

- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The Australian National University (ANU) is leading an international team of researchers in helping to build a safe data superhighway for the highly anticipated quantum internet.
This promised a new era of artificial intelligence (AI) and ultra-secure communication.
As shared by Associate Professor Andrey Sukhorukov, who is from the University, the data being shared on this future internet would be stored on light particles, which is capable of storing vast amounts of information.
According to a recent report, the light particles move really fast so the team needed to develop a way to monitor and measure them along quantum circuits for quality-control purposes.
Quantum circuits, as explained by the Associate Professor, are comparable to superhighways for the light particles to travel along.
The Associate Professor led the research with a team of scientists at the Nonlinear Physics Centre of the University’s Research School of Physics and Engineering.
A PhD scholar, also at the Nonlinear Physics Centre, who worked on all aspects of the project, said that measuring light particles can interfere with the operation of the quantum circuit.
The team needed to find a solution to this challenge.
Their research, which is published here, states that “integrated single-photon detectors open new possibilities for monitoring inside quantum photonic circuits.”
An innovative system of detectors along the quantum circuits was designed by the team.
This was done to monitor the light particles without losing the information that they are storing by preserving the quantum state being transmitted.
The light particles were guided to two parallel paths, similar to two lanes on a highway. One lane has a faster speed limit than the other one, and the light particles can freely change their lanes.
Both lanes have several detectors along them that are tasked to simultaneously check exactly how many light particles were passing these detectors at the same time.
The researchers have gained a comprehensive picture of these light particles as they entered and then subsequently left the detection zones because of the repeated detections.
Only a tiny fraction of the light particles were lost through this process. The quantum state of the transmitted light particles was not affected by it.
The detection system that they have developed can be built into a large, integrated network of quantum circuits in order to help monitor light particles in real time.
The collaborating research group, led by Professor Alexander Szameit at the University of Rostock, in Germany, has tested the feasibility of this new approach in experiments with custom-designed fabricated optical circuits.


- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
GovTech has been recognised by OpenGov Asia for its innovative use of digital technology in transforming the public sector. Through the GovWallet initiative, GovTech has simplified government operations and unlocked new opportunities.
This effort forms part of GovTech’s ongoing work to develop a digital wallet module that enables government entities to securely and promptly distribute funds and credits to citizens and beneficiaries. Agencies no longer must build their own payment systems, and people can get their government payments quickly through apps they already use.
GovWallet facilitates payment tracking for government agencies while providing payment recipients with multiple options to monitor their payment and spending records. Notably, one of its key features empowers agencies to select authorised merchants and regulate payout usage.
GovWallet serves as a backend service module that seamlessly integrates with any government mobile application, including LifeSG and Singpass. This allows users to utilise their credits at PayNow and NETS accepting stores and withdraw cash from ATMs, facilitating financial access for individuals without bank accounts.
Essential insight to build digital payment
While working on SupplyAlly, a system that coordinates the distribution of tangible items like food packs, TT Tokens, and reusable masks during the pandemic, the GovWallet team initiated the Know Your Customer (KYC) research.
Through their collaboration with government agencies, the GovWallet team found that agencies are not only interested in managing the distribution of physical goods but also in disbursing government benefits to eligible recipients. The team discovered that there were limited locations where recipients could utilise their payouts, the widespread acceptance of digital vouchers in the commercial sector.
GovWallet was created to enable citizens to access the widely used SGQR and well-established payment ecosystems, such as PayNow and NETS, without the need for a bank account to complete the transactions. The aim was to expand the range of retailers where beneficiaries could utilise their payouts.
They recognised that a comprehensive approach to addressing security, fraud, compliance and monitoring concerns necessitates a risk assessment. The team engaged with various stakeholders to validate their strategy and output, encompassing both the technical implementation and policy framework.
As part of their pre-rollout plan, they used a separate team to conduct vulnerability analyses and penetration tests simultaneously. These assessments proved valuable in gauging risks, and their insights would inform the future rollout and expansion of GovWallet.
GovWallet is hosted on the Government on Commercial Cloud (GCC) platform and is deployed on Amazon Web Services (AWS). A typical disbursement campaign may require up to 1,600 man-hours to complete.
Their architecture, which is based on AWS’ Serverless framework, allowed them to scale up and down as needed, reducing the amount of manpower required to monitor, maintain and operate the system. Adopting a serverless architecture allowed them to concentrate on making GovWallet more cost-effective, high-performing and responsive to traffic vagaries.
GovWallet has been gaining popularity among both government agencies and citizens. However, as with any other product that requires integration with multiple parties, the GovWallet team needed to maintain close communication with agencies to avoid a drop in collaboration.
They have scheduled regular meetings with various parties, such as government agencies and banks, to keep track of progress and address issues as they arise. They have also worked on numerous disbursement campaigns with multiple agencies.
A noteworthy application of GovWallet was its collaboration with the Ministries of Defence and Home Affairs to disburse S$100 digital credits to over 1 million past and present national servicemen. The system successfully processed up to 1.1 million disbursements and payments, with minimal lag or disruption.
