardless of their backgrounds. Equality also encompasses the opportunity to participate in decision-making and contribute to digital transformation strategies.

Furthermore, inclusivity is the key to success in implementing digital technology. It means that all organisation members, including those from diverse backgrounds, have a role and a voice in the planning, design, and use of digital technology. With inclusivity, organisations can ensure that the solutions implemented are more relevant, effective, and acceptable to all parties involved.

“The development of technical skills and the creation of a diverse, equal, and inclusive workplace are two interrelated elements that support digital transformation. Through inclusive training and development, all team members can hone their technical skills and contribute to digital transformation efforts,” Nezar expressed.

Moreover, these efforts also require investments in infrastructure and supporting resources, such as access to training and technology resources. It ensures that all organisation members have an equal opportunity to develop their technical skills and participate in digital transformation.

Hence, developing technical skills in human resources and creating a diverse, equal, and inclusive workplace are vital steps in accelerating digital transformation. It will help organisations become better prepared to face evolving technological changes and leverage the opportunities presented by the digital era.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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