February 22, 2024

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Integrating Tech Solutions to Open Up Air Travel Amidst Pandemic

Demand for air travel around the world collapsed in mid-March 2020, and while it slightly rebounded over the summer, it decreased again with the beginning of the winter months and more national lockdowns across the globe. It seems that demand is expected to remain low for the foreseeable future.

The resumption of domestic and international flights will require many consultations on innovative solutions and risk management measures in responses to COVID-19.

As government and industry restrictions on the aviation industry begin to ease ever so slightly, it is vital that the procedures set out by the appropriate industry bodies and authorities are adhered to consistently to control and manage risks such as the COVID-19 pandemic.

In terms of the passenger journey, every element from the airports of departures and arrival, the flights themselves, and other supply chain operators need to ensure consistent effective risk management.

Restarting aviation following COVID-19 and eliminating risk

Professional bodies such as IATA and Airports Council International -ACI jointly released a publication – Safely Restarting Aviation. This was developed further from the previous publication from IATA “Restarting aviation following COVID-19″. Some of their recommendations included:

  • Temperature and symptom screening
  • Use of masks and PPE (Personal Protective Equipment)
  • Physical distancing
  • Cleaning and disinfecting infrastructure
  • COVID-19 testing and antibody testing
  • Immunity passports
  • Measures to assist contact tracing
  • Measures related to pilot and crew members and their layover experience

This non-exhaustive list just highlights how many more systems and processes need to be put in place, requiring extra resources, finances and manpower. This is where technology can play a role in lessening the burden of the extra procedures required to reduce risk, continue business and further re-open up the aviation industry.

Integrating various COVID-19 Tech Solutions on one platform

Liberty Passage – a total outbreak management system offers solutions for the aviation industry such as temperature and symptom screening, records COVID-19 testing and antibody testing, alerts when risk of COVID-19 exposure is identified, provides an immunity passport for the traveller, and assists processing at immigration and well as offering a track and trace solution – all on one platform.

For the Passengers

The Liberty and Passage Total Outbreak Management System provides travellers with all necessary health and regulatory documentation in one application.

It logs health declarations, provides digital health certificates, records a health status log and has a track and trace function built in.

Liberty Passage will give authorities and travellers the confidence in managing cross-border travel, ensuring health and risk is always monitored and analysed. Liberty Passage ensures customs and immigration can run smoothly in times of crisis.

For Airports and Staff

Liberty Passage can prevent the rapid spread of virus within the airport and airline workforce through self-check temperature logs, and quickly identify employees that have had any long-term exposure to other infected individuals using the Liberty risk status dial.

It is able to dentify high risk employees through analysing data on Liberty Management Dashboard and isolate close contacts while continually monitoring the risk status level of the entire workforce.

The systems constantly review of health records of each employee and overall workforce and has a track and trace function to ensure employee health at all times.

Liberty Passage has been designed to help provide relevant timely information and build the confidence required to restart free movement between countries and continents, giving travelers confidence when crossing borders and giving authorities confidence when processing foreign visitors at customs.

Technology solutions like Liberty and Passage are needed now to keep economies going, help countries re-open borders to international business travel and tourism.

Airport operators need to remain responsive to manage the evolving pandemic during these uncertain times and be prepared for the upturn when it does come.

For more information on Liberty and Passage Oubtreak Management Solutions please visit: www.libertyandpassage.com


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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