According to the team, communication is critical to the success of any project, regardless of its size. Onboarding a government agency onto GovWallet typically entails the agency, the GovWallet team and a frontend interface for citizens to access payouts, such as LifeSG or a commercial bank.
To be able to move and adapt quickly, all teams must be on the same page in terms of objectives and changes. This allows them to remain agile, quickly adapt to user needs, and benefit more citizens.
When designing the infrastructure or developing the code, the GovWallet team draws on market best practices. Additionally, they conduct routine security reviews of their products to ensure that they remain current with the latest security practices and vulnerabilities.
GovWallet is currently developing a self-service dashboard for agencies onboarding its platforms. This provides greater flexibility in administering government disbursement schemes without necessitating a system-to-system integration with the backend.
They are not restricting their expansion to support digital currency transactions on GovWallet and will continue to collaborate with banks to provide such services as needed.
About the team
GovWallet was originally created as a solution to the issues of higher costs, administrative workload and carbon emissions associated with the issuance of cheques and physical vouchers. As the team resolved these challenges, they partnered with industry players to integrate PayNow and NETS payment gateways into the platform, providing GovWallet beneficiaries access to around 200,000 merchants.
While the product team needs to be aligned with the mission and objectives of the initiative, it is equally critical for senior leadership within each organisation to support the initiative. This support enables the product team to reduce or eliminate potential roadblocks and achieve success.
When it comes to product roadmap planning and the development of user-centric solutions, GovTech collaborates closely with the Smart Nation Digital Government Office (SNDGO).
The GovWallet team places a strong emphasis on close collaboration and maintains open lines of communication with all functional roles involved in the initiative. For example, a developer can communicate directly with the product owner without the need for any intermediaries. This approach reduces the potential for misunderstandings and accelerates the feedback loop.
Regular dedicated checkpoints such as scrum and sprint retrospectives are held by the GovWallet team. During these meetings, the team members are given dedicated and safe time to reflect on and inspect the features they liked and areas for improvement. This practice encourages open communication and helps the team identify ways to improve their workflow and product development process.
In the same vein, the GovWallet team promotes effective interaction by establishing direct communication channels with other teams or departments. They also share their scrum cadence for keeping track of and aligning dependent activities. This enables everyone involved to stay on the same page, fosters collaboration and helps in delivering the project efficiently.
Scrum aided the team by dividing the delivery into two-week sprints. This resulted in a shorter feedback loop, allowing the team to adapt to changes more quickly, especially when deconflicting with other teams.
GovTech fosters an environment where all team members are urged to share their ideas for improving the way things are done or launching new initiatives. They have open communication channels with senior management, who are receptive to feedback and suggestions.
During the planning of their subsequent project phases, the team regularly carries out user research. Team members are encouraged to share any discoveries, improvements or trends they observed with the rest of the team.
The team values one another’s suggestions and takes them seriously, incorporating them into the work backlog when applicable. GovTech provides funding resources for its teams to test their ideas. This fosters an environment of transparency and openness where everyone is seen as a peer and can explore genuine possibilities.
GovTech encourages all employees to be agile, bold, and collaborative. By encouraging a culture of innovation and creativity, they have been able to tap into the diverse perspectives and experiences of its employees, resulting in new and effective solutions.
Through regular forums and open communication, the organisation has created an environment where everyone is empowered to contribute to its mission of using technology to improve the lives of citizens. This approach has not only improved the quality of the organisation’s work but also increased employee engagement and satisfaction.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Launched in 2019, CrowdTaskSG aims to harness the collective intelligence of Singaporeans to provide government agencies with useful insights into national issues and addresses the prevalent notion that citizens’ voices are often overlooked. The platform serves as a bridge between citizens and agencies, offering a centralised platform for citizens to share their thoughts and ideas.
The initiative operates on the premise that Singaporeans can have an active and meaningful role in co-creation, collaboration and crowdsourcing, rather than being passive recipients of government schemes and services.
Citizens have a range of ways to participate, including surveys, polls and questionnaires focused on government policies and issues. In addition, they can take part in testing prototypes for new government websites, providing feedback on areas that require improvement and assisting with translation requests.
This diverse set of options aims to cater to various interests and expertise levels, making it easier for citizens to engage with the platform in a meaningful way. By doing so, CrowdTaskSG endeavours to foster greater interaction and participation from citizens, while also providing agencies with a more comprehensive understanding of public sentiment on various issues.
To broaden the scope of citizen participation, the CrowdTaskSG team is actively exploring additional tasks that can be performed through the platform. The team collaborates with other agencies to identify opportunities to optimise the platform for a wider range of crowdsourcing initiatives.
GovTech method to better engage citizens
The CrowdTaskSG team has been inspired by the widespread popularity of the mobile game Pokemon Go, which employs GPS technology to allow players to discover real-world locations, capture virtual creatures and engage with other players.
Gamification was the secret ingredient that propelled the success of Pokemon Go, as it transformed the simple act of walking into a social experience. The game tracks users’ daily steps and incentivises movement by rewarding them with new monsters.
What made Pokemon Go’s success truly remarkable was not only how quickly it became a worldwide phenomenon, but also how it motivated people to participate in physical activity – a pursuit that many individuals were previously averse to. The CrowdTaskSG team was intrigued by this philosophy and wondered whether a similar approach could be adopted to foster the development of a smart nation.
