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Inside Singapore’s Smart and Integrated District

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Life in the future Punggol Digital District (PDD) might be like a scene from a science fiction movie. There may be a lot going on in the district, like a fleet of robots coming and going. These robots are used to deliver food orders. They can go through gantries, get into lifts, and get to the front doors of the offices where the food is going on their own.

The Open Digital Platform (ODP) is PDD’s digital backbone. It is what makes this smart last-mile delivery operation run smoothly. This is a proprietary technology that JTC and GovTech worked on together.

“With the ODP, we are ushering in the next era of smartness. For the longest time, the conversation on smartness was stuck on the connecting of systems and sensors. No one was able to articulate anything beyond that,” says James Tan, director of JTC’s Smart District Division and GovTech’s Sensors and Internet of Things (SIOT).

The PDD combines the campus of the Singapore Institute of Technology (SIT) and JTC’s Business Park spaces in Punggol North to form Singapore’s first fully smart district. PDD will not only contain critical digital economy growth companies like cybersecurity and digital technology, but it will also be an inclusive and green lifestyle attraction for the surrounding neighbourhood.

The ODP is a game changer since it is an interoperability platform that not only connects diverse smart technologies but also allows them to exchange data and share controls. It is an operating system that, like Android, can perform functions such as unlocking a door or regulating the air conditioning unit from a centralised command, control, and communication (C3) panel.

One of the clear-cut use cases where the ODP is critical to the efficient operation of operations is smart last-mile delivery. Interoperability is required for the various smart solutions, ranging from Continental Automotive Technology’s autonomous mobility robots to the food delivery app and PDD’s facilities management systems.

The digital twin is another important component of the ODP. Consider it the SimCity counterpart of PDD, but fully operationalised. This virtual 3D environment receives live data from sensors in actual facility management systems.

Personnel, for example, can control PDD using the digital twin. Previously, they would have to go on foot patrol to spot abnormalities like unlocked doors or broken turnstiles. The live data now informs them of what is happening on the ground. They are also made aware of any potential threats.

Director James said that their headquarters was built in 2000, and several of the legacy systems were so outdated that they didn’t even have interface connectors. They had to first collaborate with product producers to create analogue connectors. Then they created their own gear to accomplish the analogue-to-digital conversion. It took about a year to retrofit all the facilities’ management systems.

But the effort has paid off. Anyone with access to the C3 dashboard can interact with virtual things and acquire control over physical systems. Furthermore, whenever there is user feedback, such as a faulty air conditioner, facilities managers can run a historical playback and initiate an investigation using an empirical, data-driven approach.

In addition, robots can now take over arduous tasks like postal delivery through integration. The trial will then move on to the smart last-mile delivery, offering The JTC Summit occupants a taste of what it will be like to operate in PDD before it formally launches.

Simultaneously, they are installing the ODP at the recently constructed Woodlands North Coast, and have begun developing a digital twin of the mixed-use business and lifestyle district as they continue to refine the ODP ahead of its eventual rollout in 2024.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.