We are creating some awesome events for you. Kindly bear with us.

Jurong Health’s New Integrated Hospitals Maximise Healthcare Efficiency via ICT

Jurong Health’s New Integrated Hospitals Maximise Healthcare Efficiency via ICT

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH) have recently formed an integrated healthcare hub to provide patient-centric services in a cost-effective manner. As NTGFH focuses on intensive and immediate healthcare, JCH provides rehabilitative services.

NTFGH is the first hospital in Singapore to co-locate the nurse triage and consultation in one room. The payment and collection of medication are done at once to simplify and quicken healthcare procedures.

 Unlike other hospitals, NTFGH requires just one queue number per visit. Using their advanced database system, NTFGH schedules patients with multiple appointments within a day to minimise recovery time for every patient.

This process is done through the Daily Operations Dashboard which pulls data from different systems. It provides a one-stop information dashboard and a centralised overview of real-time key indicators for the Emergency Department, Outpatient Clinics, Inpatient Wards, Surgery areas.

The system enables analysis and comparison of daily, weekly and monthly statistics for monitoring. It also supports timely operational and management decision-making.

In addition, NTFGH uses an Electronic Information Patient Board which replaces paper notes and enables clinicians and nurses to view essential information on patient conditions without separate retrieval of patient records.

This gives a comprehensive overview of the patient’s records in an instant. Clinicians and nurses can be well-informed of the patient without the arduous process of going through their physical records.

To enhance efficiency, NTFGH is the only hospital to combine the Intensive Care Unit (ICU) and High Dependency (HD) Unit into one. This means that a patient need not be transferred to another ward after intensive care and is managed by the same team.

As much as these time efficient processes seem a privilege for Singaporeans, Prime Minister Lee Hsien Loong deems them as a necessary form of progress. This is due to Singapore’s ageing society that drives the nation in innovating new healthcare systems.

Just over 5 months since their opening, the feedback has been positive towards their ability to improve the efficiency of their services. Future hospitals in Singapore will model this hub similarly, as Singapore continues its efforts in housing an ageing population.

The Singapore Government released a report in July stating that the population of senior citizens above 65 years old has doubled to 440,000 from since the year 2000.. By 2030 the population of this group is expected to reach 900,000.

"We need more hospitals and capacity because our patient numbers have been rising steadily. And the numbers have been rising mainly because our population has been ageing, ageing very rapidly," said PM Lee during NTFGH’s official opening.

PM Lee Also assured Singaporeans that lesser time in the hospital, does not equate to lower output.

‘’Our challenge is, even as it (our healthcare system) becomes more complex, we maintain the highest quality’’ said PM Lee.

In September, NTFGH achieved the HIMSS EMRAM Stage 6 status, placing it as one of the top medical institutions in world in its establishment of IT healthcare.

The EMRAM award is an international benchmark for the use of advanced IT to improve patient care.

This is a remarkable achievement for NTFGH considering it has been less than 6 months since its opening.

According to John Daniels, Global Vice President, Healthcare, Advisory Services Group, this is only the beginning for the hospital in located in the west end of Singapore. "The closed-loop medication administration process with IPAS, designed by NTFGH nurses, is a great example for other hospitals to study ‘’ he said. He also demonstrated confidence in the hospital’s potential and fully expects it to "be ready for stage 7 soon." 

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

Send this to a friend