Undoubtedly, many Singaporeans possess a wealth of skills, ideas and feedback that could support Singapore’s transition towards becoming a smart nation. However, they may lack the motivation to engage in these activities.
CrowdTaskSG bridges the gap between citizens and agencies by integrating gamification elements to make the engagement process more enjoyable and rewarding. Through these efforts, they aim to create a more interactive and captivating platform that inspires citizens to take an active role in shaping national policies and improving their personal well-being.
By incorporating gaming elements, CrowdTaskSG takes completing surveys or tasks on the platform to a whole new level of fun – making mundane tasks far more enjoyable and rewarding. Users can earn experience points to level up and virtual coins for NETS QR purchases after completing a task.
The team has adopted simple gamification concepts to ensure that they appeal to individuals of all ages. To make the platform user-friendly and accessible to all, the team has designed a clean and straightforward user interface that minimises distractions and enhances accessibility.
As a product that is designed to prioritise citizen engagement, the CrowdTaskSG team places great importance on delivering a seamless user experience. In addition to collecting feedback and suggestions through the platform, the team frequently conducts user interviews with CrowdTaskSG users to gain insights into evolving user needs and identify areas for improvement.
The CrowdTaskSG team is committed to carefully considering the needs of government agencies as well as user feedback to continuously add new features and improvements to the platform. After the user interviews and testing sessions, the team works consistently on making the platform easier to use and making sure that information and instructions are clear and easy to understand.
The team recently introduced a Leaderboard feature in their referral campaign, which led to a 10% surge in user participation. They also revamped the reward system, making it more convenient for citizens to redeem their virtual coins.
CrowdTaskSG offers government agencies a cost-effective solution as they can currently utilise the portal free of charge. It is a user-friendly, self-service platform that not only enables government employees to submit tasks easily but also allows them to review responses with the built-in data visualiser.
The platform uses MyInfo verification to ensure that all participants are genuine, and its screener function simplifies the process of reaching specific groups of people for government agencies.
The platform has received positive feedback, with many users citing how it has facilitated fast and efficient communication with participants. This is particularly advantageous for User Experience (UX) and Design Thinking teams, who rely heavily on user testing and feedback throughout their design process.
The technology infrastructure that CrowdTaskSG uses has also been employed to develop the SG Translate Together (SGTT) web portal, which is a distinct product from CrowdTaskSG. This has enabled the Ministry of Communications and Information to collaborate with the public to gather translation data through crowdsourcing.
The data collected is utilised to enhance and train SG Translate, the Machine Translation Engine, resulting in more translations that cater to local needs. Additionally, SGTT provides translation resources and a form platform to engage with the local translation community.
The CrowdTaskSG team places a high priority on ensuring that the onboarding process for new users is easy and seamless when developing a product that is intended for widespread use. Therefore, deciding between a mobile application or a web-based application was a crucial consideration for the CrowdTaskSG team when they began the project.
There were several reasons why a mobile-responsive web platform was ultimately chosen for CrowdTaskSG:
- Because there are more steps to go through, downloading a mobile application to answer a survey is a huge barrier for new users. If it is a web-based platform, new users can log in by scanning a QR code, which is a quick touch-and-go.
- As a result of the pandemic, most Singaporeans are now accustomed to scanning QR codes to open websites in a browser, which became one of the onboarding workflows.
- Having a web-based platform enabled to reach users not only on mobile phones but also on desktop computers and even fixed kiosks in the form of touch-screen TVs and tablets when agencies conduct road shows and engage citizens.
To ensure that CrowdTaskSG could be accessed on various screen sizes, including desktops, mobile phones, tablets, and TVs, the team put a great deal of thought into the design of their components to maintain a consistent user experience across all platforms.
TypeScript is the main programming language used by the CrowdTaskSG team, and React is used for the front end, while NodeJS is used for the back end. Using a single language across the stack makes it easier for developers to switch between frontend and backend development with minimal contextual overhead.
A robust audit trail is crucial for a mass-market application as it helps developers quickly identify and resolve technical issues that users might encounter. Moreover, regular performance testing ensures that the application can handle high volumes of traffic and load spikes that may coincide with marketing efforts. By doing so, the team can avoid any performance issues that might lead to a poor user experience and ultimately impact the success of the application.
Constantly being wary of malicious activities is a common challenge with gamification in crowdsourcing platforms. Users could be inclined to cheat the system by submitting tasks multiple times or completing unassigned tasks to gain an advantage in their pursuit of rewards. While not a technical challenge, it is burdensome.
To prevent such behaviour, measures have been put in place to ensure that task submissions on CrowdTaskSG are unchanged or idempotent; submitting the same task multiple times does not benefit the user nor are they rewarded for completing tasks that are not assigned to them.
Nonetheless, security is of paramount importance for the CrowdTaskSG team as they are deploying a government product. Hence, every major release undergoes professional vulnerability assessments and penetration testing before distribution.
In addition to these pre-release tests, the team conducts monthly risk assessments using open-source scans and other risk surveillance tools. The team also has a surveillance bot that monitors traffic and potential attacks in real-time to ensure that any suspicious or unusual activities are promptly investigated.
About the team
For a diverse team to function effectively, a strong product vision and shared goals that inspire collective buy-in are crucial, beyond just support and resources. Creating a culture that embraces and celebrates diversity is essential in acknowledging that each individual brings unique perspectives and expertise to the table.
This recognition helps ensure that every team member can make meaningful contributions to the various domains. Support and resources can be generated from within the team if the right culture and communication are in place.
CrowdTaskSG’s work methodology is heavily influenced by GovTech’s Agile, Bold, and Collaborative values. The team convenes every two weeks for “retrospectives,” during which they discuss the previous sprint and exchange fresh concepts regarding the product and their work approach. To capture spontaneous ideas, they also maintain idea boards to jot down any potentially useful insights for future reference.
Regular and open communication is important and members talk to each other often (at least once a day). The team values a “no-blame” culture, which creates a safe space for members to express their thoughts and concerns.
Trust is a cornerstone of the team’s work culture, with everyone aware that they are working together for the best of the product. The team takes a collaborative approach to problem-solving, with all domain leads gathering to discuss various perspectives before arriving at decisions and working through problems quickly and efficiently.
The CrowdTaskSG team proactively helps each other to overcome any obstacles that may impede their progress. A conducive culture and effective communication facilitate this internal support system, enabling team members to assist one another in achieving their shared goals.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Pemerintah Singapura meluncurkan CrowdTaskSG pada 2019. Sesuai namanya, CrowdTaskSG memang ditujukan agar pemerintah bisa lebih melibatkan partisipasi warga untuk menyelesaikan masalah nasional dan pembangunan di Singapura, sehingga kontribusi dan masukan dari warga bisa digunakan sebagai dasar penentuan keputusan dan tindak lanjut lembaga pemerintah.
Inisiatif ini meluncur dengan premis bahwa warga Singapura bisa memainkan peran aktif dalam pemerintahan. Mereka tidak hanya sebagai pemain pasif yang menerima skema dan layanan pemerintah. Namun, warga bisa berkreasi bersama, berkolaborasi, dan menjadi sumber informasi bagi pemerintah.
Inisiatif ini meluncur sebagai respons atas pendapat yang umum beredar kalau pemerintah Singapura kurang memerhatikan aspirasi warga. Oleh karena itu, CrowdTaskSG diciptakan untuk menjembatani kesenjangan antara warga dan lembaga pemerintahan. Lewat platform ini, pemerintah menyediakan satu platform terintegrasi untuk berbagi pendapat dan ide.
Hal ini diwujudkan dengan memberi kesempatan bagi warga untuk berkontribusi dalam survei, jajak pendapat, atau kuesioner tentang kebijakan dan masalah pemerintah lewat CrowdTaskSG. Selain itu, warga juga bisa melakukan tugas seperti menguji prototipe fitur atau produk baru di situs web pemerintah, memberi umpan balik tentang wilayah kerja yang perlu peningkatan, dan ikut terlibat untuk kebutuhan penerjemahan. Sebab, Singapura biasanya perlu menyosialisasikan kebijakan pemerintah dalam empat bahasa, Inggris, Melayu, Mandarin dan Tamil.
Tim CrowdTaskSG terus berupaya meningkatkan minat warga untuk berkontribusi aktif di platform ini. Mereka juga terus mengeksplorasi tugas-tugas bersama (crowd task) lain yang bisa diintegrasikan di platform ini. Untuk itu, tim CrowdTaskSG kerap menjalin komunikasi dan kolaborasi dengan instansi lain untuk mempelajari dan menggali ide bagaimana platform ini bisa lebih dioptimalkan untuk mendukung berbagai inisiatif crowdsourcing.
Gamification untuk menarik partisipasi warga
Sejak pertama meluncur, GovTech sudah menyertakan gamification pada platform ini. Mereka terinspirasi untuk memasukkan faktor permainan dalam platform ini lantaran terinspirasi oleh kepopuleran gim Pokemon GO.
Pokemon GO adalah gim berbasis lokasi dan augmented reality. Lewat gim ini, pemain diajak untuk menangkap dan mengumpulkan berbagai monster unik khas Pokemon. Memanfaatkan GPS di perangkat pengguna, mereka harus menjelajah ke tempat-tempat berbeda untuk menemukan berbagai monster langka itu. Monster Pokemon yang terkumpul bisa dilatih dan dipertarungkan. Gim ini sekaligus menghitung jumlah langkah yang dilakukan dalam sehari untuk menangkap monster-monster itu.
Kesuksesan Pokemon GO berhasil mengangkat gim ini menjadi fenomena dunia. Menariknya, gamification permainan itu berhasil menarik orang untuk keluar rumah dan lebih aktif melakukan kegiatan fisik. Hal yang kian jarang dilakukan di kehidupan modern sebelum popularitas gim ini meledak.
Resep rahasianya tentu terletak pada gamification yang berhasil dieksekusi dengan baik oleh pembuat permainan ini. Pokemon Go sukses mengubah kegiatan berjalan keluar rumah yang menjemukan menjadi kegiatan sosialisasi yang menyenangkan.
“Hal inilah yang membuat kami berpikir apakah kita bisa memanfaatkan cara yang sama untuk membantu membangun misi Smart Nation di Singapura,” jelas tim pengembang CrowdTaskSG dalam wawancara dengan OpenGovAsia.
Lewat CrowdTaskSG, tim ingin memberi ruang bagi talenta-talenta terbaik Singapura untuk memberikan kontribusi mewujudkan Smart Nation. Sebab, mereka percaya banyak warga Singapura yang memiliki potensi, ide, dan masukan berharga untuk membantu membangun negara. Namun, talenta itu tersiakan karena kurang difasilitasi oleh platform yang tepat dan kurangnya motivasi untuk ambil bagian.
Tim CrowdTaskSG berharap dengan berbagai gamification yang dihadirkan bisa menjembatani kebutuhan pemerintah dan keinginan warga untuk berkontribusi. Mereka pun ingin membuat proses kontribusi itu menjadi sesuatu yang menyenangkan.
Tim mengintegrasikan gamification ke dalam berbagai tugas yang ada di CrowdTaskSG. Misal, ketika warga membantu menyelesaikan survei atau tugas tertentu, mereka akan mendapat poin untuk naik level. Adopsi leaderboard ini diklaim berhasil meningkatkan pertumbuhan pengguna hingga 10 persen.
Mereka juga bisa mendapat koin virtual yang bisa digunakan berbelanja lewat NETS QR (jejaring pembayaran elektronik menggunakan kode QR di Singapura). Sejauh ini, tim sudah mengadopsi konsep gamification sederhana yang cocok untuk semua umur.
Sebagai layanan self-service, tiap instansi pemerintah di Singapura bisa membuat tugas atau survey yang mereka perlukan di CrowdTaskSG. Tim berpendapat mereka mendapat repons positif dari instansi pemerintahan yang memakai platform ini. Sebab, mereka mendapat cara yang efisien dan cepat untuk mendapat umpan balik warga.
“CrowdTaskSG sangat berguna untuk tim pengalaman pengguna (User Experience/ UX) dan tim Design Thinking yang ingin mengetes pengguna dan mendapat tanggapan mendalam dalam proses desain mereka,” jelas tim lagi.
Selain itu, CrowdtaskSG Tech Stack juga dimanfaatkan untuk membuat dan menyempurnakan situs SG Translate Together (SGTT). Lewat portal ini, Kementerian Komunikasi dan Informatika Singapura bisa berkolaborasi dengan warga untuk melakukan translasi data. Data ini lantas digunakan untuk melatih dan memperbaiki kemampuan SG Translate, the Machine Translation Engine, agar hasil terjemahan terasa lebih lokal. SGTT menyediakan sumber daya translasi dan forum sebagai tempat bersosialisasi komunitas para penerjemah.
Untuk membuat platform ini menarik dan berguna bagi pengguna, CrowdTaskSG aktif mencari umpan balik dan saran pengguna.
“Kami kerap melakukan wawancara pengguna untuk memahami kebutuhan mereka dan bagaimana meningkatkan kenyamanan mereka. Kami juga menjaga agar antarmuka layanan kami tetap bersih dan sederhana untuk mengurangi distraksi dan kemudahan pemahaman pengguna.”
Untuk menjaga keamanan, platform ini menggunakan verifikasi pengguna. Sementara bagi instansi pemerintahan yang ingin menggunakan platform ini, mereka bisa memanfaatkan fitur pemindaian untuk mendapat responden yang tepat.
Ketika berbicara pengembangan CrowdTaskSG ke depan, tim berkomitmen untuk senantiasa menerima umpan balik pengguna, baik warga atau instansi pemerintah, untuk terus memperbaiki layanan mereka dengan fitur baru.
Teknis pengembangan CrowdTaskSG
Tim CrowdTaskSG membagikan sejumlah tips ketika membuat layanan yang akan diakses secara massal. Menurut mereka, hal utama yang harus dipertimbangkan adalah kemudahan akses pengguna. Dengan pertimbangan itu, mereka membangun CrowdTaskSG sebagai situs web yang mobile-responsive agar bisa digunakan oleh pengguna yang menggunakan berbagai perangkat, baik ponsel maupun desktop.
“Jika dibuat sebagai aplikasi mobile, akan menambah kesulitan pengguna yang ingin berpartisipasi. Mereka mesti mengunduh aplikasi itu terlebih dahulu. Hal ini bisa menjadi penghalang besar bagi warga untuk berpartisipasi. Dengan membuat , pengguna baru cukup memindai kode QR, login, dan bisa langsung berpartisipasi.”
Untuk bahasa pemrograman, mereka menggunakan TypeScript, dengan frontend berjalan menggunakan React dan backend menggunakan NodeJS. “Memiliki bahasa yang sama di seluruh stack membantu pengembang kami beralih dengan cepat ketika mengembangkan frontend dan backend dengan sedikit contextual overhead.”
Untuk mempercepat respons ketika pengguna manghadapi kendala teknis, tim CrowdTaskSG menyarankan perlu dilakukan audit yang kuat agar bisa segera dilakukan identifikasi masalah. Mereka juga melakukan pengujian secara rutin untuk memastikan aplikasi mampu menampung ketika terjadi lonjakan lalu lintas.
Meski gamification dipercaya bisa meningkatkan interaksi warga, namun kendalanya adalah bagaimana cara mengatasi kecurangan. Sebab, ada saja warga yang ingin mencurangi sistem dengan mengirimkan tugas berkali-kali atau menyelesaikan tugas yang tidak ditujukan kepada mereka demi mengejar hadiah.
Untuk mengatasi hal ini, tim memastikan tugas yang dibagikan di CrowdTaskSG bersifat idempotent. Artinya, warga hanya bisa mengirim tugas sekali. Jika lebih dari itu, maka tidak akan berpengaruh pada peringkat atau nilai pengguna. Selain itu, mereka juga melakukan pemeriksaan validasi secara ekstensif untuk memastikan pengguna tidak diberi imbalan untuk melakukan tugas yang tidak ditugaskan kepada mereka.
Terkait dengan masalah keamanan, tim memastikan melakukan serangkaian ujian penetrasi dan menilai potensi kerentanan pada setiap perilisan besar. Selain uji pra-rilis, setiap bulan mereka juga menilai risiko keamanan melalui pemindaian open source dan alat pengawasan risiko lain. Tim juga memiliki bot untuk melacak lalu lintas dan potensi serangan secara real-time untuk memastikan penyelidikan tepat waktu terhadap aktivitas yang mencurigakan atau tidak biasa.
Membangun tim kreatif
Tim CrowdTaskSG dilatih untuk tak takut berinovasi. “Tim kami berpedoman pada nilai-nilai organisasi kami untuk menjadi Gesit, Berani, dan Kolaboratif. Kami melakukan dengan cepat, menguji dengan cepat, dan gagal dengan cepat.”
Mereka juga melakukan retrospektif per dua minggu sebagai momen untuk mengevaluasi hasil Sprint sebelumnya dan berbagi ide baru. Ide-ide ini tidak terbatas pada produk yang tengah dikembangkan tapi juga cara bekerja. Mereka juga memiliki papan ide yang akan menampung ide semua anggota tim yang mungkin bisa berguna di masa depan.
Selain itu, mereka menjalin komunikasi yang terbuka dengan tim dan berusaha mengadopsi budaya tanpa menyalahkan. Dengan demikian, mereka bisa memupuk ruang aman bagi anggota tim untuk berbagi pemikiran dan keprihatinan secara terbuka. Mereka juga menanamkan pola pikir untuk mengutamakan kepentingan pengembangan produk dalam cara kerja mereka.
Bekerja dengan tim yang berbeda latar belakang, tim CrowdTaskSG mengutamakan kebersamaan dan mengumpulkan perspektif dari berbagai sisi lewat diskusi yang cepat dan efektif. Selain itu, memiliki visi dan tujuan produk yang kuat juga mempersatukan tim yang berbeda latar belakang ini.
Mereka juga mengutamakan budaya yang saling merangkul dan merayakan keberagaman, karena anggota tim sadar mereka semua memang menyumbang perspektif dan keahlian yang berbeda ke dalam tim. Budaya gotong royong untuk menyelesaikan masalah satu sama lain juga dilakukan agar proyek yang tengah dikerjakan bisa bergerak maju.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Anto Satriyo Nugroho, Head of PR at KAKS BRIN, believes that AI technology can be highly beneficial for measuring and interpreting external data. This, in turn, can facilitate the extraction of valuable insights and aid in achieving specific objectives.
Over the past few years, there has been an increasing global interest in the field of AI technology. With ongoing developments in the field, AI is becoming increasingly versatile and can now be deployed in many more areas and industries. From healthcare and transportation to finance and education, the potential applications of AI are seemingly limitless.
According to Anto, the impact of AI on society is inevitable and will likely bring about significant changes in the nature of available jobs. As a result, there will be a growing need for the workforce to better prepare themselves to adapt to these changes. He recommends that Indonesia take steps to prepare for the impact of AI technology.
This growing trend has resulted in a rising demand for skilled AI professionals and experts in the country, underscoring the need for Indonesia to continue investing in AI research and development to remain competitive in the global marketplace.
Given that humans remain at the centre of the equation, he stressed the importance of diligence, continuous learning, and research to foster innovation and facilitate ongoing growth.
Many research labs in academia and private industry are now creating AI software. One of these AI is the subject of study at the National Research and Innovation Agency’s (BRIN) Research Centre for Artificial Intelligence and Cyber Security (PR KAKS). ITB, UGM, Jenderal Soedirman University, UPI, and others have all collaborated with PR KAKS BRIN on various research projects.
With more investment, Indonesia can position itself to take advantage of the opportunities that arise from the increasing use of AI technology while mitigating any potential negative effects. Anto recommended that anybody interested in learning more about AI connect with the Indonesian Artificial Intelligence Society (IAIS), a group of AI enthusiasts, and the Indonesian Association for Pattern Recognition (INAPR).
Artificial intelligence’s strengths lie in its ability to retain and relay information, which gives it an edge over human memory. Artificial intelligence (AI) has various uses and advantages. Some of them include assisting individuals with impairments in communicating and saving time. Anto recognises that AI could be applied in a wide variety of contexts, from learning new tasks and solving problems to listening to information and making plans.
Anto cited several examples of simple AI activities, such as translation, navigation, fingerprint identification for digital forensics to identify victims of accidents and crimes, and the use of mathematical methods to solve arithmetic problems.
However, he also acknowledged that the accuracy of AI-powered devices can vary widely, making them unsuitable for certain applications, such as map suggestions.
It should be noted that in certain instances, the accuracy of AI can be quite high. For instance, in Japan, electronic manufacturers have collaborated with experts in the field of handwriting recognition to develop a system that can accurately identify an individual’s handwritten numerals from 0 to 9 on facsimiles, with an accuracy rate of approximately 99%.
The Indonesian government has implemented regulations from the Ministry of Home Affairs and Disdukcapil that mandate a maximum error rate of 3% for AI-powered systems analysing electronic KTPs in the country.
Anto provided insight into the extent of AI development in Indonesia and the country has made significant progress in this area, with various industries and sectors already adopting AI-based solutions to optimise their operations and enhance their productivity.
AI has been utilised in the healthcare industry to detect the emergence of new diseases and epidemics worldwide. At the urging of Indonesia’s National Research and Innovation Agency, the country’s leaders have resolved to prepare for the possibility of a pandemic by creating the resources it would need to respond effectively.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The objective of the Singapore Global Enterprises (SGE) initiative is to transform a new generation of promising Singaporean businesses into global market leaders.
While maintaining a strong presence in Singapore, these SGEs will have a substantial global footprint and market presence, a robust supply chain, and market leadership in innovation and product segments. This will result in substantial economic advantages and employment opportunities for Singapore and its citizens.
The SGE initiative expands on the flagship Scale-Up initiative. It will use existing schemes and programmes, as well as create new ones, to provide targeted and tailored assistance to selected companies with ambitious growth plans in certain areas.
Increasing the companies’ capabilities in key areas such as digitalisation, sustainability, internationalisation, and growth financing, as well as assisting them in expanding and anchoring core business activities in Singapore.
Businesses can invest in cutting-edge digital technologies and tools to boost operational efficiency, customer engagement, and data analytics. They can also use digital marketing strategies to increase their reach and online presence. They can also use automation and artificial intelligence (AI) to improve business processes and decision-making abilities.
Other areas that can be scaled up include enabling companies to develop and deepen a strong talent pool for the future through the Singapore Global Executive Programme (SGEP) and building sustained innovation capabilities through the establishment of in-house R&D centres, allowing innovation to be developed as a core competitive strategy.
Besides, it expedites companies’ global expansion to grow their market networks and international footprint, as well as diversify their supply chain. To amplify this effect, EnterpriseSG will launch a new Scale-Up X programme, which will include a variety of targeted capability development support, one of which will be on Investment & Initial Public Offering (IPO) Readiness, which will strengthen companies’ capabilities to tap public and private markets for growth capital to help them scale up.
Additionally, as part of the Enterprise Sustainability Programme (ESP), EnterpriseSG and its partners are launching new courses for businesses on decarbonisation and sustainable finance. The courses will begin in April 2023.
Along with the new courses, EnterpriseSG is collaborating with three new partners to provide additional ESP Foundational Courses. Since their inception in January 2022, the Foundational Courses have benefited nearly 400 participants.
According to Geoffrey Yeo, Assistant Chief Executive Officer (Sustainability and Enterprise Finance), EnterpriseSG, participants of their first series of foundational courses have provided positive feedback that the courses have helped to provide a structured framework to view sustainability as a business strategy and how it is relevant for their business.
They hope that the additional foundational courses will help more businesses bridge the knowledge gap and kickstart their sustainability journey. They have also seen an increase in the number of companies eager to delve deeper into specific areas such as decarbonisation and sustainable finance. The new thematic courses on these two topics will provide businesses with a better understanding of how to decarbonise their operations and access sustainable finance to propel their businesses forward.
In addition to the ESP courses, EnterpriseSG will create thematic and sectoral sustainability playbooks to help businesses understand sector-specific opportunities and key sustainability topics like decarbonisation and sustainability reporting.
EnterpriseSG will create a one-stop website to house resources and information on whole-of-government support measures to make it easier for businesses to access sustainability information and resources. Companies interested in embarking on sustainability projects such as strategy and product development, resource optimisation, and standard adoption can also take advantage of the Enterprise Development Grant, which has been extended until 31 March 2026.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The PANRB Ministry of State Apparatus Empowerment and Bureaucratic Reform in coordination with The Ministry of Communication and Information Technology has developed the Public Services Portal. The portal serves as a unified online hub for public services.
This portal’s development has progressed to enhance the outcomes of IT security assessment and usability testing. The public will soon be able to use the site and apps that combine several public services with a single login, eliminating the need to maintain separate accounts for each.
The service’s app has been submitted to the mobile application store but is still under maintenance after their feedback. The Public Service Portal will be demonstrated for use after the fixes. The Public Service Portal will be available to the general public in April and May.
“The Public Service Portal provides information to the public regarding the rights obtained and the obligations that must be fulfilled,” said Deputy for Public Services of the Ministry of PANRB Diah Natalisa in the Focus Group Discussion (FGD) Synergy of Portal Development Public Service, in South Jakarta.
The Electronic Based Government System is bolstered by creating a Public Service Portal (SPBE). The Public Service Portal was designed with the community in mind, with the individual as a supporting character. Diah highlighted that in a citizen-centric setting, there are two services available.
An individual’s age, location, income, gender, level of education, and health status are just a few examples of the demographic factors that the public service portal considers when making personalisation suggestions in the doorway. The second type of service is predicated on a system of rights and duties.
Aligning with the National SPBE Team, which is based on Presidential Regulation no. 132/2022 about SPBE Architecture, the Public Service Portal’s service integration strategy has been refocused. The Presidential Decree includes several strategic measures, such as online SIM issuing, social aid, and education integration.
Moreover, the Draft Presidential Instruction on the Acceleration of the Implementation of the SPBE Architecture expands the locus through which integration is meant to be understood. The public service site has been updated to include cross-border services. The second quarter of the future is expected to concentrate on integrating transportation services, whether air, land, or sea.
We also welcome the Ministry of Transportation as the service owner that will be incorporated shortly,” Diah mentioned. The goal of the hybrid FGD meeting is to get a consensus on which services should be integrated first and how government service portals should be built and improved.
To avoid the concept of “one innovation, one application,” a single sign-in site is in keeping with the digital transformation strategy of PANRB Minister Abdullah Azwar Anas. The general public or businesses using the service do not need to go through unnecessary hoops like downloading several apps, making multiple accounts, or entering the same information more than once.
Anas claimed that SPBE was essential to improving how well the government served its citizens. Access to government services may be sped up and made more convenient with technology and digitalisation. Anas stated that, between 2020 and 2022, 10,799 complaints were lodged over the government’s digital services. “Among the complaints are protests from locals,” Anas explained. “Yesterday, they filled in the data in the prior application; today, another application from a related industry was entered; and today, they were told to fill in the data again.”
Future consolidation of digital services will be driven by population information. The Digital Public Service Mall (MPP) is the first to implement the concept of a “single sign-on” that eliminates the need for users to create different accounts and download various programmes.
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
The Joint Office of the Yiwu Digital Renminbi Pilot Task Force put out the “Plan on Deepening Pilot Work on the Digital Renminbi” during the recently held Yiwu International Trade Market which lists 10 ways to improve the pilot.
Yiwu intends to create a digital renminbi circulation ecosystem with the assistance of various industries. It will accomplish this using its well-developed business and trade environment. The digital renminbi will be able to be used without any problems, which will help create a business environment that is easy, quick, fair, competitive, stable, and clear.
Yiwu trades with more than 230 nations and regions and has more than 2.1 million small and medium-sized businesses. With up to 65% of its buildings facing outward, the city has been called the “World Supermarket,” and there are many ways to pay there.
By the end of 2023, Yiwu hopes to have a 90% coverage rate for offline merchant payment scenarios and a 95% coverage rate for the online platform Chinagoods.
In addition, Zhejiang province intends to build three major platforms for digital renminbi prepaid fund supervision, supply chains, and trade supervision, as well as to develop replicable and scalable commercial application models.
The renminbi (RMB), China’s legal currency, has been transformed into the electronic Chinese yuan (e-CNY), also known as the digital yuan and officially known as the Digital Currency Electronic Payment (DC/EP). It is issued by the People’s Bank of China (PBOC), China’s central bank. It is intended primarily for high-frequency, small-scale retail purchases and transactions.
The e-CNY is part of the country’s monetary base (M0), which means it accounts for a portion of the ‘cash’ in circulation.
According to the China Academy of Information and Communications Technology, a government think tank, China’s digital economy is expected to exceed 60 trillion yuan ($8.84 trillion) by 2025.
This year, Shanghai and provinces like Zhejiang, Fujian, and Hebei have made plans for their economic growth. They emphasised the importance of developing the digital economy and called for the creation of blueprints for future industries, such as the metaverse, an immersive virtual world enabled by virtual reality and augmented reality.
Data from the Ministry of Industry and Information Technology indicates that by the end of 2022, China will have constructed more than 2,3 million 5G base stations and will be able to connect more than 500 million households to a gigabit optical network.
Also, the Ministry said that digital connections for the mobile Internet of Things (IoT) in China reached 1.84 billion in 2022. This made China the first major economy in the world to have more mobile IoT connections than mobile users. The IoT is a network of devices, vehicles, and other objects that are equipped with software or sensors that allow them to connect and exchange data.
Zhao Zhiguo, the Ministry’s spokesman, China’s mobile IoT connections account for 70% of the global total and have covered the 45 major categories of the national economy, while, Wang Zhiqin, Vice President of the China Academy of Information and Communications Technology, cited that the nation has built a good telecom infrastructure that will serve as a solid foundation for China’s digital economy’s high-quality development.
He added that previously, consumer-oriented internet applications such as e-commerce drove China’s digital economy, but now business-oriented applications such as industrial internet are playing a much larger role. This demonstrates that the digital economic structure has improved.